2019 MERCEDES-BENZ C CLASS charging

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

way can unexpectedlyfail or, inthe case ofan accident, may not absorbthe loadsthatarise as intended.
Ifthe underbody paneling is damaged,flam‐mable materials such as leaves, grass ortwigs can collect betweenthe underbody andthe underbody paneling. These materials mayignite iftheycome into contact withhotparts ontheexhaust system.
Havethevehiclechecked andrepairedimmediately at aqualified specialistworkshop.
or
If driving safety is impaired while con‐tinuingyour journey,pullover andstopthevehicle immediately in accordancewiththe traffic conditions, and contactaqualified specialistworkshop.
Declaration of conformityfor wirelessvehi‐cle components
USA:"The wireless devices ofthisvehicle com‐ply withPart15ofthe FCCRules. Operation is
subjecttothefollowing two conditions: 1) Thesedevices may not cause harmful interference, and2) These devices mustaccept any interferencereceived, including interferencethat may causeundesired operation. Changes or modificationsnotexpressly approvedbythe partyresponsiblefor compliance couldvoidthe user's authoritytooperatethe equipment."
Canada:"The wireless devices ofthisvehiclecomply with Industry Canada license-exemptRSSstandard(s). Operation is subjecttothefol‐lowing two conditions: (1) These devices maynot cause interference, and (2) These devicesmustaccept any interference, including interfer‐encethat may cause undesired operation ofthedevice."
USA:"Wirelesscharging systemfor mobile devi‐ces (model: WMI2Wireless Mobile Interface):this device complies withPart18ofthe FCCRules."
The name and address oftheresponsible partyis:
peiker acustic GmbH
Max-Planck-Str.28-32
61381Friedrichsdorf
Germany
Diagnostics connection
The diagnostics connection is only intendedforthe connection of diagnostic devices at aquali‐fied specialistworkshop.
\nWARNINGRisk of accident duetocon‐necting devicestothe diagnostics con‐nection
Ifyou connect equipmenttoa diagnosticsconnection inthevehicle, it may affecttheoperation ofvehicle systems.
As aresult,the operating safety ofthevehi‐cle could be affected.
Only connect equipmenttoa diagnos‐tics connection inthevehicle which isapprovedforyourvehiclebyMercedes-Benz.
General notes25

\nWARNINGRisk of accident duetoobjects inthe driver'sfootwell
Objects inthe driver'sfootwell may impedepedal travel or block a depressed pedal.
This jeopardizesthe operating androadsafety ofthevehicle.
Stowall objects inthevehicle securelysothattheycannotgetintothe driver'sfootwell.
Always installthefloor mats securelyand as prescribed in ordertoensurethatthere is always sufficientroomforthe pedals.
Do not use loosefloor mats and do notplacefloor mats ontop of one another.
NOTEBattery discharging from usingdevices connectedtothe diagnosticsconnection
Using devices atthe diagnostics connectiondrainsthe battery.
Checkthechargelevel ofthe battery.
Ifthechargelevel is low,chargethebattery,e.g.bydriving a considerabledistance.
Connecting equipmenttothe diagnostics con‐nection can leadtoemissions monitoring infor‐mation beingreset,forexample. This may leadtothevehiclefailingtomeettherequirements ofthe next emissions inspection duringthe maininspection.
Qualified specialistworkshop
An authorized Mercedes-Benz Center is aquali‐fied specialistworkshop. It hasthe necessaryspecial skills,tools andqualificationstocor‐rectly carryouttheworkrequired onyourvehi‐cle. This particularlyappliestosafety-relevantworks.
Forthefollowing, always haveyourvehiclechecked at an authorized Mercedes-Benz Cen‐ter:
Rsafety-relevantworks
Rservice and maintenancework
Rrepairwork
Rmodifications aswell as installations andconversions
Rworkon electronic components
Mercedes‑Benzrecommends a Mercedes‑Benzservice center.
Correct use ofthevehicle
Ifyouremoveanywarningstickers,you orotherscouldfailtorecognize certain dangers. Leavewarningstickersin position.
Observethefollowing information in particularwhen drivingyourvehicle:
Rthe safety notes inthis manual
Rtechnical dataforthevehicle
Rtrafficrules andregulations
Rlawsand safetystandards pertainingtomotorvehicles
26General notes

