2020 AUDI A8 service

4N0012721BD
Media

Starting online media
> Applies to: MMI: Select on the home screen:
MEDIA > Source. All online media services sup-
ported in your country will be displayed.
> Press on the desired online media service and
follow the system instructions.

Z\ WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
=> page 20, Traffic safety information.
—Itis only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings

in the chapter > page 86.

@® Note
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >© in General information on
page 216.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
@ Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi simply makes the access to online me-
dia services possible through the MMI and
does not take any responsibility for the con-
tent
of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.
Amazon Alexa
Applies to: vehicles with Amazon Alexa integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
> page 39.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
Multimedia connections
USB adapter cable

[RAH-9202]

Fig. 174 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter
and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@® USB adapter for devices with USB
type C connection
253

4N0012721BD
Media

— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 253.
-SD card > page 250.
— USB > page 254.
— DVD drive > page 251.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 252, or you can con-
nect
an external device directly to the Audi mu-
sic interface > page 254.
— Connect online media > page 252.
— DVD changer > page 251.
Accessing media
Playing media files using the MMI
> Applies to: MMI: Select on the home screen:
MEDIA > Source > a source. Depending on the
connected device or online media service*, the
symbol for a source may change. The device
name may be displayed (for example: my-
Phone).
> Select a track from the categories in the media
center > page 256.
Playing media files using the multifunction
steering wheel
Requirement: a media drive must contain media
files > page 255.
> Select the Radio/Media tab using the multi-
function steering wheel.
> Turn the left thumbwheel to display the play-
list.
> To switch to a different source, press the
button.
> To select a media file or a source, turn and
press the left thumbwheel.
> To switch between radio and media, select the
button > Switch to radio/Switch to media.
Playing media files using the Rear Seat
Remote
Applies to: vehicles with Rear Seat Remote
Requirement: the Rear Seat Remote must be con-
nected to the MMI > page 27.
> Applies to: Rear Seat Remote: Press MEDIA on
the home screen.
Operation of the available media functions with
the Rear Seat Remote is very similar to operation
in the MMI > page 258.
Playing media files using the Audi tablet
Applies to: Vehicles with Audi tablet
Requirement: the Audi tablet must be connected
to the MMI & page 34.
> Applies to: Audi tablet: Press MEDIA on the
home screen.
If a media source is available in the MMI and is
supported by the Audi tablet, it can be selected
as the media source. Operation of available me-
dia functions in the Audi tablet is very similar to
operation in the MMI => page 258.
Audi tablet media source
Requirement: media files must be stored on the
SD card in the Audi tablet or on the internal flash
drive.
> Applies to: Audi tablet: Select on the home
screen: MEDIA > Source > Local media source.
> Select a title from the media center
=> page 256.
Playlists in the Audi tablet media source
> Applies to: Audi tablet: Select on the home
screen: MEDIA > Source > Local media source >
Playlists.
> Creating a new playlist: select: Z > Create
new playlist > enter a name > Create.
> Renaming a playlist: select: Z > 7 > entera
name > Save.
> Deleting a playlist: select: Z > (I.
255

Media

> Adding files to a playlist: press on a song or an
album until the Options menu is displayed. Se-
lect: Add to playlist > select a list > Add.
> Playing a playlist: select: a playlist > a song.

ZX WARNING
Note the safety precautions > page 25, Rear
Seat Remote and > page 29, Rear Seat Enter-
tainment (Audi tablet).

@) Tips
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— Applies to: Multifunction steering wheel:
Depending on the selected function, it may
be necessary to use the MMI.
— Applies to: Audi tablet
— Transferring video files from the MMI to
the Audi tablet is not available in all coun-
tries.
— Transferring video files from MMI to the
Audi tablet is only possible under the fol-
lowing circumstances for vehicles without
a navigation system: The embedded SIM
card in the vehicle must be registered in
the mobile phone network > page 216.
Make sure the function > page 211, Turn
on car phone or data module is switched
on.
— The file formats supported by the Audi
tablet may differ from the MMI. A mes-
sage will appear if you attempt to play a
file format that is not supported.




Fig. 175 Upper display: media center view
256
Various categories are available in the media cen-
ter for selecting media files or browsing through
media sources.
You can browse through your music collection us-
ing the categories in the media center, such as al-
bums. You can browse through the active source
or any available source (for example, an SD card).
While browsing through the media center, the
music from the active source will continue to
play.
Opening the media center
> Applies to: MMI: Searching any source: select
on the home screen: MEDIA > Source > a
source > a category.
» Searching through the active source: select in
the playlist view > page 258 > Ga > a category.
@ Source symbol
The system will display the symbol for the source
that is currently being searched. Depending on
the connected device or online media service*,
the symbol for a source may change. As an exam-
ple, > fig. 175 shows a USB stick connected to
the Audi music interface.
©@ Source device name
The system will display the device name of the
source that is currently being searched.
@® Categories
The media center will display categories depend-
ing on the connected device, the selected source
content, and the connection type. The search is
limited to the active source.
Search
If a source supports the search, then the catego-
ry is displayed > page 259.
Last played track
The last played media file will be played.
Artists
All available artists are displayed.
> Select: an artist > an album > a song.

