2019 TOYOTA HIGHLANDER remote start

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

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HIGHLANDER_UThe SRS airbag and seat belt pretensioner devices in your Toyot
a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/ perchlo-
rate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.

1513-2. Opening, closing and locking the doors
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Operation of each component
HIGHLANDER_U■
Note for the entry function
●Even when the electronic key is within the effective range (det ection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unl ocked.
• The electronic key is near the ground or in a high place, or t oo close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel or floor, or in the auxiliary
box of the driver's side instrument panel, door pockets or glove box when
the engine is started or engine switch modes are changed.
● Do not leave the electronic key on top of the instrument panel or near the
door pockets when exiting the vehicle. Depending on the radio w ave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the outside, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, th e doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the engine if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashe s on the
door handle, such as in the rain or in a car wash when the elec tronic key is
within the effective range. (The doors will automatically be lo cked after
approximately 60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when t he electronic
key is near the vehicle, there is a possibility that the door m ay not be
unlocked by the entry function. (Use the wireless remote contro l to unlock
the doors.)
● Touching the door lock or unlock sensor while wearing gloves ma y prevent
lock or unlock operation. Remove the gloves and touch the lock or unlock
sensor again.
● When the lock operation is performed using the lock sensor, rec ognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is with in the effec-
tive range, the door may lock and unlock repeatedly. In that ca se, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more awa y from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the s mart key
system. ( P. 149)

1523-2. Opening, closing and locking the doors
HIGHLANDER_U●
If the electronic key is inside the vehicle and a door handle b ecomes wet
during a car wash, a message may be shown on the multi-informat ion dis-
play and a buzzer will sound outside the vehicle. To turn off t he alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately aft er entering
the effective range may prevent the doors from being unlocked. Touch the
door unlock sensor and check that the doors are unlocked before pulling the
door handle again.
● Unlocking the vehicle may take more time if another electronic key is within
the effective range.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic ke y within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. ( P. 682)
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electron ic key, the key
may not be detected correctly and the system may not operate pr operly. (The
alarm may go off accidentally, or the door lock prevention func tion may not
operate.)
■ If the smart key system does not operate properly
●Locking and unlocking the doors: Use the mechanical key. ( P. 637)
● Starting the engine: P. 638
■ Customization
Settings (e. g. smart key system) can be changed.
(Customizable features: P. 682)
■ If the smart key system has been d eactivated in a customized setting
● Locking and unlocking the doors:
Use the wireless remote control or mechanical key. ( P. 122, 637)
● Starting the engine and changing engine switch modes: P. 638
● Stopping the engine: P. 228

1803-5. Opening and closing the windows
HIGHLANDER_U■
When the power window does not close normally (windows with one -
touch closing function only)
If the jam protection function is operating abnormally and a wi ndow cannot be
closed, perform the following operations using the power window switch on
the relevant door.
● Vehicles without a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-tou ch closing
position while the engine switch is turned to the “ON” position .
Vehicles with a smart key system: After stopping the vehicle, the window
can be closed by holding the power window switch in the one-tou ch closing
position while the engine switch is turned to IGNITION ON mode.
● If the window still cannot be closed even by carrying out the operation
explained above, initialize the function by performing the foll owing proce-
dure.
Hold the power window switch in the one-touch closing position. Continue
holding the switch for a further 6 seconds after the window has closed.
Hold the power window switch in the one-touch opening position. Con-
tinue holding the switch for a further 2 seconds after the window has
opened completely.
Hold the power window switch in the one-touch closing position once
again. Continue holding the switch for a further 2 seconds afte r the win-
dow has closed.
If you release the switch while the window is moving, start aga in from the
beginning.
If the window continues to close but then re-open slightly even after perform-
ing the above procedure correctly, have the vehicle inspected b y your Toyota
dealer.
■ Door lock linked window operatio n (windows with one-touch closing
function only)
● The power windows can be opened and closed using the key or mechanical
key.
* ( P. 123, 637)
● The power windows can be opened using the wireless remote control.
*
(P. 122)
*: These settings must be customized at your Toyota dealer.
■ Customization
Settings (e.g. linked door lock operation) can be changed.
(Customizable features: P. 682)
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4906-4. Using the other interior features
HIGHLANDER_U■
Programming HomeLink®
Point the remote control
transmitter for the device 1 to
3 in. (25 to 75 mm) from the
HomeLink
® buttons.
Keep the HomeLink® indicator
light in view while programming.
For U.S.A. owner’s
Press and hold the Home-
Link
® button you want to pro-
gram and the handheld
transmitter button simultane-
ously. When the HomeLink
®
indicator light changes from
slowly flashing orange to rap-
idly flashing green (rolling
code) or continuously lit
green (fixed code), release
both buttons.
Programming an entry gate (for U.S.A. owners)/Programming a
device in the Canadian market
With one hand, press and hold the HomeLink
® button you want
to program. With your other hand, press and release the remote
control transmitter every 2 sec onds and repeat this cycle until the
HomeLink
® indicator light starts to flash rapidly. Then, release
the buttons.
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5307-3. Do-it-yourself maintenance
HIGHLANDER_U■
After recharging/reconnecting the battery (vehicles with a smar t key sys-
tem)
The engine may not start. Follow the procedure below to initial ize the system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the engine.
● Unlocking the doors using the smart key system may not be possi ble imme-
diately after reconnecting the battery. If this happens, use the wireless
remote control or the mechanical key to lock/unlock the doors.
● Start the engine with the engine switch in ACCESSORY mode. The engine
may not start with the engine switch turned off. However, the e ngine will
operate normally from the second attempt.
● The engine switch mode is recorded by the vehicle. If the batte ry is discon-
nected and reconnected, the vehicle will return the engine swit ch mode to
the status it was in before the battery was disconnected. Make sure to turn
off the engine before disconnecting the battery. Take extra car e when con-
necting the battery if the engine switch mode prior to the batt ery being dis-
connected is unknown.
If the system will not start even after multiple attempts, contact your Toyota
dealer.
WARNING
■ Chemicals in the battery
Batteries contain poisonous and corrosive sulfuric acid and may produce
hydrogen gas which is flammable and explosive. To reduce the ri sk of death
or serious injury, take the following precautions while working on or near the
battery:
● Do not cause sparks by touching the battery terminals with tool s.
● Do not smoke or light a match near the battery.
● Avoid contact with eyes, skin and clothes.
● Never inhale or swallow electrolyte.
● Wear protective safety glasses when working near the battery.
● Keep children away from the battery.
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6378-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U
Use the mechanical key (P. 1 1 6 )
in order to perform the following
operations:
Locks all the doors
Models available with one
touch opening/closing on the
front side windows:
Closes the front side windows
and moon roof
*1 (turn and
hold)
*2 (  P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Closes all side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Models available with one touch opening/closing on the front si de
windows:
Opens the front side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
Models available with one touch opening/closing on all side win -
dows:
Opens all side windows and moon roof
*1 (turn and hold)*2
(  P. 180, 183)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate prop-
erly (vehicles with a smar t key system)
If communication between the electronic key and vehicle is
interrupted ( P. 150) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the engine c an be started by following the
procedure below.
Locking and unlocking the door s and key linked functions
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