2019 TOYOTA PRIUS C Owners Manual (in English)

465
8When trouble arises
PRIUS c_U8-1. Essential information
Emergency flashers .......... 466
If your vehicle has to be stopped in
an emergency ................. 467
8-2. S teps to take in
a n emergency
If your vehicle needs to be towed ..................... 469
If you think something is wrong .......................... 476
If a warning light turns on or a warning buzzer
sounds ............................ 477
If a warning message is displayed ..................... 485
If you have a flat tire.......... 502
If the hybrid system will not start ..................... 515
If the electronic key does not operate properly ........ 517
If the vehicle 12-volt battery is discharged ....... 519
If your vehicle overheats ........................ 526
If the vehicle becomes stuck ................ 530

466
PRIUS c_U
8-1. Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
If the emergency flashers are used for a long time while the hy brid system is
not operating (while the “READY” indicator is not illuminated), the 12-volt bat-
tery may discharge.
Emergency flashers
The emergency flashers are used to warn other drivers when the
vehicle has to be st opped in the road due to a breakdown, etc.

4678-1. Essential information
8
When trouble arises
PRIUS c_U
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the hybrid system.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Vehicles without a smart key
system: Stop the hybrid system
by turning the power switch to
the “ACC” position.
Vehicles with a smart key sys-
tem: To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a s afe place by the road.
If your vehicle has to be stopped in an
emergency
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
1
2
3
4
3
4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
R

4688-1. Essential information
PRIUS c_U
WARNING
■If the hybrid system has to b e turned off while driving
● Power assist for the steering wheel will be lost, making the st eering wheel
heavier to turn. Decelerate as much as possible before turning off the
hybrid system.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.

469
8
When trouble arises
PRIUS c_U
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● A warning message for the hybrid system is shown on the multi-
information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing

4708-2. Steps to take in an emergency
PRIUS c_U
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4718-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drive train, a xles, steering and brakes must be in
good condition.
Using a flatbed truck
Emergency towing

4728-2. Steps to take in an emergency
PRIUS c_U
Take out the towing eyelet. (P. 502)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
1
2
Ty p e AType B
3
4