2019 Ram 3500 Chassis Cab service

256 STARTING AND OPERATING
Vehicles With Mechanical Key:
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the OFF (key removal) position. The
key can only be removed from the ignition when the ignition
is in the OFF position, and the transmission is locked in
PARK whenever the ignition is in the OFF position. If the
vehicle's battery becomes discharged, the key will be
trapped in the ignition even when the gear selector is in
PARK. Recharge the battery to allow key removal.
NOTE:
If a malfunction occurs, the system will trap the key fob in
the ignition to warn you that this safety feature is inoperable.
The engine can be started and stopped but the key fob cannot
be removed until you obtain service.
Brake/Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. For vehicles
with 8-speed transmission, to shift the transmission out of
PARK, the engine must be running and the brake pedal must
be pressed. The brake pedal must also be pressed to shift
from NEUTRAL into DRIVE or REVERSE when the vehicleis stopped or moving at low speeds. For vehicles with
6-speed transmission, to shift the transmission out of PARK,
the ignition must be in the ON/RUN mode (engine running
or not) and the brake pedal must be pressed.
Six–Speed Automatic Transmission — If Equipped
Chassis Cab models may use the AS66RC transmission
(which is equipped with a Power Take-Off (PTO) access
cover on the side of the transmission case).
The transmission gear position display (located in the instru-
ment cluster) indicates the transmission gear range. The gear
selector is mounted on the right side of the steering column.
You must press the brake pedal to move the gear selector out
of PARK (refer to “Brake/Transmission Shift Interlock
System” in this section). To drive, move the gear selector
from PARK or NEUTRAL to the DRIVE position. Pull the
gear selector toward you when shifting into REVERSE or
PARK, or when shifting out of PARK.
The electronically-controlled transmission provides a precise
shift schedule. The transmission electronics are self-cali
-
brating; therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition, and preci -
sion shifts will develop within a few hundred miles (kilome -
ters).

STARTING AND OPERATING 261
NOTE:
Use caution when operating a heavily loaded vehicle at low
speeds (such as towing a trailer up a steep grade, or in
stop-and-go traffic) during hot weather. In these conditions,
torque converter slip can impose a significant additional heat
load on the cooling system. Downshifting the transmission
to the lowest possible gear (when climbing a grade), or
shifting to NEUTRAL (when stopped in heavy traffic) can
help to reduce this excess heat generation.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm up
time of the engine and transmission to achieve maximum
efficiency. Engagement of the torque converter clutch is
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
On trucks with AS66RC transmission, fifth and sixth gears
may be inhibited briefly on cold starts below 41°F (5°C), and
during very cold temperatures (-4°F [-20°C] or below), oper -
ation may briefly be limited to third gear only. During this
condition, the ability of the vehicle to accelerate under
heavily loaded conditions may be reduced. In all cases,
normal operation will resume once the transmission
temperature has risen to a suitable level. Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains in
third gear regardless of which forward gear is selected. If an
AS66RC equipped truck enters Limp Home Mode at
highway speeds, it will initially engage fifth gear, until the
vehicle slows to a speed where third gear can be engaged.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans
-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
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262 STARTING AND OPERATING
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit your authorized dealer at your earliest possible
convenience. Your authorized dealer has diagnostic equip -
ment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer service
is required.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the transmis -
sion is in DRIVE. For example, if you set the transmission
gear limit to 4 (fourth gear), the transmission will not shift
above fourth gear, but will shift through the lower gears
normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE posi -
tion, the transmission will operate automatically, shifting
between all available gears. Tapping the ERS (-) switch will activate ERS mode, display the current gear in the instru-
ment cluster, and set that gear as the top available gear. Once
in ERS mode, tapping (-) or (+) will change the top available
gear.
Electronic Range Select
To exit ERS mode, simply push and hold the ERS (+) switch
until the gear limit display disappears from the instrument
cluster.
1 — GEAR + Switch 2 — GEAR – Switch

270 STARTING AND OPERATING
3. Push and hold the ignition switch until the engine turnsOFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic equip -
ment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer service
is required.
Electronic Range Select (ERS) Operation — Eight-Speed
Transmission
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear when the transmis -
sion is in DRIVE. For example, if you set the transmission
gear limit to 4 (fourth gear), the transmission will not shift above fourth gear (except to prevent engine overspeed), but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically, shifting
between all available gears. Tapping the GEAR- switch (on
the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as the
top available gear. Once in ERS mode, tapping the GEAR- or
GEAR+ switch will change the top available gear.
1 — GEAR + Switch
2 — GEAR – Switch

