2019 MERCEDES-BENZ C CLASS automatic transmission

NOTEDamagedueto towingawayatexcessively high speeds orover long dis‐tances
The drivetrain could be damaged whentow‐ing atexcessively high speeds orover longdistances.
Atowing speed of 30mph (50 km/h)must not beexceeded.
Atowing distance of 30 miles (50 km)must not beexceeded.
\nWARNINGRisk of accident whentowingavehicle which istoo heavy
Ifthevehicle beingtow-started ortowedawayis heavierthanthe permissible grossmass ofyourvehicle,thefollowing situationscan occur:
RThetowingeye may become detached.
RThevehicle/trailer combination mayswerveorevenoverturn.
If anothervehicle istow-started ortowedaway, itsweight must notexceed
the permissible gross mass ofyourownvehicle.
If avehicle must betowstarted ortowedaway,its permissible gross mass must notexceedthepermissible gross mass ofthetowingvehicle.Information onthe permissible gross mass ofthevehicle can befound onthevehicle iden‐tification plate (page 423).
Vehicles with automatic transmission:Donot openthe driver's door or front passengerdoor,otherwisethe automatic transmissionautomatically shiftstoposition].Installingthetowingeye (page 385).
Fastenthetow bar.
NOTEDamageduetoincorrect connec‐tion
Only connectthetowrope ortow bartothetowingeyes.
Deactivatingthe automatic locking mecha‐nism (page71).
Do notactivatethe HOLD function.
DeactivateActive Brake Assist(page181).
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Releasethe electric parking brake.
\nWARNINGRisk of accident duetolimi‐ted safety-related functions duringthetowing process
Safety-related functions are limited or no lon‐geravailable inthefollowing situations:
Rthe ignition is switched off.
Rthe brake system or powersteering sys‐tem is malfunctioning.
Rthe energy supply orthe on-board electri‐cal system is malfunctioning.
Whenyourvehicle isthentowedaway, signif‐icantly more effortmay berequiredtosteerand brakethan is normallyrequired.
Use atow bar.
Breakdown assistance383

Make surethatthesteering wheel canmovefreely, beforetowingthevehicleaway.
NOTEDamageduetoexcessive tractivepower
Ifyou pullawaysharply,the tractive powermay betoo high andthevehicles could bedamaged.
Pullawayslowly and smoothly.
Loading thevehiclefor transport
Observethe notes ontowingaway(page 382).
Connectthetow bartothetowingeye inordertoloadthevehicle.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition\\.
Vehicles with automatic transmission:The automatic transmission may be locked
in position]intheevent of damagetotheelectrical system.Toshiftto\\, providetheon-board electrical system with power(page379).
Loadthevehicle ontothe transporter.
Vehicles with automatic transmission:Shiftthe automatic transmissiontoposition].
Usethe electric parking braketosecurethevehicle againstrollingaway.
Only securethevehiclebythe wheels.
Vehicles with ADS PLUS (Adaptive DampingSystem PLUS)
\nWARNINGRisk of an accident whentransportingvehicles withAdaptiveDamping System PLUS
Thereduced dampingforces onthevehiclebeing transported can causethevehicle/trailer combinationtostarttoswing.
As aresult, when transportingvehicles withtheAdaptive Damping System PLUS,the
vehicle/trailer combination maystarttoskid.Consequently,you could lose control ofyourvehicle.
When transporting, ensurethat:RThevehicle has been loaded ontothe transporter correctly
RThevehicle is secured at allfourwheels with suitabletensioningstraps
RThe maximum permissible speed of35mph (60 km/h) is notexceededwhen transporting
NOTEDamagetothevehicle from secur‐ing it incorrectly
After loading,thevehicle must besecured at allfour wheels. Otherwise,thevehicle could be damaged.
A minimum distance of 8 in (20 cm) upand 4 in (10 cm) down mustbekepttothe transport platform.
384Breakdown assistance

Securethevehicle on allfour wheels afterloading.
4MATICvehicles/vehicles with automatictransmission
Make surethatthe front andrear axles cometorestonthe same transportationvehicle.
NOTEDamagetothe drivetrain duetoincorrect positioning
Do not positionthevehicle abovetheconnection point ofthe transportvehi‐cle.
Towingeyestoragelocation
Towingeye1is located inthestowage spaceunderthe trunkfloor.
Installingthetowingeye
Pressthe mark on cover1inwards andremove.
Screwinthetowingeyeclockwise asfar as itwill go and tighten.
Make surethat cover1engages inthebumper whenyouremovethetowingeye.
Breakdown assistance385

