2019 MERCEDES-BENZ GLA oil

Holding the vehicle stationary on
uphill gradients
GWARNING
If the clutch overheats, the electronic man-
agement system is automatically deactiva-
ted. This interrupts the power transmission.
The vehicle may, for example, roll back-
wards on gradients. There is a risk of an
accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi-cle stationary on uphill gradients by depress-ing the accelerator pedal. If the clutch over-heats, a warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles):theStop Vehicle Shift to 'P'Stop Vehicle Shift to 'P'
Leave Engine RunningLeave Engine Runningdisplay messageappears in the multifunction display. You willonly be able to continue your journey once theclutch has cooled down and the display mes-sage in the multifunction display has disap-peared.
Mercedes-AMG vehicles:theTrans. OilTrans. Oil
Overheated Drive on with CareOverheated Drive on with Caredisplaymessage appears in the multifunction display.
Do not hold the vehicle stationary on uphillgradients by depressing the accelerator pedal.Instead, only ever hold the vehicle stationaryon uphill gradients by:
Rdepressing the brake pedal
Ractivating the HOLD function
Rengaging the electric parking brake
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond thepressure point.The automatic transmission shifts to a lowergear depending on the engine speed.
XEase off the accelerator pedal once thedesired speed is reached.The automatic transmission shifts back up.
Mercedes-AMG vehicles:it is only possibleto use kickdown in the automatic drive pro-gram and the temporary manual drive programM. When manual drive programMis perma-nently activated, kickdown is not possible.
For further information on kickdown in manualdrive programM(Ypage 142).
Rocking the vehicle free
Shifting back and forth between transmissionpositions[and^can help to free up thevehicle if it gets stuck in mud or snow. Thevehicle's engine management system limitsthe speed to a maximum of 5 mph (9 km/h)when shifting back and forth. To shift repeat-edly between transmission positions[and^, move the DIRECT SELECT lever up anddown past the point of resistance.
Drive programs
All vehicles (except Mercedes-AMG
vehicles)
Drive program C (Comfort)
Drive programCis characterized by the follow-ing:
Rthe vehicle delivers comfortable, economicalhandling characteristics.
Rthe vehicle pulls away more gently inforward and reverse gears, unless the accel-erator pedal is depressed fully.
Rthe vehicle has improved driving stability,for example on slippery road surfaces.
Roptimal fuel consumption resulting from theautomatic transmission shifting up sooner.The vehicle is driven in the low engine speedrange and the wheels are less likely to spin.
Drive program S (Sport)
Drive programSis characterized by the follow-ing:
Rsporty engine settings.
Rthe automatic transmission shifts up later.The fuel consumption possibly being higheras a result of the later automatic transmis-sion shift points.
Drive program I (Individual)
In drive programIthe following properties ofthe drive program can be selected:
Rthe drive (engine and transmission manage-ment)
Rthe steering
138Automatic transmission
Driving and parking

Before the engine speed reaches the red area,an upshift indicator will be shown in the multi-function display.
XShift to recommended gearCwhen mes-sageDis shown in the multifunction dis-play.
Kickdown
XFor maximum acceleration, depress theaccelerator pedal beyond the pressurepoint.The automatic transmission shifts to a lowergear depending on the engine speed.
XShift back up once the desired speed isreached.
During kickdown, you cannot shift gears usingthe steering wheel paddle shifters.
If you apply full throttle, the automatic trans-mission shifts up to the next gear when themaximum engine speed is reached. This pre-vents the engine from overrevving.
Mercedes-AMG vehicles:it is only possibleto use kickdown in temporary manual driveprogramM. When manual drive programMispermanently activated, kickdown is not possi-ble.
Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission nolonger shifts into all ofthe gears.
Reverse gear can nolonger be engaged.
The transmission is in emergency mode.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[.
XHave the transmission checked at a qualified specialist workshopimmediately.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off
the auxiliary heating.
142Refueling
Driving and parking

GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system. There
is a risk of fire.
When driving on an unpaved road or off-
road, check the vehicle underside regularly.
In particular, remove trapped plant parts or
other flammable material. Contact a quali-
fied specialist workshop immediately if dam-
age is detected.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. acurb, a speed bump or a pothole in theroad
Ra heavy object strikes the underbody orparts of the chassis
In situations like this, the body, the under-body, chassis parts, wheels or tires could bedamaged without the damage being visible.Components damaged in this way can unex-pectedly fail or, in the case of an accident,no longer withstand the loads they aredesigned to.
If the underbody paneling is damaged, com-bustible materials such as leaves, grass ortwigs can gather between the underbodyand the underbody paneling. If these materi-als come in contact with hot parts of theexhaust system, they can catch fire.
In such situations, have the vehicle checkedand repaired immediately at a qualified spe-cialist workshop. If on continuing your jour-ney you notice that driving safety isimpaired, pull over and stop the vehicleimmediately, paying attention to road andtraffic conditions. In such cases, consult aqualified specialist workshop.
The vehicle is only designed for easily negotia-ble off-road terrain and poor road surfaces.
When driving off-road, substances such assand, mud and water or water mixed with oilmay get into the brakes. This could result in areduced braking effect or in total brake failureand also in increased wear and tear. The brak-ing characteristics change depending on thematerial entering the brakes. Clean the brakesafter driving off-road. If you detect a reduced
braking effect or grinding noises, have thebrake system checked in a qualified specialistworkshop as soon as possible. Adapt yourdriving style to the different braking character-istics.
Driving off-road increases the likelihood ofdamage to the vehicle, which, in turn, can leadto failure of the mechanical assembly or sys-tems. Adapt your driving style to suit the ter-rain conditions. Drive carefully. Have damageto the vehicle rectified immediately at a quali-fied specialist workshop.
Do not shift into transmission position\\when driving off-road. You could lose controlof the vehicle if you attempt to brake the vehi-cle using the service brake. If the gradient istoo steep for your vehicle, drive back down inreverse gear.
General notes
HEnvironmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving yourvehicle off-road.
Off-road driving is only possible with theON&OFFROAD package.
The following driving systems are speciallyadapted for driving over easily negotiable off-road terrain:
ROff-road program (Ypage 170)
ROff-road ABS (Ypage 60)
ROff-road 4ETS (Ypage 64)
ROff-road ESP®(Ypage 66)
RDSR (Downhill Speed Regulation)(Ypage 169)
Observe the following notes:
RStop the vehicle before starting to drivealong an off-road route. If necessary, acti-vate the off-road program (Ypage 132).
RTo avoid damaging the vehicle, make surethere is always sufficient ground clearance.
RCheck that items of luggage and loads arestowed safely and are well secured(Ypage 255).
RAlways keep the engine running and in gearwhen driving on a downhill gradient. Acti-vate DSR (Ypage 169).
154Driving tips
Driving and parking

RDrive slowly and evenly, if necessary at awalking pace.
REnsure that the wheels are in contact withthe ground at all times.
RDrive with extreme care on unfamiliar off-road routes where visibility is poor. Forsafety reasons, get out of the vehicle firstand survey the off-road route.
RCheck the depth of water before fording riv-ers and streams.
RWatch out for obstacles.
RTake care when turning on an uphill ordownhill slope or when driving across aslope. The vehicle could otherwise tip over.
RAlways keep the side windows and the pan-orama roof with power tilt/sliding panelclosed during the journey.
RDo not deviate from marked routes.
RDo not use the HOLD function when drivingoff-road, on steep uphill or downhill gradi-ents or on slippery or loose surfaces. TheHOLD function cannot hold the vehicle onsuch surfaces.
Checklist before driving off-road
XEngine oil level:check the engine oil leveland add oil if necessary.
When driving on steep gradients, the engineoil level must be sufficiently high to ensure acorrect oil supply in the vehicle.
XWheels and tires:check the tire treaddepth and tire pressure.
XCheck for damage and remove any foreignobjects, e.g. small stones, from the wheels/tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims:dented or bent rims can result in aloss of tire pressure and damage the tirebead. Before driving off-road, check thewheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle afterdriving off-road, have the vehicle checkedimmediately at a qualified specialist work-shop.
XDeactivate off-road program (Ypage 132).
XDeactivate DSR (Ypage 169).
XClean the headlamps and rear lights andcheck for damage.
XClean the front and rear license plates.
XClean the wheels and tires with a water jetand remove any foreign objects.
XClean the wheels, wheel housings and thevehicle underside with a water jet; check forany foreign objects and damage.
XCheck whether twigs or other parts of plantshave become trapped. These increase therisk of fire and can damage fuel pipes, brakehoses or the air bellows of the axle jointsand propeller shafts.
XAfter the trip, examine without fail the entireundercarriage, wheels, tires, brakes, body-work structure, steering, chassis andexhaust system for damage.
XAfter driving in sand, mud, gravel, water orsimilar dirty conditions, have the followingchecked and cleaned:
Rbrake discs
Rwheels
Rbrake pads
Raxle joints
XIf you detect strong vibrations after off-roadtravel, check for foreign objects in thewheels and drive train and remove them ifnecessary. Foreign objects can disturb thebalance and cause vibrations.
Driving over poor road surfaces places greaterdemands on your vehicle than driving on nor-mal roads. After driving off-road, check thevehicle. This allows you to detect damagepromptly and reduce the risk of an accident toyourself and other road users.
Driving on sand
Observe the following rules when driving onsand:
RActivate the off-road program (Ypage 132).
RAvoid high engine speeds.
RUse the left-hand steering wheel paddleshifter to shift to a lower gear appropriate tothe terrain.
Drivingtips155
Driving an d parking
Z

