
HIGHLANDER_U
Pictorial indexSearch by illustration
1For safety 
and securityMake sure to read through them
2Instrument 
clusterHow to read the gauges and meters, the variety of 
warning lights and indicators, etc.
3
Operation of 
each 
componentOpening and closing the doors and windows, 
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for 
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance 
and careCaring for your vehicle and maintenance 
procedures
8When trouble 
arisesWhat to do in case of malfunction or emergency
9Vehicle 
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat 
belt and SRS airbag instructions for Canadian 
owners
IndexSearch by symptom
Search alphabetically 

TABLE OF CONTENTS2
HIGHLANDER_UFor your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1.  For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information  for children ........................ 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2.  Emergency assistance Safety Connect.................... 80
1-3.  Theft deterrent system Engine immobilizer system............................... 86
Alarm ................................... 88
2.  Instrument cluster Warning lights and indicators........................... 92
Gauge and meters .............. 98
Multi-information  display ............................. 101
Eco Driving Indicator ......... 108
Fuel consumption  information ...................... 109 3-1.  Key information
Keys................................... 114
3-2.  Opening, closing and  locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3.  Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 164
Head restraints .................. 168
3-4.  Adjusting the steering  wheel and mirrors
Steering wheel ................... 172
Inside rear view mirror ....... 174
Outside rear view  mirrors ............................. 176
3-5.  Opening and closing  the windows
Power windows.................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
1For safety and security
2Instrument cluster
3Operation of each 
component 

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4-1.  Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 223
4-2.  Driving procedures Engine (ignition) switch (vehicles without a 
smart key system) ........... 224
Engine (ignition) switch  (vehicles with a 
smart key system) ........... 227
Automatic transmission ..... 233
Turn signal lever................ 239
Parking brake .................... 240
4-3.  Operating the lights  and wipers
Headlight switch ................ 241
Automatic High Beam ....... 245
Fog light switch ................. 249
Windshield wipers and  washer ............................ 250
Rear window wiper and  washer ............................ 254 4-4.  Refueling
Opening the fuel tank cap ........................... 256
4-5.  Using the driving  support systems
Toyota Safety Sense P ...... 260
PCS  (Pre-Collision System)..... 267
LDA (Lane Departure  Alert with steering 
control) ............................ 281
Dynamic radar  cruise control ................... 291
Stop & Start system ........... 304
Rear view monitor  system ............................. 314
BSM  (Blind Spot Monitor)......... 323
• BSM function ................. 328
• RCTA function ............... 331
All-wheel drive lock  switch .............................. 337
Driving assist systems ....... 338
Downhill assist  control system ................. 344
4-6.  Driving tips Winter driving tips .............. 346
Utility vehicle precautions ...................... 350
4Driving 

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5-10. Bluetooth®
Bluetooth®......................... 431
5-11. Using the voice  command system
Voice command  system............................. 435
6-1.  Using the air  conditioning system 
and defogger
Front manual air  conditioning system ........ 442
Front automatic air  conditioning system ........ 448
Rear manual air  conditioning system ........ 455
Rear automatic air  conditioning system ........ 458
Heated steering wheel/ seat heaters/
seat ventilators ................ 461
6-2.  Using the interior lights Interior lights list ................ 464
• Interior lights ................. 464
• Personal lights .............. 465 6-3.  Using the storage 
features
List of storage features ...... 466
• Glove box ...................... 467
• Console box .................. 467
• Bottle holders ................ 468
• Cup holders ................... 469
• Auxiliary boxes .............. 471
• Open tray ...................... 472
Luggage compartment  features ........................... 473
6-4.  Using the other  interior features
Other interior features........ 478
• Sun visors ..................... 478
• Vanity mirrors ................ 478
• Conversation mirror ....... 479
• Clock ............................. 479
• Outside temperature display ........................... 480
• Power outlets ................ 481
• USB charging ports ....... 483
• Rear sunshades ............ 485
• Armrest.......................... 486
• Coat hooks .................... 487
• Assist grips .................... 487
• Side table ...................... 488
Garage door opener .......... 489
Compass ........................... 496
6Interior features 

TABLE OF CONTENTS6
HIGHLANDER_U7-1.  Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting  the vehicle interior ........... 506
7-2.  Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and  maintenance (I/M) 
programs ......................... 515
7-3.  Do-it-yourself  maintenance
Do-it-yourself service  precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and  replacing fuses ................ 554
Light bulbs ......................... 558 8-1.  Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an 
emergency....................... 575
8-2.  Steps to take in an  emergency
If your vehicle needs  to be towed ...................... 577
If you think something  is wrong ........................... 581
Fuel pump shut off  system ............................. 582
If a warning light turns  on or a warning buzzer 
sounds ............................. 583
If a warning message  is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not  start ................................. 635
If the electronic key  does not operate 
properly ........................... 637
If the vehicle battery  is discharged ................... 640
If your vehicle  overheats......................... 646
If the vehicle becomes  stuck ................................ 649
7Maintenance and care8When trouble arises 

15Pictorial index
HIGHLANDER_UFuel filler door  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 256
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 256
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 655
Tires  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 533
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
 . . . . . . . . . .  P. 662
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 346
Checking/rotation/tire pressure warning system  . . . . . . . .  . . .  P. 533
Coping with flat tires  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 610
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 518
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 518
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 656
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 646
Warning messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 595
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . .  P. 241
Daytime running lights
* /parking lights* . . . . . . . . . . . . . .  P. 241
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 249
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . .  P. 239
Stop/tail lights  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . .  P. 338
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . .  P. 344
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . .  . . . . . . . . . . .  P. 233
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 241
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 239
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Light bulbs of the exterior lights for driving  
(Replacing method: P. 558, Watts: P. 665)
*: If equipped
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HIGHLANDER_U
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 224, 227
Starting the engine/changing the modes . . . . . . . . . . . . .  P. 224, 227
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . .  P. 575
When the engine will not start  . . . . . . . . . . . . . . . . . . . . . . . . .  P. 635
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 606
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 233
Changing the shift position  . . . . . . . . . . . . . . . . . .  . . . . . . . . .  P. 233
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 577
When the shift lever does not move  . . . . . . . . . . . . . . . . . . . .  P. 237
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 98
Reading the meters/adjusting the instrument panel lights . . . . .  P. 98
Warning lights/indicator lights  . . . . . . . . . . . . . . . .  . . . . . . . . . .  P. 92
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . .  P. 583
Multi-information display  . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 101
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   P. 101
When a warning message or indicator is displayed . . . . . . . . .  P. 593
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17Pictorial index
HIGHLANDER_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 240
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 240
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . .  P. 347
Warning buzzer/message  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 593
Turn signal lever  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 239
Headlight switch  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 241
Headlights/tail lights/daytime running lights . . . . . . . . . 
. . . . . .  P. 241
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 249
Wiper and washer switch  . . . . . . . . . . . . . . . . . . . . . . .  P. 250, 254
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 250, 254
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 532
Warning messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 602
Emergency flasher switch  . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 574
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 518
Tilt and telescopic steering lock release lever . . . . . . . . . .  P. 172
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 172
Manual air conditioning system
*1 . . . . . . . . . . . . . . . . . . . .  P. 442
Automatic air conditioning system
*1 . . . . . . . . . . . . . . . . .  P. 448
Usage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 442, 448
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 444, 450
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 357
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  P. 479
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . .  P. 132
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . .  P. 258
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
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