2019 VOLVO XC60 TWIN ENGINE service schedule

MAINTENANCE AND SERVICE
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* Option/accessory.613
Messages - status messages
Status – checking engine oil level and
AdBlue level4
TPMS - tire inflation pressure check
Appointments - appointment information
and vehicle information3.

Related information
Handling messages saved from the instru-ment panel (p. 107)
Checking and filling engine oil (p. 622)
Tire pressure monitoring system* (p. 565)
Scheduling service and repairs (p. 613)
Sending vehicle information to the workshop(p. 614)
Navigating in the center display's views(p. 115)
Scheduling service and repairs5
This service offers a convenient way to scheduleservice and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases ifthe vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.

To use the service
Create a Volvo ID and register it to the vehi-cle.
To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
To send and receive appointment informa-tion, the vehicle must be connected to the
Internet6.

Book service
Book a service request when desired or when amessage is displayed indicating that service orrepairs are needed.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Request appointment.
4.Check that your Volvo ID is correct.
5.Make sure your preferred Workshop is cor-rect.
6.In the Tap to write information to theworkshop field, you can provide details onwhat you would like performed during thevisit or other important information to yourworkshop.
4AdBlue Diesel models only.3Certain markets only.5Certain markets only.6There may be a charge for transmitting data over the Internet, depending on your service plan.

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MAINTENANCE AND SERVICE
* Option/accessory.614
7.Tap Send appointment request.
>You will receive an appointment sugges-
tion by email within a couple of days7.
You will also receive the same messagevia email and when you log in towww.volvocars.com.
On some markets, the message in theinstrument panel indicating that the vehi-cle requires service will go out once theappointment request has been sent.
8.Tap Cancel request if you would like tocancel your request.
The appointment request contains informationabout your vehicle that helps the workshop planfor your visit.
The retailer will send you a digital appointmentsuggestion. Information about your retailer is alsoavailable in the vehicle so that you can contactyour workshop at any time.

Accepting an appointment suggestion
When the vehicle has received an appointmentsuggestion, a message will be displayed at thetop of the center display.
1. Tap the message.
2. To accept the suggested appointment, tapAccept. Otherwise, tap Send newproposal or Decline.
For some markets, the system reminds you whenan appointment time is approaching and the navi-
gation system8 can also guide you to the work-shop at the appointed time.
Related information
Vehicle status (p. 612)
Sending vehicle information to the workshop(p. 614)
Navigating in the center display's views(p. 115)
Volvo ID (p. 26)
Internet-connected vehicle* (p. 537)
Sending vehicle information to the
workshop9
Vehicle-related information can be sent at anytime from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Send vehicle data.
>A message confirming that vehicle-relatedinformation has been sent will appear atthe top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection10.
7Timespan may vary depending on market.8For vehicles with Sensus Navigation*.9Certain markets only.10There may be a charge for transmitting data over the Internet, depending on your service plan.

MAINTENANCE AND SERVICE
621
Engine oil
For the recommended service intervals and war-ranties to be applied, an approved engine oilmust be used.
Volvo recommends:
If the engine oil is not checked regularly and thelevel becomes low, this could cause seriousengine damage.

CAUTION
To satisfy the requirements for the engine'sservice intervals, all engines are factory-filledwith a specially adapted synthetic engine oil.Great care has been put into the choice of oil,with consideration given to service life, starta-bility, fuel consumption and environmentalimpact.
For the recommended service intervals toapply, an approved engine oil must be used.Only use the prescribed oil grade to top off orchange the oil. Otherwise, there is a risk ofthe vehicle's service life, startability, fuel con-sumption and environmental impact beingaffected.
Failure to use engine oil of the prescribedgrade and viscosity could cause damage toengine-related components. Volvo Car Corpo-ration disclaims warranty liability for such typeof damage.
Volvo recommends entrusting oil changes toan authorized Volvo workshop.
Volvo uses different systems to warn if the oillevel is too low/high or the oil pressure is low. Onengine variants with an oil pressure sensor, a
warning symbol is displayed in the instrument
panel when oil pressure is low . On engine
variants with an oil level sensor, the warn-ing symbol in the instrument panel and displaymessages are used to alert the driver. Someengine variants have both systems. Contact aVolvo retailer for more information.
Change the engine oil and oil filter according tothe schedule specified in the Warranty and Main-tenance Records Information booklet. Oils of ahigher grade than that specified may be used. Ifthe vehicle is driven in adverse conditions, Volvorecommends using an oil with a higher gradethan that specified.

Related information
Checking and filling engine oil (p. 622)
Engine oil specifications (p. 670)

MAINTENANCE AND SERVICE
622
Checking and filling engine oil
The engine oil level is monitored by an electronicoil level sensor.
Filler pipe13.
It may be necessary to top up engine oil betweenregularly scheduled services.
No action is necessary with regard to engine oillevel until a message appears in the instrumentpanel.

WARNING
If this symbol is shown togetherwith the message Engine oil levelService required, visit a workshop– an authorized Volvo workshop isrecommended. The oil level may be too high.
CAUTION
If this symbol is shown togetherwith a message about low oil level,for example Engine oil level lowRefill 1 liter, fill only with the indi-cated volume, e.g. 1 liter (1 quart).

WARNING
Do not spill oil on the hot exhaust pipes asthis could cause a fire.

Viewing oil level in the center display
The oil level can be viewed using the electronicoil level gauge in the center display once thevehicle has been started. The oil level should bechecked regularly.
1.Open the Car Status app from App view inthe center display.
2.Tap Status to display the oil level.
Oil level graphic in the center display.

NOTE
The system cannot directly detect changeswhen the oil is filled or drained. The vehiclemust have been driven approximately 30 km(20 miles) and have been stationary5 minutes on a level surface and with theengine off before the correct oil level will bedisplayed.
13Engines with an electronic oil level sensor do not have a dipstick.