2019 MERCEDES-BENZ E-CLASS WAGON towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps.......................... 8
Ov erhead control panel ................................ 12
Doo rcontr olpa nel and seatad jus tment .......14
Emerg enciesand brea kdo wns ............ .......... 16 Digita
lOp erator' sMa nua l......................... 18
Callin gup theDigit alOper ator's Manual ...... 18 Gene
ralno tes... .......................................... 19
Pr otect ing theen vironmen t... ....................... 19
Genui neMer cedes-Ben zpar ts...................... 19
Oper ator's Manual ......... .................. .............2 0
Ser vice andvehicle operation ......... .............. 21
Oper ating safety...........................................2 2
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 3
Dia gno stics con nection .................. .............. 23
Qualif iedspec ialistwo rkshop ....................... 24
Cor rect useof theve hicle ............................. 24 Pr
oblems withyo ur vehicle ............... ............ 24
Re por tingsaf etydef ects ...............................2 5
Limit edWarrant y.......................................... 25
QR cod efo rre scue card... ............... .............2 6
Dat ast or ag e... ..............................................2 6
Cop yright ...................................................... 29 Occup
antsafety.... ..................................... 31
Re stra int system .............................. .............3 1
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 34
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 38
PR E-S AFE ®
sy stem ....................................... 45
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 6
No teson pets intheve hicle ............ .............. 61 Opening
andclosing .................................. 62
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 62
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67
Car gocomp artm ent ...................................... 71
Ro ller sun blinds ...........................................7 7
Sid ewi ndo ws<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 78
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011001100110011> 81
Anti-t heftpr otect ion ........................ .............8 6 Seats
andstowing ..................................... 88
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......88
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>....89
St eer ing wheel ............................................ 101
Eas yentr yand exitfeatur e.........................1 03
Oper ating thememor yfunc tion .................. 104
St ow agear eas ............................................ 105
Cup holder.................................................. 117
Ashtr ayand cigarette light er.......................1 18
Soc kets ........... ............................................ 120
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ..123
Ins talling andremo ving thefloor mats ........ 124 Light
andvisibili ty................................... 126
Ext eriorlighti ng............. .............................126
Int erior ligh ting ........................................... 131
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 132
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 136
Oper ating thesun visor s... .......................... 139
Ar ea perm eable toradio wav eson the
winds hield.................................................. 139 2
Contents

Infr
ared reflect ive windshield function ........ 140 Clim
atecontr ol......................................... 141
Ov ervie wof climat econt rolsy stems ........... 141
Oper ating theclimat econ trol system ......... 142 Dr
ivin gand parking ................................. 148
Dr iving ............ ............ ........................ ........148
DY NA MIC SELE CTswitc h... ............... ..........1 57
Au tomatic transmiss ion.................... .......... 158
Fu nctio nof the4MA TIC.............................. 162
Re fuel ing...... ............................................... 163
Pa rking .......................................................1 65
Dr iving anddriving safetysy stems .............. 173
Ve hicle towing instruct ions .........................2 28 Ins
trument Displa yand on-b oard
co mp uter ...... ............................................229
Ins trument Displayove rview ...................... 229
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 30
Oper ating theon- boar dcom puter.............. 231
Se tting thedesign ...................................... 232 Se
tting theadditional value rang e.............. 232
Ov ervie wof displ ayson themultifunc ‐
tion displa y... .................................... ..........2 33
Ad jus ting theins trument lighting ............... 234
Menus andsubmenus ................................ 234
Head-up Display... ....................................... 241 Vo
ice Contr olSy stem .............................. 243
No teson oper ating safety...........................2 43
Oper ation....... ................................... .........243
Using theVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...245
Esse ntialvo ice com mand s.......................... 245 Multimedia
system .................................. 258
Ov ervie wand oper ation .................. ............ 258
Sy stem settings .............................. ............ 267
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 278
Na vig ation .......................................... ........280
Te lephon e........................................ ...........3 05
Online andInterne tfunctions ..................... 329
Medi a....... ..................................................334
Ra dio .......................................................... 347
Sound .........................................................3 55 Maint
enanceand care....... ......................35 7
ASS YSTPL US service interva ldispla y........ 357
En gine compartment .................................. 358
Cleanin gand care.......................................3 65 Br
eakdo wnassi stance ............................ 375
Emerg ency............. .....................................375
Fla ttir e<0011001100110011001100110011001100110011001100110011001100110011
0011> <0011001100110011001100110011001100110011001100110011001100110011
0011><0011001100110011001100110011001100110011001100110011001100110011
0011>....375
Batt ery(v ehi cle) <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 381
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 386
Elec trica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 391 Whe
elsand tires <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 395
No teson noise orunusua lhandling char‐
act eristic s...................................................3 95
No teson regular lyinsp ecting wheels and
tir es ............................................................ 395
No teson sno wch ains ................................ 396
Ti re pressur e.............................................. 397
Loading theve hicle .................................... 403
Ti re labeling ................................................ 407
Def inition ofterm sfo rtir es and loading ......4 13
Chan gingawheel ........................................ 415 Con
tents 3

