2019 MERCEDES-BENZ GLS SUV brake

Protecting the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require you to dispose of materials, first try to regenerate orre-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant Genuine Mercedes-Benz parts
27Introduction Z

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (Y page 383). Operator's Manual
Vehicle equipment
i This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems
in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle. Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
i Should you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace- ment. The new Service and Warranty Infor-
mation booklet will be posted to you. Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
29,000 km (approximately 18,000 miles) on the odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause 28
Service and vehicle operationIntroduction

nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the
surroundings, such as:
R Operating states of system components (e.g.
fill levels, battery status, tire pressure)
R Status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
R Malfunctions and defects in important system
components (e.g. lights, brakes)
R Information about events leading to vehicle
damage
R System responses in special driving situa-
tions (e.g. air bag deployment, intervention of
stability control systems)
R Ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit
function, this data is used by manufacturers to
detect and rectify malfunctions and to optimize vehicle functions. Most of this data is volatile
and processed only in the vehicle itself. Only a
small part of the data is stored in event or mal-
function memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees (e.g. workshops, manufacturers) or
third parties (e.g. breakdown services). Services
can include repair services, maintenance pro-
cesses, warranty cases and quality assurance
measures. The data are read out via the con-
nection for the diagnostics connection in the
vehicle, which is required by law. The relevant
offices in the service network or third parties
collect, process and use the data. This data
documents the vehicle's technical states, is
used to help in finding malfunctions and improv-
ing quality and is sent to the manufacturer
where necessary. In addition, the manufacturer is subject to product liability. The manufacturerneeds technical data from vehicles for this pur-
pose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com- fort and infotainment functions yourself as part
of the selected equipment. These include, for example:
R Multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system
R Address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system
R Navigation destinations that have been
entered
R Data about using Internet services
This data can be saved locally in the vehicle or
located on a device that you have connected to
the vehicle (e.g. smartphone, USB memory stick or MP3 player). If this data is saved in the vehi-
cle, you can delete it at any time. This data is
sent to third parties only at your request, par-
ticularly when you use online services in accord- ance with the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the equipment in question, these can include:
R Seat and steering wheel position settings
R Suspension and climate control settings
R Custom settings such as interior lighting
If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile end device to the vehicle. You can control this by
means of the control elements integrated in the vehicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include:
R General vehicle information
R Position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem. Data stored in the vehicle
33Introduction Z

Online services
Wireless network connection If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi-
cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile devi- ces that you have brought into the vehicle (e.g.
smartphones). Online functions can be used via
this wireless network connection. These include online services and applications/apps providedby the manufacturer or other providers.
Services provided by the manufacturer In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place (e.g. operating instructions,
manufacturer's website) and provides the asso-
ciated information subject to data protection
legislation. Personal data can be used in order to
provide online services. The exchange of data
for this purpose takes place via a secure con-
nection, e.g. with the manufacturer's IT systems intended for the purpose. Collecting, processing
and using personal data beyond the provision of
services is permitted only on the basis of a stat-
utory permit or declaration of consent.
You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
apply in particular to legally prescribed func-
tions and services such as the "eCall" emer-
gency call system.
Services from third parties If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
USA only:
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems performed. The EDR is designed to record data
relating to vehicle dynamics and safety systemsfor a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
R How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have 34
Data stored in the vehicleIntroduction

Cockpit
Function Page
0043
Steering wheel paddle shifter 152
0044
Combination switch 116
0087
Instrument cluster 37
0085
Horn
0083
DIRECT SELECT lever 148
0084
Parking Assist PARKTRONIC
warning display
191
006B
Overhead control panel 42
006C
Climate control systems 125
006D
Ignition lock 140
Start/Stop button 140 Function Page
006E
Adjusts the steering wheel
manually
108
006F
Adjusts the steering wheel
electrically
108
Steering wheel heating 109
0070
Cruise control lever 171
0071
Opens the hood 321
0072
Diagnostics connection 31
0073
Electric parking brake 159
0074
Light switch 11536
CockpitAt a glance

