2019 MERCEDES-BENZ SPRINTER display

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service message byusing the
back button on the left-hand side of thesteering
wheel.
Yo u can obtain fur ther information concerning
th e servicing of your vehicle from a qualified spe‐
cialist workshop, e.g. an authorized Mercedes-
Benz Center. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button on
th e left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board com‐
puter(/ page164) Ca
rrying out maintenance workregular ly *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Service
workwhich is not car ried out at the
ri ght time or incomple tely can lead to
inc reased wear and damage totheve hicle. #
Always obser vethe prescribed service
inter vals. #
Always ha vethe prescribed service
wo rkcar ried out at a qualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed more of tenth an presc ribed if the
ve hicle is operated under arduous conditions or
increased loads.
Examples of arduous operating conditions:
R regular city driving with frequent intermediate
st ops R
mainly short-dis tance driving
R frequent ope ration in mountainous terrain or
on poor road sur faces
R when the engine is of ten le ftidling for long
periods
R operation in particula rly dusty conditions
and/or if air-reci rculation mode is frequently
used
In these or similar operating conditions, ha vethe
interior air filter, engine air cleaner, engine oil and
oil filter etc. changed more frequently. If theve hi‐
cle is subjected tohigher loads, the tires must be
ch ecked more frequentl y.Fu rther information can
be obtained at a qualified specialist workshop. Battery disconnection periods
The ASS
YST PLUS se rvice inter val display can
only calculate the service due da tewhen the
battery is connected. #
Notedown the service due date displa yed on
th e Instrument Display before disconnecting
th e battery (/ page 202). Engine compartment
Opening and closing
the hood &
WARNING Risk of accident if the engine
hood is unlatched while driving
An unloc ked engine hood may open up when
th eve hicle is in motion and block your vie w. #
Never unlatch the engine hood while
driving. #
Before every trip, ensure that the engine
hood is latched. &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. 202
Maintenance and care

#
Slowly inse rtdipstick 1into the dipstick
guide tube as far as it will go and pull it out
af te rth re e seconds.
R Oil le vel OK: the oil le vel is between the
MIN and the MAX mar k.
R Oil le velto o low: the oil le vel is at the MIN
mark or belo w. #
Ifth e oil le vel is too lo w,add appr ox.
1. 1 US qt (1 liter) engine oil. #
Ifth e oil le vel is too high, drain off excess
engine oil.
Vi sit a qualified specialist workshop.
Checking the engine oil le vel with an on-
board computer
Re quirements:
R The vehicle is le vel during the measuring
process.
R The hood is not open.
R Depending on the driving profile, the oil le vel
can be displa yed only af ter a driving time of
up to30 minutes and only when the ignition
is switched on.
On-board computer: 4 Service 5
Engine Oil Level
Yo u will see one of thefo llowing messa ges in
th e multifunction displa y:#
Measuring Engine Oil Level...: measurement
ofthe oil le vel not yet possible. Repeat the
qu ery af ter driving a maximum of 30 minutes. #
Engine Oil Level OK andthe bar todisplay the
oil le vel in the multifunction display is green
and lies between "MIN" and "MAX": the oil
le ve l is OK. #
Engine Oil Level Drive until the engine is
warm. :wa rm upthe engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicle Is on Level Ground: park theve hicle
on an even su rface. #
Engine Oil Level Add 1,0 liq.gal. andthe bar
to display the oil le vel in the multifunction dis‐
play is orange and lies below "MIN": add
1. 1 US qt (1 l ) of engine oil. #
Reduce Engine Oil Level andthe bar display‐
ing the oil le vel in the multifunction display is
orange and lies abo ve"MAX": drain off excess
engine oil.
Vi sit a qualified specialist workshop. #
For Engine Oil Level Switch Ignition On :
switch on the ignition in order tocheck the
engine oil le vel. #
Engine Oil Level System Inoperative: sensor is
defective or not connec ted. Visit a qualified
specialist workshop. #
Engine Oil Level System Currently Unavaila-
ble: close the hood.
% Ve
hicles with cold oil le vel displa ys:th e oil
le ve l is automatically displa yed on the multi‐
function display af terth eve hicle has been
non-operational for an extended pe riod. If it
is not possible tomeasu rethe engine oil
le ve l, a releva nt messa gewill appear.
Ad ding engine oil &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap Maintenance and care
205

