2019 MERCEDES-BENZ EQC SUV reset

If all
requ irements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a
qu alified specialist workshop toresolve the
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings. A prom
ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
% These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
4 © 5
Comfort 5
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during a
journe y.The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest. St
arting seat kinetics #
Select Ìforth e desired seat. #
The program will runfo rth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. #
Select the desired setting.
Ve hicles with a multicontour seat:
In addition tothe seat backrest and seat cush‐
ion, the lumbar region can be activated forthe
function. #
Switch Including lumbar on or off.
Setting the du ration #
Select Zforth e desired seat.
The following running times are available:
R Short (16 minutes)
R Medium (32 minutes)
R Long (96 minutes) 338
MBUX multimedia sy stem

Moving
the map
Multimedia sy stem:
4 © 5
Navigation #
On theto uchscreen: movethefinger in any
di re ction when the map is shown. #
On theto uchpad: call upthe navigation
menu bypressing. #
Swipe your finger up. #
Press theto uchpad.
Crosshair 1appears. The map can be
mo ved. #
Touch theto uchpad and mo veyour finger in
any di rection.
The map mo ves in the opposite direction
under crosshair 1.
When the map has been mo vedth efo llowing
information appears in thest atus line, forex am‐
ple:
R Distance 2from theve hicle's cur rent posi‐
tion is shown.
R Information about the cur rent map position
is shown, e.g. the name of thero ad.
The following functions are available:
R Select a destination on the map
(/ page 351).
R Select a POI (/ page 348).
R Show tra ffic incidents on the map
(/ page 375). #
Toreset the map tothe cur rent vehicle
position: select3. Ro
tating the map #
With two fingers, rotate anti-clockwise or
clo ckwise on the media display or theto uch‐
pad.
Selecting the map orientation
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map orientation. #
Select an option.
The #dot indicates the cur rent setting.
The following options are available:
R 2D heading up option:the 2D map view is
aligned tothe direction of tra vel.
R 2D north up option:the 2D map view is
displa yed so that no rth is alw ays at the
to p.
R 3Doption: the 3D map view is aligned to
th e direction of tra vel.
or 380
MBUX multimedia sy stem

#
Using quick- access: repeatedly tap or press
on theÄ compass symbol on the map.
The view changes in the sequence 3D,2D
heading up to2D north up .
If th e map is mo ved, it can switch between
3D and 2D north up .
Selecting POI symbols for the map display
Multimedia sy stem:
4 © 5
Navigation 5
Z
POIs include restaurants and ho tels, forex am‐
ple. These can be displa yed as symbols on the
map. Not all POIs are available everywhere.
Pe rsonal POIs are destinations which you ha ve
sa ve d on a USB device, forex ample.
% The display of POI symbols on the map can
be activated or deactivated as a favo urite. #
Toswitch on/off using quick- access: if
av ailable, swit chPOI symbols on or off.
The POI symbols forth e selected categories
are shown on the map.
or #
Toswitch on/off in the menu: select
Advanced. #
Select View. #
Select Map elements. #
Select POI symbols r.
The POI SYMBOLS menu is shown. #
Swit chDisplay POIs on or off.
Selecting ca tegories #
Select rinthePOI SYMBOLS All catego-
ries menu. #
Switch Show all on or off.
When the option is switched on, the POI sym‐
bols for all categories are shown on the map.
or #
Select the categories and sub-categories (if
av ailable) r. #
Activate or deacti vate the categories.
The POI symbols forth e selected categories
are shown on the map. Selecting personal POI categories #
Select rinthePOI SYMBOLS Personal
POIs menu. #
Select a category r. #
Switch Display on the map on or off.
When the display is switched on and the
ve hicle approaches a personal POI in this
categor y,a visual and audible notification
can be issued. #
Toset a notification when appro aching:
select a category or a personal POI V. #
Switch Visual warning andAcoustic notifica-
tion on or off.
Switching display of catego ries forqu ick-
access on/off #
Switch a category on or off in thePOI SYM-
BOLS menu.
Re setting the POI symbol display #
Select POI SYMBOLS Reset POIs inthe
menu.
The settings are reset tothest andard set‐
tings. MBUX multimedia sy
stem 381

