Telephone
When you press More, the following options may
be displayed depending on your mobile device
and the applicable mail folder:
— Call: Requirement: a number must be stored.
You
can call the contact.
— Forward: the selected e-mail can be forwarded
to other recipients. Text can also be added be-
fore sending.
— Extract e-mail add.: you can extract the e-mail
address from an e-mail.
— Navigate: Requirement: the contact must have
a navigation address stored with it in the direc-
tory. You can start route guidance.
— Extract numbers: Requirement: the text in the
e-mail must contain a number. You can extract
a number from an e-mail.
— Show all recipients*: you can display the recipi-
ents of an e-mail.
— Show attachmts.*: you can display a list of at-
tachments to an e-mail.
— Send again: the selected e-mail in the Outbox
and Sent mailboxes can be sent again.
Press and hold an entry in the Inbox until the Op-
tions menu appears.
— Reply: a reply can be sent to the selected e-
mail.
— Reply all: a reply can be sent for the selected e-
mail and it will be sent to all of the entered re-
cipients.
— Forward: the selected e-mail can be forwarded
to different recipients.
Settings
Press ©}.
— New e-mail notification: when this function is
switched on, you will be notified when new e-
mails are received. New e-mails are indicated
with an envelope Min the MMI status bar.
Deleting e-mails
Select: a mailbox > Z > one or more e-mails >
Delete > (Done).
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
210
Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©}.
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Private mode: call lists only in Rear Seat
Remote*
Applies to: vehicles with Rear Seat Remote
To allow contacts and call details to only be dis-
played on the Rear Seat Remote display, activate
private mode.
Declining a call with a text message*
When this function is switched on, you can de-
cline an incoming call with a text message.
Call options*
The following options may be available depend-
ing on the mobile device:
— Call forwarding: you can switch the forwarding
of incoming calls to your voicemail or to anoth-
er phone number on and off. You can check if
the function is activated or deactivated with
Status.
— Call waiting: you will be alerted to an incoming
call during a phone call when the function is
switched on. You can check if the function is ac-
tivated or deactivated with Status.
— Send own number: sending your phone num-
ber with an outgoing call can be switched on
and off. With the Net.-depen. setting, the set-
ting listed in the contract with the cell phone
service provider is used. The settings only apply
to the PHONE menu in the MMI. Please note
that the settings on your mobile device will ap-
ply after disconnecting the Bluetooth connec-
tion. You can determine which setting is active
with Status.
4N0012721BD
Telephone
Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume of the selected ringtone and the no-
tification volume when a message is received by
moving the position of the slider.
— Ringtone”: available ringtones are played using
the Ringtone function. Press on an entry in the
list.
— Microphone input level: you can adjust the mi-
crophone input level using the slider.
Turn on car phone or data module
Applies to: vehicles with car phone/data module
When this function is switched on, you can use
the car phone or data module.
As long as the car phone was not turned off sepa-
rately the last time it was used, it will turn on au-
tomatically when the ignition is switched on.
Edit voicemail number
You can change your voicemail number.
Enable VoLTE
When this function is switched on, Voice over
LTE* will be supported.
Network settings
— Login to mobile phone network: select to log
into your cell phone service provider network
automatically or manually.
— Network selection: Requirement: the data
module must be switched on and Login to mo-
bile phone network must be set to Manual. Se-
lect a network manually from the list of availa-
ble networks at the present location.
Car phone serial number (IMEI):
Applies to: vehicles with car phone
The serial number (IMEI) of your car phone is dis-
played.
@ Tips
— Several mobile devices can be paired with
the MMI, but only two* mobile devices can
be actively connected.
—To delete all paired Bluetooth devices, the
Bluetooth function can be reset to the fac-
tory default settings > page 267.
Directory settings
Applies
to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > <2.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts in alphabetical order by
Last name or First name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Memory capacity
You can manage up to 23,000 contacts. You can
also download up to 5,000 contacts from maxi-
mum four mobile devices. You can also import up
to 3,000 contacts from a storage medium.
Importing and exporting contacts
Requirement: an SD card must be in the SD card
reader* = page 250 or a USB storage device must
be connected to the Audi music interface
=> page 253.
211
Telephone
Contacts in vCard format (.vcf) can be imported
or exported from the MMI.
— Applies to: MMI: Importing contacts from a
storage device: Select: Import contacts >
Search for import data > SD card 1 or USB de-
vice 1/USB device 2 > desired contacts or Se-
lect all contacts > Start import.
— Applies to: MMI: Exporting contacts to a stor-
age device: Requirement: Only previously im-
ported contacts can be exported. Select: Export
contacts > Find source for exporting > SD card
1 or USB device 1/USB device 2 > desired con-
tacts or Select all contacts > Start export.
@ Tips
— For more information about the myAudi ac-
count, visit my.audi.com.
— The imported contacts are stored in the lo-
cal MMI memory.
— Contacts that were downloaded from a mo-
bile device cannot be exported.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Mobile phone network settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Mobile
phone network.
Switching the car phone or data module on
Applies to: vehicles with car phone/data module
See > page 211.