&
WARNING Risk offire and injury from
engine oil
If engine oil comes into con tact wi thhot com‐
ponent parts in the engine compartment, it
may ignite. #
Make sure that no engine oil is spilled
next tothefiller opening. #
Allow the engine tocool off and thor‐
oughly clean the engine oil from compo‐
nent parts before starting theve hicle. *
NO
TEEngine damage due toincor rect oil
fi lter, incor rect oil or additi ve #
Do not use engine oil or an oil filter with
specifications deviating from those
re qu ired forth e prescribed service
inter vals.
Mercedes-Benz recommends using original or
te sted replacement and service parts. #
Do not change the engine oil or oil filter
in order toset change inter vals longer
th an those prescribed. #
Do not use any additive. #
Follow the instructions on the service
inter val display forch anging the engine
oil. *
NO
TEDama gecaused byadding too
much engine oil To
o much engine oil can damage the engine
or the catalytic con verter. #
Have excess engine oil remo ved at a
qu alified specialist workshop. Engine OM651
Engine OM642
#
Turn cap 1counter-clockwise and remo veit. #
Add engine oil. #
Replace cap 1and turn it clockwise until it
engages. #
Check the oil le vel again . Check using the on-
board computer (/ page 205),check with
th e oil dipstick (/ page 204). Checking
the coolant le vel &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. 206
Maintenance and care

Note
s on cleaning and car ePreve nting damage totheve hicle
Ste ps
R
Clean the electrically operated steps
and their housing with a po wer
wa sher.
R After cleaning, spr aythe lateral
guides with silicone spr ay.
R Clean thesteps in the bumper with a
po we rwa sher. Do not use oil or grease as a lubricant.
Aluminum
dropsides R
Brush down the aluminum dropsides
with water and a neutral or mild alka‐
line cleaning agent. Do not use abrasive cleaning agents
to
clean the dropsides. Note
s on interior care &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Seat belts Clean with lukewarmsoapy water. R
Do not use chemical cleaning
agents.
R Do not dry the seat belt byheating
abo ve176 °F (80 °C) or in direct
sunlight.
Display Cleanthe sur face carefully wi tha mic ro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switch off the display and let it cool
down.
R Do not use any other agents.
Plastic trim R
Clean with a damp microfiber clo th.
R For heavy soiling: use care product
re commended for Mercedes-Benz . R
Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean with a mic rofiber clo th.
R Blackpiano-lacquer look: clean with
a damp clo thand soapy water.
R For heavy soiling: use care product
re commended for Mercedes-Benz . Do not use sol
vent-based cleaning
agents, polishes or waxes. 214
Maintenance and care

Message in
the media displa y:
SOS NOT READY :th e ignition is not on or eCall is
not available.
During an active emer gency call, 0053appears in
th e displa y.
Yo u can find more information on there gional
av ailability of eCall at: http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency call is una vailable or mal‐
functioning, a message tothis ef fect also
appea rsinthe multifunction display of the
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star ter battery has suf ficient charge.
If re stra int sy stems such as airbags or Emer gency
Te nsioning Devices ha vebeen activated af ter an
accident, eCall may automatically initia tean
emer gency call.
The eme rgency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call center.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call center.
The Mercedes-Benz emergency call center
can transmit theve hicle position data toone
of the emer gency call centers.
The SOS button in theove rhead cont rol panel
fl ashes until the emer gency call is finished.
It is not possible toimmediately end an auto‐
matic emer gency call.
If no connection can be made tothe emer gency
services ei ther, a cor responding message
appears inthe media displa y. #
Dial the local emer gency number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer gency
call center service pr ovider.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambu‐
lance is sent totheve hicle immediately. Tr
iggering a manual emer gency call #
Using the SOS but ton in theove rhead con‐
trol panel: pressthe SOS button at least one
second long.
The emer gency call has been made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call center.
R A messa gewith accident data is transmitted
to the Mercedes-Benz emer gency call center.
The Mercedes-Benz emergency call center
can transmit theve hicle position data toone
of the emer gency call centers.
R Remain in theve hicle if thero ad and traf fic
conditions permit youto do so until a voice
connection is es tablished with the emer gency
call center service pr ovider.
If no connection can be made tothe emer gency
services ei ther, a cor responding message
appears inthe media displa y. #
Dial the local emer gency number on your
mobile phone.
Ending an unin tentional emer gency call #
Select 0076onthe multifunction steering
wheel. Depress the button for se veral sec‐
onds. Tr
ansmitted data with the emer gency call Data transmit
tedby the eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position data on thero ute (a few hun‐
dred me ters before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Estimated number of people in theve hicle
R Whe ther Mercedes PRO connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically
R Time of the accident
R Language setting on the multimedia sy stem
Data transmit ted is vehicle information. For any
qu estions about the collection, use and sharing
of the eCall sy stem data, please contact MBU‐ Breakdown assis
tance 217

