2019 MERCEDES-BENZ GLC ESP

Publication details
Internet
Further information about Mercedes-Benzvehi-cles and about Daimler AG can be found on thefollowing websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada only)
Editorial office
©Daimler AG: not to be reprinted, translated orotherwise reproduced, in whole or in part, with-out written permission from Daimler AG.
Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
RBluetooth®isaregistered trademark of Blue-tooth SIG Inc.
RDTS™ isaregistered trademark of DTS, Inc.
RDolby®and MLP™ are registered trademarksof DOLBYLaboratories.
RBabySmart™, ESP®and PRE-SAFE®are reg-istered trademarks of Daimler AG.
RHomeLink®isaregistered trademark of John-son Controls.
RiPod®and iTunes®are registered trademarksof Apple Inc.
RBurmester®isaregistered trademark ofBurmester Audiosysteme GmbH.
RMicrosoft®and Windows media®are regis-tered trademarks of Microsoft Corporation.
RSIRIUS®isaregistered trademark of SiriusXM RadioInc.
RHD Radio™ isaregistered trademark of iBiq-uity Digital Corporation.
RGracenote®isaregistered trademark ofGracenote, Inc.
RZAGAT Survey®and related brands are regis-tered trademarks of Zagat Survey, LLC.
In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could poseathreat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-gers that could lead to damage to your vehi-cle.
iPractical tips or further information thatcould be helpful to you.
XThis symbol indicates aninstruction that must be fol-lowed.
XSeveral of these symbols insuccession indicate an
instruction with severalsteps.
(Ypage)This symbol tells you whereyou can find more informa-tion aboutatopic.
YYThis symbol indicates awarning or an instructionthat is continued on the nextpage.
Dis‐Dis‐playplayThis text indicatesames-sage on the multifunctiondisplay/multimedia display.
As at 02.11.2017

Driving Assistance PLUS package...197
Driving on flooded roads.................. 159
Driving safety system
Active Brake Assist .......................... 66
Crosswind Assist .............................71
Driving safety systems
ABS (Anti-lock Braking System) .......65
Active Brake Assist with cross-
traffic function................................. 72
ADAPTIVE BRAKE............................. 72
Adaptive Brake Assist ...................... 67
BAS (Brake Assist System) .............. 66
Distance warning function ............... 66
EBD (electronic brake force distri-
bution) ............................................. 72
ESP®(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 162
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 168
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Parking assist PARKTRONIC .......... 179
RACE START (Mercedes-AMG
vehicles) ........................................ 171
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 175
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 160
Display message ............................ 244
Driving Assistance Plus package ... 197
HOLD function ............................... 170
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
Rear view camera .......................... 182
Traffic Sign Assist .......................... 193
Driving tips
Active Distance Assist
DISTRONIC .................................... 167
Automatic transmission ................. 144
Brakes ........................................... 157
Break-in period .............................. 130
Downhill gradient ........................... 157
Drinking and driving ....................... 156
Driving in winter ............................. 159
Driving on flooded roads ................ 159
Driving on wet roads ...................... 159
Exhaust check ............................... 156
Fuel ................................................ 156
General .......................................... 155
Hydroplaning ................................. 159
Icy road surfaces ........................... 159
Important safety notes .................. 130
Limited braking efficiency on sal-
ted roads ....................................... 158
Snow chains .................................. 332
Subjecting brakes to a load ........... 158
The first 1000 miles (1500 km) ..... 130
Towing a trailer .............................. 203
Wet road surface ........................... 158
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (dual-zone auto-
matic climate control).................... 122
E
EASY-ENTRY feature
Function/notes............................. 103
EASY-EXIT feature
Function/notes............................. 103
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes................................ 72
ECO display
Function/notes............................. 156
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 136
10Index

Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes.................. 135
Introduction ................................... 135
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door.................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 262
Display message ............................ 240
ECO start/stop function ................ 135
Engine number ............................... 358
Irregular running ............................ 138
Jump-starting ................................. 322
Starting (important safety notes)... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle) ..................... 327
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ........................................... 301
Additives ........................................ 361
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Checking the oil level using the
on-board computer........................ 301
Display message ............................ 242
Filling capacity ............................... 361
General notes ................................ 360
Notes about oil grades ................... 360
Notes on oil level/consumption .... 300
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual .................................................. 268
ESC (Electronic Stability Control)
see ESP®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 224
Characteristics ................................. 69
Crosswind Assist ............................. 71
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 70
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 69
Display message ............................ 228
Function/notes................................ 68
General notes .................................. 68
Important safety information ........... 68
Trailer stabilization ........................... 71
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem)...................................................... 68
Exhaust
see Exhaust pipe
Exhaust check................................... 156
Exhaust pipe
Cleaning ......................................... 309
Exterior lighting
Cleaning ......................................... 308
Setting options .............................. 109
see Lights
Exterior mirrors
Adjusting ....................................... 104
Index11

Dipping (automatic) ....................... 105
Folding in/out (automatically) ....... 105
Folding in/out (electrically)........... 105
Out of position (troubleshooting) ... 105
Setting ........................................... 105
Storing settings (memory func-
tion) ............................................... 107
Storing the parking position .......... 106
Eyeglasses compartment................. 279
F
Favorites
Overview ........................................ 271
Features............................................. 289
Filler cap
see Refueling
Flat tire
Changing a wheel/mounting the
spare wheel................................... 350
MOExtended tires.......................... 315
Preparing the vehicle ..................... 315
TIREFIT kit ...................................... 316
Floormats........................................... 298
Frequencies
Mobile phone ................................. 356
Two-way radio ................................ 356
Front wheel arch
Removing/installing the cover ....... 115
Front wheel arch cover
Installing/removing ....................... 115
Fuel
Additives ........................................ 360
Consumption statistics .................. 213
Displaying the current consump-
tion ................................................ 213
Displaying the range ...................... 213
Driving tips .................................... 156
E10 ................................................ 359
Fuel gauge....................................... 36
Gasoline ......................................... 359
Grade (gasoline)............................ 359
Important safety notes .................. 359
Problem (malfunction) ................... 152
Refueling ........................................ 150
Tank content/reserve fuel............. 359
Fuel filler flap
Closing ........................................... 152
Opening ......................................... 151
Fuel level
Calling up the range (on-board
computer) ...................................... 213
Fuel tank
Capacity ........................................ 359
Problem (malfunction) ................... 152
Fuses
Allocation chart ............................. 328
Before changing ............................. 327
Dashboard fuse box ....................... 328
Fuse box in the cargo compart-
ment .............................................. 328
Fuse box in the engine compart-
ment .............................................. 328
Fuse box in the front-passenger
footwell .......................................... 328
Important safety notes .................. 327
G
G-Meter (on-board computer,
Mercedes-AMG vehicles).................. 224
Garage door opener
Clearing the memory ..................... 298
General notes ................................ 295
Important safety notes .................. 296
Opening/closing the garage door..298
Problems when programming ........297
Programming (button in the rear-
view mirror) ................................... 296
Synchronizing the rolling code ....... 296
Gasoline............................................. 359
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles)....... 223
Genuine parts...................................... 27
Glove box...........................................279
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................268
H
Handling control system
see ESP®(Electronic Stability Program)
HANDS-FREE ACCESS.......................... 87
12Index

