2019 MERCEDES-BENZ GLS SUV phone

Connecting a mobile phone
(COMAND)
Requirements For telephony via the Bluetooth
®
interface, you
require a Bluetooth ®
-capable mobile phone. The
mobile phone must support Hands-Free Profile
1.0 or above.
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings tings007B Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372 ).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn. Conn.
Device
Device007BSearch for Phones Search for Phones007BStart Start
Search
Search.
The available mobile phones are displayed.
Symbols in the device list Sym-
bol Explanation
00D3
New mobile phone found, not yet
authorized.
00DC
Mobile phone is authorized, but is
not connected.
Connecting a mobile phone
Authorization using Secure Simple Pairing:
X Select mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is canceled.
Repeat authorization. Operating system
291Multimedia system Z

Authorization by entering a passkey (passcode):
X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions). Connecting a mobile phone (Audio 20)
Requirements For telephony via the Bluetooth
®
interface, you
require at least one Bluetooth ®
-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone. With the additional tele-
phone , you can receive incoming calls.
Multimedia system:
X Select Vehicle
Vehicle007BSystem Set‐ System Set‐
tings tings007B Activate Bluetooth
Activate Bluetooth .
X Activate Bluetooth ®
0073.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions). If the mobile phone supports the PBAP (P
hone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information is transmitted after you connect
the main telephone:
R Phone book
R Call lists
R Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-010 0.
Searching for and authorizing (connect- ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author- ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
X Select Tel/ Tel/00A7007BConn. Device Conn. Device007BCon‐ Con‐
nect New Device
nect New Device.
X Select Connect via Vehicle
Connect via Vehicle.
X Select mobile phone.
Connecting a mobile phone X One-telephone mode: selectConnect as
Connect as
New Main Phone
New Main Phone.
X Two-telephone mode: selectConnect as
Connect as
Additional Phone
Additional Phone when a mobile phone is
already connected. 292
Operating systemMultimedia system

X
Authorization using Secure Simple Pair-
ing:
A code is displayed in the multimedia system
and on the mobile phone.
X Confirm code on the mobile phone. Depend-
ing on the mobile phone used, confirm the
connection to the multimedia system and for
the PBAP and MAP Bluetooth ®
profiles. The
prompt to confirm may take up to two
minutes to be displayed (see the manufactur-
er's operating instructions).
X If the codes are different: select No
No on the
multimedia system.
The process is canceled.
Repeat authorization.
or X Authorization by entering a passkey
(passcode):
enter any one- to sixteen-digit
number sequence which you have chosen
yourself into the passkey input menu.
X Press 0054to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions).
Symbols in the device manager The symbols are shown in color depending on
their use. Symbol Explanation
Mobile phone connected to the
multimedia system
Main telephone with full range of
functions
Additional telephone for incoming
calls in two telephone mode Media mode
General notes If you wish to play external media sources, the
appropriate media mode must already be turned
on. Further information on media mode (see the Digital Operator's Manual). The following external media sources can be
used:
R Apple ®
devices (e.g. iPhone ®
)
R USB devices (e.g. USB stick, MP3 player)
(Y page 294)
R CD
R DVD (COMAND)
R SD cards
R Via devices connected by Bluetooth ®
i Information on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Selecting using the device list Multimedia system:
X Select Media
Media007B Devices Devices.
The available media sources will be shown.
The 003Bdot indicates the current setting.
X Select the media source.
Playable files are played.
Inserting/removing an SD card Important safety notes
G
WARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
! If the SD card is no longer in use, you should
take it out and remove it from the vehicle.
High temperatures can damage the card.
Inserting an SD card
The SD card slot is located on the control panel. X Insert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down.
Removing an SD card X Press the SD card.
The SD card is ejected.
X Remove the SD card. Operating system
293Multimedia system Z

Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of burns.
Always be particularly careful and supervise
children closely around the exhaust pipe and
the exhaust pipe trims. Allow these compo-
nents to cool down before touching them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occupants and luggage/cargo.
Do not exceed the load limit or permitted grossvehicle weight rating (GVWR) for your vehicle.
The gross load limit and the GVWR are specified
on the vehicle identification plate on the B-pillar
of the driver's door (Y page 362).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and rear axles. The specifications for GVWR and GAWR
are on the vehicle identification plate on the B-
pillar of the driver's door (Y
page 362).
Observe the notes on loading the vehicle
(Y page 362).
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load:
R Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
R The cargo compartment is the preferred place
to carry objects.
R Position heavy loads as far forward as possi-
ble and as low down in the cargo compart-
ment as possible.
R The load must not protrude above the upper
edge of the seat backrests.
R Always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie-down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of the load.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection. Stowage spaces
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. Stowage areas
295Stowage and features
Z

Vehicles with touchpad and COMAND
X To open: press button 0043at the front.
Armrest 0044folds out.
Depending on the vehicle equipment, there is a multimedia connection unit with two USB ports,
e.g. for iPod ®
, iPhone ®
or MP3 player in the
stowage compartment .
i There is a removable stowage tray in the
storage compartment, in which objects such
as an iPod ®
can be stored.
Eyeglasses compartment X
To open: press marking 0043.
The eyeglasses compartment opens down.
X To close: press marking 0043again and the
eyeglasses compartment moves up and
engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front cen-
ter console X
To open: slide cover 0043forwards.
Stowage compartment 0044appears.
X To close: pull cover 0043back as far as it will go. Stowage compartment in the rear
passenger compartment center con-
sole
X
To open: briefly press the stowage compart-
ment marking.
The stowage compartment opens.
i Depending on the vehicle's equipment,
there may be open stowage spaces above and
below the stowage compartment. Stowage net
G
WARNING
Vehicles with the Occupant Classification
System (OCS):
If the gross weight of the objects in the stow- age net on the back of the front-passenger
seat is greater than 4.4 lb (2 kg), OCS cannot
correctly assess the occupant's weight cate-
gory. The front-passenger front air bag could
deploy without cause, or may fail to deploy in
the event of an accident. This poses an
increased risk of injury or even fatal injury.
Always observe the permissible gross weight
of 4.4 lb (2 kg). Stow and secure heavy
objects in the cargo compartment. Stowage areas
297Stowage and features Z

Roof carrier
Important safety notes G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the usual driving char- acteristics, as well as steering and braking,
change. The vehicle tilts more severely when
cornering and may react more sluggishly to
steering input.
If you exceed the maximum roof load, the
driving characteristics, as well as the steering
and braking, will be greatly impaired. There is a risk of an accident.
Adjust your driving style and never exceed the
maximum roof load.
! Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof carrier in such a way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
R raise the sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the tailgate fully
You will find information on the maximum roof
load in the "Technical data" section
(Y page 389).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions. Attaching the roof carrier X
Secure the roof carrier to roof rails 0043. In
doing so, observe the manufacturer's instal-
lation instructions. Features
Cup holder
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
R Always stow objects in such a way that they
cannot be tossed about in these or similar
situations.
R Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
R Ensure that closable stowage spaces are
shut before beginning your journey.
R Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (Y page 295). Features
303Stowage and features Z

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the center console in the rear compartment.
X To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: push into recess0087
from the right.
Ashtray insert 0043slides out slightly to the
right.
X Lift insert 0043up and out.
X To re-install the insert: place insert0043into
the holder and press down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To open: slide cover 0043to its foremost posi-
tion.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot.
X To close: pull cover 0043back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 0047in the igni-
tion lock (Y page 140).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console !
The socket is not suitable for operating the
tire inflation compressor.
X To open: slide the cover to its foremost posi-
tion.
X Lift up the cover of the socket.
X To close: pull the cover back as far as it will
go.
Socket in the rear passenger compart-
ment center console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear passenger compartment.
X Lift up the cover of the socket. Features
307Stowage and features Z

Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or X Charge the battery (Y page 342).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
X Connect a suitable electronic device. mbrace
General notes The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 00D9Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system volume control. Features
309Stowage and features Z