2019 MERCEDES-BENZ CLA navigation system

The indicator lamp in MB Info call buttonCflashes while the connection is being made.TheConnecting CallConnecting Callmessage appears onthe multifunction display. The audio output ismuted.
If a connection can be established, theCallCallConnectedConnectedmessage appears in the multifunc-tion display.
If a mobile phone network and GPS receptionare available, the system transfers data to theMercedes-Benz Customer Assistance Center,for example:
RCurrent location of the vehicle
RVehicle identification number
The display of the multimedia system indicatesthat a call is active. During the call, you canchange to the navigation menu by pressing theNAVI button on the multimedia system, forexample.
Voice output is not available in this case.
A voice connection is established between theMercedes-Benz Customer Assistance Centerand the vehicle occupants.
You receive information about operating yourvehicle, about the nearest Mercedes-Benz Ser-vice Center and about other products and serv-ices from Mercedes-Benz.
You can find further information on theMercedes me connect system under "OwnersOnline" at http://www.mbusa.com.
The system has not been able to initiate an MBInfo call, if:
Rthe indicator lamp in MB Info call button

The destination download function is availableif:
Rthe vehicle is equipped with a navigation sys-tem.
Rthe relevant mobile phone network is availa-ble and data transfer is possible.
Route Assistance
This service is part of the Mercedes me connectPLUS Package and cannot be obtained sepa-rately.
You can use the Route Assistance function evenif the vehicle is not equipped with a navigationsystem.
Within the framework of this service, you receivea professional and reliable form of navigationsupport without having to leave your vehicle.
The customer service representative finds asuitable route depending on your vehicle's cur-rent position and the desired destination. Youwill then be guided live through the current routesection.
Search and Send
General notes
To use "Search & Send", your vehicle must beequipped with Mercedes me connect and a nav-igation system. Additionally, a Mercedes meconnect service subscription must be comple-ted.
"Search & Send" is a destination entry service. Adestination address found on Google Maps™can be transferred via Mercedes me connectdirectly to your vehicle's navigation system.
Specifying and sending the destination
address
XGo to the website http://maps.google.comand enter a destination address into the entryfield.
XTo send the destination address to the e-mail address of your Mercedes me con-nect account:click the corresponding but-ton on the website.
Example:
If you select 'Send to vehicle' and then'Mercedes-Benz', the destination address willbe sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified whensetting up your Mercedes me connectaccount into the corresponding field.
XClick "Send".
Information on specific commands such as"Address entry" or "Send" can be found on thewebsite.
Calling up a transmitted destination
address
XTurn the SmartKey to positionHin the igni-tion lock (Ypage 123).The transmitted destination address is loadedinto the vehicle's navigation system.
A display message appears, asking whethernavigation should be started.
XSelectYesYesby turning3or sliding1the controller and confirm with7.The system calculates the route and subse-quently starts the route guidance with theaddress entered.
If you selectNoNothe address can be stored inthe address book.
If you have sent more than one destinationaddress, each individual destination must beconfirmed separately.
Destination addresses are loaded in the sameorder as the order in which they were sent.
If you have multiple Mercedes-Benz vehicleswith Mercedes me connect and activeMercedes me connect accounts:
If multiple vehicles are registered under thesame e-mail address, the destination will besent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if youhave unintentionally locked your vehicle and areplacement SmartKey is not available.
The vehicle can be unlocked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlockedremotely within four days of the ignition beingturned off. After this time, remote unlockingmay be delayed by 15 to 60 minutes. After30 days, the vehicle can no longer be unlockedremotely.
The vehicle remote opening feature is availableif the relevant mobile phone network is availableand a data connection is possible.
XContact the following service hotlines:
252Features
Stowage and features

received by phone and move your vehicle to asafe position.The message in the display disappears.
The vehicle operating state check begins.During this procedure, you will see theVehi‐Vehi‐cle Diagnostics Activecle Diagnostics Activemessage.
If you selectCancelCancel, the Vehicle HealthCheck is canceled completely.
When the check is complete, theSendingSendingvehicle diagnostics data. (Voice con‐vehicle diagnostics data. (Voice con‐nection may be interrupted duringnection may be interrupted duringdatadatatransfer)transfer)message appears. The vehicledata can now be sent.
XPress theOKOKbutton to confirm the message.The voice connection with the CustomerAssistance Center is terminated.
TheVehicle Diagnostics: Transfer‐Vehicle Diagnostics: Transfer‐ring Data...ring Data...message appears.
The vehicle data is sent to the CustomerAssistance Center.
Depending on what the customer service rep-resentative agreed with you, the voice connec-tion is re-established after the transfer is com-plete. If necessary, you will be contacted at alater time by another means, e.g. by e-mail orphone.
Another function of the Vehicle Health Check isthe transfer of service data to the CustomerAssistance Center. If a service is due, the displayshows a message to this effect together withinformation about any special offers at yourworkshop.
This information can also be called up under"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle(Ypage 29).
Information on Roadside Assistance(Ypage 26).
Downloading routes
Downloading routes allows you to transfer andsave predefined routes in the navigation sys-tem.
A route can be prepared and sent by either acustomer service representative or under "Own-ers Online" at http://www.mbusa.com.
Each route can include up to four intermediatedestinations.
Once a route has been received by the naviga-tion system, you will see theDoDoyouyouwantwanttotostart route guidance? Destinationstart route guidance? Destination
Received destination has been savedReceived destination has been savedin "Previous destinations".in "Previous destinations".message onthe multimedia system display.
The route is saved.
XTo start route guidance:selectYesYes.An overview of the route is shown in the dis-play.
If you selectNoNo, the saved route can be calledup later in the navigation menu.
XSelectStartStart.Route guidance starts.
Downloaded and saved routes can be called upagain.
Speed alert
You can define the upper speed limit, whichmust not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,a message will be sent to the Customer Assis-tance Center. The Customer Assistance Centerthen forwards this information to you.
You can select the way in which you receive thisinformation beforehand. Possible optionsinclude text message, e-mail or an automatedcall.
The data you receive contains the followinginformation:
Rthe location where the speed limit was excee-ded
Rthe time at which the speed limit was excee-ded
Rthe selected speed limit which was exceeded
Geo fencing
Geo fencing allows you to select areas which thevehicle should not enter or leave. You will beinformed if the vehicle crosses the boundariesof the selected areas. You can select the way inwhich you receive this information beforehand.Possible options include text message, e-mail oran automated call.
The area can be determined as either a circle ora polygon with a maximum of ten corners. Youcan specify up to ten areas simultaneously. Dif-ferent settings are possible for each area.
These settings can be called up under "OwnersOnline" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call andinform the customer service representative thatyou wish to activate geo fencing.
254Features
Stowage and features