2019 MITSUBISHI ECLIPSE CROSS Eco

Reporting Safety Defects
Customer assistance/Reporting Safety Defects 10-3
10
If NHTSA receives similar com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.However, NHTSA cannot become involved in individual problems between you, your dealer, orMitsubishi Motors Corporation. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1- 888-327-4236 (TTY: 1-800-424- 9153); go tohttp://www.safercar.gov; or write to: You can also obtain other informa- tion about motor vehicle safety from http://www.safercar.gov.
To contact Mitsubishi Motors North America, Inc. call 1-888-648-7820 or write to: If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Transport Canada, in additionto notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:
To contact Mitsubishi Motor Sales of Canada, Inc. call 1-888-576-4878 or write to: To contact Mitsubishi Motor Sales of Caribbean, Inc. call 1-787-251-8715 or write to: To contact Triple J Enterprises Inc.
NHTSA Headquarters 1200 New Jersey Avenue, SE West BuildingWashington, DC 20590
For vehicles sold in U.S.A. Mitsubishi Motors North Amer-ica, Inc.Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064For vehicles sold in Canada Transport Canada330 Sparks Street To w e r C Ottawa, Ontario K1A 0N5
Mitsubishi Motor Sales of Can- ada, Inc. Customer Relations DepartmentP.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9For vehicles sold in Puerto Rico Mitsubishi Motor Sales of Carib-bean, Inc.Customer Service Department P.O. Box 192216 SAN JUAN PR 00919-2216For vehicles sold in Guam
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Important facts to know in case of an accident 10-4 Customer assistance/Reporting Safety Defects
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call (671)649-3673 or write to: To contact Triple J Motors call (670)234-7133 or write to: To contact Pacific Marketing Inc. call 684(699)9140 or write to:
N01047301284
We hope you will never be involved in an accident, but there is always that potentialdanger. So, please be sure to buckle up and drive safely.  Remain calm.  Check for injuries. Report all injuries to the police, and, if necessary, call for an ambulance.  Record all the details of the accident. This will provide you with accurate records of the accident for discussions with your insurance company and other personswho may be acting on your behalf.  Understand your repair estimate before approving repairs.  Choosing the repair
shop and the brands
of parts that they use on your vehicle isyour decision.
 Ask for genuine Mitsubishi Motors parts. Many times, to save money, your insur- ance company will recommend imitation parts that do not meet the original specifi-cations of fit, finish, corrosion resistance or workmanship.
The strength and integrity built into your vehicle is the result of a specific design referred to as “Energy Management”. Indi-vidual body parts are designed to act as one unit in the event of an accident. Shock waves are absorbed by protective panels or are chan-neled around the passenger compartment. This important feature is possible because high tensile steel is used in the panels andstructural parts, something that cannot be guaranteed by the manufacturers of imitation parts. All genuine body panels and supportbrackets are designed and constructed as important protection features in the event of an accident. By replacing body parts withimitations, your vehicle may no longer meet original equipment specifications.
Triple J Enterprises, Inc. P.O. Box 6066 TAMUNING GUAM 96931For vehicles sold in Saipan Triple J Motors P.O. Box 500487 SAIPAN, MP96950-0487For vehicles sold in American Samoa Pacific Marketing, Inc. P.O. Box 698 PAGO PAGO, AMERICAN SAMOA AS, 96799
Important facts to know in case of an accident In the event of an accident Key information to discuss with your insurance company
Mitsubishi Motors built-in pro- tection
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Vehicle labeling 11-2 Specifications
11
N01147401938
Keep a record of the chassis number and vehicle identification number. Such informa-tion will assist police if your vehicle is stolen. 1 - Vehicle emission control information label The vehicle emission control informationlabel is affixed on the underside of the engine hood. 2 - Vehicle identification number plate The vehicle identification number is stampedon the plate riveted to the left front corner of the dashboard. It is visible from outside of the vehicle through the windshield.
3 - Air conditioning label The air conditioning label is affixed on the inside panel of the engine hood. 4 - Vehicle information code plate The vehicle information code plate is locatedon the front passenger door sill.
The chassis number is stamped on the bulk- head as shown in the illustration.
Vehicle labeling
Chassis number
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Alphabetical index 12-2
12
Convenient hook
...............
...............
5-221
Coolant (engine)
..........................
9-7
, 11-7
Cruise control
....................
.................
5-82
D
Daytime running lights
Bulb location and capacity
...............
9-28
Replacement
.................
.................
9-30
Defogger (rear window)
....................
5-202
Defrosting or defogging (windshield, door windows)
.................
7-9
, 7-13
, 7-18
, 7-22
Dimensions
...................
.....................
11-4
Dimmer (high/low beam change)
.......
5-189
Disc brake pads
.................
.................
9-21
Dome light (front)/Reading lights
.......
5-213
Bulb location and capacity
...............
9-29
Dome light (rear)
...............
...............
5-214
Bulb location and capacity
...............
9-29
Doors
Lock
......................
........................
5-31
Power door locks
............................
5-33
Drink holders
....................
...............
5-217
Driving during cold weather
..................
6-5
Driving precaution
................
................
6-2
Driving, alcohol and drugs
.....................
6-2
Dual-zone automatic climate control air conditioning
....................
.................
7-15
E
ECO mode switch
.............................
5-196
Electric parking brake
..........................
5-46
Electric power steering system (EPS)
....
5-79
Electric rear window defogger switch
..5-202
Electronic immobilizer (Anti-theft starting system)
.....................
................
5-4
, 5-26
Emission-control system maintenance
...
9-20
Engine
Compartment
..................
.................
9-5
Coolant
...................
................
9-7
, 11-7
Hood
.......................
........................
9-3
Malfunction indicator light
.............
5-180
Oil and oil filter
.......................
9-5
, 11-7
Overheating
....................
.................
8-4
Serial number
.................
................
11-2
Specification
...................
................
11-6
Engine hood
....................
....................
9-3
Engine switch
.....................
................
5-17
Exhaust system
...................
................
9-22
F
Floor console box
..............................
5-217
Floor mat
.........................
....................
6-3
Fluid
Brake fluid
..............................
9-9
, 11-7
Continuously variable transmission (CVT)
fluid
....................
.................
9-8
, 11-7
Engine coolant
........................
9-7
, 11-7
Engine oil
...............................
9-5
, 11-7
Rear axle oil
............................
9-9
, 11-7
Transfer oil
.............................
9-9
, 11-7
Washer fluid
...........................
9-9
, 11-7
Fluid capacities and lubricants
.............
11-7
Forward Collision Mitigation system (FCM)
.
5-99 Free-hand advanced security transmitter (F.A.S.T.-key)
.................
.................
5-12
Front fog lights
Bulb location and capacity
...............
9-28
Indicators
..................
...................
5-178
Replacement
.................
.................
9-32
Switch
......................
...................
5-196
Front seat adjustment
............................
4-3
Front side-marker lights
Bulb location and capacity
...............
9-28
Replacement
.................
.................
9-30
Front turn signal light
Bulb location and capacity
...............
9-28
Replacement
.................
.................
9-31
Fuel
Filling the fuel tank
...........................
3-3
Fuel economy
...................
................
6-2
Fuel hoses
.....................
.................
9-21
Fuel selection
...................
................
3-2
Tank capacity
................
.................
11-7
Fuel Pump Shut-off System
.................
8-13
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NOTE Name of Owner Date of Purchase
Address of Owner Model of Vehicle
Name and Address of Dealer Vehicle Identification NumberMaintenance record
Service Performed DateKilometers
MilesInspection and Maintenance Item
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