STARTING AND OPERATING 275
3. When the shift is complete, the indicator light for theselected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:
Before retrying a selection, make certain that all the neces -
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required. NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD or 4WD
HIGH positions at a given road speed. Take care not to over
-
speed the engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive -
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit.WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
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284 STARTING AND OPERATING
NOTE:
• Increased noise levels at the end of the steering wheeltravel are considered normal and do not indicate that there
is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering pump may make noise for a short amount of time. This is
due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in any
way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked if
a leak is suspected, abnormal noises are apparent, and/or
the system is not functioning as anticipated. Check fluid level when the engine is cold and off. Coordinate inspection
efforts through an authorized dealer.
If necessary, add fluid to restore to the proper indicated
level. With a clean cloth, wipe any spilled fluid from all
surfaces. Refer to “Fluids And Lubricants” in “Technical
Specifications” for further information.
CAUTION!
Prolonged operation of the steering system at the end of
the steering wheel travel will increase the steering fluid
temperature and it should be avoided when possible.
Damage to the power steering pump may occur.
WARNING!
Fluid level should be checked on a level surface and with
the engine off to prevent injury from moving parts and
to ensure accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended power steering
fluid.
CAUTION!
Do not use chemical flushes in your power steering
system as the chemicals can damage your power steering
components. Such damage is not covered by the New
Vehicle Limited Warranty.

302 STARTING AND OPERATING
When the condition that created limited functionality is no
longer present, the system will return to full functionality.
NOTE:
If the “ACC/FCW Limited Functionality Clean Front Wind-
shield” message occurs frequently (e.g. more than once on
every trip) without any snow, rain, mud, or other obstruc -
tion, have the windshield and forward facing camera
inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the instrument cluster displays
“ACC/FCW Unavailable Service Required” or “Cruise/
FCW Unavailable Service Required”, there may be an
internal system fault or a temporary malfunction that limits
ACC functionality. Although the vehicle is still drivable
under normal conditions, ACC will be temporarily unavail -
able. If this occurs, try activating ACC again later, following
an ignition cycle. If the problem persists, see your authorized
dealer.Precautions While Driving With ACC
In certain driving situations, ACC may have detection issues.
In these cases, ACC may brake late or unexpectedly. The
driver needs to stay alert and may need to intervene.
NOTE:
• Aftermarket add-ons such as snow plows, lift kits, and brush/grille bars can hinder module performance. Ensure
the radar/camera has no obstructions in the field of view.
• Height modifications can limit module performance and functionality.
• Do not put stickers or easy passes over the camera/radar field of view.
• Any modifications to the vehicle that may obstruct the field of view of the radar/camera are not recommended.
Cleaning Instructions
Dust and dirt can accumulate on the cover and block the
camera lens. Clean the camera lens with a soft microfiber
cloth, being careful not to damage or scratch the module.

STARTING AND OPERATING 315
Enabling And Disabling ParkSense
ParkSense can be enabled and disabled with the ParkSense
switch.When the gear selector is moved to REVERSE and
the system is disabled, the instrument cluster
display will show the vehicle graphic with “Off”
over the arcs for as long as the vehicle is in REVERSE.
NOTE:
The ParkSense system will automatically disable when the
system detects that a trailer with trailer brakes has been
connected to the Integrated Trailer Brake Module. The
instrument cluster display will show an “Off” message over
the arcs if the ParkSense system is off, or a “Trailer” message
if the system is on, for as long as the vehicle is in REVERSE.
The ParkSense switch LED will be on when ParkSense is
disabled or defective. The ParkSense switch LED will be off
when the system is enabled.
If the ParkSense switch is pushed, and the system is disabled
or requires service, the ParkSense switch LED will blink
momentarily, and then the LED will be on.
Service The ParkSense Rear Park Assist System
During vehicle start up, when the Rear ParkSense System
has detected a faulted condition, the instrument cluster
display will show the "Rear ParkSense Unavailable Service
Required" or the "Rear ParkSense Unavailable Wipe Sensors"
message.
When the gear selector is moved into REVERSE, a vehicle
graphic will show in the instrument cluster display, along
with the display overlay “Rear ParkSense Unavailable Wipe
Sensors.” If the system needs service, the display overlay will
read “Rear ParkSense Unavailable Service Required” Under
this condition, ParkSense will not operate.
If "Rear ParkSense Unavailable Wipe Sensors" appears in the
instrument cluster display make sure the outer surface and
the underside of the rear fascia/bumper is clean and clear of
snow, ice, mud, dirt or other obstruction, and then cycle the
ignition. If the message continues to appear, see an autho -
rized dealer.
If "Rear ParkSense Unavailable Service Required" appears in
the instrument cluster display, see an authorized dealer.
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