2019 MERCEDES-BENZ METRIS trailer

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
÷NThe yellow ESP®warning lamp is lit while the engine is running.
ESP®, BAS, hill start assist, ESP®trailer stabilization and Crosswind Assist are
unavailable due to a malfunction.
ATTENTION ASSIST is deactivated and other driving systems could be automati-
cally deactivated.
GWARNING
The brake system continues to function normally, but without the functions listed
above.
The braking distance in an emergency braking situation can thus increase.
If ESP
®is not operational, ESP®will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
XSwitch the engine off, wait briefly and start the engine again.
XCheck if the display message has disappeared and ESP®is operational.
XIf the display message continues to be displayed:
RDrive on with care.
RVisit a qualified specialist workshop immediately.
Indicator and warning lamps in the instrument cluster225
On-board computer and displays
Z

Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
åNThe yellow ESP®OFF warning lamp is lit while the engine is running or the ECO
start/stop function is activated.
ESP
®is deactivated. ESP®trailer stabilization and Crosswind Assist are deacti-
vated.
GWARNING
If ESP
®is deactivated, vehicle stabilization assistance is significantly reduced.
There is an increased risk of skidding and accidents.
XReactivate ESP®.
In rare cases , it may be best to deactivate ESP®(Ypage 66).
XAdapt your driving style to suit the weather and road conditions.
If ESP
®cannot be activated:
XDrive on with care.
XHave ESP®checked at a qualified specialist workshop.
6N The red restraint system warning lamp is lit while the engine is running.
The restraint system is faulty.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the display messages.
XDrive on with care.
XHave the restraint system and its components checked immediately at a quali- fied specialist workshop.
Further information on the restraint system and its components can be found
under "Occupant safety" (
Ypage 45).
226Indicator and warning lamps in the instrument cluster
On-board computer and displays

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position k.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care269
Maintenance and care
Z

XConnect the negative terminal clamp of the
jumper cable to negative terminal;of the
donor veh icle's battery, and then to earth
contact ?of your own veh icle.
XInsert the key into the ignition lock and start
the engine.
You can now switch electrical consumers
back on except the lighting system.
XBefore disconnecting the jumper cables, let
the engine run for several minutes.
XDisconnect the negative terminal of the
jumper cable from earth contact ?and then
from negative terminal ;of the donor veh i-
cle's battery.
XDisconnect the positive terminal clamp of the
jumper cable from positive terminal Aon the
jump-starting connection point, and then
from positive terminal =of the donor veh i-
cle's battery.
Contact protection cover :isautomatically
returned forwards to its original position by
the spring force and the jump-starting con-
nection pointis closed.
XPosition the cover on positive terminal =of
the donor veh icle's battery.
You can now switch on the lighting system.
XHave the battery checked at a qualified spe-
cialist workshop.
Tow-starting and towing away
Important safety notes
GWAR NING
Functions relevant to safety are restricted or
no longer availab leif:
Rthe engine isnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthere isa malfunction inthe voltage supply
or the veh icle's electrical system.
If your veh icle is bein g towed, much more
force may benecessary to steer or brake.
There isa risk of an acc ident.
In such cases, use a tow bar. Before to wing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle ifthe
steering wheel lock has been engaged. There
is a risk of an accident.
Alwa ysswit ch off the ignition when to wingthe
vehicle with a tow cable or a tow bar.
GWARNING
When to wingor tow-starting another vehicle
and its weight isgreater than the permissible
gross weight of your vehicle, the:
Rthe to wingeye could detach itself
Rthe vehicle /trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
In formation on the gross vehicle weight can be
found on the vehicle identification plate
(
Ypage 305).
!Secure the tow rope or tow bar to the to wing
eye or trailer tow hitch only. Otherwise, the
vehicle could become damaged.
!Do not use the to wingeye for recovery, this
could damage the vehicle. If indoubt, recover
the vehicle with a crane.
!Drive slowly and smoothly when to wing.
Excessive tractive power could otherwise
damage the vehicles.
!Shift the automatic transmission to Nand
do not open the driver's or front passenger's
door during to wing. The automatic transmis-
sion may otherwise shift to position P,whic h
could damage the transmission.
!The vehicle can be towed a maximum of
30 miles (50km ).The to wingspeed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to betowed more than
30 mile
s(50k
m) ,the entire vehicl emust be
raised and transported.
When towing away, you must observe the legal
requirements for the country in which you are
currently driving.
It is better to have the vehicle transported than
to have it towed.
276Tow-starting and towing away
Breakdown assistance