Instrument cluster
Telephone
Applies to: vehicles with multifunction steering wheel and
telephone
In the instrument cluster display, you can control
the MMI functions with the multifunction steer-
ing wheel. Operating > page 13 and > page 40,
Additional function buttons.
212
Requirement: the Telephone tab must be select-
ed in the instrument cluster.
> Press the [=] button.
Possible options:
— Call list: Requirement: the call list must con-
tain a phone number.
— Favorites: Requirement: favorites must be stor-
ed in the MMI.
— Switch telephones: Requirement: two cell
phones must be connected to the MMI.
— Back to call: Requirement: there must be a call
in progress.
i) Tips
Depending on the selected function, it may be
necessary to use the MMI.
Using the Rear Seat
Remote
Pairing a mobile device
Applies to: vehicles with Rear Seat Remote and Audi phone
box
You can make calls through the exterior antenna
on the vehicle using the Rear Seat Remote. Using
the exterior antenna helps when there is a low
signal and also provides better reception quality.
When making phone calls, you can leave the Rear
Seat Remote in the holder or remove it. If you
hold the Rear Seat Remote in your hand, the
screen will automatically switch to the Phone
menu when there is an active phone call. Pay at-
tention to the positioning of the screen so that
the other person on the call can hear you.
You can use the phone functions with the Rear
Seat Remote. You can adjust settings in the MMI,
for example, the Bluetooth settings for connect-
ing with the mobile device.
Connecting a mobile device
Requirement: The Bluetooth settings must be
open on your mobile device during the connec-
tion setup. The mobile device to be connected
must not be actively connected to any other Blue-
tooth device.
4N0012721BD
Telephone
> Enable the Bluetooth function and visibility on
the MMI > page 267 and the cell phone.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connect > ©.
> In the Connected devices menu, press on the
desired mobile device in the list.
A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If you would like to prevent the MMI from ac-
cessing your call list and contacts, enable Pri-
vate mode > page 215 / => page 210.
> Follow the system instructions.
> Pay attention to any additional system prompts
displayed on your mobile device or the Rear
Seat Remote, for example if the PIN should be
saved for future use.
Connecting another mobile device
Requirement: a connected mobile device must be
displayed on the Rear Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > [? > Connect.
Switching between two mobile devices
Requirement: two connected mobile devices
must be displayed on the Rear Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: PHONE > {J
ZA WARNING
Follow the safety precautions > page 25, Rear
Seat
Remote.
Using the telephone
Applies to: vehicles with Rear Seat Remote and telephone
The following possible phone functions will be
available:
— Search
— Call list > page 204
— Contacts > page 214
— Favorites > page 205
— Voicemail > page 206
— Select number > page 206
Possible functions during an incoming call:
— Answering an incoming call: press Answer.
— Declining a call: press Decline.
— Declining a call with a text message”: press
A.
— Silencing the ringtone: press Mute.
Requirement: there must be a call in progress.
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— End call: you can end a phone call.
— Mute: the other person on the call will no lon-
ger be able to hear you. You will still be able to
hear the other person. To switch the micro-
phone back on, press Unmute.
— Hold/Resume: you can place the existing call
on hold and resume it again.
— Accepting an incoming call: if a phone call
comes in during another call, you can either Re-
place the current call with the incoming call, or
use Answer to put the current call on hold. The
incoming call will be answered.
— Ignoring an incoming call: If you select De-
cline, the incoming call will be declined.
— Send tone sequence: press Numbers. You can
enter tone sequences (DTMF) and send them to
the other party on the call.
Press More.
Possible options depending on whether you are
holding the Rear Seat Remote or it is in the hold-
St;
— Transfer call*: press Transfer audio to MMI or
Transfer call to mobile device.
— Hands-free*: requirement: a call must be in
progress on your mobile device, headset, or the
MMI. Press Hands-free to transfer the call back
to the Rear Seat Remote.
— Adding an additional call: press Additional call
Select: Search/Call list/Contacts/Favorites >
select an entry from the list, or press Dial
phone number and enter a phone number.
Then the active call will be on hold.
213
Telephone
— Conference call*: you can add a call on hold and
up to five active parties (depending on the cell
phone service provider) to the conference call.
— Remove conf. member*: Requirement: you
must have started a conference call. You can re-
move conference call members individually
when a conference call is active. Press on the
contact you would like to remove.
Call list
Applies to: Rear Seat Remote: Select on the
home screen: PHONE > Call list.
— Displaying a business card: press @. All inter-
actions with a contact or a number and the de-
tails about a contact will be displayed.
Press and hold a number in the call list until the
Options menu appears.
— Calling: press the desired number.
— Edit no.: edit the phone number.
Contacts
Applies to: Rear Seat Remote: Select on the
home screen: PHONE > Contacts.
— Search: press &.
— Speakers: press (J.
— Displaying a business card: the business card
shows you details about a contact. Press ona
contact in the list.
Favorites
Requirement: favorites must be created in the
MMI.
You can display the favorites.
@ Tips
— Follow the safety precautions > page 25,
Rear Seat Remote.
— The call list and favorites can only be edited
through the MMI.
