2020 AUDI A8 emergency towing

Table of contents

Online media « « cscs x « asco sw eves vw aves 252
Amazon Alexa...... cece eee ee 253
Multimedia connections.............. 253
Playing media’. « 2 ssw x 2 wei 2 o oem 2 8 oe 255
Options and settings...............6. 259
Supported media and file formats...... 261
Troubleshooting sic s 6 caine x « eve «owe 263
Audi smartphone interface...... 264
SQlUD © nsws 2 o eee ys eee os Hew ee Heresy 264
Troubleshooting..............0e0 eee 265
Additional settings.............. 266
System SettingS'. » 6 secie ss sews vc owe ee 266
Connected devices.................-. 268
Legal inforttiation’s < ses + < emus s ¢ sano 3 269
Maintenance and Care........... 270
Checking and Filling............. 270
FuUCliic oe aren a 2 sani & ¥ mimi @ wane Wo ame8e 270
Refueling..............0 cece eee eee 271
Emissions control system............. 274
Engine compartment................. 274
EMGIMeLOI Le. sussnce « » svaxace we ws snntate © & oxetinse # 4.6 277
Cooling systeM...........00 2-0 ee eee 281
Brake: fluids « ¢ sas ¢ ¢ eae = ¢ wens 5 ¢ cares 283
Electrical system. ............02-000. 284
Battery... 0.2... cece cee eee ee 284
Windshield washer system...........- 287
Service interval display............... 287
Whe ets ares ys ams i 2 ewe ¢ x masa 2 eae 289
Wheelsiand Tittes « sscis +o soins «0 senses 0 0 289
Tire pressure monitoring system....... 307
Care and cleaning................ 309
General information................. 309
Carwashes « sans 3 < aan a5 Ween 2b eee eS 309
Cleaning and care information......... 310
Taking your vehicle out of service....... 315
Troubleshooting................. 316
Emergency assistance........... 316
Generalinformation................. 316
EQuIPMENt eens « x cows o ween 3 e cies & 316
Tire MOBILEY-KIE wsscoe oo sressie ae emcosie wo sees 316
Replacing wheels................-00. 319
Space-saving spare tire............... 322
JUIMIPESTANEING 5 x exces ow canes @ a someees vo eee 322
TOWING... cece eee 324
Fuses and bulbs.................. 327
Fuses... 00... ccc eee eee eee 327
BUILDS sss s ¢ ware 5% Soom 5 2 cores Bee gee 330
Customer information........... 332
Data privacy...............00.0 eee 332
Image recording.............eee eee 332
Dataamemoniess. « o swscs s 2 wean a arene « 2 6 332
Transmitted information.............. 333
Accessories and technical

CHANGe|S.... 1... eee eee 336
Warranty’: « = sce « = seme us cemes § g eee e 336
Audi Literature Shop...............4. 336
Driving in other countries 336
Maintenance, repairs, and technical
MOGITICATIONS « sesso: os soni & 4 menace 4 & omer 336
Accessories and parts..............-. 338
Reporting Safety Defects.............. 338
Declaration of compliance for
telecommunications equipment and
electronic systems............---00005 339
Fechnnicalidata... . 6 ccsen ss ess oe meee 341
Identification data................... 341
Nehicle data ac»: » s seus «2 sews gy aes ge 341
INdeX. 16. ees 343

4N0012721BD
Opening and closing

Interior/towing protection monitor
The alarm will be triggered if there are move-
ments detected in the vehicle interior (for exam-
ple, by animals) or if there is a change in the vehi-
cle angle (for example, when the vehicle is being
towed).
You can prevent the alarm from being triggered
by deactivating the interior/towing protection
monitor.
Deactivating the interior/towing protection
monitor
There are the following options for deactivating
the interior/towing protection monitor:
> Press the @ button on the vehicle key a second
time within two seconds. Or
» Applies to: vehicles with convenience key:
Touch the sensor on the door handle a second
time within two seconds. Or
> Turn the mechanical key in the door lock to the
close position a second time within 2 seconds.
If you lock the vehicle, then the interior/towing
protection monitor will stay off until the next
time the vehicle is unlocked.