Display messagesPossible causes/consequences andPPSolutions
Stop Vehicle ShiftStop Vehicle Shiftto P Leave Engineto P Leave EngineRunningRunning
The automatic transmission has overheated.
XDrive on carefully.The automatic transmission is available again when the displaymessage goes out.
If the multifunction display still shows the display message:
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 145).
XWait until the automatic transmission has cooled down and thedisplay message has disappeared.
Auxiliary BatteryAuxiliary BatteryMalfunctionMalfunctionThe auxiliary battery for the automatic transmission is no longerbeing charged.
XVisit a qualified specialist workshop.
XUntil then, always shift the transmission to position]beforeyou switch off the engine.
XBefore leaving the vehicle, apply the electric parking brake.
Trans. Oil Overhea‐Trans. Oil Overhea‐ted Drive on withted Drive on withCareCare
Mercedes-AMG vehicles: the transmission oil has overheated.
Manual drive programcand the temporarily active manual driveprogram are no longer available. The engine power output isreduced.
XAllow the vehicle to cool down.
4matic Currently4matic CurrentlyUnavailableUnavailable4MATIC has overheated. The vehicle is only driven by the frontwheels.
XDrive on.The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available againand the vehicle is driven by all four wheels.
4matic Inoperative4matic Inoperative4MATIC is malfunctioning. The vehicle is only driven by the frontwheels.
XVisit a qualified specialist workshop.
eThe tailgate is open
GWARNING
When the engine is running, exhaust gases can enter the vehicleinterior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
Displaymessages227
On-b oard computer and displays
Z

GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running
Rthe brake system or the power steering is
malfunctioning
Rthere is a malfunction in the power supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of
an accident.
In such cases, use a tow bar. Before being
towed away or tow started, make sure the
steering moves freely.
XPull oil dipstickCout of the dipstick guidetube.
XWipe off oil dipstickC.
XSlowly slide oil dipstickCinto the guidetube to the stop, and take it out again.If the level is between MIN mark

Example: engine oil cap
XTurn capCcounter-clockwise and removeit.
XAdd engine oil.If the oil level is at or below the MIN markon the oil dipstick, add 1.1 US qt (1.0 liter)of engine oil.
XReplace capCon the filler neck and turnclockwise.Ensure that the cap locks into placesecurely.
XCheck the oil level again with the oil dipstick(Ypage 274).
Further information on engine oil(Ypage 336).
Checking and adding other service
products
Checking coolant level
GWARNING
The cooling system is pressurized, particu-
larly when the motor is warm. If you open
the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open
the cap. Wear protective gloves and protec-
tive eyewear when opening. Open the cap
slowly to release pressure.
!The coolant level must only be checkedand corrected when the engine has cooleddown (coolant temperature under 104 ‡(40 †). Checking the coolant level when thecoolant temperature is over 104 ‡ (40 †)can lead to damage to the engine or theengine cooling system.
XPark the vehicle on a level surface.
Only check the coolant level when the vehi-cle is on a level surface and the engine hascooled down.
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 125).
XCheck the coolant temperature display inthe instrument cluster.The coolant temperature must be below104 ‡ (40 †).
XTurn the SmartKey to positionZ(Ypage 125) in the ignition lock .
XSlowly turn capCcounter-clockwise and torelieve excess pressure.
XTurn capCfurther counter-clockwise andremove it.If the coolant is at the level of marker bar

GWARNING
If you open the hood when the drive system
has overheated or during a fire in the engine
compartment, you could come into contact
with hot gases or other escaping operating
fluids. There is a risk of burns.
Let the overheated components cool down
before opening the hood. In the event of a
fire in the engine compartment, keep the
hood closed and call the fire service.
GWARNING
Windshield washer concentrate is highly
flammable. If windshield washer concentrate
gets onto hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure that windshield washer concen-
trate is not spilled in the vicinity of the filler
neck.
XTo open:pull capCupwards by the tab.
XAdd the premixed washer fluid.
XTo close:press capConto the filler neckuntil it engages.
If the washer fluid level drops below the rec-ommended minimum of 1 liter, a messageappears in the multifunction display promptingyou to add washer fluid (Ypage 228).
Further information on windshield washerfluid/antifreeze (Ypage 338).
ASSYST PLUS
Service message
The ASSYST PLUS service interval displayinforms you of the next service due date.
You can find information on the type of serviceand service intervals in the Maintenance Book-let.
You can obtain further information from anauthorized Mercedes-Benz Center or athttp://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval displaydoes not show any information on theengine oil level. Observe the notes on theengine oil level (Ypage 274).
The multifunction display shows a servicemessage for several seconds, e.g.:
RService A in .. daysService A in .. days
RService A dueService A due
RService A overdue by .. daysService A overdue by .. days
Depending on the operating conditions of thevehicle, the remaining time or distance untilthe next service due date is displayed.
The letterAAorBB, possibly in connection with anumber or another letter, indicates the type ofservice.AAstands for a minor service andBBfora major service.
You can obtain further information from anauthorized Mercedes-Benz Center.
The ASSYST PLUS service interval display doesnot take into account any periods of time dur-ing which the battery is disconnected.
Maintaining the time-dependent service sched-ule:
XNote down the service due date displayed inthe multifunction display before disconnect-ing the battery.
or
XAfter reconnecting the battery, subtract thebattery disconnection periods from the ser-vice date shown on the display.
Hiding a service message
XPress thevor8button on the steer-ing wheel.
ASSYST PLUS277
Maintenance and care
Z