NOTEDamageduetoincorrect use ofthetowingeye
When atowingeye is usedtorecover avehi‐cle,thevehicle may be damaged inthe proc‐ess.
Only usethetowingeyeto towawayortowstartthevehicle.
Towstartingthevehicle (emergency enginestart)
Vehicles with automatic transmission
NOTEDamagetothe automatic trans‐mission dueto towstarting
The automatic transmission may be damagedinthe process oftowstartingvehicles withautomatic transmission.
Vehicles with automatic transmissionmust not betowstarted.
Vehicles with automatic transmission mustnot betow-started.
Electrical fuses
Notes on electrical fuses
\nWARNINGRisk of accident and injurydueto overloaded lines
Ifyou manipulate or bridge afaulty fuse or ifyoureplace it with a fuse with a higheramperage,the electric line could beoverloa‐ded.
This couldresult in afire.
Alwaysreplacefaulty fuses with speci‐fied new fuses containingthe correctamperage.
NOTEDamageduetoincorrect fuses
Electrical components or systems may bedamagedbyincorrect fuses, ortheir func‐tionality may be significantlyimpaired.
Only use fusesthat havebeen approvedbyMercedes-Benz and which havethecorrect fuserating.
Blown fuses mustbereplaced with fuses ofthesamerating, whichyou canrecognizebythecolor and fuserating. The fuseratings and fur‐ther informationtobe observed are listed inthefuse assignment diagram.
Fuse assignment diagram:onthe fuse box inthe trunk (page 388).
NOTEDamageor malfunctions causedbymoisture
Moisture may cause damagetothe electricalsystem or cause ittomalfunction.
Whenthe fuse box is open, make surethat no moisture can enterthe fusebox.
When closingthe fuse box, make surethatthe seal ofthe lid is positioned cor‐rectly onthe fuse box.
Ifthe newly inserted fuse also blows, havethecause traced andrectified at aqualified special‐istworkshop.
Ensurethefollowing beforereplacing a fuse:
RThevehicle is secured againstrollingaway
386Breakdown assistance

1Lug wrench
2Foldingchock
3Jack
Setting upthefoldingchock
Preparingthevehiclefor a wheelchange
Requirements:RTherequired tire-changetool isavailable. Ifyourvehicle is not equipped withthe tire-changetool kit, consult aqualified specialistworkshoptofind out about suitabletools.
RThevehicle is not on a slope.
RThevehicle is on solid, non-slippery and levelground.
Applythe electric parking brake manually.
Movethe front wheelstothestraight-aheadposition.
Vehicles with automatic transmission:Shift into position].
Vehicles with level control system:Setthenormalvehicle level (page198).
Switch offthe engine.
Make surethatthe engine cannotbestarted.
Placechocksorother suitable items underthe front andrear ofthe wheelthat is diago‐nally oppositethe wheelyou wishtochange.
Removethe hub caps if necessary(page416).
Raisethevehicle (page416).
Wheels andtires415

Setting .................................................217System limitations ...............................215
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 331Connecting USB devices ..................... 333Copyrights ...........................................330Information .......................................... 329Inserting/removing an SD card ........... 331Media search ....................................... 336Overview ............................................. 332Pause and playback function ...............333Selecting a track ................................. 333Selecting playbackoptions .................. 333Track list .............................................. 333
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights.........................12 3
Automatic enginestart (ECOstart/stop function)..........................................15 0
Automatic enginestop (ECOstart/stop function)..........................................15 0
Automatic front passenger front air‐bag shutoff.......................................... 43,44Function ofthe automatic frontpassenger front airbag shutoff .............. 43PASSENGER AIRBAG indicator lamp .....44
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................136
Automatic transmissionDIRECT SELECT lever ...........................154Drive program display ..........................15 3Drive programs ....................................15 3DYNAMIC SELECT switch ....................15 3Engaging drive position .......................15 6Engaging neutral ..................................15 5Engaging parkposition ........................15 5Engagingreversegear .........................155
Kickdown .............................................157Manualgearshifting .............................156Steering wheel paddle shifters............15 6Transmission position display ..............154Transmission positions ........................154
Automatic transmission (problem)seeTransmission (problem)
B
Bag hook..................................................109
BAS (Brake Assist System).....................172
BatteryCharging (RemoteOnline) ....................14 6SmartKey............................................... 66
Batterysee Battery (vehicle)
Battery (vehicle)...................................... 381Charging ..............................................379Charging (RemoteOnline) ....................14 6Notes ...................................................376Notes (starting assistance andcharging) .............................................377Replacing .............................................381Starting assistance ..............................379
496Index

