2019 MERCEDES-BENZ METRIS oil

and associated spray produced by the power
washer could cause extensive damage to thevehicle.
!When using high-pressure cleaning equip-
ment, maintain a minimum distance of
approx. 1 ft (30 cm)betwee nthe spra ynozzle
and th evehicl eparts. Do no tuse apowe r
washer wit h around-jet nozzle. You could
damage th evehicl eor engin eparts.
!Kee pth ewater je tmovin gconstantl ywhile
cleaning .This will avoid causin gdamage to
th evehicle.
Do no tpoin tth ewater je tat:
Rdoo rjoints
Rrear vie wcamera
Rair bellows
Rbrak ehoses
Rwhee lbalance weights
Relectrica lcomponent s
Relectricalconnection s
Rseals
Rdrive train ,especially no tat th eintermedi-
ate bearin gof th epropelle rshaf t
Cleaning the engine
!Water mus tno tente rintak eor ventilation
openings. Whe ncleaning wit hhigh pressur e
water or steam cleaners ,th espray mus tno t
be aime ddirectl yat electrica lcomponent sor
th eterminals of electrica llines.
Preserve th eengin eafter th eengin ehas been
cleaned. Protect th ebelt drive system from
exposure to th epreservative agent.
Also observ eth einformation under "Powe r
washers " (
Ypage 266).
Cleaning the paintwork
!Do notaffix:
Rstickers
Rfilm s
Rmagneti cplates or similar items
to painte dsurfaces. You could otherwise
damage th epaintwork .
Scratches, corrosiv edeposits, area saffecte dby
corrosio nand damage caused by inadequate
car ecanno talways be completely repaired. In
suc hcases, visit aqualified specialist workshop .
XRemove impurities immediately, wher epos -
sible, whils tavoidin grubbin gto ohard.
XSoak insec tremain swit hinsec tremove rand
rinse off th etreated area safterwards .
XSoak birddroppings wit hwater and rinse off
th etreated area safterwards .
XRemove coolant, brak efluid, tree resin ,oils ,
fuel sand greases by rubbin ggentl ywit h a
cloth soaked in petroleum ether or lighte r
fluid.
XUse tar remove rto remove tar stains.
XUse silicon eremove rto remove wax .
Cleaning the windows
GWARNING
You could become trapped by th ewindshield
wiper sif they start movin gwhile cleaning th e
windshield or wiper blades. There is aris kof
injury.
Always switch off th ewindshield wiper sand
th eignition before cleaning th ewindshield or
wiper blades.
!Do no tfol dth ewindshield wiper saway from
th ewindshield unless th ehoo dis closed .Oth-
erwise, you could damage th ehood.
!Hold th ewiper arm securel ywhen foldin g
back. The windshield could be damaged if th e
wiper arm smack sagainst it suddenly.
!Do no tuse dry cloths, abrasiv eproducts ,
solvents or cleaning agents containin gsol-
vents to clean th einside of th ewindows .Do
no ttouch th einside sof th ewindows wit h
har dobjects ,e.g. an ice scrape ror ring. There
is otherwise aris kof damagin gth ewindows .
!Clean thewater drainag echannels of th e
windshield and th erear window at regular
intervals. Deposit ssuc has leaves, petals and
pollen may under certain circumstances pre -
ven twater from draining away. This can lead
to corrosio ndamage and damage to elec -
tronic components.
XClean th einside and outside of th ewindows
wit h a damp cloth and acleaning agen tthat is
recommended and approve dby Mercedes -
Benz .
Care267
Maintenance and care
Z