Have the vehicle transported on a transporter or
trailer if it has transmission damage.
The automatic transmission must be in position
iwhen the vehicle is being towed away. If the
automatic transmission cannot be shifted to
position i, have the vehicle transported on a
transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
Rcannot turn the key to position 2in the igni-
tion lock.
Rcannot shift the transmission to position i.
Before the vehicle is towed, switch off the auto-
matic locking feature (
Ypage 74). You could
otherwise lock yourself out of the vehicle when
pushing or towing away the vehicle.
Installing/removing the towing eye
The fixture for the front towing eye is located in the
bumper.
The rear towing eye is located under the bumper.
If you tow or tow-start a vehicle, attach the tow-
ing device to rear towing eye ;.
If your vehicle is equipped with a trailer tow
hitch, attach the towing device to the trailer tow
hitch (
Ypage 165). Installing the front towing eye
XTake the towing eye and screwdriver from the
vehicle tool kit (Ypage 272).
XPress the arrow on the cover
:and remove
cover :from the opening.
You will see the fixture for the towing eye.
XScrew in the towing eye clockwise to the stop.
XInsert the screwdriver into the towing eye and
tighten the towing eye.
XStow the screwdriver in the vehicle tool kit
(Ypage 272).
Removing the front towing eye
XRemove the screwdriver from the vehicle tool
kit (Ypage 272).
XInsert the screwdriver into the towing eye and
turn the screwdriver counter-clockwise.
XUnscrew the towing eye.
XInsert cover :with the lug at the top and
press it in at the bottom until it engages.
XStow the towing eye and the screwdriver with
the vehicle tool kit (Ypage 272).
Towing with the rear axle raised
!
Vehicles with automatic transmission must
not be towed with the rear axle raised. The
vehicle/trailer combination may otherwise
swerve or even roll over.
!The ignition must be switched off if the vehi-
cle is being towed with the front or rear axle
raised. Otherwise, ESP
®may intervene and
damage the brake system.
XSwitch on the hazard warning lamps
(Ypage 98).
XTurn the front wheels to the straight-ahead
position.
XRelease the parking brake.
XIf necessary, turn the key to position 0in the
ignition lock and remove it.
XTake the key with you when leaving the vehi-
cle.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Please observe the important safety instruc-
tions when towing your vehicle with the rear axle
raised (
Ypage 276).
Tow-starting and towing away277
Breakdown assistance
Z

Towing the vehicle with both axles on
the ground
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
!Do not exceed the towing speed of 30 mph
(50 km/h). You could otherwise damage the
transmission.
Please observe the important safety notes
before towing your vehicle (
Ypage 276).
Towing vehicles with automatic trans-
mission
XTurn the key to position 2in the ignition lock.
XDepress the brake pedal and keep it
depressed.
XShift the automatic transmission to position
N.
XLeave the key in position 2in the ignition lock.
XSwitch on the hazard warning lamps
(Ypage 98).
XRelease the parking brake.
XRelease the brake pedal.
XDo not exceed the towing speed of 30 mph
(50 km/h).
Recovering a vehicle that is stuck
!
When recovering a vehicle that has become
stuck, pull it as smoothly and evenly as pos-
sible. Excessive tractive power could damage
the vehicles.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care. This is especially the case if the
vehicle is laden.
Never attempt to recover a vehicle with a trailer
attached.
Pull out the vehicle backwards, if possible, using
the tracks it made when it became stuck.
Transporting the vehicle
!
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye or trailer tow hitch can be used
to pull the vehicle onto a trailer or transporter if
you wish to transport it.
XTurn the key to position 2in the ignition lock.
XShift the transmission to position N.
XRelease the parking brake.
If the vehicle is loaded:
XShift the transmission to position P.
XTurn the key to position 0in the ignition lock
and remove it.
XMake sure the parking brake is applied.
XLash down the vehicle.
Tow-starting (emergency engine
starting)
General notes
!Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
You can find information on jump-starting under
"Jump-starting“ (
Ypage 274).
Electrical fuses
The fuse allocation chart and important safety
information on the fuses can be found in the
"Fuse allocation chart" supplement.
278Electrical fuses
Breakdown assistance

