2019 MERCEDES-BENZ C CLASS automatic transmission

Function of HillStart Assist
HillStart Assist holdsthevehiclefor a shorttime when pullingawayon a hill underthefol‐lowing conditions:
RVehicles with automatic transmission:The transmission is in position[or^.
RThe electric parking brake isreleased.
This givesyou enough timetomoveyourfootfromthe brake pedaltothe accelerator pedaland depress it beforethevehicle beginstorollaway.
\nWARNINGRisk of accident and injuryduetothevehiclerollingaway
After a short time, HillStart Assist no longerholdsthevehicle and it canrollaway.
Therefore, swiftly moveyourfootfromthe brake pedaltothe acceleratorpedal. Never attempttoleavethevehi‐cle if it is being heldbyHillStart Assist.
HOLD function
HOLD functionThe HOLD function holdsthevehicle at astand‐still withoutrequiringyoutodepressthe brakepedal, e.g. whilewaiting in traffic.
The HOLD function is only an aid. Theresponsi‐bilityforthevehicle safelystandingstillremainswiththe driver.
System limitationsThe HOLD function is only intendedtoprovideassistance when driving and is not a sufficientmeans of safeguardingthevehicle againstrollingawaywhenstationary.
RThe incline must not be greaterthan 30%.
Activating/deactivating the HOLD function
\nWARNINGRisk of an accident duetotheHOLD function being activated whenyouleavethevehicle
Ifyou leavethevehicle while onlythe HOLDfunction is brakingthevehicle,thevehiclecanrollawayinthefollowing situations:
RIfthere is a malfunction inthe system orinthe power supply.
RIfthe HOLD function is deactivatedbydepressingthe accelerator pedal or brakepedal, e.g.byavehicle occupant.
Always deactivatethe HOLD functionand securethevehicle againstrollingawaybefore leavingthevehicle.
Driving and parking19 5

NOTEDamagefrom automatic braking
If one ofthefollowing functions is switchedon,thevehicle brakes automatically in cer‐tain situations:
RActive Brake Assist
RActive Distance AssistDISTRONIC
RHOLD function
RActiveParking Assist
Toavoid damagetothevehicle, deactivatethese systems inthefollowing or similar sit‐uations:
Duringtowing
In a carwash
Requirements:RThevehicle isstationary.
RThe driver's door is closed orthe seat belt onthe driver's side isfastened.
RThe engine isrunning or has been automati‐cally switched offbythe ECOstart/stopfunction.
RThe electric parking brake isreleased.
RActive Distance AssistDISTRONIC is deacti‐vated.
RThe transmission is in position[,^or\\.
Activating the HOLD function
Depressthe brake pedal and after a shorttimequickly depress further untilthe

WhenActiveParking Assist has detected parkingspaces,thefollowing symbol appears inthe mul‐tifunction display inthe instrument cluster:
The arrows show on which side oftheroadwayfree parking spaces are located. They arethenshown inthe multimedia system display.
The parking space and, if necessary,the parkingdirection can be selected as desired.ActiveParking Assist calculates a suitablevehicle pathand assistsyou in parking andexitingthe park‐ing space.
Vehicles with automatic transmission:ActiveParking Assist supports withchanginggear,accelerating, braking andsteeringthevehicle.
ActiveParking Assist is only an aid. It is not asubstituteforyour attentiontothe surroundings.Theresponsibilityfor safe maneuvering andparkingremains withyou. Make surethat nopersons, animals or objectsetc. are inthemaneuveringrange.
ActiveParking Assist is canceled if, amongotherthings, one ofthefollowing actions is carriedout:
RYou deactivateParking AssistPARKTRONIC.
RYou deactivateActiveParking Assist.
RYou beginsteering.
RYou applythe parking brake.
RVehicles with automatic transmission:You engagetransmission position].
RESP®intervenes.
RYou openthe doors orthe trunk lid whiledriving.
System limitationsObjects located aboveor belowthe detectionrange ofActiveParking Assist are not detectedwhenthe parking space is being measured.These are also nottaken into account whentheparking maneuver is calculated, e.g.overhangingloads,overhangs or loadingramps of trucksorthe boundaries of parking spaces. In some cir‐cumstances,ActiveParking Assist maythereforeguideyou intothe parking space prematurely.
\nWARNINGRisk of accident duetoobjects located aboveor belowthedetectionrange ofActiveParking Assist
Ifthere are objects aboveor belowthedetectionrange,thefollowing situations mayarise:
RActiveParking Assist maysteertoo early.
RVehicles with automatic transmis‐sion:Thevehicle may notstop in front ofthese objects.
This could cause a collision.
Inthese situations, do not useActiveParking Assist.
Snowfall or heavyrain may leadtoa parkingspace being measured inaccurately.Parkingspacesthat are partiallyoccupiedbytrailerdrawbars might not be identified as such or bemeasured incorrectly. Only useActiveParkingAssist on level, high-gripground.
210Driving and parking

