2019 MERCEDES-BENZ E CLASS tow

Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(→page317).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
atthe site ofthe accident. It helps locate anaccident site in placesthat are difficulttoaccess. However,even if avehicle is equippedwith eCall,this does not meanthe system is ON.As such, eCall does notreplace dialing911 intheevent of an accident.
The emergency call can be made automatically(→page316) or manually (→page316). Onlymake emergency calls ifyou orothers are inneed ofrescue.
Only make emergency calls ifyou orothers arein need ofrescue. Do not make an emergencycall intheevent of a breakdown or a similar sit‐uation.
Displaysinthe media display:SOS READY: eCallavailable
SOS NOT READY:the ignition is not on or eCallis notavailable.
During an active emergency call,Sappearsinthe display.
You canfind more information ontheregionalavailability of eCall system at: http://www.mercedes-benz.com/connect_ecall.
Multimedia system315

Multimedia system:
MediaàMedia Sources Mem. Card
InsertingThe multimedia connection unit is located inthestowage compartment underthe armrest.
Insertthe SD memory card intothe SD cardslot until it engages. The side withthe con‐tacts mustface downwards.Playable musicfiles are played back.
Removing
Pressthe SD card.
Removethe SD card.
Multimedia system325

Connecting USB devices
NOTEDamagecausedbyhightempera‐tures
Hightemperatures can damage USB devices.
Removethe USB device after use andtakeit out ofthevehicle.
The multimedia connection unit isfound inthestowage compartment underthe armrest andhas two USB ports.
Depending onthevehicle's equipment, addi‐tional USB ports can befound inthestowagecompartment ofthe center console and intherear passenger compartment.
Connectthe USB devicetothe USB port.Playable musicfiles are played back only ifthe corresponding media display is activated.
Usethe USB port identifiedby

Activating/deactivating full-screen modeMultimedia system:
MediaàMedia Sources
Select a datastorage medium.Playable videofiles are played back.
Toactivate full-screen mode:selectFull Screen.
Todeactivate full-screen mode:pressthetouchpad.
Changing video settingsMultimedia system:
MediaZOptionsPicture Format
Thefollowing pictureformats areavailable:
RAutomatic
R16:9
R4:3
RZoom
Select a pictureformat.
Adjusting the brightness manuallyIftheAutomaticpictureformat is switched off,you can adjustthe brightnessyourself.
SelectBrightness.
Adjustthe brightness.
Media search
Startingthe media searchMultimedia system:
MediaªSearch
Depending onthe connected media sources andfiles,thefollowing categories are listed:
RCurrent Track List
RKeyword Search
RPlaylists
RArtists
RAlbums
RTracks
RFolders
RMusic Genres
RYear
RComposers
RVideos
RPodcasts(Apple®devices)
RAudiobooks(Apple®devices)
Select a category.
The categories areavailable as soon astheentire media content has beenread in andanalyzed.
Media Interface
Information aboutthe Media InterfaceMedia Interface is a universal interfacefortheconnection of mobile audio equipment. The mul‐timedia system has two USB ports. The USBports are located inthestowage compartmentunderthe armrest.
Supported devices
The Media Interface allowsyoutoconnectthefollowing datastorage media:
RiPod®
RiPhone®
RMP3 player
RUSB devices
330Multimedia system

ASSYST PLUS service interval display
Function ofthe ASSYST PLUS service intervaldisplay
The ASSYST PLUS service interval display ontheInstrument Display provides information ontheremaining time or distance beforethe nextservice due date.
You can hidethis service message usingtheback button onthe left-hand side ofthesteeringwheel.
Depending on howthevehicle is used,theASSYST PLUS service interval display mayshortenthe service interval, e.g. inthefollowingcases:
RMainly short-distance driving
RWhenthe engine is often leftidlingfor longperiods
RIntheevent of frequent coldstart phases
Mercedes-Benzrecommendsavoiding suchoperating conditions.
You can obtain further information concerningthe servicing ofyourvehicle from aqualified
specialistworkshop, e.g. an authorizedMercedes-Benz Center.
Displayingthe service due date
On-board computer:
Service ASSYST PLUS
The next service due date is displayed.
Toexitthe display:pressthe back buttononthe left-hand side ofthesteering wheel.
Make suretoobservethefollowing furtherrela‐ted subject:
ROperatingthe on-board computer(→page 221).
Information onregular maintenancework
NOTEPrematurewearthroughfailuretoobserveservice due dates
Serviceworkwhich is not carried out attheright time or incompletelycan leadtoincreasedwear and damagetothevehicle.
Always observethe prescribed serviceintervals.
Always havethe prescribed serviceworkcarried out at aqualified specialistworkshop.
Special servicerequirements
The prescribed service interval is based on nor‐mal operation ofthevehicle. Maintenanceworkwill needtobe performed more often ifthevehi‐cle is operated under arduous conditions orincreased loads.
The ASSYST PLUS service interval display is onlyan aid. The driver ofthevehicle bearsresponsi‐bility asregardstowhether maintenanceworkneedstobe performed more oftenthan speci‐fied based onthe actual operating conditionsand/or loads.
Examples of arduous operating conditions:
Rregular city driving with frequent intermedi‐atestops
Rmainly short-distance driving
Maintenance and care347

