2019 MERCEDES-BENZ METRIS service reset

Limited braking efficiency on sal-
ted roads ....................................... 140
New brake disks ............................ 140
New brake pads/linings ................ 140
Off-road driving .............................. 142
Overrun cut-off .............................. 138
Snow chains .................................. 282
Speed limitation .............................138
Towing a trailer .............................. 165
Wet road surface ........................... 140
E
EASY-PACK tailgate
Problems with the tailgate ...............7 9
EBD (electronic brake force distri-
bution)
Display message (vehicle with
steering wheel buttons) ................ .209
Display message (vehicle without
steering wheel buttons) ................. 195
Function/notes ................................ 65
ECO start/stop function
Automatic engine start .................. 126
Automatic engine switch-off .......... 126
Deactivating/activating ................. 127
General information ....................... 125
Important safety notes .................. 126
Electric sliding door
Function ...........................................7 6
Important safety notes .................... 75
Obstacle detection ........................... 76
Opening/closing from the inside .....7 7
Problem (malfunction) ..................... 79
Programming the key button ........... 78
Resetting ......................................... 78
Reversing feature ............................. 76
Electrical fuses
see Fuses
Electrical sliding door
Opening/closing from the out-
side .................................................. 76
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program) Emergency
Automatic measures after an acci-
dent .................................................5 8
Emergency braking
see BAS (Brake Assist System)
Emergency release
Vehicle ............................................ .71
Emergency Tensioning Devices
Activation ........................................ .56
Emissions control
Service and warranty information .... 27
Engine
Altitude limit (diesel engine ) .......... 143
C

hanging the power output ............. 31
Check Engine warning lamp ........... 227
Cleaning instructions ..................... 267
Display messages (vehicle with
steering wheel buttons) ................. 214
Display messages (vehicle with-
out steering wheel buttons) ........... 200
ECO start/stop function ................ 125
Engine number ............................... 306
Irregular running ............................ 127
Jump-starting ................................. 274
Operating safety .............................. 31
Starting .......................................... 124
Starting problems .......................... 127
Switching off .................................. 137
Tow-starting (vehicle) ..................... 278
Engine electronics
Notes ............................................. 305
Problem (malfunction) ................... 127
Engine jump starting
see Jump starting (engine)
Engine oil
Adding ........................................... 255
Additives ........................................ 310
Checking the oil level using the
dipstick .......................................... 254
Display messages (vehicle with
steering wheel buttons) ................. 215
Display messages (vehicle with-
out steering wheel buttons) ........... 201
Filling capacity ............................... 309
Information about oil consump-
tion ................................................ 310
Notes about oil grades ................... 309
Oil change ...................................... 310
Index11

Mercedes-Benz tests genuine Mercedes-Benz
parts, conversion parts and accessories that
have been specifically approved for the type of
vehicle for:
RReliability
RSafety
RSuitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. Even if an
independent or official approval has been pro-
vided in exceptional cases, Mercedes-Benz
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles.
In some countries, certain parts are only offi-
cially approved for installation or modification if
they comply with legal requirements. All genu-
ine Mercedes-Benz parts satisfy these require-
ments. Make sure that all parts are suitable for
your vehicle.
Always specify the vehicle identification number
(VIN) (
Ypage 305) and engine number when
ordering genuine Mercedes-Benz parts
(
Ypage 306).
QR code for rescue card
The QR Code stickers are affixed to the B-pillar
on the driver's and front-passenger side.
In the event of an accident the rescue services
use the QR Code to quickly find the rescue card for your vehicle. The current rescue card con-
tains the most important information on your
vehicle, e.g. the electric cable routes, in a com-
pact form.
Further information can be found at http://
www.mercedes-benz.de/qr-code.
Data stored in the vehicle
Information from electronic control
units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made
possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, for example:
Roperating states of system components (e.g.
fill levels, battery status, tire pressure)
Rstatus messages concerning the vehicle or its
individual components (e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, display of fastened
seat belts)
Rmalfunctions and defects in important system
components (e.g. lights, brakes)
Rinformation about events leading to vehicle
damage
Rsystem responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
Rambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize
vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the connection for OBD
(European on-board diagnostics) in the vehicle,
which is required by law. The relevant offices in
the service network or third parties collect,
process and use the data. This data documents
the vehicle's technical states, is used to help in
finding malfunctions and improving quality and
is sent to the manufacturer where necessary. Inaddition, the manufacturer is subject to product
liability. The manufacturer needs technical data
from vehicles for this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions y

