2019 MERCEDES-BENZ C-CLASS COUPE towing

Symbols
........................................................ 5 At
agl ance ....................................................6
Coc kpit ....... ..................... ..................... ..........6
Wa rning and indic ator lam ps........................ 10
Ov erhead controlpanel ................................ 14
Doo rcontr olpa nel and seatad jus tment .......16
Emerg enciesand brea kdo wns ............ .......... 18 Digita
lOp erator' sMa nua l......................... 20
Callin gup theDigit alOper ator's Manual ...... 20 Gener
alno tes... .......................................... 21
Pr otect ing theen vironmen t... ......... .............. 21
Genui neMer cedes-Ben zpar ts........ .............. 21
Oper ator's Manual ........................................2 2
Ser vice andvehicle operation ......................2 3
Oper ating safety.......... .................................2 4
Decl arati on ofconf ormity forwireless
ve hicle component s... ..................................2 5
Dia gno stics con nection .................. .............. 25
Qualif iedspec ialistwo rkshop ....................... 26
Cor rect useof theve hicle ............................2 6 Pr
oblems withyo ur vehicle ............... ............ 27
Re por tingsaf etydef ects ...............................2 7
Limit edWarrant y.......................................... 27
QR code forre scue card... ............... .............2 8
Dat ast or ag e... ..............................................2 8
Cop yright ...................................................... 31 Occupant
safety.... .....................................33
Re stra int system .............................. .............3 3
Sea tbel ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 35
Airb ags<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 40
PR E-S AFE ®
sy stem ....................................... 48
Saf elytranspor tingchildr enintheve hi‐
cle ...... ..........................................................4 9
No teson pets intheve hicle ............ .............. 61 Opening
andclosing .................................. 62
Smar tKey <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 62
Door s<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 67
Tr unk ................................................ ............ 70
Sid ewind ows<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011> 76
Sli ding sunroof <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 80
Anti-t heftpr otect ion ........................ .............8 5 Seats
andstowing ...................................... 87
No teson thecor rect driver's seatpos i‐
tion <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>.......87
Sea ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 88
St eer ing wheel ..............................................9 5
Eas yentr yand exitfeatur e...........................9 7
Oper ating thememor yfunc tion .................... 98
St ow agear eas .............................................. 99
Cup holde r.................................................. 108
Ashtr ayand cigarette light er.......................1 09
Soc kets ........... ............................................ 110
Wi reless chargin gof themobile phone
and connect ionwithth eex terior ant enna ...111
Ins talling/ remo ving thefloor mats .............. 113 Light
andvisibili ty.................................... 114
Ext eriorlighti ng............. ..............................114
Int erior ligh ting ............................................ 119
Wi ndsh ield wipe rand windsh ield wa sher
sy stem ........................................................ 120
Mir rors <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 122
Oper ating thesun visor s... .......................... 125 2
Contents

