104LightingReading lights
Operated by pressing the buttons at
the front.
Sunvisor lights
Illuminates when the cover is opened.
Lighting features
Entry lighting Low beam and the interior lights turn
on briefly by pressing ( on the
electronic key. The lights turn off
immediately when POWERm is
pressed or automatically after a brief period.
Exit lighting The low beam and the reversing light
come on by doing the following:
1. Switch off the vehicle.
2. Open the driver's door.
3. Pull the stalk briefly and release.
Some interior lights come on when
the vehicle is switched off. The
exterior and the interior lights remain
on after the door is closed for a brief
period and then turn off.
Activation, deactivation and duration
of this function can be changed in the
Info Display.
Vehicle personalisation 3 90.Battery discharge protection
Vehicle battery state of charge
function
The vehicle battery saver feature is
designed to protect the 12 V vehicle
battery. If any interior light is left on
and the vehicle is switched off, the vehicle battery discharge protection
system automatically turns the lights
off after approx. 10 minutes.
If the exterior lights are left on, they
turn off when the vehicle is switched
off. If the sidelights are switched on
when the vehicle is switched off, the
sidelights remain on until they are
manually switched off.
148Driving and operatingAvoid shifting to N to coast. The
vehicle recovers energy while
coasting and braking in D or L.
Efficiency gauge in the instrument cluster
Driving efficiency gauge 3 74.
Drive mode and gear mode selection Use normal drive mode when
possible.
Sport mode provides more
responsive acceleration than normal
mode but can reduce energy
efficiency.
Use L in heavy stop‐and‐go traffic or
when travelling downhill. L requires
less brake pedal application and
provides a controlled, efficient way to slow the vehicle down.
Control of the vehicleCaution
Drive carefully whenever the road
has a steep incline or when driving over a ramp or bump, etc.
Pedals
To ensure the pedal travel is
uninhibited, there must be no mats in
the area of the pedals.
Use only floor mats, which fit properly and are fixed by the retainers on the
driver side.
Emergencies9 Warning
Damage to the high voltage
battery or high voltage system can create a risk of electric shock,
overheating, or fire. If the vehicle
is damaged from a moderate to
severe crash, flood, fire, or other
event, the vehicle should be
inspected as soon as possible by
a workshop. Until the vehicle has
been inspected, store it outside at
least 7.5 m from any structure or
anything that can burn.
Starting and operating
New vehicle running-in
Avoid making hard stops for the first 300 km.
Hard stops with new brake linings can
lead to premature wear. Follow this
breaking-in guideline every time you
get new brake linings. Following
break-in, vehicle speed and load can be gradually increased.
Power button
Electronic key must be inside the
vehicle.
Driving and operating149If the vehicle will not start, place the
electronic key in the transmitter
pocket inside the centre console.
Starting and stopping the vehicle 3 150.Switching on the vehicle
With the vehicle off and the brake
pedal applied, pressing POWERm
once will switch on the vehicle. When
4 illuminates in the instrument
cluster, the vehicle is ready to be
driven. This could take up to
15 seconds at extremely cold
temperatures.Switching off the vehicle
With the vehicle in P, press
POWER m briefly in service mode or
when engine is running and vehicle is stationary. Some functions remain
active until driver's door is opened.
If the vehicle is not in P when
switching off the vehicle, P will be
automatically engaged before the
vehicle is switched off.A chime will sound if the driver's door is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.Emergency shut off during driving
If the vehicle needs to be switched off during driving in case of emergency,
press POWER m for more than
2 seconds or press twice briefly within
5 seconds.
Starting and stopping the vehicle
3 150.
Service mode
This power mode is available for
service and diagnostics and to verify
the proper operation of the service
vehicle soon control indicator as may
be required for emission inspection
purposes.