ZA WARNING
No one, especially children, should stay in the
vehicle when it is locked from the outside, be-
cause the windows can no longer be opened
from the inside. Locked doors make it more
difficult for emergency workers to enter the

vehicle, which puts lives at risk.

@) Tips
The interior/towing protection monitor only
functions correctly when the windows and the
panorama glass roof* are closed.


=
.
:



Fig. 35 Your vehicle key set
@ Vehicle key
You can unlock and lock your vehicle with the ve-
hicle key.
@ Mechanical key and release button for
mechanical key
A mechanical key is integrated in the vehicle key.
To remove it, press the release button and re-
move the mechanical key.
Using the mechanical key, you can:
— Lock or unlock the glove compartment.
— Manually unlock and lock the doors > page 46.
— Unlock the luggage compartment lid using the
emergency release > page 52.
@ Key fob with vehicle code
Applies to: vehicles with Audi connect vehicle control
Open the key tag and scratch to reveal the vehicle
code. You can unlock the Audi connect vehicle
control services* for your vehicle with this vehicle
code. For additional information, see
= page 218. If a key fob is lost, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
@ PANIC button
In an emergency, you can press the PANIC button
to trigger the alarm for the anti-theft alarm sys-
tem. The vehicle horn and emergency flashers
will turn on if you trigger the alarm.

— To trigger the alarm, press the [PANIC but-
ton @ © fig. 35.

47

Driving

Accelerator pedal feedback / predictive
messages
Haptic feedback in the accelerator pedal indi-
cates when you should take your foot off the ac-
celerator pedal to drive more efficiently.
Combustion engine startup
Applies to: vehicles with plug-in hybrid drive
A haptic pressure point indicates when the com-
bustion engine will be started. The pressure point
is variable and depends on the high-voltage bat-
tery charge level.
Coasting or recuperation
Power by electric motor
Pressure point
Power by combustion engine
©®OCO Maximum acceleration
Maximum acceleration
If you press the accelerator pedal all the way
down, the motor’s full power will be used and
you will reach maximum acceleration, also called
“kick-down”.
Applies to: vehicles with boost function: The elec-
tric motor can switch on for a brief period if the
accelerator pedal is pressed all the way down in
the “D” and “S” driving program. The availability
of this function depends on the charge level of
the high-voltage battery and the temperature of
the drive system components, among other
things.

ZA WARNING
The driving wheels could spin and the vehicle
could swerve on slick or slippery road surfaces
when using kick-down, which increases the
risk of an accident.

116
Parking lock emergency release
@


B4M-0189
@

Fig. 102 Footwell: releasing the parking lock using the
emergency release
The emergency release is located under the floor
mat on the driver's side. Read and follow the im-
portant instructions about towing > page 324.
Releasing the parking lock using the
emergency release
> To prevent your vehicle from rolling away, set
the parking brake ©) > page 124.
> Pry the cover off at one of the openings using
the screwdriver from the vehicle tool kit
> page 316.
> Insert the socket wrench from the vehicle tool
kit into the opening.
> Turn the socket wrench clockwise () until it
stops and press it downward (2) until it locks in-
to place.
> Leave the socket wrench inserted.
Resetting the parking lock
> Grasp the socket wrench with both hands and
carefully pull it upward to remove.
> Install the cover.

ZA WARNING
— The parking lock must be released using the
emergency release before towing the vehi-
cle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-


dent. >

4N0012721BD
Emergency assistance

Replacing wheels
You must complete the preparation before
changing a tire.
> Read and follow the important safety precau-
tions > page 316.
> Set the parking brake.
> Select the “P” position.
> When towing a trailer: disconnect the trailer
from your vehicle.
> Lay out the vehicle tool kit > page 316 and the
spare tire > page 322.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Air suspen-
sion: wheel change.
> Switch the ignition off.

