2019 MERCEDES-BENZ GLA alarm

KEYLESS-GO start function
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is aSmartKey in the vehicle.
Changing the settings of the locking
system
You can change the settings of the lockingsystem. This means that only the driver's doorand the fuel filler flap are unlocked when thevehicle is unlocked. This is useful if you fre-quently travel on your own.
XTo change the setting:press and hold the6and7buttons simultaneously forapproximately six seconds until the batteryindicator lamp flashes twice (Ypage 72).
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock centrally:press the7button.
The KEYLESS-GO function is changed as fol-lows:
XTo unlock the driver's door:touch theinner surface of the door handle on the driv-er's door.
XTo unlock centrally:touch the inner sur-face of the door handle on the front-passenger door or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp flashes twice(Ypage 72).
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door or the trunk lid, theanti-theft alarm system will be triggered(Ypage 68).
There are several ways to turn off the alarm:
XTo deactivate the alarm with the key:press the6or7button on the key.
or
XInsert the SmartKey into the ignition lock.
or
XTo deactivate the alarm with KEYLESS-GO:press the Start/Stop button in the igni-tion lock. The SmartKey must be in the vehi-cle.
or
XLock or unlock the vehicle using KEYLESS-GO. The SmartKey must be outside the vehi-cle.
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlockedautomatically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
SmartKey71
Opening and closing
Z

ProblemPossible causes/consequences andPPSolutions
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist work-shop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
Doors
Important safety notes
GWARNING
If children are left unsupervised in the vehi-
cle, they could:
Roperate the vehicle's equipment
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of
park position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended
in the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
You should preferably place luggage or loadsin the cargo compartment. Observe the load-ing guidelines (Ypage 250).
Unlocking and opening doors from
the inside
XTo unlock and open a front door:pull doorhandleD.If the door is locked, locking knobCpopsup. The door is unlocked and opens.
XTo unlock a rear door:pull up lockingknobC.The door is unlocked and can be opened.
XTo open a rear door:pull door handleD.
You can open a door from inside the vehicleeven if it has been locked. You can only openthe rear doors from inside the vehicle if theyare not secured by the child-proof locks(Ypage 59).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehiclefrom the inside. This can be useful if you wishto lock the vehicle before pulling away, forexample.
Doors75
Opening and closing
Z

XTo unlock:press buttonC.
XTo lock:press buttonD.If all the doors and the tailgate are closed,the vehicle locks.
Meanwhile, the fuel filler flap will not belocked or unlocked.
You cannot unlock the vehicle centrally fromthe inside if the vehicle has been locked withthe SmartKey or KEYLESS-GO.
You can open a door from inside the vehicleeven if it has been locked. You can open therear doors from inside the vehicle unless theyare secured by the child-proof lock(Ypage 59).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
If a locked door is opened from the inside, theprevious unlock status of the vehicle will betaken into consideration if:
Rthe vehicle was locked using the lockingbutton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-viously been fully unlocked. If only the driver'sdoor had been previously unlocked, only thedoor which has been opened from the inside isunlocked.
Automatic locking feature
XTo deactivate:press and hold buttonCforapproximately five seconds until a tonesounds.
XTo activate:press and hold buttonDforapproximately five seconds until a tonesounds.
If you press one of the two buttons and do nothear a tone, the relevant setting has alreadybeen selected.
The vehicle is locked automatically when theignition is switched on and the wheels areturning.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic lockingfunction on and off using the on-board com-puter (Ypage 199).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarmsystem will be triggered. Switch off the alarm(Ypage 68).
XTake the mechanical key out of the Smart-Key (Ypage 71).
XInsert the mechanical key into the lock ofthe driver's door as far as it will go.
76Doors
Opening and closing

