6388-2. Steps to take in an emergency
HIGHLANDER_U
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information dis-
play.
Press the engine switch.
In the event that the engine still cannot be started, contact your Toyota
dealer.
■ Stopping the engine
Shift the shift lever to P and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommende d that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 551)
■ Changing engine switch modes
Release the brake pedal and press the engine switch in step above.
The engine does not start and modes will be changed each time t he switch is
pressed. ( P. 228)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 682)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 149)
Starting the engine
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6408-2. Steps to take in an emergency
HIGHLANDER_U
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by foll owing the
steps below.
Vehicles with an alarm, confirm
that the key (vehicles without a
smart key system) or electronic
key (vehicles with a smart key
system) is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked.
(P. 90)
Open the hood. ( P. 518)
Vehicles with 3.5 L V6 (2GR-
FKS) engine: Remove the
engine cover.
If the vehicle batt er y is discharged
The following procedures may be used to start the engine if the
vehicle’s battery is discharged.
You can also call your Toyota de aler or a qualified repair shop.
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6448-2. Steps to take in an emergency
HIGHLANDER_U
■Starting the engine when t he battery is discharged
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine i s stopped.
(Vehicles with Stop & Start system: except when the engine is s topped by
the Stop & Start system.)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic .
■ When recharging or replacing the battery
●Vehicles with a smart key system: In some cases, it may not be possible to
unlock the doors using the smart key system when the battery is dis-
charged. Use the wireless remote control or the mechanical key to lock or
unlock the doors.
● Vehicles with a smart key system: The engine may not start on t he first
attempt after the battery has recharged but will start normally after the sec-
ond attempt. This is not a malfunction.
● Vehicles with a smart key system: The engine switch mode is memorized by
the vehicle. When the battery is reconnected, the system will r eturn to the
mode it was in before the battery was discharged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicle with power back door: The power back door must be initi alized.
( P. 694)
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected then reconnected or the battery has been replaced, th e Stop &
Start system may not automatically stop the engine for approximately 5 to
60 minutes.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long t ime, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When exchanging the battery (vehicles with Stop & Start system)
Use a genuine battery specifically designed for use with a Stop & Start sys-
tem or equivalent. If an unsupported battery is used, Stop & Start system
functions may be restricted to protect the battery. Also, battery performance
may decrease and the engine may not be able to restart. Contact your Toyota
dealer for details.
6939-2. Customization
9
Vehicle specifications
HIGHLANDER_U
■Vehicle customization
●When the smart key system is off, the entry unlock function cannot be cus-
tomized.
● When the doors remain closed after unlocking the doors and the timer acti-
vated automatic door lock function activates, signals will be g enerated in
accordance with the operation buzzer volume and operational sig nal (Emer-
gency flashers) function settings.
■ Changing of the power back door opening angle (if equipped)
The opening angle setting can be changed through operation of e ither the
power back door switch or the audio system screen.
However, if the engine switch is on and the power back door swi tch is used to
change the opening angle setting, the changed opening angle wil l not be
reflected on the audio system screen until the engine switch is turned off and
then on again.
■ When customizing on the audio system screen
Stop the vehicle in a safe place, apply the parking brake, and shift the shift
lever to P. Also, to prevent battery discharge, leave the engin e running while
customizing the features.
WARNING
■ During customization
As the engine needs to be running during customization, ensure that the
vehicle is parked in a place with adequate ventilation. In a closed area such
as a garage, exhaust gases including harmful carbon monoxide (CO) may
collect and enter the vehicle. This may lead to death or a seri ous health
hazard.
NOTICE
■ During customization
To prevent battery discharge, ensure that the engine is running while cus-
tomizing features.