If
ach ang ein thespeed limitisde tected and
Ac tiveDis tance AssistDIS TRONI Cis acti vated,
Ac tiveDis tance AssistDIS TRONI Cad apts this
ne wspeed asthestor ed speed.
The driven speed isadjus tedwhen theve hicle is
le ve lwit hth etraf fic sig nat thelat est.In the
case ofsig ns indi cati ngentr yint oan urb anarea ,
th espeed isadap tedaccor dingtothespeed
per mitt edwithin theurban area. The speed limit displa
yin theins trument displayis alw aysupda ‐
te dwhen theve hicle isleve lwit hth etra ffic sign .
If th er eis no speed restriction onanunlimited
st re tchof road (e.g.on afree wa y), there com‐
mend edspe edisad op tedas thestor ed speed.
The system uses thespeed stor ed on anunlimi‐
te dstre tchof road asthere comme ndedspeed.
If yo udo notalt er thestor ed speed onanunlimi‐
te dstre tchof road, there comme ndedspeedis
80 mph(1 30 km/h).
If Ac tiveDis tance AssistDIS TRONI Cha sbe en
pu tint opa ssi ve mode bypressing theacceler a‐
to rpeda l,onl yspee dlimi tswhi charehigh er
th an these tspeed areadop ted.
Ac tiveSpe edLimi tAssi stisonl yan aid. The
dr iver isresponsible forke eping asaf edis tance
to theve hicle infront, forve hicle speed andfor
br aking ingood time. Themaximum permissible
speed alsodepends onfact or ssu ch asthero ad
sur face and traf fic condi tions.
Sy stem limita tions
Te mp oraryspeed restrictions (e.g.fo ra cer tain
tim eor due towe ather condition s)can notbe
pr oper lyde tected bythesy stem. Themaximum per
missible speedapplying fora ve hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . 000A
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer 0007
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. 0007
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation 0009
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e. 19
0
Driving and parking

HOLD
functio n HOLD
functio n
The HOLD function holdsth eve hicle atast and‐
st ill wit hout requ iring youto depr essthebr ak e
pedal, e.g.while waitin gin traf fic.
The HOLD functionisonly anaid. The responsi‐
bility forth eve hicle safely standi ngstill remains
wit hth edr iver .
Sy stem limita tions
The HOL Dfun ction isonl yint end edtoprov ide
assis tance when drivi ng and isno ta su fficien t
mean sof saf eguar dingtheve hicle agains tro lling
aw ay when statio nary.
R The incline mustno tbe great erthan 30%. Ac
tiv atin g/deac tivatin gthe HOL Dfunc tion 000A
WARNIN GRisk ofan acci dent dueto the
HOLD functio nbei ng activ ated whe nyo u
lea vetheve hicle
If yo ulea vetheve hicle while onlyth eHOLD
func tion isbraking theve hicle, theve hicle
can rollaw ay inthefo llo wing situat ions:
R Ifth er eis amalfunct ioninthesy stem or
in thepo we rsupp ly.
R Ifth eHOLD function isdeactiv ated by
depr essing theacceler ator pedal orthe
br ak epedal, e.g.byave hicle occupant.
R Ifth eelectr icsintheengine compart‐
ment ,th ebatt eryor thefuses areta m‐
per edwithor ifth ebatt eryis discon nec‐
te d. 0007
Alw aysdeactiv ateth eHOLD function
and secur eth eve hicle agains tro lling
aw ay bef orelea ving theve hicle. 000E
NO
TEDama gefrom automatic braking When
ActiveBr ak eAssi st,Ac tiveDis tance
Assi stDIS TRONI Cor theHOLD function are
activ ated, theve hicle brak es aut onomously
in cer tain situat ions.
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: 0007
Dur ing towing 0007
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion.
R The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis no tacti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C. 19
8
Driving and parking

Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐
mitt edtowing methods (0013 page386) and
th eins truction sfo rto wing withbo th axle son the
gr ound (0013 page388). 228
Driving andparking

0007
Dur ing star ting assistance :st ar tth e
engine ofthedonor vehicle andrunat idle
spe ed. 0007
Connect theneg ativepole ofthedonor bat‐
te ry and grou nd point 3 ofyour ow nve hicle
by usin gth ejum per cable/c harging cable.
Begin withth edonor batteryfirs t. 0007
During star ting assistance :st ar tth e
engine ofyour ow nve hicle. 0007
Dur ing thech argin gpr oc ess :st ar tth e
ch argin gpr oce ss. 0007
Dur ing star ting assistance :le tth eengines
ru nfo rse veralmin utes. 0007
Dur ing star ting assistance :bef oredis con‐
necting thejum per cable, switchon anelec‐
tr ical consumer inyour ow nve hicle, e.g.the
re ar wind owheat eror lighting.
When thest ar tin gassis tance/c harging proce ss
is com plet e, per form thefo llo wing steps: 0007
First,re mo vethejum per cable/c harging
cable from ground point 3and theneg ative
pole ofthedonor battery, then from positiv e
clam p2 and thepositiv epole ofthedonor batt
ery. Begi nea ch tim ewi th thecon tacts
on your ow nve hicle firs t. 0007
Afterre mo ving thejum per cable/c harging
cable, closecover1 ofposi tiveclam p2.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery 0007
Obs erve theno teson the12 Vbatt ery
(0013 page38 1).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts.
The vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is onl
yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr oved foryo ur vehicle byMer cedes-Ben z.
R Carryover detac hable parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay. 386
Breakdo wnassis tance

Fo
rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. 000E
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y 0007
Obs erve theins truction sand noteson
to wing away. Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
wing withara ised axle: towing should be
per form ed byato wing company. Br
ea kdo wnassista nce 38
7

To
wing theve hicl ewith both axle son the
gr ound 0007
Obser vetheno teson theper mitt edtowing
me thods (0013 page386). 0007
Mak esur eth at thebatt eryis con nect edand
ch arge d.
Obser vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D.
0009 Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( 0013 page389). Atowing vehicle withlift‐
ing equipment isrequ ired forve hicle trans‐
por tatio n. 000E
NO
TEDama gedue totowing away at
ex cess ively highspe eds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. 0007
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. 0007
Atowing distance of30 miles(50 km)
mu stnotbe exc eeded. 000A
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. 0007
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow star tedor towe daw ay,
its per missib legross mass mustno texc eed the
per missible gross mass oftheto wing vehicle. 0007
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(0013 page42 7). 0007
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. 0007
Installing theto wing eye(0013 page39 1). 0007
Fasten theto w bar .
000E NO
TEDama gedue toinc orrect connec‐
tion 0007
Onlyconnect theto w rope ortow bar to
th eto wing eyes. 0007
Deact ivating theaut omatic locking mecha‐
nism (0013 page69). 388
Breakdo wnassis tance