area when usingthe socket. Observethenotes on airbag protection when doingthis(page41).
Wirelesscharging ofthe mobile phone andconnection withtheexterior antenna
Notes on wirelesslychargingthe mobilephone
\nWARNINGRisk of injuryduetoobjectsbeingstowed incorrectly
If objects inthevehicle interior arestowedincorrectly,theycan slide or bethrownaround and hitvehicle occupants. In addi‐tion, cup holders, openstowage spaces andmobile phonereceptacles cannot alwaysretain all objectstheycontain.
Thereis arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects sothattheycan‐not bethrown around in suchsitua‐tions.
Always make surethat objects do notprotrude fromstowage spaces, luggagenets orstowage nets.
Closethe lockablestowage spacesbeforestarting a journey.
Alwaysstowand secure heavy, hard,pointed, sharp-edged, fragile or bulkyobjects inthe trunk/load compartment.
Observethe notes on loadingthevehicle.
\nWARNINGRisk offirefrom placingobjects inthe mobile phonestowagecompartment
Ifyou place objects inthe mobile phonestowage compartment,theymay heat upexcessively andeven catchfire.
Do not place additional objects, espe‐ciallythose mode of metal, inthemobile phonestowage compartment.
NOTEDamagetoobjects causedbyplacingthem inthe mobile phonestow‐age compartment
If objects are placed inthe mobile phonestowage compartment,theymay be dam‐agedbyelectromagneticfields.
Do not place credit cards,storagemedia orother objects sensitivetoelectromagneticfields inthe mobilephonestowage compartment.
NOTEDamagetothe mobile phonestowage compartment causedbyliquids
If liquids enterthe mobile phonestowagecompartment,the compartment may bedamaged.
Ensurethat no liquids enterthe mobilephonestowage compartment.
RDepending onthevehicle equipment,themobile phone is connectedtothevehicle'sexterior antenna viathecharging module.
Seats andstowing11 9

RThecharging function and wireless connec‐tion ofthe mobile phonetothevehicle'sexterior antenna are onlyavailable ifthe igni‐tion is switched on.
RSmall mobile phones may not be abletobecharged inevery position ofthe mobilephonestowage compartment.
RLargemobile phones which do notrestflat inthe mobile phonestowage compartment maynot be abletobecharged or connected withthevehicle'sexterior antenna.
RThe mobile phone may heat up duringthecharging process. This may also depend onthe applications (apps) currently open.
RToensure more efficientcharging and con‐nection withthevehicle'sexterior antenna,removethe protective cover fromthe mobilephone. Protective coverswhich are neces‐saryfor wirelesscharging areexcluded.
Wirelesscharging ofthe mobile phone
Requirements:RThe mobile phone is suitablefor wirelesscharging.You canfind a listof compatiblemobile phones at:
http://www.mercedes-benz.com/connect
Placethe mobile phone as closetothe cen‐ter of mat1as possible withthe displayfacing upwards.Whenthecharging symbol is shown inthemultimedia system,the mobile phone isbeingcharged.
Malfunctions duringthecharging process areshown inthe multimedia system display.
The mat can beremovedbythetabforcleaning, e.g. using clean, lukewarmwater.
Installing/removingthefloor mats
\nWARNINGRisk of accident duetoobjects inthe driver'sfootwell
Objects inthe driver'sfootwell may impedepedal travel or block a depressed pedal.
This jeopardizesthe operating androadsafety ofthevehicle.
Stowall objects inthevehicle securelysothattheycannotgetintothe driver'sfootwell.
Always installthefloor mats securelyand as prescribed in ordertoensurethatthere is always sufficientroomforthe pedals.
Do not use loosefloor mats and do notplacefloor mats ontop of one another.
12 0Seats andstowing

Exterior lighting
Information about lighting systems andyourresponsibility
Thevarious lighting systems ofthevehicle areonly aids. The driver ofthevehicle isresponsiblefor correctvehicle illumination in accordancewiththe prevailing light and visibility conditions,legalrequirements and traffic situation.
Light switch
Operating the light switch
GcLeftstanding light
HdRightstanding light
I`Parking lights and license plate lamp
JXAutomatic driving lights (preferred lightswitch position)
KXLow beam/high beam
6^Switchestherearfog lights on or off
When low beam is activated,the`indicatorlampforthe parking lights is deactivated andreplacedbytheXlow beam indicator lamp.
Always parkyourvehicle safely and in awell-lit area, in accordance withtherelevant legalstipulations.
NOTEBattery dischargingbyoperatingthestanding lights
Operatingthestanding lightsover a period ofhours puts astrain onthe battery.
Where possible, switch ontherightdor leftcparking light.
Inthe case of severebattery discharging,thestanding lights or parking lights are automati‐cally switched offtofacilitatethe next enginestart.
Theexterior lighting (exceptstanding and park‐ing lights) switches off automatically whenthedriver's door is opened.
12 2Light and visibility