Tire pressure table
Tire pressure table inside the fuel filler flap (exam-
ple: Passenger Van)
Tire pressure table inside the fuel filler flap (exam-
ple: Cargo Van)
You will find the recommended tire pressure for
various operating conditions on the inside of
your vehicle's fuel filler flap (
Ypage 135) and
under "Tire pressure table" (Ypage 290).
If a tire size precedes a tire pressure, the fol-
lowing tire pressure information is only valid for
that tire size.
Example: Cargo Van vehicle loads
Example: Passenger Van vehicle loads
:
Partially laden vehicle
;Fully laden vehicle
For the Passenger Van, the vehicle loads are
defined in the table as different numbers of pas-
sengers and amounts of luggage. The actual
number of seats may vary – for more informa-
tion, please refer to the vehicle's registration
documents.
The tire pressure value given for partly laden
vehicles are minimum values which offer you
good ride comfort. They are not for towing trail-
ers.
You can also use the tire pressure values for a
fully laden vehicle. These are always permitted
and admissible. However, in a partially laden
vehicle, the ride is not as comfortable and fuel
consumption is only minimally reduced. In addi- tion, wear is greater in the center of the tire
tread.
For towing trailers, the applicable value for the
rear tires is the maximum tire pressure value
stated in the table inside the fuel filler flap.
284Tire pressure
Wheels and tires

Tire and Loading Information placard
Maximum permissible gross weight
:Maximum number of seats
;Maximum permissible gross weight
XSpecification for maximum permissible gross
weight ;is listed in the Tire and Loading
Information placard: "The gross weight of
occupants and luggage must not exceed XXX
kilograms or XXX lbs."
The gross weight of all vehicle occupants, cargo,
luggage and trailer load/noseweight (if applica-
ble) must not exceed the specified value.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The maximum permissible gross weight is
vehicle-specific and may deviate from the
data shown here. The maximum permissible
gross weight that applies to your vehicle can
be found on your vehicle's Tire and Loading
Information placard.
Number of seats
:Maximum number of seats
;Maximum permissible gross weight Maximum number of seats
:determines the
maximum number of occupants allowed to
travel in the vehicle. This information can be
found on the Tire and Loading Information plac- ard.
iThe details on the Tire and Loading Infor-
mation placard illustration are only an exam-
ple. The number of seats is vehicle-specific
and can differ from the details shown. The
number of seats in your vehicle can be found
on the Tire and Loading Information placard.
Determining the maximum load
Individual steps
The following steps have been developed as
required of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part 575 in
accordance with the "National Traffic and Motor
Vehicle Safety Act of 1966".
XStep 1: Locate the statement "The combined
weight of occupants and cargo should never
exceed XXX kg or XXX lbs." on your vehicle's
Tire and Loading Information placard.
XStep 2: Determine the combined weight of
the driver and passengers that will be travel-
ing in your vehicle.
XStep 3: Subtract the combined weight of the
driver and passengers from XXX kilograms or
XXX lbs.
XStep 4: The resulting figure equals the avail-
able amount of cargo and luggage load capa-
city. For example, if the "XXX" amount equals
1400 lbs and there will be five 150-pound
passengers in your vehicle, the amount of
available cargo and luggage load capacity is
650 lbs (1400 Ò750 (5 x 150) = 650 lbs).
XStep 5: Determine the combined weight of
luggage and cargo being loaded on the vehi-
cle. For reasons of safety, that weight must
not exceed the available cargo and luggage
cargo capacity calculated in step 4.
XStep 6 (if applicable): If your vehicle is tow-
ing a trailer, load from the trailer will be trans-
ferred to your vehicle. Please consult the Tire
and Loading Information placard, to deter-
mine how this reduces the available cargo and
luggage load capacity of your vehicle.
Loading the vehicle291
Wheels and tires
Z