2019 MERCEDES-BENZ GLC check engine

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 65)
RBAS (BrakeAssistSystem) (Ypage 66)
RActive Brake Assist (Ypage 66)
RESP®(ElectronicStabilityProgram)(Ypage 68)
REBD (ElectronicBrake forceDistribution)(Ypage 72)
RADAPTIVE BRAKE (Ypage 72)
RActive Brake Assist with cross-traffic function(Ypage 72)
RSTEER CONTROL (Ypage 75)
Important safety notes
If you fail to adapt your driving style or if you areinattentive, the driving safety systems can nei-ther reduce the risk of an accident nor overridethe laws of physics. Driving safety systems aremerely aids designed to assist driving. You areresponsible for maintaining the distance to thevehicle in front, for vehicle speed, for braking ingood time, and for staying in lane. Always adaptyour driving style to suit the prevailing road andweather conditions and maintain a safe distancefrom the vehicle in front. Drive carefully.
The driving safety systems described only workas effectively as possible when there is ade-quate contact between the tires and the roadsurface. Pay particular attention to the informa-tion regarding tires, recommended minimumtire tread depths etc. in the "Wheels and tires"section (Ypage 330).
In wintry driving conditions, always use wintertires (M+S tires)and if necessary, snow chains.Only in this way will the driving safety systemsdescribed in this section work as effectively aspossible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way thatthe wheels do not lock when you brake. Thisallows you to continue steering the vehicle whenbraking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface conditions.ABS works on slippery surfaces, even when youonly brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 259) and dis-play messages which may be shown in theinstrument cluster (Ypage 228).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions as areminder to take extra care while driving.
Driving safety systems65
Safety
Z

multimedia system; see the Digital Operator'sManual.
You will receive visual and acoustic locking con-firmation if all components were able to belocked.
When the locator lighting is activated via themultimedia system, it lights up when it is darkafter the vehicle is unlocked with the SmartKey;see the Digital Operator's Manual.
XTo open the tailgate automatically fromoutside the vehicle:press and hold theTbutton until the tailgate opens.
XTo close the tailgate automatically fromoutside the vehicle:if the SmartKey is loca-ted in the immediate vicinity of the vehicle,press theTbutton on the SmartKey.When the tailgate closes you can then releasethe button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Locking/unlocking centrally
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carry theSmartKey with you. You can combine the func-tions of KEYLESS-GO with those of a conven-tional SmartKey. Unlock the vehicle by usingKEYLESS-GO, for instance, and lock it using the7button on the SmartKey.
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. When locking orunlocking with KEYLESS-GO, the distancebetween the SmartKey and the correspondingdoor handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicleand the SmartKey determines whether a validSmartKey is in, or in the direct vicinity of, thevehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor surfaceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenience clos-ing feature (Ypage 91).
XTo unlock the tailgate:push the top of staron the tailgate.
Deactivating and activating
If you do not intend to use a SmartKey for anextended period of time, you can deactivate theKEYLESS-GO function of the SmartKey. TheSmartKey will then use very little power, therebyconserving battery power. For the purposes ofactivation/deactivation, the vehicle must not benearby.
XTo deactivate:press the7button on theSmartKey twice in rapid succession.The battery check lamp (Ypage 80) of theSmartKey flashes twice briefly and lights uponce, then KEYLESS-GO is deactivated.
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated featuresare available again.
78SmartKey
Opening and closing

KEYLESS-GO start function
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Changing the settings of the locking
system
You can change the settings of the locking sys-tem. This means that only the driver's door andthe fuel filler flap are unlocked when the vehicleis unlocked. This is useful if you frequently travelalone.
XTo change the setting:press and hold downthe6and7buttons simultaneouslyfor approximately six seconds until the bat-tery check lamp (Ypage 80) flashes twice.
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock:press the7button.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp (Ypage 80) flashestwice.
The KEYLESS-GO functions can be changed asfollows:
XTo unlock the driver's door:touch the innersurface of the door handle on the driver'sdoor.
XTo unlock centrally:touch the inner surfaceof the door handle on the front-passengerdoor or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 75).
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlocked auto-matically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
XPush release catchCin the direction of thearrow and at the same time remove mechan-ical keyDfrom the SmartKey.
For further information about:
RLocking/unlocking the driver's door(Ypage 84)
RUnlocking the tailgate (Ypage 89)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
SmartKey79
Opening and closing
Z

