2019 MERCEDES-BENZ GLS SUV Owner's Manual

Kickdown
Use kickdown for maximum acceleration.
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Shifting back and forth between transmission
positions 005Band 005Ecan help to free up the
vehicle if it gets stuck in mud or snow. The vehi- cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift repeatedly
between transmission positions 005Band 005E,
move the DIRECT SELECT lever up and down
beyond the pressure point.
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients.
X Depending on the uphill or downhill gradient,
use the left-hand steering wheel paddle
shifter (Y page 152) to select a lower gear,
even if cruise control or Active Distance
Assist DISTRONIC is activated. Drive programs
Slippery drive program The
Slippery drive program has the following
characteristics:
R reduced engine and transmission settings for
optimum propulsion on slippery or snow-cov-
ered roads.
R optimized ESP ®
stability control on slippery or
snow-covered roads.
R the vehicle has improved driving stability on
slippery or snow-covered roads, for example. Comfort drive program The
Comfort drive program has the following
characteristics:
R comfort-oriented engine and transmission
settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
R the automatic transmission shifting up
sooner. This results in the vehicle being driven
at lower engine speeds and the wheels being
less likely to spin.
Sport drive program The
Sport drive program has the following char-
acteristics:
R sporty engine and transmission settings.
R the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
R the suspension exhibits sporty damping (vehi-
cles with AIRMATIC).
Drive program Sport Plus (Mercedes-
AMG vehicles) The
Sport Plus drive program has the following
characteristics:
R the vehicle exhibits particularly sporty driving
characteristics.
R the vehicle pulls away in first gear.
R the automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
R the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIRMATIC).
R the ECO start/stop function is deactivated, it
can, however, be activated again using the
ECO button (Y page 145). Automatic trans
mission
151Driving an d parking Z

Individual drive program
In the
Individual drive program, the following
properties of the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the transmission
R the suspension (vehicles with AIRMATIC)
R all vehicles (except Mercedes-AMG vehicles):
the steering
To select the gears in the Individualdrive pro-
gram permanently using the steering wheel pad-
dle shifters, select the permanent manual gear- shift program.
Information about configuring the Individual
drive program with the multimedia system can
be found in the Digital Operator's Manual. Manual gear shifting
General notes You can change gear yourself using the steering
wheel paddle shifters. The transmission must be
in position 005Bto do this.
Depending on which steering wheel paddle
shifter is pulled, the automatic transmission
immediately shifts into the next gear down or
up, if permitted.
To use manual shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the current
gear appears in the multifunction display
instead of transmission position 005B.
If manual gearshifting is deactivated, the gears
will be selected automatically. Temporary setting X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Pull steering wheel paddle shifter 0043or0044.
The temporary setting is active for a certain
amount of time. Under certain conditions, the
minimum amount of time is extended, e.g. in the
case of lateral acceleration, during overrun
mode or when driving on steep terrain.
X To deactivate: pull steering wheel paddle
shifter 0044and hold it in place.
or
X Use the DIRECT SELECT lever to switch the
transmission position.
or X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (all vehicles except
Mercedes-AMG vehicles) X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Press button 0043.152
Automatic transmissionDriving and pa
rking

X
To deactivate: press button0043.
or X Use the DYNAMIC SELECT controller to
change the drive program.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the DIRECT SELECT lever to
position 005B.
X Press button 0043.
Indicator lamp 0044lights up.
X To deactivate: press button0043.
or X Use the DYNAMIC SELECT controller to
switch to the Individualdrive program.
Indicator lamp 0044goes out.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automatically
even when the engine limiting speed for the
current gear is reached. When the engine lim- iting speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. X
To shift up: pull steering wheel paddle
shifter 0044.
The automatic transmission shifts up to the
next gear.
All vehicles (except Mercedes-AMG vehi-
cles): if the maximum engine speed in the
gear currently engaged is reached and you
continue to accelerate, the automatic trans-
mission automatically shifts up to prevent
engine damage.
X To shift down: pull steering wheel paddle
shifter 0043.
The automatic transmission shifts down to
the next gear.
Automatic down shifting occurs when coast-
ing.
If the engine were to exceed the maximum
engine speed when shifting down, the auto-
matic transmission protects against engine
damage by not shifting down.
Shift recommendation The gearshift recommendations assist you in
adopting an economical driving style. The rec-
ommended gear is shown in the multifunction
display.
X When the corresponding gearshift recom-
mendation 0043appears in the multifunction
display of the instrument cluster, shift to rec-
ommended gear 0044. Automatic transmission
153Driving and parking Z

Upshifting (Mercedes-AMG vehicles)
!
In manual mode, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed for the current
gear is reached. When the engine limiting
speed is reached, the fuel supply is cut to
prevent the engine from overrevving. Always
make sure that the engine speed does not
reach the red area of the tachometer. There is
otherwise a risk of engine damage. 0043
Gear indicator
0044 Upshift indicator
Before the engine speed reaches the red area,
an upshift indicator will be shown in the multi-
function display. X
When the UP
UP message appears in the multi-
function display, pull on the right-hand steer- ing wheel paddle shifter.
Kickdown Mercedes-AMG vehicles:
kickdown is only
possible in the temporary setting.
X For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel paddle shifters.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving. 154
Automatic transmissionDriving and parking

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. Refueling
155Driving and parking Z

G
WARNING
Fuels are toxic and harmful to health. There is a risk of injury.
You must avoid fuels coming into contact with
skin, eyes and clothes or being swallowed.
Do not inhale the fuel vapors. Keep children
away from fuels.
Keep doors and windows closed during the
refueling process.
If you or others come into contact with fuel,
observe the following points:
R Immediately rinse the fuel off your skin with
soap and water.
R If you get fuel into your eyes, immediately
rinse your eyes throughly with clean water.
Seek medical attention immediately.
R Seek medical attention immediately if fuel
has been swallowed. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic charging can lead to the creation
of sparks and ignite fuel vapor. There is a risk of fire and explosion.
Touch the metallic body of the vehicle before
you open the fuel filler cap or handle the pump nozzle. Any possible electrostatic charge
present will in this way be depleted.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system. !
Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 385). Refueling
General information Pay attention to the important safety notes
(Y
page 155).
The fuel filler flap is unlocked or locked auto-
matically when you unlock or lock the vehicle
with the SmartKey or using KEYLESS-GO.
The position of the fuel filler cap is displayed
00B6 in the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi- cle.
Opening the fuel filler flap 0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table 156
RefuelingDriving and parking

X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key
position 0092. This is the same as the SmartKey
having been removed.
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counter-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 260).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 282). Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050 0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key position 0092. This is the
same as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. Refueling
157Driving and parking Z

Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 140)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. 158
ParkingDriving and parking