Cleaning the rear view camera
!Do not use dry, coarse or hard cloths and do
not scrub. You could otherwise scratch or
damage the lens of the rear view camera.
When cleaning the vehicle with a high-pres-
sure or steam cleaner, observe a minimum
distance of 1.6 ft (50 cm) to the rear view
camera. Do not aim directly at the rear view
camera. You could otherwise damage the rear
view camera.
Make sure that you do not apply any wax to
camera lens when waxing the vehicle. If neces-
sary, remove the wax using water, shampoo and a soft cloth.
Vehicles with rear doors
XClean camera lens :with clean water and a
soft cloth.
Vehicles with a tailgate
XMake sure that the engine is switched off and
the key is in position 2in the ignition lock.
XEngage reverse gear or shift the transmission
to position k.
The rear view camera flap opens.
XClean camera lens :with clean water and a
soft cloth.
Cleaning the sliding door
The care instructions do not apply to electric
sliding doors.
XRemove foreign objects from the vicinity of
contact surfaces ;and contact pins :of
the sliding door.
XClean contact surfaces ;and contact
pins :with a mild cleaning agent and a soft
cloth.
Do not oil or grease contact plates ;or con-
tact pins :.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Do not clean the ball coupling with a power
washer. Do not use solvents.
!Observe the notes on additional care for the
trailer tow hitch (see the manufacturer's oper-
ating instructions).
You can also have the maintenance work on the ball coupling and the trailer tow hitch carried out
by a qualified specialist workshop.
Interior
Cleaning the interior
!When using liquids to clean the vehicle inte-
rior, observe the following points:
RUnder no circumstances use power wash-
ers.
RMake sure that no fluids enter or remain in
gaps and cavities.
Care269
Maintenance and care
Z

REnsure sufficient ventilation when clean-
ing.
RMake sure that the vehicle interior is com-
pletely dry after cleaning.
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
XSwitch off the display and let it cool down.
XClean the display surface with a commercially
available microfiber cloth and cleaner for
TFT/LCD displays.
XDry the display surface using a dry microfiber
cloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-
ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of
the surfaces.
XWipe the plastic trim and the cockpit with a
damp, lint-free cloth, e.g. a microfiber cloth.
XHeavy soiling: use mild soapy water or care
products and cleaning agents recommended
and approved by Mercedes-Benz.
Cleaning the steering wheel and selec-
tor lever
XThoroughly wipe with a damp cloth.
XVehicles with leather upholstery: after
cleaning, use leather care agents that have
been recommended and approved by
Mercedes-Benz.
Cleaning the trim elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
XWipe the trim elements with a damp, lint-free
cloth, e.g. a microfiber cloth.
XHeavy soiling: use care products and clean-
ing agents recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
!Do not use microfiber cloths to clean genu-
ine leather or artificial leather covers. If used
often, a microfiber cloth can damage the
cover.
!Clean:
Rartificial leather covers with a cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid.
Rcloth covers with a microfiber cloth mois-
tened with a solution containing 1 %deter-
gent, e.g. dish washing liquid. Wipe entire
seat sections carefully to avoid leaving visi-
ble lines. Leave the seat to dry afterwards.
Cleaning results depend on the type of dirt
and how long it has been there.
Rgenuine leather covers carefully with a
damp cloth, then wipe the covers down
with a dry cloth. Make sure that the leather does not become soaked. Otherwise, the
leather could become rough or cracked.
Only use leather care agents that have
been tested and approved by Mercedes-
270Care
Maintenance and care

GVW (Gross Vehicle Weight)
The gross vehicle weight includes the weight of
the vehicle including fuel, tools, spare wheel,
accessories installed, occupants, luggage and
the drawbar noseweight if applicable. The gross
vehicle weight must never exceed the permissi-
ble gross weight (GVWR) specified on the
B-pillar on the driver's side (
Ypage 305).
GVWR (Gross Vehicle Weight Rating)
The GVWR is the maximum permitted gross
weight of the fully laden vehicle (weight of the
vehicle including all accessories, occupants,
fuel, luggage and the drawbar noseweight if
applicable). The permissible gross weight is
specified on the vehicle identification plate on
the B-pillar on the driver's side (
Ypage 305).
Maximum weight of the laden vehicle
The maximum weight is the sum of:
Rthe curb weight of the vehicle
Rthe weight of the accessories
Rthe load limit
Rthe weight of the factory installed optional
equipment
Kilopascal (kPa)
Metric unit for tire pressure. 6.9 kPa are the
equivalent of 1 psi. Another tire pressure unit is
bar. 100 kilopascals (kPa) are the equivalent of
1 bar.
Load index
In addition to the load bearing index, a load
index can be stamped onto the sidewall of the
tire. It specifies the load-bearing capacity of the
tire more precisely.
Curb weight
The weight of a vehicle with standard equipment
including the maximum filling capacity of fuel,
oil, and coolant. It also includes the air-condi-
tioning system and optional equipment if these
are installed on the vehicle, but does not include
passengers or luggage.
Maximum tire load
The maximum tire load in kilograms or pounds is
the maximum weight for which a tire is
approved.
Maximum permissible tire pressure
Maximum permissible tire pressure for one tire.
Maximum load on one tire
Maximum load on one tire. This is calculated by
dividing the maximum axle load of one axle by
two.
PSI (Pounds per square inch)
Standard unit of measurement for tire pressure.
Aspect ratio
Relationship between tire height and width in
percent.
Tire pressure
Pressure inside the tire applying an outward
force to every square inch of the tire's surface.
Tire pressure is specified in pounds per square
inch (psi), in kilopascal (kPa) or in bar. Tire pres-
sure should only be corrected when the tires are
cold.
Cold tire pressure
The tires are cold:
Rif the vehicle has been parked for at least
three hours without direct sunlight on the
tires, and
Rif the vehicle has not been driven further than
1 mile (1.6 km)
Tire tread
The part of the tire that comes into contact with
the road.
Tire bead
The tire bead ensures that the tire sits securely
on the wheel. There are several steel wires in the bead to prevent the tire from coming loose from
the wheel rim.
Sidewall
The part of the tire between the tread and the
tire bead.
Weight of optional extras
The combined weight of those optional extras
that weigh more than the replaced standard
parts and more than 2.3 kg (5 lbs). These
optional extras, such as high-performance
brakes, a roof rack or a high-performance bat-
tery, are not included in the curb weight and theweight of the accessories.
What you should know about wheels and tires297
Wheels and tires
Z