ProblemPossible causes/consequences andPPSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remote con-trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 84).
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 321).
or
XJump-start the vehicle (Ypage 322).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.Pull away immediately. Avoid high enginespeeds and full throttle until the engine hasreached its operating temperature.
In vehicles with automatic transmission,engage positions P and R only when the vehi-cle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
!Mercedes-AMG vehicles:at low engine oiltemperatures below 68 ‡ (+20 †), the max-imum engine speed is restricted in order toprotect the engine. To protect the engine andmaintain smooth engine operation, avoid driv-ing at full throttle when the engine is cold.
Key positions
SmartKey
ZTo remove the SmartKey
GPower supply for some consumers, such asthe windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKey forthe vehicle. The ignition is not switched on.The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into theignition lock, the system needs approximatelytwo seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times insuccession corresponds to the different Smart-Key positions in the ignition lock. This is only thecase if you are not depressing the brake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
A check which periodically establishes a radioconnection between the vehicle and the Smart-Key determines whether a valid SmartKey is inthe vehicle. This occurs, for example, whenstarting the engine.
Driving131
Driving and parking
Z

Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
The catalytic converter is preheated for up to30 seconds after a cold start. The sound of theengine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 141).The transmission position indicator on themultifunction display shows](Ypage 142).
iYou can start the engine in transmissionposition]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock and release it as soon as the engineis running.
If the engine will not start:
XRemove the SmartKey from the ignition lock.
XReinsert the SmartKey into the ignition lockafter a short waiting period.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 131).The indicator lamps in the instrument clusterlight up (Ypage 256).
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 131) and release it as soonas the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button is only available on vehi-cles with KEYLESS-GO or the KEYLESS-GO startfunction.
The Start/Stop button can be used to start thevehicle manually without inserting the SmartKeyinto the ignition lock. The Start/Stop buttonmust be inserted in the ignition lock and theSmartKey must be in the vehicle. This mode forstarting the engine operates independently ofthe ECO start/stop automatic engine start func-tion.
You can start the engine if a valid SmartKey is inthe vehicle. Switch off the engine and always
Driving133
Driving and parking
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ProblemPossible causes/consequences andPPSolutions
The engine is not runningsmoothly and is misfir-ing.
There is a malfunction in the engine electronics or in a mechanicalcomponent of the engine management system.
XOnly depress the accelerator pedal slightly.Otherwise, non-combusted fuel may get into the catalytic converterand damage it.
XHave the cause rectified immediately at a qualified specialist work-shop.
The coolant temperaturedisplay indicates a valuewithin the red band.
The coolant level is too low. The coolant is too hot and the engine is nolonger being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant tocool down.
XCheck the coolant level (Ypage 303). Observe the warning notesas you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select thedrive program.
Available drive programs for Mercedes-AMG GLC 43 4MATIC:
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
EEconomyParticularly economicaldriving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE(S‑MODEL)Driving characteristics suit-able for a race circuit
S+Sport PlusParticularly sporty drivingcharacteristics
SSportSporty driving characteris-tics
CComfortComfortable and economi-cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected thefollowing vehicle characteristics will change:
Rthe drive (engine and transmission manage-ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information on automatic drive programcharacteristics (Ypage 145).
Additionally, in drive programIyou can config-ure the respective vehicle characteristics usingthe multimedia system. You can find informa-tion about this under "DYNAMIC SELECT" in thevehicle's Digital Operator's Manual.
DYNAMIC SELECT switch139
Driving and parking
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Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission no lon-ger changes gear.
The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[or^.If[is selected, the transmission only shifts to one gear; if^isselected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshopimmediately.
Transfer case
This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always trans-mitted to both axles.
!Performance tests may only be carried outon a 2-axle dynamometer. The brake systemor transfer case could otherwise be damaged.Contact a qualified specialist workshop for aperformance test.
!Since ESP®engages automatically, the igni-tion must be switched off (the SmartKey orStart/Stop button must be in positionZorG) if
Rthe electrical parking brake is being testedusing a dynamometer
Rthe vehicle is being towed with only oneaxle raised (not permitted for vehicles with4MATIC)
Otherwise, the brake system can be dam-aged.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
150Refueling
Driving and parking