
in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked 
vehicles may be subjected to very high or very low temperatures depending on the season. This can 
cause serious injuries and illness or fatalities, especially in the case of small children. 
Never switch off the ignition while the vehicle is in motion. The steering column lock or steering lock 
mechanism may be activated and you will no longer be able to steer the vehicle. 
 
NOTICE 
Every electric vehicle key contains electronic components. Protect the key from damage, moisture 
and excessive vibration. 
Replacing the button cell 
 
Fig. 51 Vehicle key: replacing the button cell. 
Key to Fig. 51 
Cover. 
Button cell. 
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a 
qualified workshop  
Fold out the key bit. 
Lever off the cover Fig. 
0 
Lever the button cell out of the battery compartment Fig. 
0 
Press the new button cell into the battery compartment  
Press the cover onto the housing Fig. 
0 
 
DANGER 
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even 
fatal injuries within a very short period of time.  

that are larger than 20 mm out of the reach of children. 
Call for medical help immediately you suspect that someone has swallowed a battery. 
 
NOTICE 
The vehicle key can be damaged if the button cell is not changed properly. 
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new 
batteries of the same voltage rating, size and specification. 
Make sure the polarity is correct when inserting the battery. 
 
Dispose of discharged batteries in accordance with environmental regulations. 
Synchronising the vehicle key 
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace 
the button cell Replacing the button cell 
Fold out the key bit. 
Remove the cap on the driver door handle Opening and closing the driver door manually 
Stand beside the vehicle. 
Press the  button on the vehicle key. 
Unlock the vehicle using the key bit. 
Fit the cap Opening and closing the driver door manually 
The synchronisation process is complete. 
Troubleshooting 
Vehicle cannot be locked or unlocked 
The remote control is subject to interference caused by obstacles, adverse weather conditions or 
other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile 
devices. 
OR: the central locking switches off briefly to protect it from overloading. 
Close the driver door. 
OR: synchronise the vehicle key Synchronising the vehicle key 
Indicator lamp does not flash 
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the 
vehicle key must be changed Replacing the button cell  

steam if a valid vehicle key is simultaneously within the operating range. If at least one window is 
open and sensor surfaces on the door handles are continuously activated, all windows will close. All 
windows could open if the jet of water or steam is moved away from the door handle sensors briefly 
and then moved back again  
 
It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle 
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked 
manually  
 
If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be 
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference 
from another radio signal or is covered by another item, e.g. an aluminium case Starting and 
stopping the engine 
Anti-theft alarm 
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm. 
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key. 
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes. 
When does the system trigger an alarm? 
If a door is opened. 
If the bonnet is opened. 
If the boot lid is opened. 
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.) 
If the 12-volt vehicle battery is disconnected. 
If there is movement inside the vehicle (in vehicles with interior monitoring) Interior monitoring 
system and anti-tow alarm 
If the vehicle is lifted or towed (vehicles with anti-tow alarm) Interior monitoring system and anti-
tow alarm 
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior 
monitoring) Interior monitoring system and anti-tow alarm 
If a trailer that is connected to the anti-theft alarm system is removed Trailer towing 
Switching off the alarm 
Unlock the vehicle using the unlocking button on the vehicle key.  

switch on the ignition using a valid vehicle key. A short alarm lasting around one second may 
sound. 
On vehicles with Keyless Access: grip the door handle Unlocking or locking the vehicle with 
 
The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged. 
Interior monitoring system and anti-tow alarm 
 
Fig. 60 In the roof console: sensors for the interior monitoring system (arrows). 
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring 
system will trigger an alarm Fig. 
The anti-tow alarm will be triggered if the vehicle is lifted. 
Switching on the interior monitoring system and anti-tow alarm 
Close the stowage compartments in the roof console so that the sensors can function. 
Close the windows, glass roof, doors and boot lid 
Press the locking button once. 
The interior monitoring system and anti-tow alarm are activated. 
Temporarily switching off the interior monitoring system and anti-tow alarm 
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle 
settings menu in the Infotainment system Infotainment system controls and displays 
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following 
situations: 
If any people or animals are to remain inside the vehicle. 
If the vehicle is to be loaded onto another vehicle, transported or towed away. 
If the vehicle is to be parked in a car wash or a two-storey garage. 
If one or more windows or the glass roof are fully or partly open.  

nobody obstructs the path of the window, especially if a window is being closed when 
the roll-back function is not active. 
The roll-back function does not prevent fingers or other body parts from being pressed against the 
window frame and being injured. 
 