— You can have one active call at a time.
— Favorites stored in the MMI may be dis-
played in the Rear Seat Remote depending
on your mobile device.
— Missed calls are indicated by a number on
the call list. After the call list has been
214
opened, the display of missed calls disap-
pears.
Connected devices
Applies to: vehicles with Rear Seat Remote and telephone
You can connect two mobile devices to the MMI
and use them to make phone calls with the Rear
Seat Remote.
> Applies to: Rear Seat Remote: Select on the
home screen: DEVICES. The list of all devices
already connected will be displayed.
» Press a mobile device in the list of devices al-
ready connected. The status is displayed in the
respective category:
— Connected/Not connected
— Private mode on/Private mode off
— Favorite/Not a favorite
Connecting a mobile device
Requirement: The Bluetooth settings must be
open on your mobile device during the connec-
tion setup. The Bluetooth function and visibility
of the MMI and mobile device must be switched
on. The mobile device that will be connected
must not be connected to any other Bluetooth
device. The Rear Seat Remote is not connected to
a mobile device via the MMI.
Your mobile device must not appear in the list of
devices already connected.
—Press @.
— Search for and connect a mobile device.
If your mobile device appears in the list of devi-
ces already connected.
— Press on a Bluetooth device that is not connect-
ed.
— Press Not connected.
Disconnecting a mobile device
— Press on a connected Bluetooth device.
— Press Connected. The selected Bluetooth device
is disconnected.
Deleting a mobile device
— Press on a Bluetooth device.
— Press Delete.
Audi connect
Audi connect
General information
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
— Audi connect vehicle control
You can also find more information on Audi con-
nect
online at www.audi.com.
ZA\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 20, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 86, General informa-
tion.
@) Note
— Applies to: embedded SIM card usage: The
connection costs of Audi connect Infotain-
ment services are included in the price of
Audi connect Infotainment during the sub-
scription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, additional online data, or for In-
ternet connections and services that use the
Wi-Fi hotspot, such as online media sour-
ces. Depending on the country, data plans
may need to be purchased for these services
= page 221. For additional information, see
my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
216
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
@ Tips
— The availability of services depends on the
subscription.
— AUDI AG provides access to services from
third party providers. Permanent availability
cannot be guaranteed, because that de-
pends on the third party provider.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle. >
4N0012721BD
Audi connect
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card
Z\ WARNING
Always follow the information found in > AA
in General information on page 216.
@) Note
Always follow the information found in >@ in
General information on page 216.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card
The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 216.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
=> page 216, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.
ZA\ WARNING
Always follow the information found in > A\
in General information on page 216.
® Note
Always follow the information found in >@ in
General information on page 216.
G) Tips
For an explanation on conformity with the
FCC regulations in the United States and the
Industry Canada regulations, see > page 339.
Audi connect
Infotainment services
Configuration
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count at my.audi.com before using them for the
first time.
@) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— For detailed information on configuration,
visit my.audi.com.
217
Audi connect
Applies to: vehicles with Audi connect Infotainment
Depending on the country and the vehicle equip-
ment, the following services may be available:
Weather information
Applies to: MMI
> Press WEATHER on the home screen.
Editing settings: Select: WEATHER > 43.
Adding a location: select: In a new city > enter
the desired location.
> To permanently set weather for a location,
press on a location.
> To always show the weather based on the vehi-
cle position, press on the crosshairs.
Requirement: route guidance must be active.
> To show the weather at the destination, press
on B.
Removing a location: select: Z > one or more lo-
cations or Select all > Delete.
Online news
> Applies to: MMI: Select on the home screen:
NEwWs.
If you logged in to myAudi in your vehicle
= page 41, personalized newsfeeds can be dis-
played.
Access to Twitter
Requirement: you must have connected your ve-
hicle with myAudi > page 41. You must have con-
nected your myAudi account with Twitter.
You can only connect one Twitter account with
your myAudi account. Not all settings can be ad-
justed in the MMI. Some can only be adjusted
through the Twitter website.
> Applies to: MMI: Select on the home screen:
NEWS > GG. Press ona Twitter entry in the list.
Access to the calendar
Requirement: the myAudi app must be installed
and open on your mobile device. Access to your
)) Depends on the country and equipment. These services
are available for a limited time.
218
calendar must be enabled on your mobile device.
You must be logged into the myAudi app with
your myAudi login data and you must have select-
ed your vehicle. The Wi-Fi function on your mo-
bile device and the MMI must be enabled and
your mobile device must be paired to the MMI
Wi-Fi hotspot > page 217.
You can display the your mobile device calendar
on the MMI.
> Applies to: MMI: Press CALENDAR on the home
screen.
Z\ WarNING
Always follow the information found in > A\
in General information on page 216.
@) Note
Always follow the information found in S@ in
General information on page 216.
Audi connect vehicle
control services
Applies to: vehicles with Audi connect vehicle control
With Audi connect vehicle control services )), you
can utilize various services using the myAudi app
or online at my.audi.com.
ZA WARNING
Always follow the information found in > AV
in General information on page 216.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
>