2019 MERCEDES-BENZ GLS SUV change tore

nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, such as:
R Operating states of system components (e.g.
fill levels, battery status, tire pressure)
R Status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
R Malfunctions and defects in important system
components (e.g. lights, brakes)
R Information about events leading to vehicle
damage
R System responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
R Ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit
function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees (e.g. workshops, manufacturers) or
third parties (e.g. breakdown services). Services
can include repair services, maintenance pro-
cesses, warranty cases and quality assurance
measures. The data are read out via the con-
nection for the diagnostics connection in the
vehicle, which is required by law. The relevant
offices in the service network or third parties
collect, process and use the data. This data
documents the vehicle's technical states, is
used to help in finding malfunctions and improv-
ing quality and is sent to the manufacturer
where necessary. In addition, the manufacturer is subject to product liability. The manufacturerneeds technical data from vehicles for this pur-
pose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com- fort and infotainment functions yourself as part
of the selected equipment. These include, for example:
R Multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
R Address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
R Navigation destinations that have been
entered
R Data about using Internet services
This data can be saved locally in the vehicle or
located on a device that you have connected to
the vehicle (e.g. smartphone, USB memory stick or MP3 player). If this data is saved in the vehi-
cle, you can delete it at any time. This data is
sent to third parties only at your request, par-
ticularly when you use online services in accord- ance with the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the equipment in question, these can include:
R Seat and steering wheel position settings
R Suspension and climate control settings
R Custom settings such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile end device to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include:
R General vehicle information
R Position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem. Data stored in the vehicle
33Introduction Z

Online services
Wireless network connection If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi-
cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile devi- ces that you have brought into the vehicle (e.g.
smartphones). Online functions can be used via
this wireless network connection. These include online services and applications/apps providedby the manufacturer or other providers.
Services provided by the manufacturer In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place (e.g. operating instructions,
manufacturer's website) and provides the asso-
ciated information subject to data protection
legislation. Personal data can be used in order to
provide online services. The exchange of data
for this purpose takes place via a secure con-
nection, e.g. with the manufacturer's IT systems intended for the purpose. Collecting, processing
and using personal data beyond the provision of
services is permitted only on the basis of a stat-
utory permit or declaration of consent.
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
apply in particular to legally prescribed func-
tions and services such as the "eCall" emer-
gency call system.
Services from third parties If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
USA only:
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems performed. The EDR is designed to record data
relating to vehicle dynamics and safety systemsfor a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
R How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have 34
Data stored in the vehicleIntroduction

KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (Y page 142). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the 0036 and0037 buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 80).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the 0037 or0036 button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock: press the0036button once.
X To unlock centrally: press the0036button
twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 78).
X To restore the factory settings: press and
hold down the 0036and0037 buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 80). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or with KEYLESS-
GO, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 75).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of the
arrow and at the same time remove mechan- ical key 0044from the SmartKey.
For further information about:
R Unlocking the driver's door (Y page 84)
R Unlocking the cargo compartment
(Y page 88)
R Locking the vehicle (Y page 84)
Inserting the mechanical key X
Push mechanical key 0044completely into the
SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey
79Opening and closing Z

G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 389).
You should preferably place luggage or loads in the cargo compartment. Observe the loading
guidelines (Y page 295).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You can:
R close the tailgate manually from outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the emer-
gency release Tailgate reversing feature
On vehicles with the tailgate remote closing fea- ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening or closing, this pro-
cedure is stopped. If the tailgate is stopped dur- ing the closing procedure, it will open again
automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing feature does not respond:
R to soft, light and thin objects, e.g. fingers
R over the last 00C2in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate Opening and closing manually from
outside
Opening X
Press the 0036button on the SmartKey.
X Pull handle 0043and release it.
The tailgate opens automatically. Cargo compartment
85Opening and closing Z

Automatic anti-glare mirrors
G
WARNING
Electrolyte may escape if the glass in an auto- matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following:
R Rinse off the electrolyte from your skin
immediately with water.
R Immediately rinse the electrolyte out of
your eyes thoroughly with clean water.
R If the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting.
R If electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
R Immediately change out of clothing which
has come into contact with electrolyte.
R If an allergic reaction occurs, seek medical
attention immediately.
The rear-view mirror and the exterior mirror on
the driver's side automatically go into anti-glare
mode if the following conditions are met simul-
taneously:
R the ignition is switched on and
R incident light from headlamps strikes the sen-
sor in the rear-view mirror
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior lighting
is switched on. Parking position for the exterior mir-
ror on the front-passenger side
Setting and storing the parking position You can position the front-passenger side exte-
rior mirror in such a way that you can see the
rear wheel on that side as soon as you engage
reverse gear. You can store this position. Using reverse gear
0043
Button for the driver's side exterior mirror
0044 Button for the front-passenger side exterior
mirror
0087 Switch
0085 Memory button M
X Bring the vehicle to a standstill.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Press button 0044.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the default setting parking posi-
tion.
X Use button 0087to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
The parking position is stored.
i If you shift the transmission to another posi-
tion, the exterior mirror on the front-
passenger side returns to the driving position.
Using the memory button You can store the parking position of the exte-
rior mirror on the front-passenger side using
memory button
M0085. The reverse gear must not
be engaged during the process.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X Press button 0044.
X Use button 0087to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb. 112
MirrorsSeats
, steering wheel and mirrors

