2019 MERCEDES-BENZ E CLASS tow

call 1-800-FOR-MERCedes (inthe USA) or1-800-387-0100(in Canada).
Correctthe tire pressure if it isstill at least130 kPa (1.3 bar/19 psi). SeetheTireandLoading Information placard onthe driver'sside B‑pillar orthe tire pressuretable inthefuelfillerflapforvalues.
Toincreasethe tire pressure:switchonthe tire inflation compressor.
Toreduce the tire pressure:press pressurerelease button1nexttomanometer2.
Whenthe tire pressure is correct, unscrewthefilling hose fromthevalve ofthe sealedtire.
Screwthevalve cap ontothevalve ofthesealed tire.
Pullthe tire sealant bottle out ofthe tireinflation compressor.Thefilling hosestays onthe tire sealant bot‐tle.
Drivetothe nearestqualified specialistwork‐shop and havethe tire, tire sealant bottle andfilling hosereplacedthere.
Battery(vehicle)
Notes onthe12V battery
\nWARNINGRisk of an accident duetoworkcarried out incorrectly onthe bat‐tery
Workcarried out incorrectly onthe batterycan,forexample, leadtoa short circuit. Thiscan leadtofunctionrestrictions in safety-rel‐
evant systems,forexamplethe lighting sys‐
tem, ABS (anti-lockbraking system) or ESP®
(ElectronicStability Program). The operatingsafety ofyourvehicle may berestricted.
You could lose control ofthevehicle inthefollowing situations:
Rwhen braking
Rintheevent of abruptsteering maneuversand/or whenthevehicle's speed is notadaptedtotheroad conditions
Intheevent of a shortcircuit or a simi‐lar incident, contact aqualified special‐istworkshop immediately.
Do not continue driving.
Always haveworkonthe battery carriedout at aqualified specialistworkshop.
RFurther information on ABS (→page166)
RFurther information on ESP®(→page167)
For safetyreasons, Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentes‐ted and approvedforyourvehiclebyMercedes-
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Duringstarting assistance:starttheengine ofthe donorvehicle andrun at idlespeed.
Connectthe negative pole ofthe donor bat‐teryandground point3ofyourownvehiclebyusingthe jumper cable/charging cable.Begin withthe donor batteryfirst.
Duringstarting assistance:starttheengine ofyourownvehicle.
Duringthecharging process:startthecharging process.
Duringstarting assistance:letthe enginesrunfor several minutes.
Duringstarting assistance:before discon‐nectingthe jumper cable, switch on an elec‐trical consumer inyourownvehicle, e.g.therear windowheater or lighting.
Whenthestarting assistance/charging processis complete, performthefollowingsteps:
First,removethe jumper cable/chargingcable from ground point3andthe negativepole ofthe donor battery,then from positiveclamp2andthe positive pole ofthe donor
battery.Begin eachtime with the contactsonyourownvehiclefirst.
Afterremovingthe jumper cable/chargingcable, close cover1of positive clamp2.
Further information can be obtained at aquali‐fied specialistworkshop.
Replacing the12V battery
Observethe notes onthe12V battery(→page370).
Mercedes-Benzrecommendsthatyou havethe12V batteryreplaced at aqualified specialistworkshop, e.g. at an authorized Mercedes-BenzCenter.
Observethefollowing notes ifyouwanttoreplacethe batteryyourself:
RAlwaysreplace afaulty batterywith a batterywhich meetsthe specificvehiclerequire‐ments.
Thevehicle is equipped with anAGMtechnol‐ogy battery (Absorbent Glass Mat) or a lith‐ium-ion battery.Fullvehicle functionality is
only guaranteed with anAGM battery or lith‐ium-ion battery.For safetyreasons,Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentested andapprovedforyourvehiclebyMercedes-Benz.
RCarryover detachable parts, such asventhoses, elbowfitting orterminal coversfromthe battery beingreplaced.
