Table of contents
Audi smartphone interface...... Z21,
Setup... eee eee ee eee 221
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 222
Additional settings.............. 223
System settingS.......0seeecceeveees 223
Connected devices ...... 0.0... 000 e eee 224
Legalinformation..................5 225
Maintenance and Care........... 227
Checking and Filling............. 227
Fuel... 2. cece eee eee eee eee 227
Refuelingjecs ss sees se ane + eeee § s peme 228
Emissions control system...........4. 230
Engine compartment................. 231
ERGINGOtls seus 2 x seme « ¥ neue =e oRBER Fae 234
Cooling:system . « sscses v < ssesens vo eevee so ave 238
Brake fluid... 2... eee eee eee 240
Electrical SySteMi wis ¢ scm ae mews eg ey 240
Battery: « & cess 6 6 ceva © 5 mews « wenn ¥ © oi 241
Windshield washer system...........- 243
Service interval display............... 244
Wheels ........ 0... eee 245
Wheels and Tires . . 245
Tire pressure monitoring system....... 263
Care and cleaning................ 266
General
information................. 266
Car washess « siscica ea suasen a i wana # w auavars a a 266
Cleaning and care information......... 267
Taking your vehicle out of service....... 271
Do It Yourself .................... 272
Emergency assistance........... 272
General information..............0.. 272
Equipment.........-...00 2. cece eee 272
Tire Mobility’ Kit « sc ss ces scans 8 ees 272
Replacing wheels................-00. 274
Space-saving spare tire............... 278
Collapsible spare tire..............02. 278
JUITIP'SESPCING « cores s « weve « ¥ eerws & 2 cores 279
TOWING senses <2 seexsie s > costeine © « serene « o samenes 281
Fuses and bulbs.................. 284
FUSCSiercs i & accaans ao cena ooo mero wom ROI & 284
Bulbs. .... 0... eee eee eee eee eee 288
Customer information........... 289
Data privacy..................000. 289
Image recording............seeeeeees 289
Datamemoniesy. « s sscams sv sume ov ene a 0s 289
Transmitted information.............. 290
Accessories and technical
CHANGES... 1... eee eee eee 293
Warranty......... 00-000. e eee eee 293
Audi Literature Shop..............00. 293
Driving in other countries............. 293,
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 293
Accessories and parts................ 295
Reporting Safety Defects.............. 295
Declaration
of compliance for
telecommunications equipment and
electronic systems............---0000- 296
Wechinicaldata:... . secs. s wen es ews 298
Identification data................00. 298
Vehicle dataiscs: = s xews 2s eens sp oes ye 298
Index... 0.2... eee 300
4K0012721BD
Voice recognition system
Voice recognition system
General information
Applies to: vehicles with voice recognition system
You can operate many functions in the vehicle
easily using voice commands.
Using the voice recognition system optimally
> Speak clearly and distinctly at a normal volume.
Speak louder when driving faster.
» Emphasize the words in the commands evenly
and do not leave long pauses.
> Close the doors, the windows, and the sunroof*
to reduce background noise. Make sure that
passengers are not speaking when you are giv-
ing a voice command.
> Do not direct the vents toward the hands-free
microphone, which is in the roof headliner near
the front interior lights.
> Only the driver should speak to the system, be-
cause the handsfree microphone is aimed to-
ward this seating position.
ZA WARNING
— Direct your full attention to driving. As the
driver, you have complete responsibility for
safety in traffic. Only use the functions in
such a way that you always maintain com-
plete control over your vehicle in all traffic
situations.
— Do not use the voice recognition system in
emergencies because your voice may change
in stressful situations. The system may take
longer to dial the number or may not be
able to dial it at all. Dial the emergency
number manually.
G) Tips
There are no voice guidance* prompts when a
dialog is active.
Operating
Applies to: vehicles with voice recognition system
(2 ELE
Pat) 5 ce
Where is a
Connect >
Diala
coy n
ey
Os 4
Cog
Fig. 19 Upper display: voice recognition system
Switching the voice recognition system on or
off
Requirement: the ignition and the MMI must be
switched on. A system language supported by
the voice recognition system must be set. There
must be no phone calls in progress and the park-
ing aid must not be active.
> To switch the voice recognition system on,
briefly press the «€ button on the multifunction
steering wheel, or depending on the context,
press w¢ in the upper display.
> To switch the voice recognition system off,
press and hold the « button on the multifunc-
tion steering wheel, or say or press Cancel (a).
Using the voice recognition system
In the voice recognition system menu, possible
commands or help settings are displayed for the
current dialog @).
> Say the desired command after the signal tone.
> To receive additional help for the current dia-
log, say or press Help (2).
> To pause voice recognition, say or press Pause
@. To reactivate voice recognition, press @)
again or briefly press the «€ button on the mul-
tifunction steering wheel.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Allow commands during voice output. If the
function is switched on, you can simply say a
new command during a prompt.