Make surethat marked space2is empty.
RemoveSmartKey1fromthekeyring.
Place SmartKey1in marked space2onthe symbol3.Thevehicle willstart after a short time.
IfyouremoveSmartKey1from markedspace2the engine continuesrunning.Forfurther enginestarts however,SmartKey1
must be located in marked space2on sym‐bol3duringthe entire journey.
Havethe SmartKey1checked at aqualifiedspecialistworkshop.
Ifthevehicle does notstart:
Place SmartKey1in marked space2andleaveitthere.
Depressthe brake pedal andstartthevehicleusingthestart/stop button.
You can also switchonthe power supplyorthe ignition withthestart/stop button.
Startingthevehicle viaRemoteOnline serv‐ices
Cooling or heatingthevehicle interior beforecommencingyour journey
This function is notavailable in all countries.
Ifyoustartthevehicle viayour smartphone,thepreviously selected air conditioning adjustmentis active.
Ensurethefollowing beforestartingthe engine:
RThe legalstipulations inthe area whereyourvehicle is parked allow enginestarting viasmartphone.
RIt is safetostart andrunthe engine whereyourvehicle is parked.
RThe fueltank is sufficientlyfilled.
RThestarter battery is sufficientlycharged.
You can also setthetemperature withyoursmartphone. Information on Mercedes meconnect andother services: http://www.mercedes.meThis function is notavailablefor all models.
Chargingthe batterybefore commencingyour journey
This function is notavailable in all countries.
RIfthevehicle battery is discharged,youreceivea message onyour smartphone.
RYou canthenstartthevehicle withthesmartphonetochargethe battery.
RThevehicle is automatically switched offafterten minutes.
14 6Driving and parking

Battery (vehicle)
Notes onthe12V battery
\nWARNINGRisk of an accident duetoworkcarried out incorrectly onthe bat‐tery
Workcarried out incorrectly onthe batterycan,forexample, leadtoa short circuit. Thiscan leadtofunctionrestrictions in safety-rel‐evant systems,forexamplethe lighting sys‐
tem, ABS (anti-lockbraking system) or ESP®
(ElectronicStability Program). The operatingsafety ofyourvehicle may berestricted.
You could lose control ofthevehicle inthefollowing situations:
Rwhen braking
Rintheevent of abruptsteering maneuversand/or whenthevehicle's speed is notadaptedtotheroad conditions
Intheevent of a shortcircuit or a simi‐lar incident, contact aqualified special‐istworkshop immediately.
Do not continue driving.
Always haveworkonthe battery carriedout at aqualified specialistworkshop.
RFurther information on ABS (page171)
RFurther information on ESP®
(page172)
For safetyreasons, Mercedes-Benzrecommendsthatyou onlyuse batteries which havebeentes‐ted and approvedforyourvehiclebyMercedes-Benz. These batteries provide increased impactprotectiontopreventvehicle occupants fromsuffering acid burns shouldthe battery be dam‐aged intheevent of an accident.
Allvehiclesexceptvehicles with a lithium-ion battery
\nWARNINGRisk ofexplosion duetoelec‐trostaticcharge
Electrostaticchargecan cause sparks whichmay ignitethe highlyflammablegas mixtureinthe battery.
Todischargeany electrostaticchargethat may havebuilt up,touchthe metalvehicle body before handlingthe bat‐tery.
The highlyflammablegas mixture is createdwhilethe battery ischarging and duringstartingassistance.
\nWARNINGDanger ofchemical burnsfromthe battery acid
Battery acid is caustic.
Avoid contact withthe skin,eyes orclothing.
Do not leanoverthe battery.
Do not inhale batterygases.
Keepchildrenawayfromthe battery.
Immediatelyrinse battery acid offthor‐oughly with plenty of cleanwater andseek medical attention immediately.
376Breakdown assistance