2019 Ram ProMaster City tow

Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Auto Unlock Doors
This feature unlocks all front doors when one of the front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked.
Sliding Side Door
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock all doors. Push and release the cargo unlock button
on the key fob to unlock the sliding side doors. To open one of the sliding side doors, pull the handle out from the
bottom, then slide the door towards the rear of the vehicle
until it locks into place and cannot go any further. The turn
signal lights will flash to acknowledge the unlock signal.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock the front two doors. Push and release the cargo
unlock button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
Unlocking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Unlocking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
front doors. Push the key blade release button to expose the
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GETTING TO KNOW YOUR VEHICLE 25

key blade, insert the key blade into the rear door exterior
lock cylinder and turn the key counterclockwise to unlock
the rear doors.
Closing/Locking With A Key Fob
Push and release the lock button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash to ac-
knowledge the lock signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Locking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock the front doors.
Push the key blade release button to expose the key blade,
insert the key blade into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear doors.Closing And Locking From Outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, use one of the locking methods above to lock the
sliding side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.
Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
1. Key Emergency Lock Device not engaged (doors re-
leased)
26 GETTING TO KNOW YOUR VEHICLE

3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely. This system prevents the sliding side doors to be
opened from the inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Double Rear Swing Doors
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees.
To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors. Using the key fob on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the cargo
unlock button on the key fob and then pull the exterior
handle to the left. To close the door, turn the key in the lock
or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
28 GETTING TO KNOW YOUR VEHICLE

WARNING!
ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow the
re-installation instructions above prior to operating the
vehicle or occupying a seat.
WARNING!
A loose head restraint thrown forward in a collision or
hard stop could cause serious injury or death to occu-
pants of the vehicle. Always securely stow removed
head restraints in a location outside the occupant
compartment.
Front Removal
To remove the head restraint, raise it as far as it can go then
push the release button and the adjustment button at the
base of each post while pulling the head restraint up. To
reinstall the head restraint, put the head restraint posts into
the holes and push downward. Then adjust the head
restraint to the appropriate height.
WARNING!
•A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow re-
moved head restraints in a location outside the
occupant compartment.
(Continued)
Center Head Restraint
1 — Release Button
2 — Adjustment Button
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GETTING TO KNOW YOUR VEHICLE 35

WARNING!
•A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow re-
moved head restraints in a location outside the
occupant compartment.
• ALL the head restraints MUST be reinstalled in the
vehicle to properly protect the occupants. Follow the
re-installation instructions above prior to operating
the vehicle or occupying a seat.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering column upward
or downward. It also allows you to lengthen or shorten the
steering column. The tilt/telescoping control handle is
located on the steering column, below the turn signal lever. To unlock the steering column, push the control lever
downward. To tilt the steering column, move the steering
wheel upward or downward as desired. To lengthen or
shorten the steering column, pull the steering wheel out-
ward or push it inward as desired. To lock the steering
column in position, pull the control lever up until fully
engaged.
Tilt/Telescoping Control Handle
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GETTING TO KNOW YOUR VEHICLE 37

WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or driv-
ing with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow
this warning may result in serious injury or death.
MIRRORS
Inside Day/Night Mirror — If Equipped
A single ball joint mirror is provided in the vehicle. It is a
twist on mirror that has a fixed position at the windshield.
The mirror head can be adjusted up, down, left, and right
for various drivers. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare from vehicles behind you can be reduced
by moving the small control under the mirror to the night
position (toward the rear of the vehicle). The mirror should
be adjusted while the small control under the mirror is set
in the day position (toward the windshield).
Outside Mirrors
To receive maximum benefit, adjust the outside mirror(s) to
center on the adjacent lane of traffic with a slight overlap of
the view obtained on the inside mirror.
WARNING!
Vehicles and other objects seen in an outside convex
mirror will look smaller and farther away than they
really are. Relying too much on side convex mirrors
(Continued)
Adjusting Rearview Mirror
38 GETTING TO KNOW YOUR VEHICLE

WARNING!(Continued)
could cause you to collide with another vehicle or other
object. Use your inside mirror when judging the size or
distance of a vehicle seen in a side convex mirror.
Manual Outside Mirror Adjustment — If Equipped
From the inside of the vehicle, use the control lever to
adjust the mirror.
Manual Folding Door Mirrors
The door mirrors are hinged to allow the mirror to be
folded rearward to help avoid damage.
CAUTION!
It is recommended to fold the mirrors into the full
rearward position to resist damage when entering a car
wash or a narrow location.
Power Outside Mirrors — If Equipped
The power mirror controls are located on the mirror flag
trim above the driver ’s door trim panel. To adjust a mirror,
turn the control knob toward the left or right mirror
positions indicated. Tilt the control knob in the direction
you want the mirror to move. When you are finishedManual Mirror Control Lever
Folding Mirrors
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GETTING TO KNOW YOUR VEHICLE 39

adjusting the mirror, turn the control to the center (neutral)
position to prevent accidental mirror movements.
Vanity Mirror
The driver and passenger sun visors are located on the
headliner, near the front windshield. The sun visor can berotated downward or up against the door glass. Your
vehicle may be equipped with courtesy mirror located on
the passenger sun visor.
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for additional
flexibility in positioning the sun visor to block out the sun.
1. Fold down the sun visor.
2. Unclip the visor from the center clip.
3. Pull the sun visor toward the inside rearview mirror to
extend it.
Power Mirror Controls
1 — Driver Mirror Select Position
2 — Neutral Position
3 — Passenger Mirror Select Position
4 — Four-Way Mirror Control SwitchSun Visor (Passenger Side Shown)
40 GETTING TO KNOW YOUR VEHICLE