2019 MERCEDES-BENZ CLA keyless

Problems with the SmartKey
ProblemPossible causes/consequences andPPSolutions
You cannot lock orunlock the vehicle usingthe SmartKey.
The SmartKey battery is discharged or nearly discharged.
XVehicles without KEYLESS-GO or KEYLESS-GO start function:try to lock/unlock the vehicle again using the SmartKey's remotecontrol function. Point the tip of the SmartKey at the driver's doorhandle from close range and press the6or7button.
If this does not work:
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
There is interference from a powerful source of radio waves.
XVehicles without KEYLESS-GO or KEYLESS-GO start function:try to lock/unlock the vehicle again using the SmartKey's remotecontrol function. Point the tip of the SmartKey at the driver's doorhandle from close range and press the6or7button.
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
The SmartKey is faulty.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
XHave the SmartKey checked at a qualified specialist workshop.
You can no longer lock orunlock the vehicle usingKEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
If this does not work:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
74SmartKey
Opening and closing

ProblemPossible causes/consequences andPPSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remote con-trol function:
XUnlock (Ypage 77) or lock (Ypage 77) the vehicle using themechanical key.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 281).
or
XJump-start the vehicle (Ypage 282).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 73) and replace it if necessary(Ypage 73).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey75
Opening and closing
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Meanwhile, the fuel filler flap will not be lockedor unlocked.
You cannot unlock the vehicle centrally from theinside if the vehicle has been locked with theSmartKey or KEYLESS-GO.
You can open a door from inside the vehicleeven if it has been locked. You can open the reardoors from inside the vehicle unless they aresecured by the child-proof lock (Ypage 60).
If the vehicle has previously been locked withthe SmartKey from the outside, opening a doorfrom the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Ypage 68).
If a locked door is opened from the inside, theprevious unlock status of the vehicle will betaken into consideration if:
Rthe vehicle was locked using the locking but-ton for the central locking, or
Rif the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-ously been fully unlocked. If only the driver'sdoor had been previously unlocked, only thedoor which has been opened from the inside isunlocked.
Automatic locking feature
XTo deactivate:press and hold buttonCforapproximately five seconds until a tonesounds.
XTo activate:press and hold buttonDforapproximately five seconds until a tonesounds.
If you press one of the two buttons and do nothear a tone, the relevant setting has alreadybeen selected.
The vehicle is locked automatically when theignition is switched on and the wheels are turn-ing.
You could therefore lock yourself out if:
Rthe vehicle is being pushed
Rthe vehicle is being towed
Rthe vehicle is on a roller dynamometer
You can also switch the automatic locking func-tion on and off using the on-board computer(Ypage 189).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 68).
XTake the mechanical key out of the SmartKey(Ypage 72).
XInsert the mechanical key into the lock of thedriver's door as far as it will go.
XTurn the mechanical key counter-clockwiseas far as it will go to positionG.The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with theSmartKey or KEYLESS-GO, use the mechanicalkey.
XOpen the driver's door.
XClose the front-passenger door, the reardoors and the trunk lid.
Doors77
Opening and closing
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GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last 1/3 in (8 mm) of the closing
movement
The reversing feature cannot prevent some-
one from becoming trapped in these situa-
tions in particular. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rpress theTbutton on the SmartKey, or
Rpull or press the remote operating switch
on the driver's door or
Rpress the closing button/STOP button in
the tailgate or
Rpull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS:it is alsopossible to stop the closing process by perform-ing a kicking movement under the rear bumper.
Opening/closing from outside
Opening
XPress the6button on the SmartKey.
XPull handleC.
XLift the trunk lid.
Closing
XPull down the trunk lid using handleC.
XLet the trunk lid drop into the lock.
XIf necessary, lock the vehicle with the7button on the SmartKey or with KEYLESS-GO.
Opening automatically from outside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
!The trunk lid swings upwards when opened.Therefore, make sure that there is sufficientclearance above the trunk lid.
iThe opening dimensions of the trunk lid canbe found under "Vehicle data" (Ypage 325).
Opening automatically
You can open the trunk lid automatically usingthe SmartKey or the handle in the trunk lid.
XPress and hold theTbutton on the Smart-Key until the trunk lid opens.
or
XIf the trunk lid is unlocked, pull the trunk lidhandle and let it go again immediately.
Trunk79
Opening and closing
Z

HANDS-FREE ACCESS
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the trunk lid:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
iYou can also deactivate KEYLESS-GO. Fur-ther information on deactivating and activat-ing KEYLESS-GO (Ypage 71).
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,you can open the trunk lid without using yourhands. This is useful if you have your hands full.To do this, make a kicking movement under thebumper with your foot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-son. The SmartKey must be at the rear of thevehicle in the detection range of KEYLESS-GO.
RWhen making the kicking movement, makesure that you are standing firmly on theground and that there is sufficient clearanceto the rear of the vehicle. You could otherwiselose your balance, for example on ice.
RAlways ensure that you only make the kickingmovement within the detection range of sen-sorsC.
RStand at least 12 in (30 cm) away from therear area while doing so.
RDo not come into contact with the bumperwhile making the kicking movement. Other-wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-ing engine start.
RDirt caused by road salt or snow around sen-sorsCmay restrict functionality.
Using the HANDS-FREE ACCESS with a pros-thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-cle in the detection range of KEYLESS-GO,HANDS-FREE ACCESS could be triggered.The trunk lid could thus be opened uninten-tionally, for example, when you:
-set something down or lift something upbehind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about yourperson in these situations or in situations sim-ilar to these. This will prevent the uninten-tional opening of the trunk lid.
80Trunk
Opening and closing

