2019 MERCEDES-BENZ GLC ESP

multimedia system; see the Digital Operator'sManual.
You will receive visual and acoustic locking con-firmation if all components were able to belocked.
When the locator lighting is activated via themultimedia system, it lights up when it is darkafter the vehicle is unlocked with the SmartKey;see the Digital Operator's Manual.
XTo open the tailgate automatically fromoutside the vehicle:press and hold theTbutton until the tailgate opens.
XTo close the tailgate automatically fromoutside the vehicle:if the SmartKey is loca-ted in the immediate vicinity of the vehicle,press theTbutton on the SmartKey.When the tailgate closes you can then releasethe button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Locking/unlocking centrally
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carry theSmartKey with you. You can combine the func-tions of KEYLESS-GO with those of a conven-tional SmartKey. Unlock the vehicle by usingKEYLESS-GO, for instance, and lock it using the7button on the SmartKey.
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. When locking orunlocking with KEYLESS-GO, the distancebetween the SmartKey and the correspondingdoor handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicleand the SmartKey determines whether a validSmartKey is in, or in the direct vicinity of, thevehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor surfaceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenience clos-ing feature (Ypage 91).
XTo unlock the tailgate:push the top of staron the tailgate.
Deactivating and activating
If you do not intend to use a SmartKey for anextended period of time, you can deactivate theKEYLESS-GO function of the SmartKey. TheSmartKey will then use very little power, therebyconserving battery power. For the purposes ofactivation/deactivation, the vehicle must not benearby.
XTo deactivate:press the7button on theSmartKey twice in rapid succession.The battery check lamp (Ypage 80) of theSmartKey flashes twice briefly and lights uponce, then KEYLESS-GO is deactivated.
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated featuresare available again.
78SmartKey
Opening and closing

The vehicle will be fully unlocked if it had previ-ously been fully unlocked. If only the driver'sdoor had been previously unlocked, only thedoor which has been opened from the inside isunlocked.
Automatic locking feature
XTo deactivate:press and hold buttonCforapproximately five seconds until a tonesounds.
XTo activate:press and hold buttonDforapproximately five seconds until a tonesounds.
If you press one of the two buttons and do nothear a tone, the relevant setting has alreadybeen selected.
The vehicle is locked automatically when theignition is switched on and the wheels are turn-ing.
You could therefore be locked out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is being tested on a dynamometer.
You can activate and deactivate the automaticlocking mechanism via the multimedia system(see the Digital Operator's Manual).
Locking/unlocking the driver's door
with the mechanical key
iIf you want to centrally lock the vehicle usingthe mechanical key, begin by pressing thelocking button for the interior locking mech-anism while the driver's door is open. Thenlock the driver's door using the mechanicalkey.
XInsert the mechanical key into openingCinthe protective cap.
XPull and hold the door handle.
XPull the protective cap on the mechanical keyas straight as possible away from the vehicleuntil it releases.
XRelease the door handle.
XTo lock:turn the mechanical key clockwise asfar as it will go to positionG.
XTo unlock:turn the mechanical key counter-clockwise as far as it will go to positionG.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 75).
Cargo compartment
Important safety notes
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
84Cargo compartment
Opening and closing

cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
You can limit the opening angle of the tailgate(Ypage 89).
Do not leave the SmartKey in the cargo com-partment. You could otherwise lock yourselfout.
You should preferably place luggage or loads inthe cargo compartment. Observe the loadingguidelines (Ypage 278).
Tailgate object detection with revers-
ing feature
Vehicles with remote tailgate closing:
The tailgate is equipped with automatic objectdetection with reversing function. If a solidobject blocks or restricts the tailgate when auto-matically opening, this procedure is stopped. If asolid object blocks or restricts the tailgate whenautomatically closing, the tailgate automaticallyopens again slightly. Automatic object detectionwith reversing function is only an aid. It is not asubstitute for your attentiveness when openingand closing the tailgate.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last

Operation
XTo open or close:kick with your foot intosensor detection rangeCbeneath thebumper.Two warning tones sound while the tailgate isopening or closing.
XIf the tailgate does not open or close afterseveral attempts:wait at least ten secondsthen kick under the bumper once again.
If you hold your foot under the bumper for toolong, the tailgate does not open or close. Repeatthe leg movement more quickly if this occurs.
To stop the opening or closing procedure, youhave the following options:
RKick with your foot into sensor detectionrangeCbeneath the bumper.
RPress the top of the star on the tailgate.
RPress the closing button on the tailgate.
RPress theTbutton on the SmartKey.
If the tailgate closing procedure has been stop-ped:
RMove your foot under the bumper again andthe tailgate will open.
If the tailgate opening procedure has been stop-ped:
RKick with your foot under the bumper againand the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
You can also stop the closing process by per-forming a kicking movement under the rearbumper.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
Opening and closing
88Cargo compartment
Opening and closing

Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-matic reversing feature. If a solid object blocksor restricts a side window from travelingupwards during the automatic closing process,the side window opens again automatically. Dur-ing the manual closing process, the side windowonly opens again automatically after the corre-sponding switch is released. The automaticreversing feature is only an aid and does notrelieve you of the responsibility of paying atten-tion when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile adjusting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press theb
button to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located onthe driver's door. There is also a switch on eachdoor for the corresponding side window.
The switches on the driver's door take prece-dence.
CFront left
DFront right

You can continue to operate the side windowsafter you switch off the engine or remove theSmartKey. This function remains active for fiveminutes or until you open a front door.
When the override feature for the side windowsis activated, the side windows cannot be oper-ated from the rear (Ypage 64).
Information on opening and closing the rollersunblinds on the rear side windows(Ypage 290).
Convenience opening
General notes
If the SmartKey is in close proximity to the vehi-cle, the convenience opening function is availa-ble.
Vehicles with KEYLESS-GO or KEYLESS-GOstart function:you can ventilate the vehiclebefore you start driving.
To do this, the SmartKey is used to carry out thefollowing functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the sliding sunroof
Rswitch on the seat ventilation for the driver'sseat
The "convenience opening" feature is also avail-able when the vehicle is unlocked.
Convenience opening
XPress and hold the6button on the Smart-Key until the sliding sunroof is in the desiredposition.
XTo interrupt convenience opening:releasethe6button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO or KEYLESS-GOstart function:if the SmartKey is in close prox-imity to the vehicle, the convenience closingfunction is available.
When you lock the vehicle, you can simultane-ously:
Rclose the side windows
Rclose the sliding sunroof
Notes on the automatic reversing feature for:
Rthe side windows (Ypage 90)
Rthe sliding sunroof (Ypage 93)
Using the SmartKey
XPress and hold the7button until the sidewindows and the sliding sunroof are fullyclosed.
XMake sure that all the side windows and thesliding sunroof are closed.
XTo interrupt convenience closing:releasethe7button.
Using KEYLESS-GO
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. The gap betweenthe SmartKey and the corresponding door han-dle should not be greater than 3 ft (1 m).
XTouch recessed sensor surfaceCon thedoor handle until the side windows and thesliding sunroof are fully closed.
Side windows91
Opening and closing
Z

Make sure you only touch recessed sensorsurfaceC.
XMake sure that all the side windows and thesliding sunroof are closed.
XTo interrupt convenience closing:releaserecessed sensor surfaceCon the door han-dle.
Resetting the side windows
If a side window can no longer be closed fully,you must reset it.
XClose all the doors.
XTurn the SmartKey to positionGorHin theignition lock.
XPull the corresponding switch on the doorcontrol panel until the side window is com-pletely closed (Ypage 90).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch onthe door control panel until the side window iscompletely closed (Ypage 90).
XHold the switch for an additional second.
XIf the respective side window remains closedafter the button is released, then it has beenset correctly. If this is not the case, repeat thesteps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences andPPSolutions
A side window cannot beclosed because it isblocked by objects, e.g.leaves in the windowguide.
XRemove the objects.
XClose the side window.
A side window cannot beclosed and you cannotsee the cause.
If a side window is obstructed during closing and reopens againslightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.The side window is closed with increased force.
If a side window is obstructed again during closing and reopens againslightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.The side windows are closed without the automatic reversing fea-ture.
92Side windows
Opening and closing

XTurn the SmartKey to positionGorHin theignition lock.
XPress or pull theWswitch in the corre-sponding direction.
If you press/pull theWswitch beyond thepressure point, automatic operation is started inthe corresponding direction. When being raisedor opened, the sliding sunroof first automaticallymoves to the comfort setting. If you activateraise or open again, the sliding sunroof is raisedor opened completely. You can stop automaticoperation by pressing/pulling the switch again.
When opening and raising the roof, automaticoperation is only available if the sliding sunroofis in the closed position.
The sun protection cover automatically opensalong with the sliding sunroof. You can open orclose the sun protection cover manually whenthe sliding sunroof is raised or closed.
You can continue to operate the sliding sunroofafter switching off the engine or removing the
SmartKey from the ignition lock. This function isavailable for up to five minutes or until the driv-er's or front-passenger door is opened.
Resetting
!If the sliding sunroof still cannot be openedor closed fully after resetting, contact a quali-fied specialist workshop.
Reset the sliding sunroof if it does not movesmoothly.
XTurn the SmartKey to positionGorHin theignition lock.
XRaise the sliding sunroof fully at the rear(Ypage 93).
XKeep theWswitch pressed for anothersecond.
XMake sure that the sliding sunroof can be fullyopened and closed again (Ypage 93).
XIf this is not the case, repeat the steps above.
Problems with the sliding sunroof
GWARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the automatic closing process
The closing process is stopped.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact aqualified specialist workshop.
94Sliding sunroof
Opening and closing