Obser
vethefo llowing when entering the activa‐
tion code:
R The activation code can be used for one vehi‐
cle
R The activation code is not transferable
R The activation code has six digits
In theeve nt of thefo llowing problems, please
con tact a Mercedes-Benz service centre:
R The multimedia sy stem does not accept the
activation code
R You ha velost the activation code
Displaying the compass
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Compass.
The compass display sho wsthefo llowing
information:
R the cur rent di rection of tr avel with bear‐
ing (360° form at) and compass direction
R longitude and latitude coo rdinates in
degrees, minutes and seconds R
height (rounded)
R number of satellites from which a signal
can be recei ved
The information is not available in everycountr y.
Displaying Qibla
Multimedia sy stem:
4 © 5
Navigation 5
¡ 5
Position #
Select Qibla.
The ar rowonthe compass sho wsthe direc‐
tion toMecca in relation tothe cur rent di rec‐
tion of tr avel.
The number of satellites recei ved is shown.
% This function is not available in all countries.
Setting the map scale automatically
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map orientation. #
Activate Auto zoom.
The display button is acti vated. The map
scale is set automatically depending on your
driving speed and the type of road.
% The automatically selec ted map scale can be
ch anged manuall y.After a few seconds, this
is automatically reset.
Displaying the satellite map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map elements. #
Switch Satellite map on or off.
If th e display button is activated, satellite
maps are displa yed in map scales from 2 km.
If th e display button is deactivated, satellite
maps are not displa yed in map scales from
2 km to20 km.
% The satellite maps forth ese map scales are
not available in all countries. MBUX multimedia sy
stem 385

Tr
ansfer redve hicle data with Android Auto
and Apple CarPlay ®Overview of transfer
redve hicle data
When using Android Autoor Apple CarPlay ®
, cer‐
ta in vehicle data is transfer redto the mobile
phone. This enables youto getth e best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following sy stem information is transmit ted:
R Software release of the multimedia sy stem
R System ID (anonymised)
The transfer of this data is used tooptimise
communication between theve hicle and the
mobile phone.
To do this, and toassign se veralve hicles tothe
mobile phone, a vehicle identifier is randomly
ge nerated.
This has no connection totheve hicle identifica‐
tion number (VIN) and is dele ted when the multi‐
media sy stem is reset (/ page 338).
The following driving status data is transmit ted:
R Transmission position engaged R
Distinction between par ked, standstill, rolling
and driving
R Day/night mode of the instrument clus ter
The transfer of this data is used toalter how
con tent is displ ayed tocor respond tothe driving
situation.
The following position data is transmitte d:
R Coordinates
R Speed
R Compass direction
R Acceleration di rection
This da tais only transfer red while the navigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in a tunnel). Mercedes me calls
Making a call via the
overhead control panel
% Mercedes me calls are not possible in every
count ry. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your count ry. 1
me button for service, concier geor informa‐
tion calls
2 SOS button co ver
3 SOS button (emergency call sy stem) #
Tomake a Me rcedes me call: press me
button 1. #
Tomake an eme rgency call: press SOS
button co ver2 briefly toopen. MBUX multimedia sy
stem 415

Calling up
thera dio station list Multimedia sy
stem:
4 © 5
Radio #
Select .
The station list appears. #
Select a station. Sear
ching forra dio stations using station
names or frequency entry Multimedia sy
stem:
4 © 5
Radio #
Select è. #
Ente r astation name or frequenc y.#
Select a station. St
oring radio stations Multimedia sy
stem:
4 © 5
Radio #
Select a radio station. Memory slots are
available in station presets #
Select f.
or #
Press and hold on thera dio station.
Re placing an entry in the station presets #
Press and hold on an entry in thest ation pre‐
sets. #
Select Yes. Editing
station presets Multimedia sy
stem:
4 © 5
Radio
Moving stations #
Press and hold a stored station. #
Select Move. #
Movethest ation tothe new position.
Deleting stations #
Press and hold a station. #
Select Delete. Re
placing a station #
Press and hold a station. #
Select Replace radio station . Calling up a slide show (FM/DAB
radio mode) Multimedia sy
stem:
4 © 5
Radio
The slide show displa ysadditional information
pr ov ided bythest ation as an image. This can
include logos, album co vers, music trac ks, pro‐
gr ammes, ne wsor service information, forex am‐
ple. #
Select .446
MBUX multimedia sy stem

