2019 MERCEDES-BENZ GLE COUPE emergency towing

Maintenance and care
......................296
Engine compartment ........................... 296
ASSYST PLUS ...................................... 300
Care ..................................................... 301 Breakdown assistance
.....................309
Where will I find...? .............................. 309
Flat tire ................................................ 310
Battery (vehicle) .................................. 315
Jump-starting ....................................... 318
Towing and tow-starting ...................... 321
Fuses .................................................. .324 Wheels and tires
............................... 327
Important safety notes ........................ 327
Operation ............................................ 327
Winter operation .................................. 329
Tire pressure ....................................... 330
Loading the vehicle .............................. 337
All about wheels and tires ................... 341
Changing a wheel ................................ 347
Wheel and tire combinations .............. .352
Emergency spare wheel ....................... 353 Technical data
................................... 357
Information regarding technical data ... 357
Vehicle electronics .............................. 357
Identification plates ............................ .358
Service products and filling capaci-
ties ...................................................... 359
Vehicle data ......................................... 364
Vehicle data for off-road driving .......... 366
Trailer tow hitch ................................... 367 Contents
3

KEYLESS-GO .................................. 250
Lights .............................................2
35
Safety systems .............................. 224
SmartKey ....................................... 250
Tires ............................................... 245
Vehicle .......................................... .247
Distance recorder
see Odometer
see Trip odometer
Distance warning (warning lamp) .... 262
Distance warning function
Function/notes ................................ 65
Warning lamp ................................. 262
Doors
Automatic locking (on-board com-
puter) ............................................. 219
Automatic locking (switch) .............. .81
Central locking/unlocking
(SmartKey) ...................................... .74
Control panel .................................. .41
Display message ............................ 249
Emergency locking ........................... 81
Emergency unlocking ....................... 81
Important safety note s.................... 80
Opening (from inside) ...................... 80
Overview .......................................... 80
Power closing .................................. 81
Drinking and driving ......................... 147
Drive program
Automatic transmission ................. 138
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 220
Drive programs
Display (DIRECT SELECT lever) ...... 136
Driver's door
see Doors
Driving
Important safety notes .................. 126
Towing vehicles ............................. 207
Driving abroad
Mercedes-Benz Service ................. 301
Driving Assistance PLUS package ... 194
Driving in mountainous terrain
Approach/departure angle ............ 155
Driving lamps
see Daytime running lamps
Driving off-road
see Off-road driving Driving safety system
Active Brake Assist .......................... 65
Braking assistance appropriate tothe situation ..................................... 66
Driving safety systems
ABS (Anti-lock Braking System) ....... 64
Active Brake Assist with cross-
traffic function ................................. 70
ADAPTIVE BRAK E............................. 70
BAS (Brake Assist System) .............. 65
Distance warning function ............... 65
EBD (electronic brake force distri- bution) ............................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 67
Important safety information ........... 64
Overview .......................................... 64
STEER CONTROL ............................. 72
Driving system
Active Distance Assist
DISTRONIC .................................... 157
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 164
ADS PLUS ...................................... 169
AIRMATIC package ........................ 168
Parking assist PARKTRONIC .......... 173
Driving systems
360°camera .................................. 184
Active Blind Spot Assist ................. 194
Active Curve System ...................... 170
Active Lane Keeping Assist ............ 197
Active Parking Assist ..................... 176
AMG adaptive sport suspension
system ........................................... 172
ATTENTION ASSIST ........................ 189
Blind Spot Assist ............................ 191
Cruise control ................................ 156
Display message ............................ 239
Driving Assistance Plus package ... 194
HOLD function ............................... 165
Lane Keeping Assist ...................... 193
Rear view camera .......................... 180
Traffic Sign Assist .......................... 190
Driving tips
Active Distance Assist
DISTRONIC .................................... 163
Automatic transmission ................. 137 Index
9