XTurn the mechanical key counter-clockwiseas far as it will go to positionG.The door is unlocked.
XTurn the mechanical key back and removeit.
XInsert mechanical key into the SmartKey(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with theSmartKey or KEYLESS-GO, use the mechanicalkey.
XOpen the driver's door.
XClose the front-passenger door, the reardoors and the tailgate.
XPress the locking button on the driver’s door(Ypage 75).
XCheck whether the locking knobs on thefront-passenger door and the rear doors arestill visible. Press down the locking knobs byhand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the Smart-Key (Ypage 71).
XInsert the mechanical key into the lock ofthe driver's door as far as it will go.
XTurn the mechanical key clockwise as far asit will go to positionG.
XTurn the mechanical key back and removeit.
XMake sure that the doors and the tailgateare locked.
XInsert mechanical key into the SmartKey(Ypage 72).
iIf you lock the vehicle as described above,the fuel filler flap is not locked. The anti-theft alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped
during automatic closing of the tailgate.
Moreover, people, e.g. children, may be
standing in the closing area or may enter the
closing area during the closing process.
There is a risk of injury.
Make sure that nobody is in the vicinity of
the closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Exhaust gases can enter the vehicle interior
if the tailgate is open while the engine is
running, especially if the vehicle is in
motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
Cargo compartment77
Opening and closing
Z

Inhaling these exhaust gases is hazardous to
health and can result in poisoning. There is a
risk of fatal injury. Therefore, never leave the
engine running an enclosed space without
adequate ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system
or parts of the engine that heat up. There is
a risk of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higherspeeds to enable the catalytic converter toreach its operating temperature. The sound ofthe engine may change during this time.
Automatic transmission
XShift the transmission to position](Ypage 134).The transmission position indicator on themultifunction display shows](Ypage 134).
iYou can start the engine in transmissionpositions]and\\.
Starting procedure with the SmartKey
To start the engine using the SmartKey insteadof the Start/Stop button, pull the Start/Stopbutton out of the ignition lock.
XTurn the SmartKey to positionIin the igni-tion lock (Ypage 125) and release it assoon as the engine is running.
Starting procedure with the Start/
Stop button
The Start/Stop button can be used to start thevehicle manually without inserting the Smart-Key into the ignition lock. The Start/Stop but-ton must be inserted in the ignition lock and
the SmartKey must be in the vehicle. Thismode for starting the engine operates inde-pendently of the ECO start/stop automaticengine start function.
You can start the engine if a valid SmartKey isin the vehicle. Switch off the engine andalways take the SmartKey with you when leav-ing the vehicle, even if you only leave it for ashort time. Pay attention to the importantsafety notes.
XDepress the brake pedal and keep itdepressed.
XPress the Start/Stop button once(Ypage 125).The engine starts.
Starting procedure via smartphone
Observe the important safety notes on startingthe engine (Ypage 126).
You can also start your engine via your smart-phone from outside the vehicle. In this case,the previously selected climate control settingis activated. In this way you can cool or heatthe interior of the vehicle before starting thejourney.
Only start the engine via your smartphone if itis safe to start and run the engine where yourvehicle is parked.
Observe the legal stipulations in the areawhere your vehicle is parked. Engine start viasmartphone may be limited to certain coun-tries or regions.
You can execute a maximum of two consecu-tive starting attempts via your smartphone. Ifyou insert the SmartKey into the ignition lock,you can carry out two more starting attempts.
Once you have started the engine, you canswitch the engine off via your smartphone atany time.
You can only start the engine via your smart-phone if:
Rthe SmartKey is in the ignition lock
Rpark position]is selected
Rthe accelerator pedal is not depressed
Rthe alarm for the anti-theft alarm system isnot set
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Driving127
Driving and parking
Z