Z\ WARNING
The vehicle must also be secured to prevent it
from rolling when using the vehicle jack”. Use
suitable objects to block the front and back of
the wheel that is diagonal from the wheel
Removing the caps
with the flat tire.



B4L-1337

&




[
Fig. 198 Wheel: wheel bolts with caps
> Slide the plastic clip from the vehicle tool kit
onto the cap until it engages > fig. 198.
> Remove the cap with the plastic clip.

Anti-theft wheel bolts
Applies to: vehicles with anti-theft wheel bolts
i
> all
Fig. 199 Anti-theft wheel bolt with cap and adapter


B4H-0470
v

You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
>» Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
» Slide the wheel wrench from the vehicle tool kit
all the way onto the adapter @).
> Loosen the wheel bolt > page 319.
@) Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts

B4S-0221

Fig. 200 Wheel: loosening the wheel bolt
319

Emergency assistance

4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

ZA WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
324
G) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the
special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only ifatow >

4N0012721BD
Emergency assistance

bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

Z\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
— To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.
@) Note
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.

— The vehicle must not be tow started for
technical reasons.
@ Tips
— If the power supply is interrupted, then it
will not be possible to move the selector
lever out of the "P" position. The parking
lock must be released using the emergency
release before towing the vehicle
=> page 116.
— Switch Audi pre sense* off > page 185 when
loading the vehicle onto a vehicle carrier,
train, ship, or other type of transportation,
or when towing the vehicle. This can prevent
an undesired intervention from the pre
sense* system.
— Follow the local legal regulations for tow-
ing.
Read and follow the important information under
=> page 324.
Preparations
> Only secure the towing cable or tow bar at the
designated towing loops > page 325,
=> page 326.
> Make sure the towing cable is not twisted. Oth-
erwise it could disconnect from the towing loop
while towing.
> Switch the emergency flashers on in both
vehicles > page 64. However, do not do this if it
prohibited by law.
Towing vehicle (front)
> Only start to drive when the towing cable is
taut.
> Press the brake pedal very carefully.
> Avoid sudden braking or driving maneuvers.
Vehicle being towed (rear)
> Make sure the ignition is switched on so that
the steering wheel is not locked and so that you
can use the turn signals, the horn, and the
windshield wipers if needed > A\.
> Switching it off before the vehicle has stopped
may impair the function of the brake booster
and power steering. You would then need to
use more force to steer and brake the vehicle.
> Release the parking brake > page 124.
> Select the “N” selector lever position.
> Make sure the towing cable is always taut.

ZA WARNING
Never tow a vehicle using a tow bar or towing
cable if the vehicle does not have electrical
power.

Front towing loop
BFV-0305


Fig. 207 Front bumper: installing the towing loop
325

Emergency assistance

The threaded opening for the towing loop is lo-
cated on the right side of the front bumper.
> Remove the towing loop from the vehicle tool
kit > page 316.
> Press the cap inward with brief, strong pressure
=> fig. 207. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
>» After using, place the towing loop back in the
vehicle tool kit.

Z\ WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.
@) Tips
Depending on the model, the shape of the
cover can vary.
Rear towing loop



BFV-0306

Fig. 208 Rear bumper: installing the towing loop
The threaded opening for the towing loop is lo-
cated on the right rear of the bumper.
> Remove the towing loop from the vehicle tool
kit > page 316.
> Press the cap inward with brief, strong pressure
=> fig. 208. The cap will loosen from the bump-
er.
> Tighten the towing loop in the threaded open-
ing until it stops and then tighten it with a
wheel wrench.
326
> After using, place the towing loop back in the
vehicle tool kit.

ZA WARNING
If the towing loop is not tightened until it
stops when installing, the threads may be
pulled out when towing the vehicle and result
in an accident.

G) Tips
Depending on the model, the shape of the
cover can vary.