The SmartKey can also be used to carry out thefollowing functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-ing panel and the roller sunblind
The convenience opening feature can only beoperated using the SmartKey.
The "convenience opening" feature is also avail-able when the vehicle is unlocked.
XPress and hold the6button until the sidewindows and the panorama sunroof are in thedesired position.If the roller sunblind of the panorama roofwith power tilt/sliding panel is closed, theroller sunblind is opened first.
XPress and hold the6button once moreuntil the panorama roof with power tilt/slid-ing panel reaches the desired position.
XTo interrupt convenience opening:releasethe6button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO or KEYLESS-GOstart function:you can do the following at thesame time:
Rlock the vehicle
Rclose the side windows
Rclose the panorama roof with power tilt/slid-ing panel
On vehicles with a panorama roof with powertilt/sliding panel, you can then close the rollersunblind.
iNotes on the automatic reversing featurefor:
RThe side window (Ypage 83)
RThe panorama roof with power tilt/slidingpanel (Ypage 87)
RThe roller sunblind (Ypage 88)
Using the SmartKey
XVehicles with KEYLESS-GO or KEYLESS-GO start function:for the following opera-tions, point the tip of the SmartKey at thehandle on the driver's door. The SmartKeymust be close to the driver's door handle.
iVehicles with KEYLESS-GO or KEYLESS-GO start function:the SmartKey must be inclose proximity to the vehicle.
XPress and hold the7button until the sidewindows and the panorama sliding sunroofare fully closed.
XMake sure that all the side windows and thepanorama roof with power tilt/sliding panelare closed.
On vehicles with a panorama roof with powertilt/sliding panel:
XPress and hold the7button again until theroller sunblind of the panorama sliding sun-roof closes.
XTo interrupt convenience closing:releasethe7button.
Using KEYLESS-GO
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. The gap betweenthe SmartKey and the corresponding door han-dle should not be greater than 3 ft (1 m).
84Side windows
Opening and closing

Replacing the wiper blades
Important safety notes
GWARNING
If the windshield wipers begin to move while
you are changing the wiper blades, you could
be trapped by the wiper arm. There is a risk of
injury.
Always switch off the windshield wipers and
ignition before changing the wiper blades.
!To avoid damaging the wiper blades, makesure that you touch only the wiper arm of thewiper.
!Never open the hood if a windshield wiperarm has been folded away from the wind-shield.
Never fold a windshield wiper arm without awiper blade back onto the windshield.
Hold the windshield wiper arm firmly whenyou change the wiper blade. If you release thewindshield wiper arm without a wiper bladeand it falls onto the windshield, the windshieldmay be damaged by the force of the impact.
Mercedes-Benz recommends that you havethe wiper blades changed at a qualified spe-cialist workshop.
Changing the windshield wiper blades
Removing the wiper blades
XVehicles without KEYLESS-GO or KEY-LESS-GO start function:remove the Smart-Key from the ignition lock.
XVehicles with KEYLESS-GO or KEYLESS-GO start function:switch off the engine.
XFold the wiper arm away from the windshield.
XHold on to the wiper arm with one hand. Withthe other hand, turn wiper blade in directionof arrowCaway from the wiper arm as far asit will go.
XSlide catchDin the direction of arrow

!Do not warm up the engine while stationary.Pull away immediately. Avoid high enginespeeds and full throttle until the engine hasreached its operating temperature.
In vehicles with automatic transmission,engage positions P and R only when the vehi-cle is stationary.
Where possible, avoid spinning the drivewheels when pulling away on slippery roads.You could otherwise damage the drive train.
!Mercedes-AMG vehicles:avoid full-loadoperation and engine speeds greater than5000 rpm when the engine is cold. This helpsto protect the engine and avoids uncomfort-able driving.
Key positions
SmartKey
ZTo remove the SmartKey
(shift the transmission to position])
GPower supply for some consumers, such asthe windshield wipers
HIgnition (power supply for all consumers)and drive position
ITo start the engine
iThe SmartKey can be turned in the ignitionlock even if it is not the correct SmartKey forthe vehicle. The ignition is not switched on.The engine cannot be started.
Start/Stop button
General notes
Vehicles with KEYLESS-GO are equipped withSmartKeys featuring the integrated KEYLESS-GO function and a detachable Start/Stop but-ton.
A check which periodically establishes a radioconnection between the vehicle and the Smart-Key determines whether a valid SmartKey is inthe vehicle. This occurs, for example, whenstarting the engine.
When you insert the Start/Stop button into theignition lock, the system needs approximatelytwo seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times insuccession corresponds to the different Smart-Key positions in the ignition lock. This is only thecase if you are not depressing the brake pedal.
If you depress the brake pedal and press theStart/Stop button, the engine starts immedi-ately.
To start the vehicle without actively using theSmartKey:
Rthe Start/Stop button must be inserted in theignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with theSmartKey or KEYLESS-GO (Ypage 71)
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remotecontrol or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignitionwith the Start/Stop button.
Ryou will no longer be able to start the enginewith the Start/Stop button until the vehicle isunlocked again.
If you lock the vehicle centrally using the buttonon the front door (Ypage 76), you can continueto start the engine with the Start/Stop button.
The engine can be switched off while the vehicleis in motion by pressing and holding the Start/Stop button for three seconds. This functionoperates independently of the ECO start/stopautomatic engine switch-off function.
Driving123
Driving and parking
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