4N0012721BD
Media

Playlists
All playlists and smart playlists in the source are
displayed.
> Select: a playlist > a song.
Smart playlists
Last played tracks: the tracks that were dis-
played last are displayed.
Most played tracks: the tracks that are played
most frequently are displayed.
Directories
The folder structure or track/chapter list is dis-
played.
>» Select: a folder > a song.
Compilations
You can control your playlists through the MMI.
> Select: a playlist > a song.
Composers
All available composers are displayed.
> Select: d composer > an album > a song.
Radio
> Press on a radio station.
Audio books
You can control your audio books on the MMI.
> Press on an audio book.
Podcasts
You can control your podcasts through the MMI.
» Select: a podcast > a podcast episode.
Genres
All available genres are displayed.
> Select: a genre > an artist > an album > a song.
Videos
All available video files are displayed.
> Press on a video.
Tracks
All available tracks are displayed.
> Press ona track.
Albums
All available albums are displayed.
> Select: an album > a track.
@) Note
Applies to: vehicles with Audi connect Infotainment
— Cloud services and category radio always re-
quire an Internet connection.
— Read the information about Audi connect,
and be sure to note the connectivity costs
section >@ in General information on
page 216.
G) Tips
— Only the categories supported by the medi-
um are available.
— For safety reasons, the video image is only
displayed when the vehicle is stationary. On-
ly the sound from the video plays while driv-
ing.
— When synchronizing a portable device with
Cloud services, playlists may display incor-
rectly in the MMI. Use the media center in
the device.
@) Tips
Applies to: iPod/iPhone
Also read the information on the Audi music
interface and the supported devices
=> page 253.
257

Audi smartphone interface

Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 254 using a USB adapter
=> page 253, fig. 174, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the CarPlay settings in your iPhone. In the
MMI, press on your iPhone in the list of dis-
played devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.

Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.

264
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 216.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless CarPlay* is not available in all
countries.
— Wireless CarPlay* is only possible in vehicles
without a navigation system if the following
requirement is met: the embedded SIM card
for the vehicle must be logged into the mo-
bile phone network > page 216. Make sure
the function > page 211, Turn on car phone
or data module is switched on.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 39.
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.

4N0012721BD
Audi smartphone interface

— You cannot connect any mobile devices via
Bluetooth when an Apple CarPlay connec-
tion is active.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— AUDI AG merely provides access to third
party services through the MMI and does
not assume any responsibility for the con-
tent of these services.

Problem Solution

Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-

Android Auto: check if the Android Auto app is installed on your smartphone.

Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. => page 253.

Apple CarPlay: check if Apple CarPlay is activated on your iPhone.

vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new

start your iPhone.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 268. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-

The smartphone is
not automatically
detected. => page 253.

Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface

Check if the requirements needed to connect a smartphone have been met.

265

4N0012721BD
Additional settings

Possible settings:
— Volume of announcements
— Welcome sound

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.
Gi) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
> Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connection > Blue-
tooth.
> Applies to Audi tablet: Select on the home
screen: SETTINGS > Bluetooth.

Bluetooth
Applies to: MMI: You can select a setting for visi-
bility of the MMI to other Bluetooth devices. To
connect a new Bluetooth device, the Visible set-
ting must be selected. If Invisible is selected, a
Bluetooth connection will only be possible with
paired devices. If Off is selected, no Bluetooth
device can be connected.
Applies to: Audi tablet: You can switch the Blue-
tooth function on or off.
Bluetooth audio player
Applies to: MMI: When this function is switched
on, the profile will load automatically when your
Bluetooth audio player is within range.
Bluetooth name
Applies to: MMI: The MMI’s Bluetooth name is
displayed and can be changed.
Applies to: Rear Seat Remote: The Bluetooth
name of the MMI will be displayed.
Rename device
Applies to: Audi tablet: The Audi tablet’s Blue-
tooth name is displayed and can be changed.
Displaying received files
Applies to: Audi tablet: You can view the files
that were sent to the Audi tablet via Bluetooth.
Software update
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=> page 261.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the system instructions.

Z\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
@) Note
The connection costs for the software update
are included in the Audi connect pricing.
@ Tips
The length of the process depends on the size
of the update.
Factory settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored. >

267

Additional settings

> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
> Applies to Audi tablet: Select on the home
screen: SETTINGS > secure & reset > Restore to
factory settings.
» Press the RESET TABLET button. The settings
will be reset.
@) Note
Applies to: Audi tablet
Large amounts of data are loaded after the re-
set. Depending on your cell phone plan, re-
ceiving data packages through the Wi-Fi hot-
spot may result in additional charges, particu-
larly when in another country. The use of a
flat rate data plan is highly recommended.
You can obtain more information from your
cell phone service provider.
@) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry. Data on the microSD card in the Audi tab-
let is not deleted.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(ey atas time liel: (9
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
268
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 264.
C) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 216.
Connection options
Requirement: the connected devices menu must
be displayed > page 268.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 267 and mobile device.
> Select a menu item, for example Telephone 1.
> To search for and connect your mobile device,
press the New connection button > page 200.
Selecting a connected device
> Select a menu item, for example Telephone 1.
> Select your mobile device from the list of con-
nected devices. The connection will be made.
Disconnecting a connected device
> Select a menu item, for example Telephone 1.
> Press on the connected mobile device. The se-
lected device will be disconnected from the
MMI.
Additional options
Depending on the selected function, additional
options may be available.
> Press and hold a Bluetooth device until the Op-
tions menu is displayed.
>» Select one of the items in the menu.