#
Select a TVchannel.
The TVtuner selects thech annel from the
ch annel list. #
Tap on the pr eview picture and show the full
screen. #
Tosear chfor a TVchannel: selectthe
sear chbar in the menu next toª . #
Enter thefirs tch aracters. #
Select theTV channel from thech annel list.
% Further information on the sear chbar
(/ page 452).
Selecting a TVchannel from thech annel pre‐
sets and from thefa vo urites
Re quirements:
R The TVchannel has been sa ved in thech an‐
nel presets and in thefa vo urites.
Multimedia sy stem:
4 © 5
Media 5
TV #
Select in the menu .
#
Select Presets. #
Select theTV channel.
Setting in thefa vo urites #
Brief lypress theß rocker switch on the
st eering wheel down. #
Select theTV channel.
Selecting TVchannels in the bac kground
Re quirements:
R The navigation sy stem is active, forex ample
R TVmode is switched on in the bac kground
and the sound from the selected TVchannel
can be heard #
Swipe tothe left or right over the~ but‐
to n on theto uchpad.
The pr evious or next TVchannel is set.
or #
Inthe control menu: pressthe~ button
on theto uchpad. #
Select qorr.
The pr evious or next TVchannel is set. Displ
aying cur rent prog ramme in form ation
fo r the selected station (EPG)
Multimedia sy stem:
4 © 5
Media 5
TV 5
Õ
EPG displa ys thefo llowing information (if availa‐
ble):
R Broadcast times
R Names of the cur rent and upcoming pro‐
grammes #
Select a programme name wi thr .
The programme information is displa yed. #
Toscroll: swipe up or down. #
Tolea vethe prog ramme in form ation dis‐
pla y:select q.
or #
Select GTo TV.
Fu nction of thech annel fix setting
Channel fix is switched on
The channel is not changed. This is useful if, for
ex ample, you drive theve hicle thro ugh reception
re gions that ove rlap. It pr events frequent switch‐
ing ba ckand forth between channels. MBUX multimedia sy
stem 451

The
FIXindicator is displa yed af terth e name of
th eTV channel.
Channel fix is switched off
Depending on reception qualit y,theTV tuner
au tomatical lyswitches toan alternative channel
with the same programme conte nt but better
re ception. Using this function, the best possible
te levision picture can be found, rega rdless of the
re ception qualit y.
Ac tivating/deactivating channel fix
Multimedia sy stem:
4 © 5
Media 5
TV 5
Z
5 General #
Select General settings. #
Switch Station fix on or off.
When the option is switched on, the display
button is activated. Switching
the count ry-specific character set
fo r the TVchannel on/off
Multimedia sy stem:
4 © 5
Media 5
TV 5
Z
5 General #
Select General settings. #
Switch Country-specific character set on or
off.
When the option is switched on, a count ry-
specific character set is used forth e displa y.
When the option is switched off, thech arac‐
te r set transmitted bythe cur rently set TV
ch annel is used forth e displa y.
The respective TVchannel is responsible for
th e transmission of thech annel-dependent
ch aracter set. Channel list
overview The
TVtuner sho wsthe cur rent programme on
th e digital TVchannels or radio stations with
adequate reception in its ownch annel list.
The order of thech annel lists is alphabetical or
countr y-specific. The
TVtuner requ ires a short amount of time to
update the information.
The channel lists show thefo llowing information:
R recei vable channel names
R programme title
The information is shown under thefo llowing
conditions:
R it is broadcast bythe digital channel
R there ception conditions are adequate Favo
urites Overview of
TVprog rammes (f avourites)
Yo u can create a total of 40 digital TVchannel
fa vo urites.
St oring TVchannels
Multimedia sy stem:
4 © 5
Media 5
TV #
Select in
the menu . #
Select Presets. 452
MBUX multimedia sy stem