RMake surethatthevent hose is alwayscon‐nectedtothe original opening onthe side ofthe battery.
Install anyexisting or supplied cell caps.
Otherwise,gases or battery acid couldescape.
RMake surethat detachable parts arerecon‐nected inthe sameway.
Towstarting ortowingaway
Permittedtowing methods
Mercedes-Benzrecommends transportingyourvehicle inthe case of a breakdown,ratherthantowing itaway.
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Fortowing, use atowrope ortow bar with bothaxles onthe ground. Do not usetow bar sys‐tems.
NOTEDamagetothevehicle dueto tow‐ingawayincorrectly
Observethe instructions and notes ontowingaway.
Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
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Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (→page375).
Makesurethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(→page378).Atowingvehicle with liftingequipment isrequiredforvehicle transporta‐tion.
NOTEDamagedueto towingawayatexcessively high speeds orover long dis‐tances
The drivetrain could be damaged whentow‐ing atexcessively high speeds orover longdistances.
Atowing speed of 30mph (50 km/h)must not beexceeded.
Atowing distance of 30 miles (50 km)mustnot beexceeded.
\nWARNINGRisk of accident whentowingavehicle which istoo heavy
Ifthevehicle beingtow-started ortowedawayis heavierthanthe permissible grossmass ofyourvehicle,thefollowing situationscan occur:
RThetowingeye may become detached.
RThevehicle/trailer combination mayswerveorevenoverturn.
If anothervehicle istow-started ortowedaway, itsweight must notexceed
the permissible gross mass ofyourownvehicle.
If avehicle must betowstarted ortowedaway,its permissible gross mass must notexceedthepermissible gross mass ofthetowingvehicle.Information onthe permissible gross mass ofthevehicle can befound onthevehicle iden‐tification plate (→page417).
Vehicles with automatic transmission:Donot openthe driver's door or front passengerdoor,otherwisethe automatic transmissionautomatically shiftstoposition].Installingthetowingeye (→page 380).
Fastenthetow bar.
NOTEDamageduetoincorrect connec‐tion
Only connectthetowrope ortow bartothetowingeyes.
Deactivatingthe automatic locking mecha‐nism (→page 69).
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Do not activatethe HOLD function.
DeactivateActive Brake Assist (→page174).
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Releasethe electric parking brake.
\nWARNINGRisk of accident duetolimi‐ted safety-related functions duringthetowing process
Safety-related functions are limited or no lon‐geravailable inthefollowing situations:
Rthe ignition is switched off.
Rthe brake system or powersteering sys‐tem is malfunctioning.
Rthe energy supply orthe on-board electri‐cal system is malfunctioning.
Whenyourvehicle isthentowedaway, signif‐icantly more effortmay berequiredtosteerand brakethan is normallyrequired.
Use atow bar.
Make surethatthesteering wheel canmovefreely, beforetowingthevehicleaway.
NOTEDamageduetoexcessive tractivepower
Ifyou pullawaysharply,the tractive powermay betoo high andthevehicles could bedamaged.
Pullawayslowly and smoothly.
Loading thevehiclefor transport
Observethe notes ontowingaway(→page377).
Connectthetow bartothetowingeye inordertoloadthevehicle.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Vehicles with automatic transmission:The automatic transmission may be locked
in position]intheevent of damagetotheelectrical system.Toshiftto\\, providetheon-board electrical system with power(→page374).
Loadthevehicle ontothe transporter.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition].
Usethe electric parking braketosecurethevehicle againstrollingaway.
Only securethevehiclebythe wheels.
Vehicles with ADS PLUS (Adaptive DampingSystem PLUS)
\nWARNINGRisk of an accident whentransportingvehicles withAdaptiveDamping System PLUS
Thereduced dampingforces onthevehiclebeing transported can causethevehicle/trailer combinationtostarttoswing.
As aresult, when transportingvehicles withtheAdaptive Damping System PLUS,the
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vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
Securethevehicle on allfour wheels afterloading.