Clim
atecontr ol......................................... 12 6
Ov ervie wof climat econt rolsy stems ..........1 26
Oper ating theclimat econ trol system ......... 126 Dr
ivin gand parking .................................. 131
Dr iving ............ ............ ........................ ........131
DY NA MIC SELE CTswitc h... ............... ..........1 40
Au tomatic transmiss ion.............................. 141
Fu nctio nof the4MA TIC.............................. 146
Re fuel ing...... .............................................. 146
Pa rking .......................................................1 48
Dr iving anddriving safetysy stems .............. 157
Ve hicle towing instruct ions .........................2 12 Ins
trum ent Disp layand on-b oard
com puter............ .......................................213
Ins trument Displayove rview .......................2 13
Ov ervie wof thebutt ons onthesteer ing
wheel ..................... .....................................2 14
Oper ating theon- boar dcom puter............... 215
Se tting thedesign ....................................... 216
Se tting theadditional value rang e............... 216
Ov ervie wof displa yson themultifunc ‐
tion displa y... .................................... ..........2 17 Ad
jus ting theins trument lighting ................2 18
Menus andsubmenus ................................. 218
Hea d-up Display ............ .............................224 Vo
ice Contr olSy stem .............................. 226
No teson oper ating safety.......................... 226
Ope ratio n........... ................................. .......226
Usi ngtheVo ice Cont rolSy stem effec‐
tiv ely <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> <0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011>...228
Essenti alvoice com mand s.........................2 28 Multimedi
asy stem .................................. 241
Ov ervie wand oper ation .................. ............ 241
Sy stem settings .............................. ............ 250
Fit &Healt hy<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 261
Na vig ation .......................................... ........263
Te lephon e........................................ ...........2 89
Online andInterne tfunctions ......................311
Media ..........................................................3 16
Ra dio .......................................................... 329
Sound .........................................................3 36 Maint
enanceand care....... ......................338
ASS YSTPL US service interva ldispla y........ 338
En gine compartment .................................. 339
Cleanin gand care.......................................3 46 Br
eakdo wnassi stance ............................ 355
Emerg ency..................................................355
Flat tire....... ................................................ 357
Batt ery(v ehi cle) ....... .................................. 363
To w star tin gor towing away <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 368
Ele ctrica lfus es<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 373 Wheel
sand tires ...... ................................377
No teson noise orunusua lhandling char‐
act eristic s...................................................3 77
No teson regular lyinsp ecting wheels and
tir es ............................................................ 377
No teson sno wch ains .................................3 78
Ti re pressur e.............................................. 379
Loadi ngtheve hicle .................................... 386
Ti re labeling ................................................ 390
Def inition ofterm sfo rtir es and loading ..... 396
Cha nging awhee l..... .................................. 398 Cont
ents 3

pr
oper lyde tected bythesy stem. Themaximum
per missible speedapplying fora ve hicle witha
tr ailer isno tde tected bythesy stem. Inthese sit‐
uations youmus tadj ustyo ur spee dyo urself . 000A
WARNIN GRisk ofacci dent dueto Active
Spe edLimi tAssi stadap tingth eve hicle's
speed
The speed adoptedby ActiveSpe edLimi t
Assi stma ybe toohigh orincor rect insome
indi vidualcase s,su ch as:
R Inthewe tor infog
R When towing atrailer 0007
Ensur eth at thedr iven speed complies
wit htraf fic re gulations. 0007
Adjus tth edr iving speed tosuit current
tr af fic and weather condition s. Fu
nction ofrout e-base dspee dadap tation 0009
The follo wing function iscoun try- dependen t
and onlyav ailable incon junction withth e
Dr iving Assi stanc ePa ckag e. When
Distance AssistDIS TRONI Cis acti ve,th e
function adjuststh espeed depending onthe
ro uteeve nts ahead. Dep endingonthedr ive pr o‐
gr am select ed,theve hicle negotiatesthero ute
eve ntaheadin afue l-saving, com fortable or
dynam icman ner.When thero uteev ent has been
passed, theve hicle acceler ates again tothe
st or ed speed. Thesetdis tan cetotheve hicle in
fr ont, vehicles detected aheadand speedrestric‐
tions aheadar eta ke nint oacco unt.
Ro ute-based speedadj ustm entcan byconf ig‐
ur ed inthemultimedia system
(0013 page17 6).
Ro uteeve nts aheadar e:
R Bend s
R T-int ersect ions,tr af fic cir cle sand tollst a‐
tio ns
R Turnsand exits
R Traf fic jams ahead(only with Liv eTr af fic
( 0013 page280))
0009 When theto llst atio nis reac hed, ActiveDis ‐
ta nce AssistDIS TRONI Cad op tsthespeed as
th estor ed speed. Also,
thespeed isreduced ifth etur nsignal to
ch ang elane sis swit ched on and one ofthefo l‐
lo wing situat ionsisde tected:
R Turning offat intersect ions
R Drivin gon slowing- down lanes
R Drivin gon lanes adjacenttoslo wing-do wn
lanes
The driver isresponsible forch oosing theright
speed andobser vingother road user s.This
applies inpar ticular tointersect ions,traf fic cir‐
cle sand traf fic lights, asroute-based speed
adap tatio ndo es notbr ak eth eve hicle toast and‐
st ill.
When routeguidan ceisact ive, thefirs tsp ee d
ad jus tment iscar ried out automatic ally.If th e
tur nsigna lind icatoris swi tched on,theselect ed
ro uteis co nfirmed andfurther speed adjustment
is activ ated.
Speed adjustmentis canc eled inthefo llo wing
cases :
R Ifth etur nsignal indicat orisswitc hedoff
bef oreth ero uteeve nt. Dr
iving and parking 17
5