&
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
A battery generates hydrogen gas during the
ch arging process. If there is a short circuit or
spar ksstart toform ,th ere is a danger of the
hy drogen gas igniting. #
Make sure that the positive term inal of
th e connected battery does not come
into contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,yo u must obse rveth e described
order forth e battery clamps. #
When giving starting assistance, alw ays
make sure that you on lyconnect battery
te rm inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jumper
cables. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , open flames, creating spar ks
and smoking. #
Make sure that there is suf ficient venti‐
lation du ring thech arging process and
during starting assis tance. #
Do not lean over a batter y. &
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, battery gas may be released. #
Alwaysth aw a frozen battery out first
before charging it or per form ing starting
assis tance. If
th ewa rning/indicator lamps do not light up in
th e instrument display around or below freezing point, it is
very likely that the discharged battery
has frozen.
In this case, obser vethefo llowing points:
R do not give theve hicle starting assis tance or
ch arge the battery
R the service life of a battery that has been
th awe d may be reduced drastically
R thest art-up behavior may de teriorate, partic‐
ularly at low temp eratures
R it is recommended that you ha veath awed
battery checked at a qualified specialist work‐
shop
* NO
TEDama gecaused bynume rous or
ex tended attempts tostart the engine Nume
rous or extended attempts tostart the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R only use undamaged jumper cables/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps
R non-insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jumper cables/charging
cables are connected tothe battery/jump-
st art connection point
R the jumper cables/charging cable must not
come into contact with any parts which may
mo vewhen the engine is running
R alwa ys make sure that nei ther you nor the
battery is electros tatically charged
R alwayske ep away from fire and open flames
R do not lean over a battery
R when charging: only use a battery charger
th at has been tested and appr ovedby
Mercedes-Benz and read the operating
instructions foryo ur charge r before charging
th e batter y.
Obser vethe additional following points during
st arting assis tance:
R starting assis tance may only be pr ovided
using batteries with a nominal voltage of 12 V
R theve hicles must not touch each other 220
Breakdown assis tance