Activating the online recognizer
Applies to: vehicles with online recognizer
You can activate the online recognizer for addi-
tional functions and to improve the results of
27
>
Personalization
Personalization
User
oeCC le Ky
Applies to: vehicles with personal profiles
You can store your customized settings in a per-
sonal profile. Specific settings are stored auto-
matically in the personal profile that is currently
active.
Depending on the equipment, the profile being
used is assigned to the vehicle key currently in
use. The profile that was last active with the key
is loaded when the vehicle is unlocked.
> Applies to: MMI: Select on the home screen:
USER.
Use various profiles to link them to specific vehi-
cle settings.
— Create your customized profile. This is helpful
in some situations, for example if multiple peo-
ple share the vehicle and each person would
like to use his or her individual vehicle settings.
— Guest: the guest profile can be used to adjust
settings in the vehicle without changing the
other profiles.
Active profile
— Rename: you can rename your profile so that
you can recognize by name which settings are
stored.
— Copy: you can copy your profile. Select the loca-
tion where the profile will be copied or which
profile should be overwritten. The settings will
be applied.
— Reset: you can reset your active profile to the
factory default settings.
— Reload*: Requirement: the vehicle must be sta-
tionary and the ignition must be switched on.
You can reload your profile, for example if the
seat, mirror, and steering wheel settings could
not be applied when changing profiles.
Profile selection
If you would like to change the profile, select an-
other profile from the list.
30
Switching personal profiles off
— Applies to: MMI: Select on the home screen:
USER > © > Personal profiles.
The personal profiles are switched on at the fac-
tory. If you do not wish to use the personal pro-
files, you can switch the function off.
G) Tips
— Certain Infotainment and vehicle settings
(such as mirrors) may be stored, depending
on vehicle equipment. You can find addi-
tional information in the MMI. Select on the
home screen: SETTINGS > General > Legal
notes > About Audi connect.
—The guest profile cannot be renamed.
— When changing profiles, the new profile
settings are loaded in the vehicle.
— You can reset all personal profiles to the
factory default settings.
Applies to: vehicles with myAudi login
Requirement: you must have successfully regis-
tered at my.audi.com.
Logging in from the vehicle
Applies to: MMI
> Select on the home screen: USER > myAudi
login.
> Log in to myAudi in the vehicle using your e-
mail address and password.
To transfer existing destinations from the MMI to
your myAudi account one time, confirm the sys-
tem prompts with Yes.
Automatic login
You can select if and when an automatic login to
myAudi in the vehicle should occur.
— Personal profile: Requirement: the personal
profile must be turned on and you must not be
logged in with the guest profile. Log in to
myAudi in the vehicle. Follow the system in-
structions and save your desired personal pro-
file. You will then always be logged in automat-
ically when your personal profile is active.
Sitting correctly and safely
> To check if the safety belt relay is securely
locked in place, pull firmly on the belt.
@ Tips
You can also adjust the height of the front
seats to change the position of the safety
belts.
PXe ert eam imately
Belt retractor lock
The safety belts on the rear seats and on the
front passenger seat are equipped with a belt re-
tractor lock.
> If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
» When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 76.
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
68
loosen. This reduces forward movement by the
vehicle passengers.
ZA\ WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-
tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
G) Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.
Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
Depending on the equipment, it may be possible
to store the following settings:
— Driver's seat: seat, steering wheel*, exterior
mirrors
— Front passenger's seat: seat
Storing and recalling a seat profile
Applies to: vehicles with memory function
The memory function buttons are located in the
door trim panel.
Storing a seat profile
> Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.
Accessing a seat profile
> While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold >
Sitting correctly and safely
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened
— Indicator light
PASSENGER AIR BAG OFF #; ON @ in the
headliner: this indicates if the front passenger's
airbag is activated or deactivated
- indicator light in the instrument cluster:
this monitors the function of the Advanced Air-
bag System components to ensure they are
functioning correctly
How the components function together
The passenger occupant detection sensor in the
front passenger's seat detects if the front pas-
senger's seat is occupied. The passenger occu-
pant detection sensor measures the electrical ca-
pacity on the front passenger’s seat. The pas-
senger's airbag is activated or deactivated de-
pending on the electrical capacity that is meas-
ured.
The passenger's airbag is activated if:
— The electrical capacity is higher than the
threshold stored in the control module
— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
72
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3¥; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #;, ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #, ON @ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON ® must remain
on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
4K0012721BD
Driving
ZA\ WARNING
— The parking lock must be released using the
emergency release before towing the
vehicle.
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
on a level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
& Transmission: malfunction! Safely stop vehi-
cle
Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
[i Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
[&] Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
[&] Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
[&] Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
[&] Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
[&] Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
1} Selector lever: malfunction! You can contin-
ue driving. Please contact Service
There is a system malfunction in the selector lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
fs} Selector lever: malfunction! Gear change on-
ly possible if using both shift paddles.