710
HIGHLANDER_U
What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by your Toyota dealer. (P. 117)
●If you lose your keys or electronic keys, the risk of vehicle t heft increases
significantly. Contact your Toyota dealer immediately. ( P. 120)
●Is the key battery weak or depleted? (P. 551)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. ( P. 228)
●Vehicles with a smart key system:
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 117, 150)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 126)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
711What to do if... (Troubleshooting)
HIGHLANDER_U
●Is the shift lever in P? (P. 224)
●Is the steering wheel unlocked? ( P. 224)
●Is the battery discharged? (P. 640)
●Did you press the engine switch while firmly depressing the bra ke pedal?
( P. 227)
●Is the shift lever in P? ( P. 229)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 148)
●Is the steering wheel unlocked? ( P. 230)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
(P. 638)
●Is the battery discharged? ( P. 640)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
717Alphabetical index
HIGHLANDER_U
Alarm .......................................... 88Alarm ...................................... 88
Warning buzzer............. 583, 593
All-wheel drive system ............ 337
Anchor brackets ........................ 65
Antennas (smart key system)................................... 147
Anti-lock Brake System
(ABS) ...................................... 338 Function ................................ 338
Warning light ......................... 583
Armrest ..................................... 486
Assist grips .............................. 487
Audio input............................... 361
Automatic High Beam ............. 245
Automatic light control system .................................... 241
Automatic transmission.......... 233 If the shift lever cannot be shifted from P ..................... 237
S mode ................................. 235
AUX port ................................... 361
Auxiliary boxes ................ 471, 474 Back door ................................ 129
Back-up lights
Replacing light bulb .............. 558
Wattage ................................ 665
Battery ...................................... 529
Battery checking ................... 529
If the vehicle has discharged battery ................................ 640
Preparing and checking before winter ...................... 346
Bluetooth
®
Entune Audio ................ 402, 403
Hands-free system (for cellular phone) ............. 390
Bottle holders .......................... 468
Brake Fluid ...................................... 661
Parking brake ....................... 240
Warning light......................... 583
Brake assist ............................. 338
Break-in tips ............................ 193
Brightness control Instrument panel light
control .................................. 99
BSM (Blind Spot Monitor) ....... 323 Blind Spot Monitor function............................... 328
Rear Cross Traffic Alert function............................... 331
B
723Alphabetical index
HIGHLANDER_U
Keyless entrySmart key system ................. 121
Wireless remote
control......................... 122, 130
Keys .......................................... 114
Battery-saving function ......... 149
Electronic key ....................... 114
Engine switch................ 224, 227
If the electronic key does not operate properly ................. 637
If you lose your keys ............. 117
Key number plate.................. 114
Keyless entry ................ 121, 130
Mechanical key ..................... 116
Replacing the battery ............ 551
Warning buzzer..................... 148
Wireless remote control
key ...................................... 115
Knee airbags .............................. 41
Lane Departure Alert with steering control (LDA) .......... 281
Language (multi-information
display)................................... 105
LATCH anchors ......................... 67
LDA
(Lane Departure Alert with
steering control) .................... 281 Lane departure alert function ............................... 281
Steering control function ....... 282
Vehicle sway warning ........... 282 Lever
Auxiliary catch lever.............. 518
Hood lock release lever ........ 518
Shift lever.............................. 233
Tilt and telescopic steering
lock release lever ............... 172
Turn signal lever ................... 239
Wiper lever ................... 250, 254
License plate lights ................. 241 Light switch ........................... 241
Replacing light bulbs ............ 558
Wattage ................................ 665
Light bulbs Replacing.............................. 558
Wattage ................................ 665
Lights Automatic High Beam
system .......... ...................... 245
Fog light switch ..................... 249
Headlight switch ................... 241
Illuminated entry system ....... 465
Interior lights ......................... 464
Interior lights list.................... 464
Luggage compartment light..................................... 132
Personal lights ...................... 465
Replacing light bulbs ............ 558
Turn signal lever ................... 239
Vanity lights .......................... 478
Wattage ................................ 665
Lock steering column ............. 172
Luggage compartment light ........................................ 132
Wattage ................................ 665
K
L
*: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”