ourself as part
of the selected equipment.
34Introduction

120km/h!(only for certain countries) max-
imum permissible speed exceeded
=Display panel for display messages, menus
and menu bar
?Transmission position (Ypage 129)
AFuel level
Bè ECO start/stop function
(Ypage 125)
Cè Rear window wiper (Ypage 106)
Display panel =shows the selected menu or
submenu and display messages.
Menu overview
The Settingsmenu is only displayed when the
vehicle is stationary. You can think of the order
of the menus and functions as a circle. Press È
on the instrument cluster to scroll through the
menus.
If you scroll forward in the Settings
menu using
3, the setting from the previous submenu or
function is adopted.
If you press Èin a submenu, the submenu or
function is exited without adopting the setting.
The display then shows the start screen of the
Settings
menu.
Operation information can be found under
"Operating the on-board computer"
(
Ypage 173).
Depending on the vehicle equipment, you can
call up the following menus, displays or func-
tions:
Rtrip odometer and odometer display
(Ypage 174)
Rtrip computer display (Ypage 174)
Rcurrent range display (Ypage 175)
Rcurrent fuel consumption display
(Ypage 175)
Rdigital speedometer (Ypage 175)
Rcoolant temperature gage (Ypage 175)
Rdisplay messages in the message memory
(Ypage 191)
The following menus, displays and functions are only displayed when the vehicle is stationary:
Rnext service due date display (Ypage 260)
Rtire pressure monitor restart (Ypage 286)
RSettingsmenu for setting or activating/
deactivating driving and driver assistance systems as well as display options
(
Ypage 176)
Distance menu
Odometer
If the display shows the speed in the header, the
display beside trip odometer
:also shows the
outside temperature.
You can switch the permanent display in the
header (
Ypage 177).
Use the buttons in the instrument cluster.
XTo display: press and hold Èuntil the dis-
play shows trip odometer :and odome-
ter ;.
XTo reset: press and hold 3until the trip
odometer is reset to 0.0
.
You can set the unit of measurement for the trip odometer in the Distance Unit:
submenu
(Ypage 177).
Trip computer menu
Trip computer
:
Distance
;Length of journey
=Average fuel consumption
?Average speed
174On-board computer (vehicles without steering wheel buttons)
On-board computer and displays

Use the buttons in the instrument cluster.
XTo display:pressÈto select the trip com-
puter display.
The values displayed relate to those meas-
ured since the trip computer was last reset.
XTo reset values: press and hold3until all
values are reset.
The trip computer is automatically reset if the
value exceeds 9,999 hours or 99,999 miles.
You can set the unit of measurement for con-
sumption and distance in the Distance Unit:
submenu (Ypage 177).
Range menu
Use the buttons in the instrument cluster.
XPressÈto select the Rangedisplay.
The approximate range that can be covered is calculated according to your current driving
style and the amount of fuel in the tank. If
there is only a small amount of fuel left in the
fuel tank, the display shows a vehicle being
refueled Ïinstead of the approximate
range.
You can set the unit of measurement for dis-
tance in the Distance Unit:
submenu
(Ypage 177).
Current fuel consumption menu
:Recuperation display
;Range Use the buttons in the instrument cluster.
XPress
Èto select the fuel consumption bar
display.
Recuperation display :shows whether, and, if
so, how much kinetic energy is being trans-
formed into electric current whilst the vehicle is
coasting. The recuperated energy is then stored in the starter battery. Recuperation display :is
dependent on the engine installed and is there-
fore not available in all vehicles.
You can set the unit of measurement for con-
sumption in the Distance Unit:
submenu
(Ypage 177).
Digital speedometer menu
Use the buttons in the instrument cluster.
XPress Èto select the speed display.
You can set the unit for the digital speedometer
in the Distance
Unit:submenu (Ypage 177).
Coolant temperature menu
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
Use the buttons in the instrument cluster.
XPress Èto select the ?coolant temper-
ature bar display.
Under normal operating conditions and with the
specified coolant level, the gauge may rise to
248 ‡ (120 †).
On-board computer (vehicles without steering wheel buttons)175
On-board computer and displays
Z

Depending on the vehicle’s equipment, you have
the following options in theServicemenu:
RCalling up display messages in the message
memory (Ypage 205)
RRestarting the tire pressure loss warning sys-
tem or checking the tire pressure electroni-
cally (
Ypage 286)
RCalling up the service due date (ASSYST
PLUS) (Ypage 260)
Settings menu
Introduction
Depending on the vehicle’s equipment, you have
the following options in the Settingsmenu:
Rchanging the display options in the Inst.Clustersubmenu (Ypage 188)
Rchanging the time and date in theTime/Datesubmenu (Ypage 189)
Rchanging the exterior and interior lighting set-
tings in theLightssubmenu (Ypage 189)
Ractivating/deactivating or adjusting vehicle
functions in the Vehiclesubmenu
(Ypage 190)
Rresetting the settings to Factory Setting(Ypage 190)
Instrument cluster submenu
Selecting the unit for the distance
With theDisplay Unit Speed-/Odometer:function, you can select whether the display
shows certain information in kilometers or
miles. Use the steering wheel buttons.
XPress
=or; to select the Settingsmenu.
XPress:or9 to select Inst. Clus‐ter.
XPressato confirm.
XPress :or9 to select the DisplayUnit Speed-/Odometer:function.
The display indicates the selected kmor
Milessetting.
XPress ato change the setting.
The unit for the distance will be selected for:
RDigital speedometer in the Tripmenu
ROdometer and trip odometer
RTrip computer
RCurrent consumption and range
RNavigation instructions in the Navimenu
RCruise control
RService interval display
Setting the display language
Using the steering wheel buttons
XPress=or; to select the Settingsmenu.
XPress:or9 to select Inst. Clus‐ter.
XPressato confirm.
XPress :or9 to select Language:.
The display shows the current language selec-
tion for all display messages.
XPress ato change the setting.
XPress :or9 to select the desired lan-
guage.
XPress the abutton to save the selection.
Selecting the permanent display function
Using the Permanent Display:function, you
can switch the display in the header between
outside temperature and speed.
If the display shows the speed in the header, the
display shows the outside temperature with the
odometers (
Ypage 180). The additional speed-
ometer unit in the header is always inverse to
the speedometer unit.
188On-board computer (vehicles withsteering whee lbu ttons)
On-board computer and displays