Brakes ........................................... 149
Break-in period .............................. 126
Downhill gradient ........................... 149
Drinking and driving ....................... 147
Driving in winter ............................. 151
Driving on flooded roads ................ 151
Driving on sand .............................. 154
Driving on wet roads ...................... 150
Driving over obstacles ................... 154
Exhaust check ............................... 147
Fuel ................................................ 147
General .......................................... 147
Hydroplaning ................................. 150
Icy road surfaces ........................... 151
Limited braking efficiency on sal-
ted roads ....................................... 150
Off-road driving .............................. 153
Off-road fording ............................. 151
Snow chains .................................. 329
The first 1000 miles (1500 km) ..... 126
Tire ruts ........................................ .154
Towing a trailer .............................. 200
Traveling uphill ............................... 155
Wet road surface ........................... 150
DSR (Downhill Speed Regulation)
Display message ............................ 240
Function/notes ............................ .167
DVD video
Operating (on-board computer) ..... 214
see also Digital Operator's Man-
ual ................................................. .264
DYNAMIC SELECT controller
Automatic transmission ................. 134 E
EASY-ENTRY feature Activating/deactivating ................. 219
Function/notes ............................ .101
EASY-EXIT feature
Crash-responsive ........................... 101
Function/notes ............................ .101
Switching on/off ........................... 219
EASY-PACK cargo compartment
management system ........................ 278
EBD (electronic brake force distri-
bution)
Display message ............................ 226 Function/notes ................................ 69
ECO display
Function/notes ............................ .148
On-board computer ....................... 212
ECO start/stop function
Automatic engine start .................. 132
Automatic engine switch-off .......... 131
Deactivating/activating ................. 132
General information ....................... 131
Important safety notes .................. 131
Introduction ................................... 131
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency
Automatic measures after an acci-
dent ................................................. 57
Emergency release
Driver's door ................................... .81
Vehicle .............................................81
Emergency spare wheel
General note s ................................ 353
Im portant safety notes .................. 353
Removing .......................................3 54
Storage location ............................ 354
Stowing .......................................... 354
Emergency Tensioning Devices
Activation ......................................... 54
Emergency unlocking
Tailgate ............................................ 85
Emissions control
Service and warranty information .... 27
Engine
Check Engine warning lamp ........... 259
Display message ............................ 236
ECO start/stop function ................ 131
Engine number ............................... 359
Irregular running ............................ 133
Jump-starting ................................. 318
Starting (important safety notes) ... 128
Starting problems .......................... 133
Starting the engine with the
SmartKey ....................................... 129
Starting via smartphone ................ 129
Starting with KEYLESS-GO ............. 129
Switching off .................................. 144
Tow-starting (vehicle) ..................... 324
Engine electronics
Problem (malfunction) ................... 133 10
Index

P
Paddle shifters see Steering wheel paddle shifters
Paint code number ............................358
Paintwork (cleaning instructions) ... 303
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 89
Operating ......................................... 90
Operating the roller sunblinds for
the sliding sunroof ........................... 91
Problem (malfunction) ..................... 92
Rain closing feature ......................... 91
Reversing feature ............................ .90
Parcel shelf ........................................2 77
Parking
Important safety notes .................. 144
Parking brake ................................ 145
Position of exterior mirror, front-
passenger side ............................... 104
Rear view camera .......................... 180
see PARKTRONIC
Parking aid
see 360° camera
see Exterior mirrors
see PARKTRONIC
Parking Assist PARKTRONIC
Deactivating/activating ................. 175
Driving system ............................... 173
Function/notes ............................ .173
Important safety notes .................. 173
Problems (malfunctions) ................ 176
Sensor range ................................. 173
Towing a trailer .............................. 173
Warning displa y............................. 174
Parking assistance
see Driving system
Parking brake
Applying automaticall y................... 146
Applying or releasing manually ...... 145
Display message ............................ 226
Electric parking brake .................... 145
Emergency braking ........................ 146
General notes ................................ 145
Releasing automaticall y................. 146
Warning lamp ................................. 259 Parking lamps
Switching on/of f........................... 107
PASSENGER AIR BAG
Display message ............................ 233
Indicator lamps ................................ 43
Problem (malfunction) ................... 233
Pets in the vehicle ............................... 63
Phone book
see also Digital Operator's Man-
ual .................................................. 264
Plastic trim (cleaning instruc-
tions) .................................................. 307
Power locks ......................................... 81
Power washers .................................. 302
Power windows
see Side windows
PRE-SAFE ®
(anticipatory occupant
protection)
Display message ............................ 230
Operation ......................................... 56
PRE-SAFE ®
PLUS (anticipatory
occupant protection PLUS)
Display message ............................ 230
Operation ......................................... 57
Protection against theft
ATA (Anti-Theft Alarm system )......... 73
Immobilizer ...................................... 73
Protection of the environment
General notes .................................. 26
Pulling away
Automatic transmission ................. 130
General notes ................................ 130
Hill start assist ............................... 130
Trailer ............................................ 130 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 31
Qualified specialist workshop ........... 30 R
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 221
Radiator cover ................................... 29716
Index