Instrument cluster
Function Page
0043
Speedometer with segments 230
Warning and indicator lamps:
00BB
ESP®
OFF 279
0025
ABS 277
Brakes 276
0027
(USA only) 004D
(Canada only) 0058
Low-beam headlamps 116
0060
Parking lamps 116
00E5
ESP® 279
0057
High-beam headlamps 116
Electric parking brake (red) 282
0049
(USA only) 0024
(Canada only) 0024
Electric parking brake
(yellow) 282
00BA
Distance warning 285
0044
003E003D
Turn signals 116 Function Page
0087
Multifunction display 232
0085
Tachometer 230
Warning and indicator lamps:
005E
Rear fog lamp 116
00B9
Check Engine 282
0077
Tire pressure monitor 286
0075
Restraint system 45
00E9
Seat belts 275
0083
Coolant temperature gauge 231
Warning and indicator lamps:
00AC
Coolant 283
0084
Fuel level indicator
Warning and indicator lamps:
00B6
Reserve fuel with fuel
filler flap location indicator
(right-hand side) 282
006B
Instrument cluster lighting 230
i
Information on displaying the outside tem-
perature in the multifunction display can be found under "Outside temperature display"
(Y
page 230). Instrument cluster
37At a glance

only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
R Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front passenger side deploys under the following conditions:
- the OCS system detects that the front
passenger seat is occupied or
- the seat belt buckle tongue is engaged in
the belt buckle of the front passenger seat
R Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
R Emergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
i Not all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
R Head-on collision
R Side impact
R Rollover PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE
®
takes pre-emptive measures to protect the vehi- cle occupants.
Important safety notes !
Make sure that there are no objects in the
footwell or behind the seats. There is a danger that the seats and/or objects could be dam-
aged when PRE-SAFE ®
is activated.
Although your vehicle is equipped with PRE-
SAFE ®
, the possibility of injury in the event of an
accident cannot be ruled out. Always adapt your
driving style to suit the prevailing road and
weather conditions and maintain a safe distance from the vehicle in front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely
R on vehicles with the Driving Assistance PLUS
package: when Active Brake Assist intervenes
powerfully or the radar sensor system detects an imminent danger of collision in certain sit- uations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the side windows and the
sliding sunroof are closed.
R vehicles with the memory function: the front-
passenger seat is adjusted if it is in an unfav-
orable position.
R vehicles with a multicontour seat: the air pres-
sure in the side bolsters of the seat backrest
is increased.
If the hazardous situation passes without result- ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. On vehicles with multicontour
seats, the air pressure in the side bolsters is
reduced again. All settings made by PRE-SAFE ®
can then be reversed. 58
Occupant safetySafety

If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (Y page 48).PRE-SAFE
®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance PLUS package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE ®
PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the vehi-
cle is backing up.
When driving, or when parking or exiting a park-
ing space using Active Parking Assist, PRE-
SAFE ®
PLUS will not apply the brakes.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision. PRE-SAFE
®
PLUS takes the following measures
depending on the hazardous situation detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
R if the radar sensor system detects that a rear-
end collision is imminent:
- the brake pressure is increased if the driver
applies the brakes when the vehicle is sta- tionary.
- the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is can-
celed:
R if the accelerator pedal is depressed when a
gear is engaged
R if the risk of a collision passes or is no longer
detected
R if Active Distance Assist DISTRONIC indicates
an intention to intervene
If the hazardous situation passes without result- ing in an accident, the original settings are
restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
R the hazard warning lamps are switched on
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered
R vehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
R the engine is switched off and the fuel supply
is cut off
R vehicles with Mercedes me connect: auto-
matic emergency call Children in the vehicle
Important safety notes
Accident statistics show that children secured
in the rear seats are safer than children secured
in the front-passenger seat. For this reason,
Mercedes-Benz strongly advises that you install Children in the vehicle
59Safety Z