Where necessary,selectthe parking direc‐tion:forwards orreverse.Vehicle path3is shown, depending onselected parking space4andthe parkingdirection.
Confirm selected parking space4.
The turn signal indicator is switched on auto‐matically whenthe parking procedurebegins. The turn signal indicator is switchedoff automatically whenyou switchto[.
You areresponsiblefor selectingthe turn signalin accordance withthe traffic conditions. If nec‐essary,selectthe turn signal accordingly.
\nWARNINGRisk of accident duetovehi‐cle swinging out while parking or pullingout of a parking space
While parking orexiting a parking space,thevehicle swings out and can drive onto areasofthe oncoming lane.
This could causeyoutocollide withobjectsorotherroad users.
Pay attentiontoobjects andotherroadusers.
Where necessary,stopthevehicle orcancelthe parking procedure withActiveParking Assist.
If,forexample,thePlease Engage ReverseGearmessage appears inthe multimedia sys‐tem display: selectthe corresponding trans‐mission position.Vehicles with automatic transmission:Thevehicle drives intothe selected parkingspace.
On completion ofthe parking procedure,theParking Assist Finished, Take Control of Vehicledisplay message appears.Further maneuveringmaystill be necessary.
After completion ofthe parking procedure,safeguardthevehicle againstrollingaway.Whenrequiredbylegalrequirements or localconditions: turnthe wheelstowardsthe curb.
You canstopthevehicle andchangethetransmission position duringthe parking pro‐cedure. The systemthen calculates a new
vehicle path. The parking procedure canthen be continued. If no newvehicle path isavailable,the transmission position will bechanged again. Ifthevehicle has notyetreachedthe parking space,the parking pro‐cedure will be canceled, should agear bechanged.
Exiting a parking space withActiveParkingAssist
Requirements:RThevehicle has been parked withActiveParking Assist.
Please notethatyou areresponsibleforthevehi‐cle and surroundings duringthe entire parkingprocedure.
Startthevehicle.
212Driving and parking

Manually
DeactivateSAutomatic Daylight SavingTime.
SelectDaylight Saving Time.
SelectOnorOff.
Settingthe time and dateformatMultimedia system:
System&Time and DateSet Format
Setthe date and timeformat;.
Settingthe time manually
Requirements:RTheManual Time Adjustmentfunction isswitched on.
Multimedia system:
System&Time and DateSet Time
Setthe hours.
Navigatetotherighttosetthe minutes.
Setthe minutes.
Confirmchanges whenexitingthe menu.
The date is set automatically via GPS.
Connectivity
Switching transmission ofthevehicle posi‐tion on/offMultimedia system:
SystemöConnectivity
SelectTransmit Vehicle Pos..
Activatesor deactivateSthe function.
Bluetooth®
Information about Bluetooth®
Bluetooth®technology is astandardfor short-range wireless data transfer uptoapproximately32.8ft(10 m).
You can use Bluetooth®toconnectyour mobilephonetothe multimedia system and usethefol‐lowing functions,forexample:
Rhands-free system with accesstothefollow‐ing options:
-contacts (page309)
-call lists (page312)
-text messages
RInternet connection
Rlisteningtomusic via Bluetooth®audio(page 339)
Rtransferring business cards (vCards) intothevehicle
Bluetooth®is aregistered trademark of Blue‐tooth Special Interest Group (SIG) Inc.
Internet connection via Bluetooth®is notavailable in all countries.
Activating/deactivating Bluetooth®
Requirementsfor switching off Bluetooth®:RApple CarPlay™ is not active.
Multimedia system:
SystemöConnectivity
Activatesor deactivateSBluetooth®.
Multimedia system265

