2019 MERCEDES-BENZ GLC check engine

XReach into the gap, pull hood catch handleDup and lift the hood.
If you lift the hood by approximately 15 in(40 cm), the hood is opened and held openautomatically by the gas-filled strut.
Closing the hood
XLower the hood and let it fall from a height ofapproximately 8 in (20 cm).
XCheck that the hood has engaged properly.If the hood can be raised slightly, it is notproperly engaged. Open it again and close itwith a little more force.
Radiator
Do not cover up the radiator, such as with athermal mat or insect protection cover. Other-wise, the values of the European on-board diag-nostics may be affected. Some of these read-ings are required by law and must be accurate atall times.
Engine oil
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
If engine oil comes into contact with hot com-
ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
General notes
Depending on your driving style, the vehicleconsumes up to 0.9 US qt (0.8 l) of oil per600 miles(1,000 km). The oil consumption maybe higher than this when the vehicle is new or ifyou frequently drive at high engine speeds.
Depending on the engine, the oil dipstick may bein a different location.
300Engine compartment
Maintenance and care

To check the engine oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-imately five minutes if the engine is at normaloperating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level usingthe oil dipstick
XPull oil dipstickCout of the dipstick guidetube.
XWipe off oil dipstickC.
XSlowly slide oil dipstickCinto the guide tubeto the stop and take it out again after approx-imately three seconds.If the level is between MIN mark

Mercedes-Benz Specifications for ServiceProducts is available at any authorizedMercedes-Benz Center.
The following cause engine failure or damageto the exhaust system:
RUse of engine oils and oil filters that havenot been expressly approved for the servicesystem
RReplacement of engine oil and oil filter afterthe replacement interval specified by theservice system has expired
RUse of engine oil additives
!Do not add too much oil. adding too muchengine oil can result in damage to the engineor to the catalytic converter. Have excessengine oil siphoned off.
Add engine oil (example)
XTurn capCcounter-clockwise and remove it.
XAdd engine oil.If the oil level is at or below the MIN mark onthe oil dipstick, add 1.1 US qt (1.0l)of engineoil.
XReplace capCon the filler neck and tightenclockwise.Ensure that the cap locks into place securely.
XCheck the oil level again with the oil dipstick(Ypage 301).
Further information on engine oil (Ypage 360).
Additional service products
Important safety notes
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
GWARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment:
Rswitch off the ignition
Rnever reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
Rremove jewelry and watches
Rkeep items of clothing and hair, for exam-
ple, away from moving parts
GWARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear protective gloves and protective
eyewear when opening. Open the cap slowly
to release pressure.
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
302Engine compartment
Maintenance and care

Checking coolant level
Checking the coolant level (example)
XPark the vehicle on a level surface.
Only check the coolant level when the vehicleis on a level surface and the engine has cooleddown.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button twice on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XCheck the coolant temperature display in theinstrument cluster (Ypage 36).The coolant temperature must be below158 ‡ (70 †).
XTurn the SmartKey to positionZin the igni-tion lock (Ypage 131).
or
XPress the Start/Stop button once on vehicleswith KEYLESS-GO or the KEYLESS-GO startfunction (Ypage 132).
XSlowly turn capChalf a turn counter-clock-wise and allow excess pressure to escape.
XTurn capCfurther counter-clockwise andremove it.If the coolant is at the level of marker bar

chrome trims must not be polished with achrome polish as this will cause them to losetheir black shine. For optimal care, the face-plates should be rubbed with a lightly oiledcloth after every car wash. Commerciallyavailable engine and care oils are suitable forthis.
For heavier soiling, you can apply a fine paint-work polish with a microfiber cloth. Removethe excess polish residue after polishing.
Impurities combined with the effects of road gritand corrosive environmental factors may causeflash rust to form on the surface. You canrestore the original shine of the exhaust pipe bycleaning it regularly, especially in winter andafter washing.
XClean the exhaust pipe with a care producttested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch
HEnvironmental note
Dispose of rags soaked in oil and grease in an
environmentally responsible manner.
!Please note the care instructions in thetrailer coupling manufacturer's operatinginstructions.
The ball coupling must be cleaned if it becomesdirty or corroded.
XRemove rust on the ball, e.g. with a wirebrush.
XRemove dirt with a clean, lint-free cloth or abrush.
XAfter cleaning, lightly oil or grease the ballcoupling.
XCheck that the vehicle's trailer tow hitch isworking properly.
You can also have the maintenance work on theball coupling and the trailer tow hitch carried outby a qualified specialist workshop.
Interior care
Cleaning the display
!For cleaning, do not use any of the following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household cleaningagents
These may damage the display surface. Donot put pressure on the display surface whencleaning. This could lead to irreparable dam-age to the display.
XBefore cleaning the display, make sure that itis switched off and has cooled down.
XClean the display surface using a commer-cially available microfiber cloth and TFT/LCDdisplay cleaner.
XDry the display surface using a dry microfibercloth.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Never attach the following to plastic surfa-ces:
Rstickers
Rfilms
Rperfume oil container or similar
You could otherwise damage the plastic.
!Do not allow cosmetics, insect repellent orsunscreen to come into contact with the plas-tic trim. This maintains the high-quality look ofthe surfaces.
XWipe the plastic trim with a damp, lint-freecloth, e.g. a microfiber cloth.
XHeavy soiling:use care and cleaning prod-ucts recommended and approved byMercedes-Benz.The surface may change color temporarily.Wait until the surface is dry again.
310Care
Maintenance and care