Direction of rotatio
n...................... 348
Display message ............................ 245
Distribution of the vehicle occu-
pants (definition) ............................ 347
DOT (Department of Transporta-
tion) (definition) ............................. 345
DOT, Tire Identification Number
(TIN) ............................................... 345
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 346
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 346
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 346
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 346
Important safety notes .................. 327
Increased vehicle weight due to
optional equipment (definition) ...... 346
Information on driving .................... 327
Kilopascal (kPa) (definition) ........... 346
Labeling (overview) ........................ 342
Load bearing index (definition) ...... 347
Load index ..................................... 344
Load index (definition) ................... 346
M+S tire s....................................... 329
Maximum load on a tire (defini-
tion) ............................................... 346
Maximum loaded vehicle weight
(definition) ..................................... 346
Maximum permissible tire pres-
sure (definition) ............................. 346
Maximum tire load ......................... 344
Maximum tire load (definition) ....... 346
MOExtended tire s.......................... 328
Optional equipment weight (defi-
nition) ............................................ 347
PSI (pounds per square inch) (def-
inition) ........................................... 347
Replacing ....................................... 347
Service life ..................................... 328
Sidewall (definition) ....................... 347
Snow chains .................................. 329
Speed rating (definition) ................ 346
Storing ........................................... 348
Structure and characteristics
(definition) ..................................... 345
Summer tires in winter .................. 329 Temperature .................................. 341
TIN (Tire Identification Number)
(definition) ..................................... 347
Tire bead (definition) ...................... 347
Tire pressure (definition) ................ 347
Tire pressures (recommended) ...... 346
Tire size (data) ............................... 352
Tire size designation, load-bearing
capacity, speed rating .................... 342
Tire tread ....................................... 328
Tire tread (definition) ..................... 347
Total load limit (definition) ............. 347
Traction ......................................... 341
Traction (definition) ....................... 347
Tread wear ..................................... 341
TWR (permissible trailer drawbar
noseweight) (definition) ................. 347
Uniform Tire Quality Grading
Standards ...................................... 341
Uniform Tire Quality Grading
Standards (definition) .................... 345
Wear indicator (definition) ............. 347
Wheel and tire combination ........... 352
Wheel rim (definition) .................... 346
see Flat tire
Top Tether ............................................ 60
Tow-starting
Emergency engine starting ............ 324
Important safety notes .................. 321
Towing
Permitted towing methods ............ 322
Towing a trailer
Axle load, permissibl e.................... 367
Cleaning the trailer tow hitch ......... 306
Coupling up a traile r...................... 202
Decoupling a trailer ....................... 204
Driving tip s.................................... 200
Important safety notes .................. 199
Installing the ball coupling ............. 201
Lights display message .................. 235
Mounting dimensions .................... 367
Parking Assist PARKTRONIC .......... 173
Power supply ................................. 205
Pulling away with a traile r.............. 130
Removing the ball coupling ............ 205
Trailer load s................................... 367
Towing away
Important safety guidelines ........... 321 Index
21