The roll-back function is also activated if the windows are closed using the vehicle key for 
convenience closing. 
Troubleshooting 
One-touch opening and closing does not work 
One-touch opening and closing is deactivated if the 12-volt vehicle battery has been disconnected or 
discharged while the windows were not fully closed. The function must then be reset: 
Switch on the ignition. 
Close all windows and doors. 
Pull up the button for the respective window and hold it in this position for several seconds. 
Release the button, then pull it up again and hold it in this position. The one-touch function is now 
ready for operation again. 
The one-touch function can be restored for individual windows or for several windows at the same 
time. 
Closing windows without roll-back function 
Attempt to close the window again within a few seconds by holding the button. The roll-back 
function will be deactivated for a small part of the path of the closing window. 
If the closing procedure takes longer than several seconds, the roll-back function will be reactivated. 
If it is still stiff or obstructed, the window will stop and open again automatically. 
Please go to a qualified workshop if the window still cannot be closed. 
Glass roof 
Opening and closing the glass roof 
  

pending on the equipment level, the background lighting provides indirect light in various areas of 
the vehicle interior. 
The front footwell may also be illuminated. 
The brightness of the background lighting can be adjusted in the Infotainment system in the Vehicle 
settings menu Infotainment system controls and displays 
 
The lights go out when the vehicle is locked or after a delay of a few minutes when the vehicle key is 
removed from the ignition lock. This prevents the 12-volt vehicle battery from discharging. 
 
Some settings can be stored in the user accounts of the personalisation function and therefore 
change automatically when the user account changes Personalisation 
Visibility 
Wipers 
Operating the wiper lever 
 
Fig. 83 On the right of the steering column: operating the windscreen wipers. 
 
Fig. 84 On the right of the steering column: operating the rear window wiper. 
The wipers will work only when the ignition is switched on and the bonnet and boot lid are closed. 
Move the wiper lever to the desired position   

 
Remove the button cell. 
Insert a new button cell of the same type, paying attention to the correct polarity. 
Insert the battery cover into the remote control housing. 
Slide the battery cover in the opposite direction of the arrow Fig. 93until it clicks into place. 
 
DANGER 
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even 
fatal injuries within a very short period of time. 
Always keep the remote control key, key ring with batteries, spare batteries, button cells and other 
batteries that are larger than 20 mm out of the reach of children. 
Call for medical help immediately you suspect that someone has swallowed a battery. 
 
NOTICE 
The remote control contains electronic components. For this reason, protect the remote control 
from moisture, excessive vibration and direct sunlight. 
Unsuitable batteries can damage the remote control. Replace discharged batteries only with new 
batteries of the same voltage rating, size and specification. 
Make sure the polarity is correct when inserting the battery. 
 
Dispose of discharged batteries in accordance with environmental regulations. 
 
The battery in the remote control may contain perchlorate. Observe the applicable legislation 
regarding disposal. 
Driving 
Notes on driving 
Pedals  

 
Only attach light objects weighing less than 100 g to the vehicle key. 
 
NOTICE 
The 12-volt battery may be discharged unintentionally and prevent the engine from restarting if the 
ignition is switched on while the engine is switched off. 
Always switch off the ignition before you leave the vehicle. 
 
For vehicles with DSG dual clutch gearbox in some markets: if the vehicle key cannot be 
removed from the ignition lock when the vehicle is stopped, move the selector lever to P. If 
necessary, press the lock button in the selector lever and then release it. 
Starter button 
The starter button replaces the ignition lock (Press & Drive). 
 
Fig. 100 In the lower section of the centre console: starter button for starting the engine. 
The starter button is used to start the vehicle (Press & Drive). 
The vehicle can be activated only if there is a valid vehicle key in the vehicle. 
When leaving the vehicle, the electronic steering column lock will be activated when the ignition is 
switched off and the driver door is opened Steering 
Switching the ignition on and off 
Press the starter button once without depressing the brake or clutch pedal  
Automatic ignition switch-off 
The ignition switches off automatically after a short time if the driver moves away from the vehicle 
with the vehicle key when the ignition is switched on. If the dipped beam headlights were switched 
on at the time, the side lights will remain switched on for approximately 30 minutes. The side lights 
can be switched off manually or by locking the vehicle Lights 
Automatic ignition switch-off in vehicles with a start/stop system