RMake sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery regularly checked at aqualified specialist workshop.
Comply with the service intervals in the Main-tenance Booklet, or contact a qualified spe-cialist workshop for more information.
!Always have work on batteries carried out ata qualified specialist workshop.
Should it, in exceptional circumstances, beabsolutely necessary to disconnect the 12-volt battery yourself, please observe the fol-lowing:
RSecure the vehicle to prevent it from rollingaway.
RSwitch off the ignition.
RDisconnect the negative terminal first andthen the positive terminal.
The transmission is locked in position]after disconnecting the battery.
After the work has been done, install the bat-tery and replace the cover of the positive ter-minal clamp firmly.
Comply with safety precautions and take pro-tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking areprohibited when handling the bat-tery. Avoid creating sparks.
Electrolyte or battery acid is corro-sive. Avoid contact with skin, eyes orclothing. Wear suitable protectiveclothing, especially gloves, apronand faceguard. Immediately rinseelectrolyte or acid splashes off withclean water. Contact a physician ifnecessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-mends that you only use batteries which havebeen tested and approved for your vehicle by
320Battery (vehicle)
Breakdown assistance

Mercedes-Benz. These batteries provideincreased impact protection to prevent vehicleoccupants from suffering acid burns should thebattery be damaged in the event of an accident.
In order for the battery to achieve the maximumpossible service life, it must always be suffi-ciently charged.
Like other batteries, the vehicle battery maydischarge over time if you do not use the vehicle.In this case, have the battery disconnected at aqualified specialist workshop. You can alsocharge the battery with a charger recommendedby Mercedes-Benz. Contact a qualified special-ist workshop for further information.
Have the battery charge state checked morefrequently if you use the vehicle mainly for shorttrips or if you leave it standing idle for a lengthyperiod. Consult a qualified specialist workshopif you wish to leave your vehicle parked for a longperiod of time.
Remove the SmartKey if you park the vehicleand do not require any electrical consumers.The vehicle will then use very little energy, thusconserving battery power.
Charging the 12 V battery
Vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.4 V.
All vehicles except vehicles with a lithium-ion battery:
!Only use battery chargers with a maximumcharging voltage of 14.8 V.
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
All vehicles:
!Only charge the battery using the jump-starting connection point.
The jump-starting connection point is in theengine compartment (Ypage 322).
XOpen the hood.
XConnect the battery charger to the positiveterminal and ground point in the same orderas when connecting the donor battery in thejump-starting procedure (Ypage 322).
Keep away from fire and open flames. Do notlean over a battery. Never charge the battery if itis still installed in the vehicle, unless you use abattery charger which has been tested andapproved by Mercedes-Benz. A battery chargerunit specially adapted for Mercedes-Benz vehi-cles and tested and approved by Mercedes-Benz is available as an accessory. It permits thecharging of the battery in its installed position.Contact an authorized Mercedes-Benz Centerfor further information and availability. Read thebattery charger's operating instructions beforecharging the battery.
All vehicles except vehicles with a lithium-ion battery:if the warning and indicator lampson the instrument cluster do not light up at lowtemperatures, it is very likely that the dis-charged battery has frozen. In this case you mayneither jump-start the vehicle nor charge thebattery. The service life of a thawed-out batterymay be shorter. The starting characteristics canbe impaired, particularly at low temperatures.Have the thawed-out battery checked at a quali-fied specialist workshop.
Vehicles with a lithium-ion battery:at lowtemperatures, do not charge a battery which hasbeen removed using a battery charger. Allow the
Battery (vehicle)321
Breakdown assistance
Z

battery to warm up gently first, if necessary.Otherwise, the service life can be shortened andthe starting characteristics impaired, especiallyat low temperatures.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point in the engine com-partment, consisting of a positive terminal and a ground point.
All vehicles except vehicles with a lithium-ion battery:
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
RNever place metal objects or tools on a battery.
RIt is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
RWhen jump-starting, make sure that the battery poles with identical polarity are connected.
RIt is particularly important to observe the described order when connecting and disconnecting
the jumper cables.
RNever connect or disconnect the battery terminals while the engine is running.
GWARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
If the warning and indicator lamps do not light up on the instrument cluster when temperatures arelow, it is probably because the discharged battery has frozen. In this case, you may neither chargethe battery nor jump-start the vehicle. The service life of a thawed-out battery may be shorter. Thestarting characteristics can be impaired, particularly at low temperatures. Have the thawed batterychecked at a qualified specialist workshop.
All vehicles:
322Jump-starting
Breakdown assistance