Further information on driving safety systems
(Y page 66). Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or towing a trailer. By doing so, you will make use of
the braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady speed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
i Cruise control should not be activated when
driving off-road.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored. Cruise control lever 0043
Activates or increases speed
0044 Activates or reduces speed
0087 Deactivates cruise control
0085 Activates at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be released.
R you are driving faster than 20 mph (30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position 005B.
R DSR must be deactivated.
R the Offroad Plus drive program must be deac-
tivated (vehicles with the Off-road Engineer-
ing Package).
Storing, maintaining and calling up a
speed Storing and maintaining a speed
X Accelerate the vehicle to the desired speed.
X Briefly press the cruise control lever up 0043or
down 0085.
X Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the Driving systems
171Driving and parking Z

To avoid damage to the vehicle, deactivate
Active Distance Assist DISTRONIC and the
HOLD function in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
Active Distance Assist DISTRONIC:
R Can neither reduce the risk of accident nor
override the laws of physics if you fail to adapt
your driving style.
R Cannot take into account road, weather or
traffic conditions.
R Is only an aid.
You are responsible for the distance to the vehi-
cle in front, for vehicle speed, for braking in good
time and for staying in your lane.
Do not use Active Distance Assist DISTRONIC:
R In road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
R On icy or slippery roads; braking or acceler-
ating can cause the drive wheels to lose trac-
tion and the vehicle could then skid
R In poor visibility, e.g. due to fog, heavy rain or
snow
Active Distance Assist DISTRONIC may not
detect narrow vehicles driving in front, e.g.
motorcycles, or vehicles driving in a staggered
formation.
In particular, the detection of obstacles can be
impaired if:
R There is dirt on the sensors or anything else
covering the sensors
R There is snow or heavy rain
R There is interference by other radar sources
R There are strong radar reflections, for exam-
ple in parking garages
If Active Distance Assist DISTRONIC no longer
detects a vehicle in front, Distance Pilot
DISTRONIC may unexpectedly accelerate to the
speed stored.
This speed may:
R Be too high if you are driving in a turning lane
or an exit lane
R Be so high when driving in the right-hand lane
that you overtake vehicles in the left-hand
lane
R Be so high in the left lane that you pass vehi-
cles driving on the right If there is a change of drivers, advise the new
driver of the speed stored.
Cruise control lever 0043
Activates or increases speed
0044 Activates or reduces speed
0087 Deactivates Active Distance Assist
DISTRONIC
0085 Activates at the current speed or last stored
speed
0083 Sets a specified minimum distance
Activating Active Distance Assist
DISTRONIC Activation conditions
To activate Active Distance Assist DISTRONIC,
the following conditions must be fulfilled:
R the engine must be started. It may take up to
two minutes of driving before Active Distance Assist DISTRONIC is ready for use.
R the electric parking brake must be released.
R ESP ®
must be active, but not intervening.
R the transmission must be in position 005B.
R the driver's door must be closed when you
shift from 005Dto005B or your seat belt must be
fastened.
R the front-passenger door and rear doors must
be closed.
R the Offroad Plus drive program must be deac-
tivated (vehicles with the Off-road Engineer-
ing Package).
R DSR must be deactivated.
R the vehicle must not skid. 174
Driving systemsDriving and parking

Activating
X Briefly pull the cruise control lever towards
you 0087, up 0043or down 0085.
Active Distance Assist DISTRONIC is activa-
ted.
X Remove your foot from the accelerator pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
i If you do not fully release the accelerator
pedal, the Act.
Act. Distance Distance Assist
AssistSuspen‐
Suspen‐
ded
ded message will appears on the multifunc-
tion display. The set distance to a slower-
moving vehicle in front will then not be main-
tained. You will be driving at the speed you
determine by the position of the accelerator
pedal.
You can also activate Active Distance Assist
DISTRONIC when stationary. The lowest speed
that can be set is 20 mph (30 km/h).
X Briefly pull the cruise control lever towards
you 0087, up 0043or down 0085.
Active Distance Assist DISTRONIC is activa-
ted.
Activating at the current speed or last
stored speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you 0087.
X Remove your foot from the accelerator pedal.
The first time Active Distance Assist
DISTRONIC is activated, it stores the current
speed or regulates the speed of the vehicle to the previously stored speed. Driving with Active Distance Assist
DISTRONIC Pulling away and driving
X If you want to pull away with Active Dis-
tance Assist DISTRONIC: remove your foot
from the brake pedal.
X Briefly pull the cruise control lever towards
you 0085.
or X Accelerate briefly.
Your vehicle pulls away and adapts its speed
to that of the vehicle in front. If no vehicle is
detected in front, your vehicle accelerates to
the set speed.
The vehicle can also pull away when it is facing
an unidentified obstacle or is driving on a differ-
ent line from another vehicle. The vehicle then
brakes automatically.
If there is no vehicle in front, Active Distance
Assist DISTRONIC operates in the same way as cruise control.
If Active Distance Assist DISTRONIC detects a
slower-moving vehicle in front, it brakes your
vehicle. In this way, the distance you have selec-
ted is maintained.
If Active Distance Assist DISTRONIC detects a
faster-moving vehicle in front, it increases the
driving speed. However, the vehicle is only
accelerated up to the speed you have stored.
Selecting the drive program
Active Distance Assist DISTRONIC supports a
sporty driving style if you have selected the
Sport orSport Plus drive program
(Y page 151). Acceleration behind the vehicle in
front or to the set speed is then noticeably more dynamic. If you have selected the Comfortdrive
program, the vehicle accelerates more gently.
This setting is recommended in stop-and-start
traffic.
Changing lanes If you change to the overtaking lane, Active Dis-
tance Assist DISTRONIC helps you if:
R you are driving faster than 45 mph (70 km/h)
R you switch on the appropriate turn signal
R Active Distance Assist DISTRONIC does not
currently detect a danger of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance Driving systems
175Driving and parking Z