2019 MERCEDES-BENZ E CLASS battery

Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency callPress and holdthe SOS button intheover‐head control panelfor at leastone second.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center service provider.
ROnthe basis ofthe call,the service providerdecides whether it is necessarytocallres‐cueteams and/orthe policetothe accidentsite.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
316Multimedia system

Rfrequent operation in mountainousterrain oron poorroad surfaces
Rwhenthe engine is often leftidlingfor longperiods
Roperation in particularly dusty conditionsand/or if air-recirculation mode is frequentlyused
Inthese or similar operating conditions, havetheinterior airfilter, engine air cleaner, engine oiland oilfilteretc.changed more frequently. Thetires must bechecked more frequently ifthevehicle is operated under increased loads.Fur‐ther information can be obtained at aqualifiedspecialistworkshop.
Battery disconnection periods
The ASSYST PLUS service interval displaycan only calculatethe service due datewhenthe batteryis connected.
Notedownthe service due date displayed onthe instrument display before disconnectingthe battery (→page 347).
Engine compartment
Active hood (pedestrian protection)
Operation ofthe active hood (pedestrian pro‐tection)In certain accident situations,therisk of injurytopedestrians can bereducedbythe actuationofthe active hood. Therear area ofthe hood israisedbyapproximately 3 in (85 mm).
Forthe drivetotheworkshop,resetthe trig‐gered active hoodyourself. Afterthe active hoodhas been triggered, pedestrian protection maybe limited.
Aqualified specialistworkshop mustre-instatethe full functionality ofthe active hood.
The active hood is notavailable in all countries.
Resettingthe active hood
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Withyour handflat, push down active hood1inthe area aroundthe hinges on bothsides (arrows).The hood must engage in position.
Ifthe active hood can beraised slightly attherear inthe area ofthe hinges,repeatthestep until it engages correctly.
348Maintenance and care

call 1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
Correctthe tire pressure if it isstill at least130 kPa (1.3 bar/19 psi). SeetheTireandLoading Information placard onthe driver'sside B‑pillar orthe tire pressuretable inthefuelfillerflapforvalues.
Toincreasethe tire pressure:switchonthe tire inflation compressor.
Toreduce the tire pressure:press pressurerelease button1nexttomanometer2.
Whenthe tire pressure is correct, unscrewthefilling hose fromthevalve ofthe sealedtire.
Screwthevalve cap ontothevalve ofthesealed tire.
Pullthe tire sealant bottle out ofthe tireinflation compressor.Thefilling hosestays onthe tire sealant bot‐tle.
Drivetothe nearestqualified specialistwork‐shop and havethe tire, tire sealant bottle andfilling hosereplacedthere.
Battery(vehicle)
Notes onthe12V battery
\nWARNINGRisk of an accident duetoworkcarried out incorrectly onthe bat‐tery
Workcarried out incorrectly onthe batterycan,forexample, leadtoa short circuit. Thiscan leadtofunctionrestrictions in safety-rel‐
evant systems,forexamplethe lighting sys‐
tem, ABS (anti-lockbraking system) or ESP®
(ElectronicStability Program). The operatingsafety ofyourvehicle may berestricted.
You could lose control ofthevehicle inthefollowing situations:
Rwhen braking
Rintheevent of abruptsteering maneuversand/or whenthevehicle's speed is notadaptedtotheroad conditions
Intheevent of a shortcircuit or a simi‐lar incident, contact aqualified special‐istworkshop immediately.
Do not continue driving.
Always haveworkonthe battery carriedout at aqualified specialistworkshop.
RFurther information on ABS (→page166)
RFurther information on ESP®(→page167)
For safetyreasons, Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentes‐ted and approvedforyourvehiclebyMercedes-
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Benz. These batteries provide increased impactprotectiontopreventvehicle occupants fromsuffering acid burns shouldthe battery be dam‐aged intheevent of an accident.
Allvehiclesexceptvehicles with a lithium-ion battery
\nWARNINGRisk ofexplosion duetoelec‐trostaticcharge
Electrostaticchargecan cause sparks whichmay ignitethe highlyflammablegas mixtureinthe battery.
Todischargeany electrostaticchargethat may havebuilt up,touchthe metalvehicle body before handlingthe bat‐tery.
The highlyflammablegas mixture is createdwhilethe battery ischarging and duringstartingassistance.
\nWARNINGDanger ofchemical burnsfromthe battery acid
Battery acid is caustic.
Avoid contact withthe skin,eyes orclothing.
Do not leanoverthe battery.
Do not inhale batterygases.
Keepchildrenawayfromthe battery.
Immediatelyrinse battery acid offthor‐oughly with plenty of cleanwater andseek medical attention immediately.
Allvehicles
ENVIRONMENTALNOTEEnvironmentaldamagecausedbyimproper disposal ofbatteries
Batteries contain pollutants. It isillegaltodispose ofthem withthe householdrubbish.