Quick access for Audio .................. 271
Switching ....................................... 270
Switching input line ....................... 270
Tow-starting
Emergency engine starting ............ 327
Important safety notes .................. 324
Towing a trailer
Axle load, permissible.................... 365
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer...................... 204
Decoupling a trailer ....................... 206
Driving tips .................................... 203
ESP®(Electronic Stability Pro-
gram) ............................................... 71
Important safety notes .................. 202
Installing the ball coupling ............. 204
Lights display message .................. 239
Power supply ................................. 206
Pulling away with a trailer.............. 135
Removing the ball coupling ............ 206
Trailer loads................................... 364
Towing away
Important safety guidelines ........... 324
Installing the towing eye ................ 325
Notes for 4MATIC vehicles ............ 327
Removing the towing eye ............... 326
Transporting the vehicle ................ 326
With both axles on the ground ....... 326
Towing eye......................................... 314
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 268
Traffic Sign Assist
Activating/deactivating the warn-
ing function .................................... 220
Display message ............................ 247
Function/notes............................. 193
Important safety notes .................. 193
Instrument cluster display ............. 193
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights............................................... 206
Trailer towing
Active Blind Spot Assist ................. 199
Active Lane Keeping Assist ............ 202
Blind Spot Assist ............................ 195
Permissible trailer loads and
drawbar noseweights ..................... 206
Transfer case..................................... 150
Transmission
Display message ............................ 253
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Transmission position display......... 142
Transporting the vehicle.................. 326
Trim pieces (cleaning instruc-
tions).................................................. 311
Trip computer (on-board com-
puter).................................................. 213
Trip odometer
Calling up ....................................... 212
Resetting (on-board computer) ...... 214
Trunk
see Cargo compartment
Turn signals
Display message ............................ 239
Replacing bulbs (front) ................... 115
Switching on/off........................... 110
Two-way radio
Frequencies ................................... 356
Installation ..................................... 356
Transmission output (maximum) .... 356
Type identification plate
see Vehicle identification plate
U
Unlocking
Emergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) ............................. 83
USB devices
Connecting to the Media Inter-
face ............................................... 277
V
Vanity mirror (in the sun visor)........ 290
Vehicle
Correct use ...................................... 31
Index23

Data acquisition ............................... 32
Display message ............................ 252
Electronics .....................................356
Equipment ....................................... 28
Individual settings .......................... 219
Limited Warranty .............................32
Loading .......................................... 340
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 354
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 152
Parking for a long period ................ 155
Pulling away................................... 134
Raising ........................................... 351
Reporting problems ......................... 31
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 363
Vehicle data
Dimensions .................................... 363
Vehicle emergency locking................ 84
Vehicle identification number
see VIN
Vehicle identification plate.............. 357
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 358
Type plate ...................................... 357
W
Warning and indicator lamps
ABS ................................................ 259
Active Brake Assist ........................ 265
Airbag ............................................ 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 262
ESP®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 262
General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 262
Restraint system ............................ 262
Seat belt ........................................ 257
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty.............................................. 28
Washer fluid
Display message ............................ 255
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 354
Wheel bolt tightening torque........... 354
Wheel chock...................................... 351
Wheels
Changing a wheel.......................... 350
Checking ........................................ 330
Cleaning ......................................... 308
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 350
Mounting a new wheel ................... 353
Mounting a wheel .......................... 351
Removing a wheel.......................... 353
Snow chains .................................. 332
Storing ........................................... 351
Tightening torque ........................... 354
Wheel size/tire size ....................... 354
24Index

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. acurb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody orparts of the chassis
In situations like this, the body, the under-body, chassis parts, wheels or tires could bedamaged without the damage being visible.Components damaged in this way can unex-pectedly fail or, in the case of an accident, nolonger withstand the loads they are designedto.
If the underbody paneling is damaged, com-bustible materials such as leaves, grass ortwigs can gather between the underbody andthe underbody paneling. If these materialscome in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checkedand repaired immediately at a qualified spe-cialist workshop. If on continuing your jour-ney you notice that driving safety is impaired,pull over and stop the vehicle immediately,paying attention to road and traffic condi-tions. In such cases, consult a qualified spe-cialist workshop.
Declaration of conformity for wireless
vehicle components
USA:"The wireless devices of this vehicle com-ply with Part 15 of the FCC Rules. Operation issubject to the two following two conditions: 1)These devices may not cause harmful interfer-ence, and 2) These devices must accept anyinterference received, including interferencethat may cause undesired operation. Changesor modifications not expressly approved by theparty responsible for compliance could void theuser’s authority to operate the equipment."
Canada:"The wireless devices of this vehiclecomply with Industry Canada license-exemptRSS standard(s). Operation is subject to the fol-lowing two conditions: (1) These devices maynot cause interference, and (2) These devicesmust accept any interference, including inter-ference that may cause undesired operation ofthe device."
30Operating safety
Introduction