employee deals withyour appointment. Theinformation isthen senttoyour desiredservice outlet.
This service outlet willthen contactyouwithin24hours.
Ifyou selectLaterafterthe service messageappears,the message is hidden andreap‐pears after a certain period of time.
Transferred data during a service call
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
Whenyou make a service call via Mercedes meconnect, data will be transmitted.
Thefollowing data is transmitted if a service callis made via Mercedes me connect:
RVehicle identification number
RReasonforthe initiation ofthe call
Mercedes-Benz emergency call system
Information onthe Mercedes-Benz emer‐gency call systemYourvehicle is equipped withthe Mercedes-Benzemergency call system ("eCall"). Thisfeature canhelp savelives intheevent of an accident. eCallin nowayreplaces assistance provided fromdialing911.
The Mercedes-Benz emergency call system isavailablefor at leasttenyearsstarting fromthemanufacturing date.
Mercedes-Benz eCall only functions in areaswhere mobile phone coverageisavailable fromthe wireless service providers. Insufficient net‐workcoveragefromthe wireless service provid‐ers mayresult in an emergency call not beingtransmitted.
eCall is astandardfeature inyour Mercedes-Benzvehicle. In ordertofunction as intended,the systemrelies onthe transmission of datadetailed inthe "Mercedes-Benz emergency callsystem data transmission" sectionthatfollows(page 323).
Todisable eCall, a customer must visit anauthorized Mercedes-Benz Service departmenttodeactivatethevehicle's communication mod‐ule.
Deactivation ofthis module preventstheactivation of any and all Mercedes me con‐nect services. After the deactivation ofeCall, automatic emergency call and manualemergency call will not beavailable.
The ignition must be switched on before an auto‐matic emergency call can be made.
eCall is activated atthefactory.
eCall can be deactivatedbyan authorizedMercedes-Benz dealer. Please notethat intheeventownership ofthevehicle is trans‐ferredtoanotherowner in its deactivatedstate, eCall willremain deactivated unlessthe newowner visits an authorizedMercedes-Benz dealershiptoreactivatethesystem.
Overview ofthe Mercedes-Benz emergencycall systemeCall can helptoreducethe time between anaccident andthe arrival of emergency services
Multimedia system321

Ifthe indicator/warning lamps inthe instrumentcluster do not light up at lowtemperatures, it isverylikelythatthe discharged battery has fro‐zen. Inthis caseyou may neither jump-startthevehicle norchargethe battery.
The service life of a batterythat has beenthawed may be dramatically shortened. Thestartingcharacteristics may be impaired, espe‐cially at lowtemperatures.
It isrecommendedthatyou haveathawed bat‐terychecked at aqualified specialistworkshop.
AllvehiclesPlug-inhybrid:observethe notes inthe Supple‐ment. Otherwise,you mayfailtorecognize dan‐gers.
NOTEDamagecausedbynumerous orextended attemptstostartthe engine
Numerous orextended attemptstostarttheengine may damagethe catalytic converterduetonon-combusted fuel.
Avoid numerous andextended attemptstostartthe engine.
Observethefollowing points duringstartingassistance and whenchargingthe battery:
ROnly use undamaged jumper cables/charg‐ing cables with a sufficient cross-section andinsulatedterminal clamps.
RNon-insulated parts oftheterminal clampsmust not come into contact withother metalparts whilethe jumper cable/charging cableis connectedtothe battery/jump-startcon‐nection point.
RThe jumper cable/charging cable must notcome into contact withany parts which maymovewhenthe engine isrunning.
RAlways make surethat neitheryou northebattery is electrostaticallycharged.
RKeepawayfromfireand openflames.
RDo not leanoverthe battery.
Observethe additionalfollowing points whenchargingthe battery:
ROnly use batterychargerstested andapprovedfor Mercedes-Benz.
RReadthe batterycharger's operating instruc‐tions beforechargingthe battery.
Observethe additionalfollowing points duringstarting assistance:
RStarting assistance may only be providedusing batteries with a nominalvoltage of12V.
RThevehicles must nottouch.
RGasoline engine:Onlyacceptstarting assis‐tance ifthe engine andexhaust system arecold.
Starting assistance andchargingthe12 Vbattery
Requirements:RThevehicle is secured withthe electric park‐ing brake.
RAutomatic transmission:The transmissionis in position].
RThe ignition and all electrical consumers areswitched off.
RThe hood is open.
Breakdown assistance37 9

Permittedtowing methods
Vehicle equipment/towingmethod
Bothaxles onthegroundFront axleraisedRear axleraised
Vehicles with automatic transmis‐sionYes, maximum31miles (50 km) at31mph (50 km/h)NoYes, ifthesteering wheel isfixed inthe center position with asteeringwheel lock.
4MATICvehiclesYes, maximum31miles (50 km) at31mph (50 km/h)NoNo
Towing with araised axle:towing should beperformedbyatowing company.
Towingthevehicle with bothaxles ontheground
Observethe notes onthe permittedtowingmethods (page 381).
Make surethatthe battery is connected andcharged.
Observethefollowing points whenthe battery isdischarged:
RThe engine cannotbestarted
RThe electric parking brake cannotbereleased or applied
RVehicles with automatic transmission:The automatic transmission cannot be shif‐tedtoposition\\or].
Vehicles with automatic transmission:Ifthe automatic transmission cannotbe shif‐tedtoposition\\, orthe multifunction dis‐play inthe instrument cluster does not showanything, havethevehicle transportedaway(page 384). Atowingvehicle with lift‐ing equipment isrequiredforvehicle trans‐portation.
382Breakdown assistance