Ifyouwould liketoleavethevehicle while itis beingwashed, make surethe SmartKeyislocated inthevehicle. The]gear isother‐wise automatically engaged.
If, afterthe carwash,youremovethewaxfromthe windshield and wiperrubbers,thiswill prevent smearing andreduce wipernoise.
Information on using a powerwasher
\nWARNINGRisk of accident when usinghigh-pressure cleaning equipment withround-spraynozzles
Thewater jet from around-spraynozzle (dirtgrinder) may cause damagetotires and sus‐pension componentsthat is not visible.
Components damaged inthisway mayfailunexpectedly.
Do not use high-pressure cleaningequipment withround-spraynozzlestocleanyourvehicle.
Damaged tires or suspension compo‐nents must bereplaced immediately.
Toavoid damageto yourvehicle, observethefol‐lowing when using a powerwasher:
Rkeepthe SmartKeyat least10ft(3 m)awayfromthevehicle. Otherwisethe trunk lidcould open unintentionally.
Rmaintain a distance of at least11.8 in(30 cm)tothevehicle.
Rvehicles with decorativefoil:parts ofyourvehicle are covered with a decorativefoil.Maintain a distance of at least27.6 in(70 cm) betweenthefoil-covered parts ofthevehicle andthe nozzle ofthe powerwasher.Movethe powerwasher nozzle around whilstcleaning. Thewatertemperature ofthepowerwasher must notexceed140 °F(60 °C).
Robservethe information onthe correct dis‐tance inthe equipment manufacturer's oper‐ating instructions.
Rdo not pointthe nozzle ofthe powerwasherdirectly at sensitive parts such as tires, slits,electrical components, batteries, light bulbsandventilation slots.
Washingthevehiclebyhand
Observethe legalrequirements, e.g. in a numberof countries,washingbyhand is only permittedin specially designatedwash bays.
Use a mild cleaning agent, e.g. car shampoo.
Washthevehicle with lukewarmwater usinga soft car sponge. When doing so, do notexposethevehicletodirect sunlight.
Carefully hosethevehicle off withwater anddry using achamois.Takecare nottopointthewater jet directlytowardsthe air inletgrille.
356Maintenance and care

Emergency
Removing the safetyvest
The safetyvests are located inthe safetyvestcompartments inthe driver's and frontpassenger doorstowage compartments.
Toremove:pull out safetyvestbag1byloop2.
Open safetyvestbag1andremovethesafetyvest.
1Maximum number ofwashes
2Maximumwashtemperature
3Do not bleach
4Do not iron
5Do not tumble dry
6Do not dry clean
7Class 2 safetyvest
Therequirements definedbythe legalstandardare only fulfilled ifthe safetyvestisthe correctsize and is fully closed.
The safetyvestmust bereplaced inthefollowingsituations:
Rthereflectivestrips are damaged or dirty.
Rthe maximum permissible number ofwashesisexceeded.
Rthefluorescence hasfaded.
Flat tire
Notes onflat tires
\nWARNINGRisk of accident duetoaflattire
Aflat tire severelyaffectsthe drivingcharac‐teristics aswell asthesteering and brakingofthevehicle.
Tires withoutrun-flatcharacteristics:
Do not drive on with aflat tire.
Changetheflat tire immediately with anemergency sparewheel or spare wheel.Alternatively,consult aqualified spe‐cialistworkshop.
364Breakdown assistance

Damaged tires and a tire pressurethat istoolow can significantly impair braking and han‐dlingcharacteristics.
Do not continue driving.
Consult aqualified specialistworkshop.
If, afterten minutes, a tire pressure of200 kPa (2.0 bar/29 psi) has been achieved:
Switch offthe tire inflation compressor.
Unscrewthefilling hose fromthevalve ofthedefective tire.
\nWARNINGRisk of accident from drivingwithsealed tires
A tiretemporarily sealed with tire sealantimpairs drivingcharacteristics and is notsuitablefor higher speeds.
Adaptyour drivingstyle accordinglyanddrive carefully.
Do notexceedthe maximum speedlimit with a tirethat has beenrepairedusing tire sealant.
Observethe maximum permissible speedfora tire sealed with tire sealant 50mph(80 km/h).
Affixthe upper section ofthe TIREFITstickertothe instrument cluster in a location whereit will be easilyseenbythe driver.
NOTEStaining causedbyleaking tiresealant
After use,excess tire sealant may leak outfromthefilling hose.
Therefore, placethefilling hose intheplastic bagthat containedthe TIREFITkit.
ENVIRONMENTALNOTEEnvironmentalpollution causedbyenvironmentally irre‐sponsible disposal
Tiresealant contains pollutants.
Havethe tire sealant bottle disposed ofprofessionally,e.g. at an authorizedMercedes-Benz Center.
Stow the tire sealant bottle andthe tire infla‐tion compressor.
Pullawayimmediately.
Stop driving after approximatelyten minutesandcheckthe tire pressure usingthe tireinflation compressor.The tire pressure must now be at least130 kPa (1.3 bar/19 psi).
\nWARNINGRisk of accident duetothespecified tire pressure not beingreached
Ifthe specified tire pressure is notreachedafter a brief drive,the tire istoo badly dam‐aged. The tire sealant cannotrepairthe tireinthis instance.
Damaged tires and tire pressurethat istoolow can significantly impairthe braking prop‐erties andthe handlingcharacteristics.
Do not continue driving.
Consult aqualified specialistworkshop.
In cases such asthe one mentioned above, con‐tact an authorized Mercedes-Benz Center. Or
Breakdown assistance369