TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises
881-3. Theft deterrent system
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The alarm uses light and sound to give an alert when an intrusion is
detected.
The alarm is triggered in the following situations when the ala rm is
set:
● A locked door is unlocked or opened in any way other than using
the entry function (vehicles wit h smart key system), wireless r emote
control or mechanical key.
● The hood is opened.
● The locked glass hatch (if equipped) is opened in any way other
than using the entry function (vehicles with smart key system).
● The battery is reconnected.
Close the doors, glass hatch (if
equipped) and hood, and lock all
the doors. The system will be set
automatically after 30 seconds.
The indicator light changes from
being on to flashing when the sys-
tem is set.
Alar m
The alarm
: If equipped
Setting the alarm system
901-3. Theft deterrent system
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Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
■ Alarm-operated door lock
In the following cases, depending on the situation, the door ma y automatically
lock to prevent improper entry into the vehicle:
● When a person remaining in the vehicle unlocks the door and the alarm is
activated.
● While the alarm is activated, a person remaining in the vehicle unlocks the
door.
● When recharging or replacing the battery.
●
A person inside the vehicle opens a door
or hood, or unlocks the vehicle using a
inside lock button.
● The battery is recharged or replaced
when the vehicle is locked. ( P. 644)
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper
operation of the system cannot be guaranteed.
1072. Instrument cluster
2
Instrument cluster
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■Settings can be changed
Customizable features: P. 683
■ Pop-up display
In some situations, such as when a switch operation is performe d, a pop-up
display, will be temporarily displayed on the multi-information display.
The pop-up display function can be set on/off.
■ Setting display automatic cancelation
In the following situations, setting display in which the settings can be
changed through the meter control switch will automatically be turned off.
● When a warning message appears while the setting display is dis played
● When the vehicle begins to move while the setting display is displayed
■ Liquid crystal display
Small spots or light spots may appear on the display. This phen omenon is
characteristic of liquid crystal displays, and there is no prob lem continuing to
use the display.
WARNING
■ The information display at low temperatures
Allow the interior of the vehicle to warm up before using the liquid crystal
information display. At extremely low temperatures, the display monitor may
respond slowly, and display changes may be delayed.
For example, there is a lag between the driver’s shifting and t he new gear
number appearing on the display. This lag could cause the drive r to down-
shift again, causing rapid and excessive engine braking and pos sibly an
accident resulting in death or injury.
■ Cautions during setting up the display
As the engine needs to be running during setting up the display , ensure that
the vehicle is parked in a place with adequate ventilation. In a closed area
such as a garage, exhaust gases including harmful carbon monoxi de (CO)
may collect and enter the vehicle. This may lead to death or a serious
health hazard.
NOTICE
■ During setting up the display
To prevent battery discharge, ensure that the engine is running while setting
up the display features.
1173-1. Key information
3
Operation of each component
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When required to leave the vehicle’s key with a parking attenda nt (vehi-
cles with a smart key system)
Lock the glove box as circumstances demand. (P. 467)
Remove the mechanical key for your own use and provide the attendant with
the electronic key only.
■ If you lose your keys
New genuine keys can be made by your Toyota dealer using the ot her key
(vehicles without a smart key system) or the other mechanical k ey (vehicles
with a smart key system) and the key number stamped on your key number
plate. Keep the plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing a key with wireless remote control function onto an aircraft,
make sure you do not press any buttons on the key while inside the aircraft
cabin. If you are carrying the key in your bag etc., ensure tha t the buttons are
not likely to be pressed accidentally. Pressing a button may cause the key to
emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting operation
Vehicles without a smart key system
The wireless remote control function may not operate normally i n the follow-
ing situations:
● When the wireless key battery is depleted
● Near a TV tower, electric power plant, gas station, radio stati on, large dis-
play, airport or other facility that generates strong radio wav es or electrical
noise
● When carrying a portable radio, cellular phone or other wireles s communi-
cation device
● When multiple wireless keys are in the vicinity
● When the wireless key is in contact with, or is covered by a me tallic object
● When a wireless key (that emits radio waves) is being used near by
● When the wireless key has been left near an electrical applianc e such as a
personal computer
● If window tint with a metallic content or metallic objects are attached to the
rear window
Vehicles with a smart key system
P. 150
1183-1. Key information
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Key battery depletion
Vehicles without a smart key system
If the wireless remote control function does not operate, the b attery may be
depleted. Replace the battery when necessary. ( P. 551)
Vehicles with a smart key system
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin wh en the engine
stops. ( P. 607)
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace the battery
when necessary. ( P. 551)
• The smart key system or the wireless remote control does not o perate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
● To avoid serious deterioration, do not leave the electronic key within 3 ft. (1
m) of the following electrical appliances that produce a magnet ic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■ When the key battery is fully depleted
P. 551
■ Confirmation of the registered key number (vehicles with a smar t key
system)
The number of electronic keys already registered to the vehicle can be con-
firmed. Ask your Toyota dealer for details.