TIN (Tire Identification Number)
A unique identification number which can be
used by a tire manufacturer to identify tires, for
example for a product recall, and thus identify
the purchasers. The TIN is composed of the
manufacturer identification code, tire size, tire
model code and manufacturing date.
Load bearing index
The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction
Traction is the result of friction between the tires
and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit of áin (1.6 mm)
has been reached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over des-
ignated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150 lb s)multiplied by the number of
seats in the vehicle.
Changing wheels
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes under "Mounting a wheel" (
Ypage 299).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
If your vehicle's tire configuration allows, you
can rotate the tires according to the intervals in
the tire manufacturer's warranty book in your
vehicle documents. If no warranty book is avail-
able, the tires should be rotated every 3,000 to
6,000 miles (5,000 to 10,000 km) or earlier if
tire wear requires. Do not change the direction
of rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Avoid oily or greasy cleaning agents.
Check the tire pressure and reactivate the tire
pressure monitor if necessary.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. You will only gain these benefits if the
correct direction of rotation is observed.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
You may mount a spare wheel against the direc-tion of rotation. Observe the time restriction on
use as well as the speed limitation specified on
the spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from contact with oil, grease and fuel.
298Changing wheels
Wheels and tires

rectly, it could tip over while the vehicle is
raised.
RThe vehicle's jack is intended only to raise the
vehicle for a short time when changing a
wheel. It is not suited for performing mainte-
nance work under the vehicle.
RAvoid changing the wheel on uphill and down-
hill slopes.
RBefore raising the vehicle, secure it from roll-
ing away by applying the parking brake and
inserting wheel chocks. Never disengage the
parking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
RMake sure that the distance between the
underside of the tires and the ground does not
exceed 1.2 in(3 cm).
RNever place your hands or feet under the
raised vehicle.
RNever lie under the raised vehicle.
RNever start the engine when the vehicle is
raised.
RNever open or close a door or the tailgate/
door when the vehicle is raised.
RMake sure that no persons are present in the
vehicle when the vehicle is raised.
Jacking points :(rubber stoppers) are located
just behind the front wheel arches and just in
front of the rear wheel arches.
XPlace jack ;beneath corresponding jacking
points :.
XTurn handwheel =until jack plate ;sits
securely on jacking point :.
XMake sure the base of jack ;is positioned
vertically beneath jacking point :.
XAssemble adapter?and ratchet Afrom the
vehicle tool kit.
XPlace adapter ?and ratchet Aon the hex-
agon nut of jack ;so that the lettering AB/
DOWN is visible.
XTurn ratchet Ain the AUF/UP direction until
the tire is a maximum of 3 cm off the ground.
When doing so, jack ;may move to one of
the side support surfaces.
Removing a wheel
!Do not place wheel bolts in sand or on a dirty
surface. The bolt and wheel hub threads could
otherwise be damaged when you screw them
in.
XUnscrew the wheel bolts.
XRemove the wheel.
Mounting a new wheel
GWARNING
Oiled or greased wheel bolts or damaged
wheel bolts/hub threads can cause the wheel bolts to come loose. As a result, you could
lose a wheel while driving. There is a risk of
accident.
Never oil or grease wheel bolts. In the event of
damage to the threads, contact a qualified
specialist workshop immediately. Have the
damaged wheel bolts or hub threads
replaced/renewed. Do not continue driving.
GWARNING
If you tighten the wheel bolts or wheel nuts
when the vehicle is raised, the jack could tip
over. There is a risk of injury.
Only tighten the wheel bolts or wheel nuts
when the vehicle is on the ground.
Always observe the instructions and safety
notes on "Changing a wheel" (
Ypage 298).
300Changing wheels
Wheels and tires

