2019 MERCEDES-BENZ GLS SUV transmission

G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a gasoline engine:
avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery may be shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have the thawed-out battery checked at a qualified
specialist workshop.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jumper cables are not damaged.
R Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
R The jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position 005D.
X Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0092in the ignition lock and remove it
(Y page 140).
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood.
i Right-hand-drive vehicle:
the jump-starting connection points may be located on the other
side of the vehicle. 344
Jump-startingBreakdown assistance

Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 383).
! When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop. !
Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
! When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position 005Dwhen you open the
driver's or front-passenger door, which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum dis-
tance of 30 miles (50 kilometers). A towing 346
Towing and tow-startingBreakdown assistance

speed of 30 mph (50 km/h) must not be
exceeded.
For towing distances over 30 miles
(50 kilometers), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle has suffered transmission damage, have it transported on a transporter or trailer.
The automatic transmission must be in position
005C when the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 0048in
the ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position 005C
Disarm the automatic locking feature before the vehicle is towed (Y page 241). You could other-
wise be locked out when pushing or towing the
vehicle. Permitted towing methods
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
When towing away, use a towing rope or a tow-
ing bar with both axles on the ground. Do not use any tow bar systems. Installing/removing the towing eye
Installing the towing eye The brackets for the screw-in towing eye are
located in the bumpers. They are at the front and
rear behind covers 00430044.
X Remove the towing eye from the vehicle tool
kit (Y page 335).
X To open the cover at the front: press the
mark on cover 0043inwards in the direction of
the arrow.
X To open the cover at the rear: insert a flat,
blunt object into the cutout and lever
cover 0044out of the bumper.
X Take cover 0043or0044 off the opening.
X Screw in the towing eye clockwise as far as it
will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye.
X Position cover 0043or0044 in the bumper and
press the cover on until it engages.
X Place the towing eye in the vehicle tool kit. Towing a vehicle with both axles on
the ground
The automatic transmission shifts to position
005D automatically when you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. Towing and tow-starting
347Breakdown assistance Z

In order to ensure that the automatic transmis-
sion stays in position 005Cwhen towing away the
vehicle, you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Depress and hold the brake pedal.
X Shift the automatic transmission to position
005C.
X Leave the SmartKey in position 0048in the igni-
tion lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 117).
In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination switch as usual. In this case, only the indicator lamps
for the direction of travel flash. After resetting
the combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged. All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Shift the automatic transmission to position
005C.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
005D.
X Turn the SmartKey to position 0092in the igni-
tion lock and remove it.
X Secure the vehicle.
Securing the vehicle !
After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the transport platform.
X Secure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS) Important safety notes
G
WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/ trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury. 348
Towing and tow-startingBreakdown assistance

When transporting, make sure that:
R the vehicle is has been loaded onto the
transporter correctly
R the vehicle is secured at all four wheels with
suitable tensioning straps
R you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
Securing the vehicle ! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
X Secure all four wheels after loading the vehi-
cle. Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away with both axles on the ground or be loaded up
and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem: if the battery is defective, the automatic
transmission will be locked in position 005D. To
shift the automatic transmission to position 005C,
you must provide power to the vehicle's on-
board electrical system in the same way as
when jump-starting (Y page 343).
Have the vehicle transported on a transporter or
trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission must
not be tow-started. You could otherwise dam- age the automatic transmission.
You can find information on "Jump-starting"
under (Y page 343). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! For the fuse boxes in the engine compart-
ment and under the rear bench seat, only use fuses with the suffix "S". Otherwise, compo-
nents or systems could be damaged.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper- ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the
same rating, which you can recognize by the
color and value. The fuse ratings are listed in the fuse allocation chart.
The fuse allocation chart is located in the fuse
box under the rear bench seat (Y page 350).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- ist workshop, e.g. an authorized Mercedes-Benz
Center. Before changing a fuse
Observe the important safety notes
(Y page 349)
X Switch off the engine.
X Switch off all electrical consumers. Fuses
349Breakdown assistance Z