With the vehicle switched off and the
brake pedal not applied, pressing and holding POWER m for more than
5 seconds will place the vehicle in service mode. The instruments and
audio systems will operate as they do when the vehicle is switched on, but
the vehicle will not be able to be
driven. The propulsion system will not start in service mode. Press
POWER m again to switch off the
vehicle.Caution
Service mode will discharge the
12 V vehicle battery. Do not use
service mode for an extended
period, or the vehicle may not
start.
Operation in case of failure
If the vehicle does not start due to a
low electronic key battery, a message
will be displayed in the Driver
Information Centre.
To still drive the vehicle, proceed as
follows:
1. Open the centre console and remove the small tray from the
centre console. Place the
electronic key in the pocket with
the buttons facing the bottom of
the vehicle.
150Driving and operatingOther objects, e.g. other keys,
transponder, tags, coins etc. must
be removed.
2. With selector lever in P or N
depress the brake pedal and
press POWER m.
To switch off the vehicle, press
POWER m again. Remove the
electronic key from the centre
console.
This option is intended for
emergencies only. Replace the
electronic key battery as soon as
possible 3 19.
For unlocking or locking the doors,
see fault in radio remote control unit
or electronic key system 3 20.
Retained power off The following electronic systems can
work until the driver's door is opened
or for 10 minutes after the vehicle is
switched off:
● power windows
● Infotainment system
● power outlets
Starting and stopping the vehicleMove the selector lever into P or N.
The propulsion system does not start
in any other position.
Note
Do not try to shift into P when the
vehicle is moving, as the electric
drive unit could be damaged. Shift
into P only when the vehicle is
stationary.
The electronic key must be inside the
vehicle. Depress the brake pedal,
then press POWERm.
If the electronic key is not in the
vehicle or something is interfering
with the transmitter, a message is
displayed in the Driver Information
Centre.
A vehicle ready light is displayed in
the lower right corner of the
instrument cluster when the vehicle is ready to be driven.
Driving and operating151The instrument cluster also displays
an active battery gauge when the
vehicle is ready to be driven.
A chime will sound if the driver's door
is opened while the vehicle is
switched on. Always press
POWER m to switch off the vehicle
before exiting the vehicle.
If the vehicle will not start due to a low electronic key battery, the vehicle can
still be driven.
Operation in case of failure 3 148.
RestartingCaution
If the vehicle must be restarted
while it is still moving, move the
selector lever into N and press
POWER m twice without
depressing the brake pedal. The
propulsion system will not restart
in any other way.
Emergency shut off during driving
1. Brake using a firm and steady pressure. Do not pump the brakes
repeatedly. This may reduce
power assist, requiring increased brake pedal force.
2. Shift the selector lever into N. This
can be done while the vehicle is
moving. After shifting into N, firmly
apply the brakes and steer the
vehicle to a safe location.
3. Come to a complete stop, shift into P, and switch off the vehicle
by pressing POWERm.
4. Apply the parking brake. If the vehicle cannot be pulled
over and must be shut off while
driving, press and hold
POWER m for more than
2 seconds, or press twice briefly
within 5 seconds.9 Danger
Switching off the vehicle while
moving may disable the airbags.
While driving, only shut the
propulsion system off in an
emergency.
Starting the vehicle at low
temperatures
It is recommended to plug in the vehicle when exterior temperatures
are below 0 °C to maximise high
voltage battery life.
Should the exterior temperature be
lower than -32 °C, the vehicle must be
plugged in when the vehicle is
switched on.
Parking Note
Do not allow the vehicle to remain in
extreme temperatures for long
periods without being driven or
being plugged in.
196Driving and operatingThere is also an available mobile appwith several charging functions.
Smartphone remote function 3 27.Automatic power supply cut-off
When the vehicle no longer needs to
use power from the charging station,
the charging process will be stopped.
Use the electronic key to unlock the
DC vehicle plug.
Energy can still be consumed from
the charging station when the
vehicle’s displays and indicators
show that the high voltage battery is
fully charged. This is to ensure the
high voltage battery is in optimal
temperature operating range to
maximise vehicle range.
