5
1
8 7
6
5
4
3
2
9
HIGHLANDER_U
10
5-10. Bluetooth®
Bluetooth®......................... 431
5-11. Using the voice command system
Voice command system............................. 435
6-1. Using the air conditioning system
and defogger
Front manual air conditioning system ........ 442
Front automatic air conditioning system ........ 448
Rear manual air conditioning system ........ 455
Rear automatic air conditioning system ........ 458
Heated steering wheel/ seat heaters/
seat ventilators ................ 461
6-2. Using the interior lights Interior lights list ................ 464
• Interior lights ................. 464
• Personal lights .............. 465 6-3. Using the storage
features
List of storage features ...... 466
• Glove box ...................... 467
• Console box .................. 467
• Bottle holders ................ 468
• Cup holders ................... 469
• Auxiliary boxes .............. 471
• Open tray ...................... 472
Luggage compartment features ........................... 473
6-4. Using the other interior features
Other interior features........ 478
• Sun visors ..................... 478
• Vanity mirrors ................ 478
• Conversation mirror ....... 479
• Clock ............................. 479
• Outside temperature display ........................... 480
• Power outlets ................ 481
• USB charging ports ....... 483
• Rear sunshades ............ 485
• Armrest.......................... 486
• Coat hooks .................... 487
• Assist grips .................... 487
• Side table ...................... 488
Garage door opener .......... 489
Compass ........................... 496
6Interior features
TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises
17Pictorial index
HIGHLANDER_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 240
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 347
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 593
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Headlights/tail lights/daytime running lights . . . . . . . . .
. . . . . . P. 241
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 250, 254
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 250, 254
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 532
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 602
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 574
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 172
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 172
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . . P. 442
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . . P. 448
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 442, 448
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 444, 450
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 357
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 479
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 132
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 258
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14
22Pictorial index
HIGHLANDER_U
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 40
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 26
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 155
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 168
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 30
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 467
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 469
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 157
Rear manual air conditioning switches
*1 . . . . . . . . . . . . . . P. 455
Rear automatic air conditioning switches
*1. . . . . . . . . . . . P. 458
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 463
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 486
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 488
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12
491-1. For safe use
1
For safety and security
HIGHLANDER_U■
SRS airbag deployment conditions (SRS side and curtain shield a irbags)
● The SRS side and curtain shield airbags will deploy in the even t of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/ h]).
● The SRS curtain shield airbags will deploy in the event of vehi cle rollover.
● The SRS side and curtain shield airbags will deploy in the even t of a severe
frontal collision.
■ Conditions under which the SRS ai rbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags m ay also
deploy if a serious impact occurs to the underside of your vehi cle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situat ions shown
in the illustration. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
531-1. For safe use
1
For safety and security
HIGHLANDER_U
Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi -
fication system. This system det ects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
For CanadaFor U.S.A.
SRS warning light
Seat belt reminder light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
2
3
4
541-1. For safe use
HIGHLANDER_U■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated
831-2. Emergency assistance
1
For safety and security
HIGHLANDER_U
When the engine switch is turned to IGNITION ON mode, the red indi-
cator light comes on for 2 seconds then turns off. Afterward, t he green
indicator light comes on, indicat ing that the service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
Safety Connect LED light Indicators
Safety Connect services