Maintenance
General notes
HEnvironmental note
Observe measures to protect the environ-
ment when working on the vehicle. You must
observe the legal requirements when dispos-
ing of service products, e.g. engine oil. This
also includes all components, e.g. filters,
which have come into contact with service
products. Any qualified specialist workshop
can provide information about this.
Dispose of empty containers, cleaning cloths
and care products in an environmentally
responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before carrying out maintenance measures and
repairs, you must read the following documents
relating to maintenance measures and repairs:
Rrelevant sections of the technical documen-
tation such as the Operator's Manual and
workshop information
Rlegal stipulations such as work safety regula-
tions and accident prevention regulations
While working under the vehicle, you must
secure the vehicle on jack stands with sufficient load capacity.
Never use a vehicle jack instead of stands. The
jack is designed only to raise the vehicle for a
short time when changing a wheel. It is not
suited for performing maintenance work under
the vehicle.
Please also refer to the notes about qualified
specialist workshops (
Ypage 31).
The scope and regularity of the inspection and
maintenance work primarily depend on the
often diverse operating conditions. Specialist
knowledge beyond the scope of this Operator's
Manual is required when carrying out testing
and maintenance work. This work should only be
carried out by trained staff.
The vehicle Maintenance Booklet describes the scope and frequency of maintenance work and
contains additional notes on the Limited War-
ranty. You will find information about service
products approved by Mercede s-Benz a
ndcapacities under "Service products and capaci-
ties" (
Ypage 306)
Maintenance services must be carried out in
accordance with the provisions and recommen- dations in the Maintenance Booklet. Not doing
so could void the warranty claim and lead to
refusal of goodwill gestures after the manufac-
turer has submitted a damage report.
Observe the information under "Mercedes-Benz
genuine parts" (
Ypage 33).
Service interval display
General notes
The service interval display informs you of the
next service due date. Information on the type of
service and service intervals can be found in the
Maintenance Booklet.
iThe service interval display does not provide
information about the engine oil level. The
service interval display should therefore not
be confused with the engine oil level display.
For example, the display shows one of the fol-
lowing service messages for a few seconds:
RService A in .. days
RService A Dueor Service A Due
RServ. A Exceed. by .. Days
Then either the remaining time or distance until
the next service due date is displayed. If the
service due date has been exceeded, the
elapsed time or distance traveled after the over-
due service date is shown. The letter in the dis-
play message indicates which service is due. A
stands for a minor service andBfor a major ser-
vice.
A qualified specialist workshop, e.g. an author-
ized Mercedes-Benz Commercial Van Center,
will reset the service interval display after the
service work has been carried out. You can also
obtain further information on maintenance
work, for example.
The prescribed service interval is based on nor- mal vehicle use. Service work will need to be
performed more frequently than prescribed if
the vehicle is operated under more arduous con-
ditions or with higher loads. Such arduous con-
ditions include:
Rregular city driving with frequent intermediate
stops
Rdriving predominantly short distances
Maintenance259
Maintenance and care
Z

the side of the battery housing in the connec-
tion area.
XPlace the positive clamp cover on positive
terminal:.
XFold both handles =down onto the battery.
XPush the battery into the seat base until the
negative terminal can be connected.
XConnect the negative clamp to negative ter-
minal ?.
XPush the battery into the seat base as far as it
will go.
Open seat base with installed battery (example:
right-hand front seat)
XPush breather hose Aonto the battery con-
nection at the top.
XGuide holder Cover the lower side of the
battery housing and the threads for screws
B.
XScrew on holder Cwith screws B.
The battery is secured to prevent slipping.
Seat base (example: right-hand front seat)
XInsert cover Edown in front of the battery
compartment into the seat base and close it.
Latching springs Dof cover Eshould
engage audibly. Carry out the following work after connecting
the battery:
XReset the side window (Ypage 83).
XReset the electric sliding doors (Ypage 78).
Charging
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
If the indicator/warning lamps do not light up in the instrument cluster when temperatures are
low, it is probably because the discharged bat-
tery has frozen. Should this be the case, do not
jump-start the vehicle or charge the battery. The
service life of a thawed battery may be shorter. Start-up behavior may deteriorate, in particular
at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
!Only charge the installed battery with a bat-
tery charger that has been tested and
approved by Mercedes-Benz. This device
allows the battery to be charged when it is
264Battery
Maintenance and care