Programmable charging 3 196.
End charging
1. Wait until the charging process has been fully stopped, the
vehicle plug is unlocked and the
charging status indicator is solid
green or off.
2. Unplug the DC vehicle plug from the DC charge port on the vehicle
and close the dust cover.
3. Close the charge port door by pressing firmly in the centre to
latch properly.
4. Manually disengage the electric parking brake before driving the
vehicle.
5. To start another DC charge, remove the DC vehicle plug and
reconnect.
Programmable charging
Programmable charge modes To view the current charge mode
status on the Info Display, touch Energy and then Charging.
The charge start and charge
complete time estimations are also
displayed on the screen. These
estimations are most accurate when
the vehicle is plugged in and in
moderate temperature conditions.
Also, to get an accurate time
estimate, the vehicle uses an internal clock for programmable charging, notthe clock in the instrument panel.Charge mode selection
Touch Energy and then Charging and
select the desired charging mode.Immediate
The vehicle starts charging as soon
as it is connected to an electrical outlet.
Select the Charge limit , see below.
Departure
The vehicle estimates the charging start time considering the
programmed departure time for the
current day of the week. Charging
begins at the start time and is
204Driving and operating● Short flashing green – One hornchirp: Vehicle is plugged in. High
voltage battery is not fully
charged. High voltage battery is
charging. Flash rate increases
from one to four flashes as the high voltage battery charges.
one flash: 0–25% charge
two flashes: 25–50% charge
three flashes: 50–75% charge
four flashes: 75–100% charge
● Short flashing green – Two audible beeps: Vehicle is
charging but will delay by
programmable charging at least once before the charge is
complete. Flash rate increases
from one to four flashes as the
high voltage battery charges.
● Short flashing green – Four audible beeps: Insufficient time to
fully charge by departure time
due to the selected rate
preference. To increase the high
voltage battery state of charge at
the departure time perform a
delayed charging override.
Programmable charging 3 196.● Long flashing green – Two horn
chirps: Charging is delayed by
programmable charging.
Charging will begin later.
● Solid green – No horn chirps: Charging is complete.
● Solid yellow – No horn chirp: Vehicle is plugged in. It is normalfor the charging status indicator
to turn yellow for a few seconds
after plugging in a compatible
charge cord. The solid yellow
may remain illuminated
depending on the vehicle and if
there is a total utility interruption.
This may also indicate that the
charging system has detected a
fault and will not charge the high
voltage battery.
● No light signal (upon plug‐in) – No horn chirps: Charge cord
connection should be checked.
● No light signal (after indication of
green or yellow charging status
indicator) – No horn chirps:
Charge cord connection should
be checked. If connection is
correct, this may be due to a power failure and charging willbegin later. This may also occur
if the vehicle has detected a high voltage charging system fault.
● No light signal – Three horn chirps: Charge port door is open.
● No light signal – Horn chirps repeatedly: The power supplywas interrupted before the
charging process could be
completed. Repeated chirps will
stop if power is restored within
90 seconds.
To stop the alert, unplug the
charge cord or press ( on the
electronic key.
The charge power loss alert can
be disabled in the Info Display.
Vehicle personalisation 3 90.
The system may be thermally
conditioning the high voltage battery
during any of the states mentioned
above, requiring electric energy to be
transferred to the vehicle.
If the vehicle is plugged in and vehicle power is on, the charging status
indicator will flash or illuminate solid
green, depending on the charge level.
Customer information259Operating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. speed, movement delay, lateral
acceleration, wheel rotation rate,
"seat belts fastened" display)
● ambient conditions (e.g. temperature, rain sensor,
distance sensor)
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow
information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on technical equipment
level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service network ( e.g. garages,
manufacturers) or third parties (e.g.breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.
Fault memories in the vehicle can be
reset by a service company when
carrying out servicing or repairs or at
your request.