re
placement or alternate tires or wheels on
th eve hicle that pr event the TPMS from func‐
tioning proper ly.
Alw aysch eck the TPMS malfunction warning
lamp af terre placing one or more tires or
wheels on your vehicle toensure that the
re placement or alternate tires and wheels
allow the TPMS tocontinue tofunction prop‐
er ly. The sy
stem checks the tire pressure and thete m‐
perature of the tires ins talled totheve hicle by
means of a tire pressure sensor.
New tire pressure sensors, e.g. in winter tires,
are automatically taught-in thefirs t time they are
driven.
The tire pressure and the tire temp erature appear
in the multifunction display (/ page165).
If th ere is a subs tantial loss of tire pressure, a
wa rning is issued:
R via display messages (/ page 290)
R viathe0077 warning lamp in the instrument
clus ter
It is the driver's responsibility toset the tire pres‐
sure tothere commended cold tire pressure suit‐
able forth e operating situation. Set the tire pres‐
sure for cold tires using a tire pressu regauge.
No tethat the cor rect tire pressure forth e cur rent
ope rating situation mu stfirs t be taught-in tothe
tire pressure moni toring sy stem.
In most cases, the tire pressure monitoring sys‐
te m will automatically update the new refere nce
va lues af teryo u ha vechanged the tire pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tire pressure monitoring
sy stem manually (/ page240).
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R ifth e tire pressure is set incor rectly
R ifth ere is a sudden pressure loss caused by a
fo re ign object penetrating the tire, forex am‐
ple
R ifth ere is a malfunction caused byano ther
ra dio signal source
Make sure toobser vethefo llowing fur ther rela‐
te d subject:
R Notes on tire pressure (/ page 234) Checking
the tire pressure with the tire pres‐
sure monitoring sy stem
Requ irements:
R The ignition is switched on
On-board computer: 4 Service 5
Tires
One of thefo llowing displa ysappears:
R The cur rent tire pressure and tire temp era‐
ture of the individual wheels Instrument Display with color display
R The cur rent tire pressure for each wheel Instrument Display with black
and white display
R Tire pressure will be displayed after driving a
few minutes :th ete ach-in process of the sys‐
te m is not yet compl ete. The tire pressure are
already being monitored. #
Compare the tire pressure with there com‐
mended tire pressure forth e cur rent ope rat‐
ing condition . Obser vethe no tes on tire tem‐
perature (/ page 234).
% The
values displa yed in the multifunction dis‐
play may deviate from those of the tire pres‐
sure gauge as they referto sea le vel.At high
altitudes, the tire pressure values indicated
by a pressure gauge are higher than those
shown bythe on-board computer. In this
case, do not reduce the tire pressure. Wheels and tires
239

degree of
wear. Ensure that the direction of rota‐
tion is maintained.
It is imperati vetoobser vethe instructions and
saf ety no tes on "Changing a wheel" when doing
so. Wheel size categories of wheels
The de
term ined vehicle speed is displa yed in the
instrument clus ter and is impor tant for control‐
ling the driving saf ety sy stems and driving sys‐
te ms. The display accuracy of the speedome ter
and the odome ter is legally prescribed. De term in‐
ing the speed is dependent on the tire size or the
ro lling circumference of the tires. The rim diame‐
te r is alw ays specified in inches.
Fo rth is reason, theve hicle contro l units can be
coded forth efo llowing thre e wheel size catego‐
ri es:
Wheel size category 1
R 195/75 R16C
R 205/75 R16C
R 225/65 R16C
R 235/65 R16C
R 235/60 R17C
Wheel size category 2 R 225/75 R16C
Wheel size category 3
R 225/75 R16C FA
R 285/65 R16C RA
% Mercedes-Benz
recommends that youstay
within a wheel size category when changing a
tire. In this wa y,yo uav oid recoding the con‐
trol units.
If yo uch ange the wheel size of your vehicle, for
ins tance when changing wheels for winter opera‐
tion, check it is assigned tothe cor rect wheel
size catego ry. If the wheel size category changes,
yo u must ha veyour vehicle's contro l unitsreco‐
ded at a qualified specialist workshop.
Otherwise, the display accuracy of the speedom‐
et er and the odome ter will be outside the legally
prescribed tolerance. It may also be lo wer,i.e.
th e cur rent road speed is then higher than the
speed shown on the speedome ter.If a deviation
is outside thera nge of tolerance, driving saf ety
sy stems and driving sy stems may be operation‐
ally impaired or may de tect a malfunction and
switch themselves off. Information on
the direction of the tires' rota‐
tion Ti
re s with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of hydro‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar rowonthe side wall of the tire indicates its
cor rect direction of rotation.
Yo u may also ins tall a spare wheel against the
direction of rotation. Obser vethe time restriction
on use as well as the speed limitation specified
on the spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tires from oil, grease and fuel. Overview of
the tire-chan getool kit Necessary tire-change
tools may include, for
ex ample:
R Jack
R Wheel wrench
Ve hicles with rear wheel drive The tire-change
tool kit is located in stowage
compartment 1abo vethestep of the do-driv‐
er's door and in thestow age compartment in the
fo ot we ll on the front-passen ger side. 250
Wheels and tires