Compass...................................................301
Computersee On-board computer
ConnectionstatusDisplaying ............................................ 325Overview .............................................325
ConnectivitySwitching transmission ofthevehicleposition on/off .................................... 265
Contacts................................................... 309Calling up .............................................310Deleting ...............................................311Downloading (from mobile phone) .......310Importing .............................................311Importing (overview) ............................310Information .......................................... 309Making a call ........................................311Nameformat ........................................310Options ................................................311Storing .................................................311
ControllerOperating ............................................ 256
Convenience closingfeature.................... 82
Convenience opening................................81
Coolant (engine)Check level .......................................... 357Filling capacity .................................... 429Notes .................................................. 429
Coolingsee Climatecontrol
CopyrightLicenses ................................................31Trademarks............................................31
Cornering light function..........................12 5
CrossTraffic Alert....................................215
Crosswind AssistFunction/notes ....................................175
Cruise control..........................................181Buttons ................................................182Calling up a speed ...............................182Function ...............................................181Requirements: .....................................182Selecting .............................................182Setting a speed ...................................182Storing a speed ...................................182Switching off .......................................182
Switching on ........................................182System limitations ...............................181
Cup holderRear passenger compartment ..............11 5
Cup holder inthe center consoleInstalling/removing (automatictransmission) .......................................115
Customer Assistance Center (CAC).........27
CustomerRelations Department.............27
D
Dashboardsee Cockpit
Dashboard lightingsee Instrument cluster lighting
Data acquisitionVehicle .................................................. 28
Data import/export................................ 269Function/notes ................................... 269Importing/exporting ...........................270
DatastorageElectronic control units .........................28Online services ...................................... 29
500Index

Data acquisition .................................... 28Datastorage .......................................... 28Diagnostics connection .........................25Equipment ............................................. 22LimitedWarranty ...................................27Locking (automatically) ..........................71Locking (fromthe inside) ....................... 69Locking (KEYLESS-GO) .......................... 70Locking/unlocking (emergencykey) ......72Lowering ............................................. 420Maintenance ......................................... 23Parkingfor anextended period ............16 9Problem notification ..............................27QR coderescue card ............................. 28Qualified specialistworkshop ................26Raising .................................................416Standby mode function .......................170Starting (emergency operationmode) ..................................................14 5Starting (RemoteOnline) .....................147Starting (start/stop button) .................145Switching off (start/stop button) .........161Towing .................................................225Unlocking (fromthe inside) ...................69Unlocking (KEYLESS-GO) .......................70Ventilating (convenience opening) .........81
Voice commands (Voice Control Sys‐tem) ..................................................... 251
Vehicle dataDisplaying (DYNAMIC SELECT) ............154Roof load ............................................. 432TransferringtoAndroidAuto™ .............318TransferringtoApple CarPlay™ ...........318Turningradius ...................................... 431Vehicle height ...................................... 431Vehicle length ...................................... 431Vehicle width ....................................... 431Wheelbase ...........................................431
Vehicle datastorageEvent datarecorders .............................30Multimedia system/Mercedes meconnect .................................................30
Vehicle dimensions................................. 431
Vehicle electronicsNotes ................................................... 421Two-wayradios .................................... 421
Vehicle identification numbersee VIN
Vehicle identification plate.................... 423Paint code ...........................................423
VIN ...................................................... 423
Vehicle interiorCooling or heating (RemoteOnline) .....14 6
Vehiclekeysee SmartKey
Vehicle maintenancesee ASSYST PLUS
Vehicle operationOutsidethe USA or Canada ...................23
Vehicle positionSwitching transmission on/off ............ 265
Vehicletool kit.........................................371TIREFIT kit ............................................371Towingeye .......................................... 385
VentilatingConvenience opening ............................81
Ventilationsee Climate control
Ventssee Airvents
Video mode.............................................. 336Activating ............................................ 334
Index527