Example: vehicle identification plate (US vehicles)
Example: vehicle identification plate (vehicles for
Canada)
;
VIN
=Paint code
iThe data shown on the vehicle identification
plate is sample data. This data differs for
every vehicle and may deviate from what is
shown here. The data valid for your vehicle
can be found on the identification plate of
your vehicle.
Vehicle identification number (VIN)
VIN in the engine compartment
The VIN can be found on the vehicle identifica-
tion plate (Ypage 305).
VIN :is also stamped into the longitudinal
member in the engine compartment next to the
fuse box.
Engine number
The engine number is stamped on the crank-
case. More information may be obtained at any
qualified specialist workshop.
Service products and capacities
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
When handling, storing and disposing of any
service products, please observe the relevant
regulations.
Service products include the following:
RFuels, e.g. gasoline
RLubricants, e.g. engine oil, transmission oil
RCoolant
RBrake fluid
RWasher fluid
RClimate control system refrigerants
Approved service products comply with the
highest quality standards and are listed in the
Mercedes-Benz Specifications for Service Prod-
ucts. Only use service products approved for the
vehicle. This is an important condition for the
Limited Warranty.
You will recognize the service products
approved by Mercedes-Benz by the following
306Service products and capacities
Technical data

The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EE C.
Details on fuel consumption can be called up in
the on-board computer:
Ron vehicles without steering wheel buttons
(Ypage 174)
Ron vehicles with steering wheel buttons
(Ypage 181)
Engine oil
General notes
When handling engine oil, observe the important
safety notes on operating fluids (Ypage 306).
The quality of the engine oil used is of decisive
importance for the engine's functionality and
operating life. Mercedes-Benz continually
approves engine oils based on complex experi-
ments according to the current state of the art. Therefore, only Mercedes-Benz approved
engine oils may be used in Mercedes-Benz
engines. Mercedes-Benz recommends having
the oil changed at a qualified specialist work-
shop. Information about engine oils approved by
Mercedes-Benz can be obtained:
Rfrom any Mercedes-Benz Commercial Van
Center
Ron the Internet at
http://bevo.mercedes-benz.co
mbyenterin g
th edesignation ,e.g. 229.5.
Mercedes-Ben zapprova lis indicate don th eoil
container by th einscription „MB-Freigabe “or
„MB Approval“ and th ecorrespondin gdesigna-
tion ,e.g. MB-Freigabe or MB Approval 229.5.
Designation sof th eapprove dengin eoils for
your vehicl e
MB-Freigabe or MB
Approval229.5
Mercedes-Ben zrecommends that you only use
approve dmultigrade engin eoils of th eSA E
classe sSA E0W-30 and SA E0W-40 or
SA E5W-30 and SA E5W-40. These engin eoils
ensur eoptimum lubrication eve nat ver ylow
outside temperatures (
Ypage 310).
Whe ntoppin gup, we recommen dthat you only
use engin eoil of th esam egrade (MB-Freigabe
or MB Approval designation )and SA Eclass as
th eoil filled at th elast oil change.
iIf th eengin eoils listed in th etable are no t
available, you may add th efollowin gengin e
oils until th enext oil change:
RMB-Freigabe or MB Approval 229.1, or
ACE AA3
This mus tonly be added once and th eamount
mus tno tbe greate rthan 1qt (1. 0l).
Subsequentl yhav eth eengin eoil changed at
th eearliest possibl eopportunity.
!Using engin eoils of another grade qualit yis
no tpermitted.
Capacities
!Do no tadd to omuc hoil. addin gto omuc h
engin eoil can result in damage to th eengin e
or to th ecatalytic converter. Hav eexcess
engin eoil siphoned off .
Oil change includin goil filter
Engin eoilApprox. 2US gal
(7.75 l)
Service products and capacities309
Technical data
Z