USA only: alternatively, the vehicle can beopened via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,
Android®)
To do this, you will need your identificationnumber and password.
iVehicle remote opening is only possible ifthe corresponding mobile phone network isaccessible.
Vehicle remote closing
The vehicle valet locking feature can be usedwhen you have forgotten to lock the vehicleand you are no longer nearby.
The vehicle can then be locked by theMercedes-Benz Customer Assistance Center.
The vehicle can be immediately lockedremotely up to four days after the ignition waslast switched off. After this time, valet lockingmay be delayed by 15 to 60 minutes. After30 days the vehicle can no longer be lockedremotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer Assis-tance Center at 1-800-FOR-MERCedes(1-800-367-6372) or 1-866-990-9007
RCanada:Customer Service at1-888-923-8367You will be asked for your password.
The next time you are inside the vehicle andyou switch on the ignition, theDoors LockedDoors LockedRemotelyRemotelymessage will appear on the multi-function display.
USA only: alternatively, the vehicle can belocked via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,
Android®)
To do this, you will need your identificationnumber and password.
iThe vehicle valet locking feature is availa-ble when the relevant mobile phone networkis available and data connection is possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.The police will issue a numbered incidentreport.
XThis number will be forwarded to theMercedes-Benz Customer Assistance Centertogether with your PIN.The Mercedes-Benz Customer AssistanceCenter then tries to locate the system. TheMercedes-Benz Customer Assistance Centercontacts you and the local law enforcementagency if the vehicle is located.
However, only the law enforcement agencyis informed of the location of the vehicle.
iIf the anti-theft alarm system is activatedfor longer than 30 seconds, Mercedes meconnect automatically notifies theMercedes-Benz Customer Assistance Cen-ter.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to theCustomer Assistance Center. The customerservice representative can use the receiveddata to decide what kind of assistance isrequired. You are then, for example, guided tothe nearest Mercedes-Benz Service Center ora recovery vehicle is called.
If vehicle data needs to be transferred duringan MB Info call or a Roadside Assistance call,this is initiated by the Customer AssistanceCenter. You will see theRoadside Assis‐Roadside Assis‐tance Connectedtance Connectedmessage on the multimediasystem display. If the vehicle remote malfunc-tion diagnosis can be started, theRequestRequestfor vehicle diagnosis received.for vehicle diagnosis received.Start vehicle diagnosis?Start vehicle diagnosis?messageappears in the display.
XConfirm the message withYesYes.
XWhen theVehicle diagnosis: PleaseVehicle diagnosis: Pleasestart ignitionstart ignitionmessage appears, turnthe SmartKey to position2in the ignitionlock (Ypage 125).
XWhen thePlease follow the instruc‐Please follow the instruc‐tions received by phone and movetions received by phone and moveyour vehicle to a safe positionyour vehicle to a safe positionmes-
266Features
Stowage and features

You can specify up to ten areas simultane-ously. Different settings are possible for eacharea.
USA only: these settings can be called upunder "Owners Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info calland inform the customer service representa-tive that you wish to activate geo fencing.
Currently inactive areas can be activated bytext message.
Triggering the vehicle alarm
With this function, you can trigger the vehicle'spanic alarm via text message. An alarmsounds and the exterior lighting flashes.Depending on the setting, the panic alarmlasts five or ten seconds. Afterwards, thealarm switches off.
Garage door opener
General notes
The HomeLink®garage door opener integratedin the rear-view mirror allows you to operateup to three different door and gate systems.
Use the integrated garage door opener only ongarage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage dooropener in the rear-view mirror will assume thefunction of the garage door system's remotecontrol. Please also read the operating instruc-tions for the garage door system.
When programming a garage door opener,park the vehicle outside the garage. Do notleave the engine running while programming.
Certain garage door drives are incompatiblewith the integrated garage door opener. If youhave difficulty programing the integratedgarage door opener, contact a Mercedes-BenzService Center.
Alternatively, you can call the following tele-phone assistance services:
RUSA:Mercedes-Benz Customer AssistanceCenter at 1-800-FOR-MERCedes
RCanada:Customer Service at1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free ofcharge)
More information on HomeLink®and/or com-patible products is also available online athttp://www.homelink.com.
Notes on the declaration of conformity(Ypage 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the door with
the integrated garage door opener, persons
in the range of movement of the door may
become trapped or be struck by the door.
There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the door.
GDANGER
Combustion engines emit poisonous
exhaust gases such as carbon monoxide.
Inhaling these exhaust gases is hazardous to
health and can result in poisoning. There is a
risk of fatal injury. Therefore, never leave the
engine running an enclosed space without
adequate ventilation.
Programming
Programming the buttons
Pay attention to the "Important safety notes"(Ypage 268).
268Features
Stowage and features