2019 MERCEDES-BENZ GLC lock

Problems with the rear window defroster
ProblemPossible causes/consequences andPPSolutions
The rear windowdefroster has deactiva-ted prematurely or can-not be activated.
The battery has not been sufficiently charged.
XSwitch off any consumers that are not required, e.g. reading lamps,interior lighting or the seat heating.When the battery is sufficiently charged, the rear window defrostercan be activated again.
Switching air-recirculation mode
on/off
General notes
You can also temporarily deactivate the flow offresh air manually if unpleasant odors are enter-ing the vehicle from outside. The air alreadyinside the vehicle will then be recirculated.
If you switch on air-recirculation mode, the win-dows can fog up more quickly, in particular atlow temperatures. Only use air-recirculationmode briefly to prevent the windows from fog-ging up.
Activating/deactivating
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).
XTo activate:press therrocker switch upor down.The indicator lamp above therrockerswitch lights up.
Air-recirculation mode switches on automati-cally:
Rat high outside temperatures
Rat high levels of pollution (3-zone automaticclimate control only)
Rin a tunnel (vehicles with a navigation systemonly)
The indicator lamp above therrockerswitch is not lit when automatic air-recirculationmode is activated. Outside air is added afterabout 30 minutes.
XTo deactivate:press therrocker switchup or down.The indicator lamp above therrockerswitch goes out.
Air-recirculation mode deactivates automati-cally:
Rafter approximately five minutes at outsidetemperatures below approximately 41 ‡(5 †)
Rafter approximately five minutes if coolingwith air dehumidification is deactivated
Rafter approximately 30 minutes at outsidetemperatures above approximately 41 ‡(5 †) if the "Cooling with dehumidification"function is activated
Switching the residual heat on or off
General notes
The residual heat function is only available with3-zone automatic climate control.
Once the engine is switched off, it is possible tomake use of the residual heat of the engine tocontinue heating or ventilating the front com-partment of the vehicle for approximately30 minutes. The heating or ventilation timedepends on the interior temperature that hasbeen set.
Activating/deactivating
XTurn the SmartKey to position

XTo refill the perfume vial:unscrew the lid ofthe empty perfume vial to refill it yourself.
XFill the perfume vial with a maximum of0.5 fl. oz. (15 ml) of the desired liquid per-fume.
XScrew the lid back on to the vial.
!Only refill the perfume vial when you areoutside the vehicle. Otherwise, liquid perfumecould drip into the interior and contaminate it.
Always refill the empty refillable vial with thesame perfume. Otherwise, you might not ach-ieve optimum results from the perfume atom-izer.
Problems with the perfume atomizer
ProblemPossible causes/consequences andPPSolutions
The vehicle interior is notperfumed although theperfume atomizer is acti-vated.
The perfume vial has not been pushed into the holder as far as it willgo.
XSlide the perfume vial into the holder as far as it will go.
The perfume vial is not filled sufficiently.
XPre-filled vials:dispose of the empty vial.
XUse a new pre-filled vial.
XRefillable vials:refill the vial with a maximum of 0.5 fl. oz. (15 ml)of the same perfume.
The perfume atomizer is faulty.
XHave the perfume atomizer checked at a qualified specialist work-shop.
Ionization
Ionization is used to purify the air in the vehicleinterior and attain an improved interior climate.
The ionization of the interior air is odorless andcannot be perceived directly in the vehicle inte-rior.
You can switch ionization on/off using the mul-timedia system (Ypage 273).
Ionization can only be operated when the auto-matic climate control is switched on. The side airvent on the driver's side must be open.
Air vents
Important safety notes
GWARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh airthrough the air vents into the vehicle interior,please observe the following notes:
Rkeep the air inlet between the windshield andthe hood free of blockages, such as ice, snowor leaves.
Rnever cover the air vents or air intake grilles inthe vehicle interior.
128Air vents
Climate control

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.Pull away immediately. Avoid high enginespeeds and full throttle until the engine hasreached its operating temperature.
In vehicles with automatic transmission,engage positions P and R only when the vehi-cle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
!Mercedes-AMG vehicles:at low engine oiltemperatures below 68 ‡ (+20 †), the max-imum engine speed is restricted in order toprotect the engine. To protect the engine andmaintain smooth engine operation, avoid driv-ing at full throttle when the engine is cold.
Key positions
SmartKey
ZTo remove the SmartKey
GPower supply for some consumers, such asthe windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKey forthe vehicle. The ignition is not switched on.The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into theignition lock, the system needs approximatelytwo seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times insuccession corresponds to the different Smart-Key positions in the ignition lock. This is only thecase if you are not depressing the brake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
A check which periodically establishes a radioconnection between the vehicle and the Smart-Key determines whether a valid SmartKey is inthe vehicle. This occurs, for example, whenstarting the engine.
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To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted in theignition lock.
Rthe SmartKey must be in the vehicle.
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO. (Ypage 78)
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-Key.
If you lock the vehicle with the SmartKey remotecontrol or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will no longer be able to start the enginewith the Start/Stop button until the vehicle isunlocked again.
If you lock the vehicle centrally using the buttonon the front door (Ypage 83), you can continueto start the engine with the Start/Stop button.
The engine can be switched off while the vehicleis in motion by pressing and holding the Start/Stop button for three seconds. This functionoperates independently of the ECO start/stopautomatic engine switch-off function.
Key positions with the Start/Stop button
CStart/Stop button
DIgnition lock
As soon as the ignition is switched on, all theindicator lamps in the instrument cluster lightup. Warning and indicator lamps: see(Ypage 256).
If Start/Stop buttonChas not yet beenpressed, this corresponds to the SmartKeybeing removed from the ignition.
XTo switch on the power supply:pressStart/Stop buttonConce.The power supply is switched on. You can nowactivate the windshield wipers, for example.
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonCtwice when inthis position
XTo switch on the ignition:press Start/StopbuttonCtwice.The ignition is switched on.
The ignition is switched off again if:
Ryou do not start the engine from this positionwithin 15 minutes
Ryou press Start/Stop buttonConce when inthis position
The power supply is switched off again if:
Rthe driver's door is opened and
Ryou press Start/Stop buttonConce when inthis position
Removing the Start/Stop button
You can remove the Start/Stop button from theignition lock and start the vehicle as normalusing the SmartKey.
It is possible to switch between Start/Stop but-ton mode and key operation only when thetransmission is in position].
XRemove Start/Stop buttonCfrom ignitionlockD.
You do not have to remove the Start/Stop but-ton from the ignition lock when you leave thevehicle. You should, however, always take theSmartKey with you when leaving the vehicle. Aslong as the SmartKey is in the vehicle:
Rthe vehicle can be started using the Start/Stop button
Rthe electrically powered equipment can beoperated
132Driving
Driving and parking

