2019 TOYOTA HIGHLANDER remote control

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

11
HIGHLANDER_UThe SRS airbag and seat belt pretensioner devices in your Toyot
a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlo-
rate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

20Pictorial index
HIGHLANDER_UTalk switch
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 435
Audio remote control switches
*1. . . . . . . . . . . . . . . . . . . . . P. 360
Meter control switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 102
Vehicle-to-vehicle distance switch . . . . . . . . . . . . . . . . . . . . P. 298
LDA (Lane Departure Alert with steering control)
switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 284
Dynamic radar cruise control switch . . . . . . . . . . . . . . . . . . P. 291
Telephone switches
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 416
1
2
3
4
5
6
7

114
HIGHLANDER_U
3-1. Key information
The following keys are provided with the vehicle.
Vehicles without a smart key system
Keys
Operating the wireless remote con-
trol function (P. 115)
Key number plate
Vehicles with a smart key system
Electronic keys
• Operating the smart key system
(P. 147)
• Operating the wireless remote control function ( P. 115)
Mechanical keys
Key number plate
Keys
The keys
1
2
1
2
3

1153-1. Key information
3
Operation of each component
HIGHLANDER_U
Vehicles without a smart key system
Locks the doors (P. 122)
Unlocks the doors ( P. 122)
Opens the front side windows
and moon roof
* (  P. 122)
Sounds the alarm ( P. 116)
Opens and closes the power
back door (if equipped)
(  P. 130)
*: This setting must be customized at your Toyota dealer.
Vehicles with a smart key system
Locks the doors ( P. 122)
Unlocks the doors ( P. 122)
Models available with one
touch opening/closing on the
front side windows:
Opens the front side windows
and moon roof
* (  P. 122)
Models available with one
touch opening/closing on all
side windows:
Opens all side windows and
moon roof
* (  P. 1 2 2 )
Opens and closes the power back door (P. 130)
Sounds the alarm ( P. 116)
*: This setting must be customized at your Toyota dealer.
Wireless remote control
1
2
3
4
5
1
2
3
4
5

1163-1. Key information
HIGHLANDER_U
To take out the mechanical key,
push the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the
key only has grooves on one side.
If the key cannot be inserted in a
lock cylinder, turn it over and re-
attempt to insert it.
After using the mechanical key, store it in the electronic key. Carry the
mechanical key together with the electronic key. If the electro nic key bat-
tery is depleted or the entry function does not operate properl y, you will
need the mechanical key. ( P. 637)
■Panic mode
Vehicles without a smart key system
Vehicles with a smart key system
Using the mechanical key (vehic les with a smart key system)
When is pressed for longer than
about one second, an alarm will sound
intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.
To stop the alarm, press any button on the
wireless remote control.
When is pressed for longer than
about one second, an alarm will sound
intermittently and the vehicle lights will
flash to deter any person from trying to
break into or damage your vehicle.
To stop the alarm, press any button on the
electronic key.

1173-1. Key information
3
Operation of each component
HIGHLANDER_U■
When required to leave the vehicle’s key with a parking attenda nt (vehi-
cles with a smart key system)
Lock the glove box as circumstances demand. (P. 467)
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
■ If you lose your keys
New genuine keys can be made by your Toyota dealer using the ot her key
(vehicles without a smart key system) or the other mechanical k ey (vehicles
with a smart key system) and the key number stamped on your key number
plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure tha t the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting operation
Vehicles without a smart key system
The wireless remote control function may not operate normally i n the follow-
ing situations:
● When the wireless key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone or other wireles s communi-
cation device
● When multiple wireless keys are in the vicinity
● When the wireless key is in contact with, or is covered by a me tallic object
● When a wireless key (that emits radio waves) is being used near by
● When the wireless key has been left near an electrical applianc e such as a
personal computer
● If window tint with a metallic content or metallic objects are attached to the
rear window
Vehicles with a smart key system
P. 150

1183-1. Key information
HIGHLANDER_U■
Key battery depletion
Vehicles without a smart key system
If the wireless remote control function does not operate, the b attery may be
depleted. Replace the battery when necessary. ( P. 551)
Vehicles with a smart key system
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin wh en the engine
stops. ( P. 607)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 551)
• The smart key system or the wireless remote control does not o perate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft. (1
m) of the following electrical appliances that produce a magnet ic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the key battery is fully depleted
P. 551
■ Confirmation of the registered key number (vehicles with a smar t key
system)
The number of electronic keys already registered to the vehicle can be con-
firmed. Ask your Toyota dealer for details.
■ If a wrong key is used (vehicles with a smart key system)
The key cylinder rotates freely to isolate inside mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 682)