■ If a wrong key is used (vehicles with a smart key system)
The key cylinder rotates freely to isolate inside mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 682)
1243-2. Opening, closing and locking the doors
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When the door cannot be locked by the lock sensor on the upper part of
the front door handle (veh icles with a smart key system)
■ Door lock buzzer (vehicles with a smart key system)
If an attempt to lock the doors using the entry function or wir eless remote
control is made when a door is not fully closed, a buzzer will sound continu-
ously for 5 seconds. Fully close the door to stop the buzzer, a nd lock the
doors again.
■ Wireless reservation lock (vehicles without a smart key system)
If a door is not fully closed and the wireless remote control i s used to lock the
doors, the doors other than the open door will be locked. The o pen door will
be locked after it is fully closed.
■ Power back door reservation lo ck (vehicles with a power back do or)
Vehicles without a smart key system
If the wireless remote control is used to lock the doors while the power back
door is closing with all side doors fully closed, the side door s are locked. The
back door will be locked when it is fully closed.
Vehicles with a smart key system
If the wireless remote control is used to lock the doors while the power back
door is closing with all side doors fully closed, a buzzer will sound and the
emergency flashers will flash to indicate that the reservation lock is activated.
At this time the side doors are locked. The back door will be l ocked when it is
fully closed.
■ Alarm (if equipped)
Locking the doors will set the alarm system. ( P. 88)
■ If the smart key system or the wireless remote control does not operate
properly
Vehicles with a smart key system: Use the mechanical key to loc k and unlock
the doors. ( P. 637)
Replace the key battery with a new one if it is depleted. ( P. 551)
If the door will not lock even when the top-
side sensor area is touched, try touching
both the topside and underside sensor
areas at the same time.
1353-2. Opening, closing and locking the doors
3
Operation of each component
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Canceling the adjusted open posi tion of the back door (vehicles with a
power back door)
Press and hold the power back door switch on the back door unti l a buzzer
sounds 4 times, pauses momentarily, and then sounds 2 times. Th e open
position is initialized to the fully opened position.
■ When reconnecting the battery or changing a fuse while the back door is
open (vehicles with a power back door)
To enable the power back door to operate properly, initialize the system by
completely closing the back door manually. If the battery is re connected or a
fuse is changed while the back door is closed, initializing the system is not
necessary.
■ Customization (vehicles with a power back door)
Settings (e.g. power back door opening angle) can be changed.
(Customizable features: P. 688)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■Before driving
● Make sure that the back door is fully closed. If the back door is not fully
closed, it may open unexpectedly while driving and hit near-by objects or
luggage in the luggage compartment may be thrown out, causing a n acci-
dent.
● Do not allow children to play in the luggage compartment.
If a child is accidentally locked in the luggage compartment, they could
have heat exhaustion or other injuries.
● Do not allow a child to open or close the back door.
Doing so may cause the back door to move unexpectedly, or cause the
child’s hands, head, or neck to be caught by the closing back d oor.
■ Important points while driving
Never let anyone sit in the luggage compartment. In the event of sudden
braking, sudden swerving or a collision, they are susceptible t o death or
serious injury.