4MATICvehicles/vehicles with automatictransmission
Make surethatthe front andrear axles cometorestonthe same transportationvehicle.
NOTEDamagetothe drivetrain duetoincorrect positioning
Do not positionthevehicle abovetheconnection point ofthe transportvehi‐cle.
Towingeye
Towingeye1is attachedtothe edge ofthetrunk underthe trunkfloor.
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Installingthetowingeye
Pressthe mark on cover1inwards andremove.
Screwinthetowingeyeclockwise asfar as itwill go and tighten.
Make surethat cover1engages inthebumper whenyouremovethetowingeye.
NOTEDamageduetoincorrect use ofthetowingeye
When atowingeye is usedtorecover avehi‐cle,thevehicle may be damaged inthe proc‐ess.
Only usethetowingeyeto towawayortowstartthevehicle.
Towstartingthevehicle (emergency enginestart)
Vehicles with automatic transmission
NOTEDamagetothe automatic trans‐mission dueto towstarting
The automatic transmission may be damagedinthe process oftowstartingvehicles withautomatic transmission.
Vehicles with automatic transmissionmust not betowstarted.
Vehicles with automatic transmission mustnot betow-started.
Electrical fuses
Notes on electrical fuses
\nWARNINGRisk of accident and injurydueto overloaded lines
Ifyou manipulate or bridge afaulty fuse or ifyoureplace it with a fuse with a higheramperage,the electric line could beoverloa‐ded.
This couldresult in afire.
Alwaysreplacefaulty fuses with speci‐fied new fuses containingthe correctamperage.
NOTEDamageduetoincorrect fuses
Electrical components or systems may bedamagedbyincorrect fuses, ortheir func‐tionality may be significantlyimpaired.
Only use fusesthat havebeen approvedbyMercedes-Benz and which havethecorrect fuserating.
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Only use tires, wheels and accessoriesthathavebeenchecked andrecommendedbyMercedes-Benz.
NOTERisktodriving safety fromretrea‐ded tires
Retreaded tires are neithertested norrecom‐mendedbyMercedes-Benz, since previousdamage cannot always be detected onretreaded tires.
Forthisreason driving safety cannot be guar‐anteed.
Do not use used tires ifyou havenoinformation abouttheir previous usage.
NOTEPossible damagetowheels or tireswhen drivingover obstacles
Large wheels havea lower tire section width.The lowerthe tire section width,the greateristherisk of damagetowheels or tires whendrivingover obstacles.
Avoid obstacles or drive particularlycarefully.
NOTEDamagetoelectronic componentparts fromthe use of tire-mountingtools
Vehicles with a tire pressure monitoringsystem:Electronic component parts arelocated inthe wheel.Tire-mountingtoolsshould not be used inthe area ofthevalve.
This couldotherwise damagethe electroniccomponent parts.
Havethe tireschanged at aqualifiedspecialistworkshop only.
NOTEDamagetosummer tires at lowambienttemperatures
Atlow ambienttemperatures,tears couldformwhen driving with summer tires, caus‐ing permanent damagetothe tires.
Attemperatures below 45 °F (7 °C),use M+S tires .
Accessory partsthat are not approvedforyourvehiclebyMercedes-Benz or are not being usedcorrectly can impairthe operating safety.
Before purchasing and using non-approvedaccessories, visit aqualified specialistworkshopand inquire about:
RSuitability
RLegalstipulations
RFactoryrecommendations
\nWARNINGRisk of accident withhighperformance tires
The special tire tread in combination withtheoptimized tire compound meansthattheriskof skidding orhydroplaning onwetroads isincreased.
In addition,the tire grip is greatlyreduced ata low outsidetemperature and tirerunningtemperature.
Switch onthe ESP®and adaptyourdrivingstyle accordingly.
Use M+S tire at outsidetemperaturesof lessthan10°C (50 °F).
406Wheels and tires