Installing the towing eye ................ 322
Notes for 4MATIC vehicles ............ 324
Removing the towing eye ............... 322
Transporting the vehicle ................ 323
With both axles on the ground ....... 322
Towing eye .........................................3 10
Traffic reports
see also Digital Operator's Man-
ual ................................................. .264
Traffic Sign Assist
Activating/deactivating the warn-ing function ................................... .216
Display message ............................ 240
Function/notes ............................ .190
Important safety notes .................. 190
Instrument cluster display ............. 190
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 204
Trailer towing
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 199
Blind Spot Assist ............................ 193
Permissible trailer loads and
drawbar noseweights ..................... 204
Transfer case ..................................... 141
Transmission
see Automatic transmission
Transmission position display ......... 136
Transporting the vehicle .................. 323
Traveling uphill
Brow of hill ..................................... 155
Driving downhill ............................ .155
Maximum gradient-climbing capa-
bility ............................................... 155
Trim pieces (cleaning instruc-
tions) ................................................. .307
Trip computer (on-board com-
puter) ................................................. .211
Trip odometer
Calling up ....................................... 211
Resetting (on-board computer) ...... 212
Trunk
see Tailgate
Trunk load (maximum) ......................364 Turn signals
Display message ............................ 235
Switching on/off ........................... 107
Two-way radio
Frequencies ................................... 357
Installation ..................................... 357
Transmission output (maximum ).... 357
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 347
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 81
From inside the vehicle (central
unlocking button) ............................. 80
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 220
USB devices
Connecting to the Media Inter-
face ............................................... 271 V
Vanity mirror (in the sun visor) ........ 282
Vehicle
Correct use ...................................... 30
Data acquisition ............................... 31
Display message ............................ 247
Equipment ....................................... 27
Individual settings .......................... 217
Limited Warranty ............................. 31
Loading .......................................... 337
Locking (in an emergency) ............... 81
Locking (SmartKey) .......................... 74
Lowering ........................................ 351
Maintenance .................................... 28
Operating safety .............................. 29
Parking .......................................... 144
Parking for a long period ................ 147
Pulling away ................................... 130
Raising ........................................... 349
REACH Regulation ........................... 30
Reporting problems ......................... 31
Securing from rolling away ............ 349
Towing away .................................. 321 22
Index

lished between the Customer Assistance Center
and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
R If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
R If the relevant mobile phone network is not
available, no emergency call can be initiated.
The indicator lamp in the SOS button flashes
continuously.
No voice connection can be established to the
Mercedes-Benz Customer Assistance Center.
The Call Call Failed
Failed message appears on the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press and hold the SOS button for at least one
second 0044.
The indicator lamp in SOS button 0044flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
X After the emergency call, close cover 0043.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button 0044, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by other means. Breakdown assistance call button
X
To call: press Roadside Assistance but-
ton 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call Call
Connected Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 290).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing. Features
287Stowage and features Z

Vehicle tool kit
General notes The vehicle tool kit can be found in the stowage
well under the cargo compartment floor.
Apart from certain country-specific variations,
the vehicles are not equipped with a tire-change
tool kit. Some tools for changing a wheel are
specific to the vehicle. For more information on
which tools are required to perform a wheel
change on your vehicle, consult a qualified spe-
cialist workshop.
Necessary tire-changing tools can include, for
example:
R jack
R wheel chock
R lug wrench
R ratchet wrench
R alignment bolt
Vehicles with a TIREFIT kit 0043
Jack
0044 Warning triangle
0087 Folding wheel chock
0085 Towing eye
0083 Alignment bolt
0084 Tire inflation compressor
006B Lug wrench
006C Ratchet wrench
006D Tire sealant filler bottle
X Open the tailgate.
X Lift the cargo compartment floor up
(Y page 279).
X Use the TIREFIT kit (Y page 312). Vehicles with a "Minispare" emergency
spare wheel 0043
Folding wheel chock
0044 Lug wrench
0087 Alignment bolt
0085 Towing eye
0083 Jack
0084 Ratchet wrench
X Open the tailgate.
X Lift the cargo compartment floor up
(Y page 279).
X Remove the "Minispare" emergency spare
wheel (Y page 354). Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat proper-
ties)
Vehicle preparation is not necessary on vehi-
cles with MOExtended tires.
R a TIREFIT kit (Y page 310)
R an emergency spare wheel (only for certain
countries)
Vehicles with an mbrace system (USA only)
which are not equipped with a TIREFIT kit: in the event of a flat tire, contact the Customer Assis-tance Center for the mbrace emergency call
system (Y page 286).
Information on changing and mounting wheels
(Y page 347).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps. 310
Flat tireBreakdo
wn assis tance