ponents may also be damaged. There is a risk
of an accident.
Rotate front and rear wheels only if the wheels
and tires are of the same dimensions.
! On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 373).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system or
the tire pressure monitor (Y page 359).Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation. Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel. Mounting a wheel
Preparing the vehicle X
Vehicle with emergency spare wheel:
when mounting the emergency spare wheel in
the event of a flat tire, follow the additional
notes on vehicle preparation under "Flat tire" (Y page 335).
X Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Bring the front wheels into the straight-ahead
position.
X Vehicles with automatic transmission:
shift the transmission to position
005D.
X Vehicles with the AIRMATIC package:
make sure that the normal vehicle level is
selected (Y page 187).
X Vehicles with the Off-Road Engineering
package:
make sure that the normal level is
selected (Y page 180).
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the driv-
er's door.
The vehicle electronics are now in position
0092. This means no SmartKey is in the ignition lock.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 140).
X If included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
X Safeguard the vehicle against rolling away.
i Apart from certain country-specific varia-
tions, vehicles are not equipped with a tire-
change tool kit. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified
specialist workshop. Changing a wheel
373Wheels and tires Z

Information regarding technical data
i The data stated here specifically refers to a
vehicle with standard equipment. Consult an
authorized Mercedes-Benz Center for the
data for all vehicle variants and trim levels. Vehicle electronics
Installing wireless devices and mobile
phones G
WARNING
The electromagnetic radiation from two-way
radios can interfere with the vehicle electron-
ics if two-way radios are manipulated or ret-
rofitted incorrectly. This could jeopardize the
operating safety of the vehicle. There is a risk of an accident.
You should have all work on electrical and
electronic components carried out at a quali-
fied specialist workshop. G
WARNING
If you incorrectly operate two-way radios in
the vehicle, the electromagnetic radiation
may interfere with the vehicle electronics, for example if:
R the two-way radio is not connected to an
exterior antenna
R the exterior antenna is not correctly moun-
ted or is not low-reflection
This could jeopardize the operating safety of
the vehicle. There is a risk of an accident.
Have the low-reflection exterior antenna
installed at a qualified specialist workshop.
Always connect two-way radios to the low-
reflection exterior antenna when operating in the vehicle.
! The operating permit may be invalidated if
the instructions for installation and use of
two-way radios are not observed. In particular, the following requirements must
be complied with:
R only approved wavebands may be used
R observe the maximum permissible output
in these wavebands
R only approved antenna positions may be
used
Excessive levels of electromagnetic radiation
may cause damage to your health and the health of others. Using an exterior antenna takes into
account current scientific discussions relating
to the possible health hazards that may result
from electromagnetic fields.
The following antenna positions may be used for
the correct installation of two-way radios: Approved antenna positions
0043
Rear roof area
0044 Rear fender
i On the rear fenders, it is recommended to
position the antenna on the side of the vehicle
closest to the center of the road.
Use Technical Specification ISO/TS 21609
(Road Vehicles – "EMC guidelines for installa-
tion of aftermarket radio frequency transmitting
equipment") when installing wireless devices.
Observe the legal requirements for accessory
parts.
If your vehicle has installations for two-way radio
equipment, use the power supply or antenna
connections intended for use with the basic wir-
ing. Be sure to observe the manufacturer's Sup- plement when installing.
Deviations with respect to frequency bands,
maximum transmission outputs or antenna
positions must be approved by Mercedes-Benz. 382
Vehicle electronicsTechnical data

The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values: Frequency band Maximum
transmission output Short wave
3 - 54 MHz 100 W
4 m waveband
74 - 88 MHz 30 W
2 m waveband
144 - 174 MHz 50 W
Trunked radio system/
Tetra
380 - 460 MHz 10 W
70 cm waveband
400 - 460 MHz 35 W
Mobile communications
(2G/3G/4G) 10 W
The following can be used in the vehicle without
restrictions:
R Two-way radios with a maximum transmission
output of up to 100 mW
R Two-way radios with transmitter frequencies
in the 380 - 410 MHz waveband and a maxi-
mum transmission output of up to 2 W
(trunked radio/Tetra)
R Mobile phones (2G/3G/4G)
There are no restrictions when positioning the
antenna on the outside of the vehicle for the
following wavebands:
R Trunked radio system/Tetra
R 70 cm waveband
R 2G/3G/4G Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
X
Open the driver's door.
You will see vehicle identification plate 0043. Example: vehicle identification plate (USA only)
0044 Paint code
0087 VIN Example: vehicle identification plate (Canada only)
0044 Paint code
0087 VIN
i The data shown on the vehicle identification
plate is used only as an example. This data is
different for every vehicle and can deviate Identification plates
383Technical data Z