Dispose of batteries in anenvironmentallyresponsible manner.Takedischarged batteriestoaqualifiedspecialistworkshop ortoa collectionpointfor used batteries.
Ifyou havetodisconnectthe12V battery,con‐tact aqualified specialistworkshop.
Comply with safety notes andtakeprotectivemeasures when handling batteries.
Risk ofexplosion.
Fire, openflames and smoking areprohibited when handlingthe battery.Avoid creating sparks.
Electrolyteor battery acid is corro‐sive.Avoid contact withthe skin,eyesor clothing.Wear suitable protectiveclothing, in particulargloves, an
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apron and aface mask.Immediatelyrinse electrolyteor acid splashes offwith cleanwater.Consult a doctor ifnecessary.
Wear safetyglasses.
Keepchildrenaway.
Observethis Operator's Manual.
Observethefollowing ifyou do not intendtousethevehicleover anextended period of time:
RActivatestandby mode.
RAlternatively: connectthe batterytoa bat‐terycharger approvedbyMercedes-Benz orconsult aqualified specialistworkshoptodisconnectthe battery.
Notes onstarting assistance and oncharg‐ingthe12V battery
Vehicles with a lithium-ion batteryWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
NOTEDamagetothe battery fromover‐voltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthe on-board electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.4V.
AllothervehiclesWhenchargingthe battery and duringstartingassistance, alwaysusethe jump-startconnec‐tion point inthe engine compartment.
NOTEDamagingthe batterythroughovervoltage
Whencharging using a batterycharger with‐out a maximumchargingvoltage,the batteryorthevehicle electronics may be damaged.
Only use batterychargerswith a maxi‐mumchargingvoltage of14.8V.
\nWARNINGRisk ofexplosion fromhydro‐gengas igniting
A batterygenerateshydrogengas duringthecharging process. Ifthere is a short circuit orsparksstarttoform,there is a danger ofthehydrogengas igniting.
Make surethatthe positiveterminal ofthe connected battery does not comeinto contact withvehicle parts.
Never place metal objects ortools on abattery.
When connecting and disconnectingthebattery,you must observethe descri‐bed orderforthe battery clamps.
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When givingstarting assistance, alwaysmake surethatyou onlyconnect bat‐teryterminals with identical polarity.
Duringstarting assistance,you mustobservethe described orderfor con‐necting and disconnectingthe jumpercables.
Do not connect or disconnectthe bat‐teryclamps whilethe engine isrunning.
\nWARNINGRisk ofexplosion duringcharging process andstarting assistance
Duringthecharging process andstartingassistance,the battery mayrelease anexplo‐sivegas mixture.
Avoidfire, openflames, creating sparksand smoking.
Make surethatthere is sufficientventi‐lation duringthecharging process andduringstarting assistance.
Do not leanover a battery.
\nWARNINGRisk ofexplosion from a fro‐zen battery
A discharged battery may freeze attempera‐tures slightly aboveor below freezing point.
Duringstarting assistance or batterycharg‐ing, batterygas may bereleased.
Alwaysthawa frozen batteryoutfirstbeforecharging it or performingstart‐ing assistance.
Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
Allvehicles
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
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RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RVehicles with automatic transmission:The transmission is in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Slide cover1of positive clamp2onthejump-starting connection point inthe direc‐tion ofthe arrow.
Connect positive clamp2onyourvehicletothe positive pole ofthe donor battery usingthe jumper cable/charging cable. Alwaysbegin with positive clamp2onyourownvehiclefirst.
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Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point3ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete, performthefollowingsteps:
First,removethe jumper cable/chargingcable from ground point3andthe negativepole ofthe donor battery,then from positiveclamp2andthe positive pole ofthe donor
battery.Begin eachtime with the contactsonyourownvehiclefirst.
Afterremovingthe jumper cable/chargingcable, close cover1of positive clamp2.
Further information can be obtained at aquali‐fied specialistworkshop.
Replacing the12V battery
Observethe notes onthe12V battery(→page370).
Mercedes-Benzrecommendsthatyou havethe12V batteryreplaced at aqualified specialistworkshop, e.g. at an authorized Mercedes-BenzCenter.
Observethefollowing notes ifyouwanttoreplacethe batteryyourself:
RAlwaysreplace afaulty batterywith a batterywhich meetsthe specificvehiclerequire‐ments.
Thevehicle is equipped with anAGMtechnol‐ogy battery (Absorbent Glass Mat) or a lith‐ium-ion battery.Fullvehicle functionality is
only guaranteed with anAGM battery or lith‐ium-ion battery.For safetyreasons,Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentested andapprovedforyourvehiclebyMercedes-Benz.
RCarryover detachable parts, such asventhoses, elbowfitting orterminal coversfromthe battery beingreplaced.
RMake surethatthevent hose is alwayscon‐nectedtothe original opening onthe side ofthe battery.
Install anyexisting or supplied cell caps.
Otherwise,gases or battery acid couldescape.
RMake surethat detachable parts arerecon‐nected inthe sameway.
Towstarting ortowingaway
Permittedtowing methods
Mercedes-Benzrecommends transportingyourvehicle inthe case of a breakdown,ratherthantowing itaway.
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