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to30 seconds after a cold start. The sound of theengine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 141).The transmission position indicator on themultifunction display shows](Ypage 142).
iYou can start the engine in transmissionposition]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock and release it as soon as the engineis running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lockafter a short waiting period.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).The indicator lamps in the instrument clusterlight up (Ypage 256).
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 131) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-cles with KEYLESS-GO or the KEYLESS-GO startfunction.
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
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take the SmartKey with you when leaving thevehicle, even if you only leave it for a short time.Pay attention to the important safety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 132).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 133).
You can also start your engine via your smart-phone from outside the vehicle. In this case, thepreviously selected climate control setting isactivated. In this way you can cool or heat theinterior of the vehicle before starting the jour-ney.
Only start the engine via your smartphone if it issafe to start and run the engine where your vehi-cle is parked.
Observe the legal stipulations in the area whereyour vehicle is parked. Engine start via smart-phone may be limited to certain countries orregions.
You can execute a maximum of two consecutivestarting attempts via your smartphone. If youpress the start/stop button or insert the Smart-Key into the ignition lock, you can carry out twomore starting attempts with your smartphone.
The engine runs for ten minutes when startingwith the smartphone.
Once you have started the engine, you canswitch the engine off via your smartphone at anytime.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficientlycharged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started viayour smartphone before carrying out mainte-nance or repairs. You can prevent an enginestart via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
Depress the accelerator carefully when pullingaway.
The vehicle locks centrally once you have pulledaway. The locking knobs in the doors drop down.
You can open the doors from the inside at anytime.
You can also deactivate the automatic lockingfeature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-tion]to the desired position only if youdepress the brake pedal. Only then is the park-ing lock released. If you do not depress thebrake pedal, the DIRECT SELECT lever can still
134Driving
Driving an d parking

be moved but the parking lock remainsengaged.
iUpshifts take place at higher engine speedsafter a cold start. This helps the catalytic con-verter to reach its operating temperaturemore quickly.
Information on the automatic release of theelectric parking brake (Ypage 155).
Pulling away with a trailer
To ensure that you do not roll backwards whenpulling away on an uphill slope, engage the elec-tric parking brake.
XPress and hold handleC.The electric parking brake continues to brakeand prevent the vehicle from rolling back-wards.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterremains on.
XDepress the accelerator pedal.
XAs soon as the vehicle/trailer combination isheld by the driving force of the engine, releaseleverC.The electric parking brake is released.
The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
For further information on the electric parkingbrake, see (Ypage 154).
Hill start assist
Hill start assist helps you when pulling awayforward or in reverse on an uphill gradient. Itholds the vehicle for a short time after you haveremoved your foot from the brake pedal. Thisgives you enough time to move your foot from
the brake pedal to the accelerator pedal and todepress it before the vehicle begins to roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
Ryou are pulling away on a level road or on adownhill gradient.
Rthe transmission is in position\\
Rthe electric parking brake is applied.
RESP®is malfunctioning
ECO start/stop function
Introduction
The ECO start/stop function switches theengine off automatically if the vehicle is stoppedunder certain conditions.
The engine starts automatically when the driverwants to pull away again. The ECO start/stopfunction thereby helps you to reduce the fuelconsumption and emissions of your vehicle.
Important safety notes
GWARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
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drive program, regardless of the display in themultimedia system display.
Available drive programs:
IIndividualIndividual settings
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
Additional information for drive programs(Ypage 145).
You can also change gear yourself using thesteering wheel paddle shifters. For further infor-mation on the manual drive program(Ypage 147).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission positionDorR,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission positionDorR,
always firmly depress the brake pedal and do
not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
]Park position with parking lock
^Reverse gear
\\Neutral
[Drive
The DIRECT SELECT lever is on the right of thesteering column.
The DIRECT SELECT lever always returns to itsoriginal position. The current transmission posi-tion],^,\\or[is shown on the trans-mission position display on the multifunctiondisplay (Ypage 142).
Selecting park position
!If the engine speed is too high or the vehicleis coasting, do not shift the automatic trans-mission directly from[to^, from^to[or directly to]. Otherwise, the automatictransmission may be damaged.
XPush the DIRECT SELECT lever switch in thedirection of arrow].
Engaging park position automatically
Park position]is automatically engaged if:
Ryou switch off the engine using the SmartKeyand remove the SmartKey
Ryou switch off the engine using the SmartKeyor using the Start/Stop button and open thedriver's door or front-passenger door
Ryou open the driver's door when the vehicle isstationary or when driving at a very low speedand the transmission is in position[or^
Under certain conditions, the automatic trans-mission shifts automatically to transmissionposition]if the HOLD function or Active Dis-
Automatic transmission141
Driving and parking
Z