There is a system malfunction in the selector lev-
er. You can continue driving with restricted func-
tion. The selector lever is not working. Gears can
only be selected by tapping both shift paddles at
the same time when the vehicle is stationary. The
“P” gear is automatically engaged when you turn >
99
4K0012721BD
Driving dynamic
The vehicle ground clearance is adjusted by the
air suspension* based on the setting.
Engine sound
The engine sound adapts and can be subtle to
sporty.
Suspension
Adaptive dampers
Applies to: vehicles with suspension control
The adaptive dampers are an electronically-con-
trolled damping system. The firmness of the sus-
pension will adapt to the driving conditions and
the driving situation. The settings depend on the
selected Audi drive select* mode.
Air suspension
Applies to: vehicles with air suspension
The air suspension is an electronically-controlled
suspension and leveling system. The firmness of
the suspension will adapt to the driving condi-
tions and the driving situation. The system balan-
ces out changes in load. The vehicle level will also
adapt gradually to the vehicle speed in order to
reduce the wind resistance at high speeds and in-
crease the ground clearance at low speeds. The
settings depend on the selected Audi drive se-
lect* mode.
Displaying the vehicle level
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
The filled-in boxes represent the current vehicle
level. The more boxes that are filled in, the high-
er the ground clearance. The box that corre-
sponds with the current vehicle level will flash
while the vehicle is lifting or lowering. The target
level is indicated by a red outline.
Raising the vehicle
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press Raise to reach the highest vehicle level
and thus the maximum ground clearance.
> Press Lower to lower the vehicle down again.
The Audi drive select* mode will be changed if
necessary when the vehicle is raised.
The vehicle will lower when at speeds of approxi-
mately 22 mph (35 km/h) and lower. This func-
tion may only be used temporarily when in-
creased ground clearance is necessary. It is not
intended for long drives.
C) Note
— Also refer to the information about ground
clearance > page 109.
— When transporting the vehicle on a road
carrier, rail carrier, ship carrier, or other car-
rier, it may only be secured at the running
surfaces of the tires (circumference). Secur-
ing the vehicle at the axle components, sus-
pension struts, or towing eyes is not permit-
ted because the pressure in the air suspen-
sion struts can change during transport. The
vehicle might not be secured sufficiently if
this happens.
Ground clearance
The vehicle height and clearance can be influ-
enced by the following factors:
— Change in temperature
— Change in load
— Change to the Audi drive select* mode
— Lifting and lowering via the air suspension*
ZA\ WARNING
To reduce the risk of injury, make sure no one
gets pinched when the vehicle level is chang-
ing, for example when cleaning the under-
body or the wheel housings.
@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
109
Trailer towing
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 108
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >@,
=> page 109.
Likewise, the vehicle cannot be raised manually
using the Raise function > page 109.
For vehicles with a retrofitted trailer hitch, you
must switch on the air suspension trailer mode
manually.
Applies to: MMI: Select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch it off again when you are no longer towing
a trailer.
When using carrier systems that are mounted di-
rectly on the trailer hitch ball head, you can also
switch trailer mode off manually.
If you must drive on roads that are in poor condi-
tion, you can raise the vehicle again after hitching
the trailer or after adjusting the tongue weight
=> page 109.
Applies to: allroad: You can also increase ground
clearance by selecting the Audi drive select* off-
road or allroad modes > page 108.
116
Vehicle levels below the values set in the Com-
fort level will no longer be available, even if you
are lowering the vehicle manually.
Z\ WARNING
— Never turn off trailer mode while driving
when a trailer is hitched, because then the
restrictions for controlling the vehicle level
will be turned off.
— Driving with a trailer on unpaved roads when
the vehicle is raised may change the vehicle
handling. Adapt your speed.
— Note that the vehicle will lower automatical-
ly at certain speeds if you have lifted the ve-
hicle manually.
@) Note
— Applies to: vehicles with air suspension: Se-
lect the Audi drive select* comfort mode.
Otherwise, the tongue load specified for
your vehicle will no longer be applicable.
— Attachments retrofitted on the vehicle may
cause damage, especially on the trailer
hitch ball head. In cases of damage, have
the function checked by an authorized Audi
dealer or authorized Audi Service Facility.
@) Tips
— Block the wheels with chocks when parking
on inclines if the trailer is loaded.
— Having the vehicle inspected between the
inspection intervals is recommended if you
tow a trailer frequently.
— Avoid driving with a trailer during the vehi-
cle break-in period.
Driving with a trailer
Driving with a trailer requires extra caution.
Speed
Adhere to the legal speed limits. Follow the legal
regulations that are applicable in the country
where you are operating the vehicle.
As the speed increases, the driving stability of
the trailer decreases. Therefore you should not
exceed the maximum legal speed limit when >