000E
NO
TEDama gefrom automatic braking If
one ofthefo llo wing functionsis switc hed
on, theve hicle brak es aut omatically incer‐
ta in situat ions:
R ActiveBr ak eAssi st
R ActiveDis tance AssistDIS TRONI C
R HOLD functio n
R ActivePa rking Assist
To avo iddamag eto theve hicle, deactiv ate
th ese systems inthefo llo wing orsimilar sit‐
uation s: 0007
Dur ing towing 0007
Inacar wash Re
quirement s:
R The vehicle isstatio nary.
R The driver's door isclosed ortheseat belton
th edr iver's side isfastened.
R The engine isrunning orhasbe en automati‐
cally switc hedoffby theEC Ostar t/ stop
funct ion. R
The electr icpar king brak eis released.
R ActiveDis tance AssistDIS TRONI Cis de acti ‐
va ted.
R The transmis sionisin position 005B,005Eor005C.
Ac tiv atin gthe HOL Dfunc tion 0007
Dep ress thebr ak epedal andafte ra shor t
time quickl ydepr essfurther until the00D9
displa yappear sin themultifunc tiondispla y. 0007
Release thebr ak epedal.
Deactiv atingtheHOLD function 0007
Depr esstheacceler ator pedal topull away.
or 0007
Depr essthebr ak epedal untilthe00D9 dis‐
pla ydisappear sfrom themultifunc tiondis‐
pla y.
The HOLD functionisdeactiv ated inthefo llo w‐
ing situat ions:
R ActiveDis tance AssistDIS TRONI Cis acti va‐
te d.
R The transmission isswitc hedtoposition 005D.R
The vehicle issecur edwithth eelectr icpar k‐
ing brak e.
In thefo llo wing situat ions,th eve hicle isheld by
th etra nsmiss ionposition 005Dorby theelectr ic
par king brak e:
R The seat beltisunf astened andthedr iver's
door isopened.
R The drive sy stem isswitc hedoff.
R Ther eis amalfunct ioninthesy stem orthe
po we rsupp lyis insuf ficie nt. DY
NA MIC BODY CONT ROLfun ction DY
NA MIC BODY CONTR OLcontinuousl yadjus ts
th ech aract eristic sof thesuspension dampersto
th ecur rent operati ng and drivi ng cond itions.
The damp ing istun edindiv idually foreac hwhee l
and isaffect ed bythefo llo wing fact or s:
R The road sur face condi tions
R Vehicle load
R The drive pr ogr am select ed
R The driving style Dr
iving and parking 18
3

Se
tting thesensit ivityof Activ eLan eKe ep‐
ing Assis t
Multi media system:
0018 Vehicle 0019
k Assist ance
0019 Act .Lane Keep. Assist 0007
Select ase tting.
Ac tiv atin g/deac tivatin gthe warning 0007
Swit chLane Depart. Warning on0073 oroff
0053.
Yo udo notre cei veanywa rning when leaving
a lane ifth elane keeping warning system is
deactiv ated. Ve
hicl eto wing instruct ions
The vehicle isno tsuit able forth euse oftow bar
sy stems that areused forflat towing ording hy
to wing, forex am ple. Attach ing and using tow bar
sy stems canlead todamag eon theve hicle.
When youar eto wing ave hicle withto w bar sys‐
te ms, safedr iving charact eristic scan notbe
guar anteed forth eto wing vehicle ortheto we d
ve hicle. Thevehicle-tr ailercombination may
sw erve from side toside. Complywithth eper‐ mitt
edtowing methods (0013 page368) and
th eins truction sfo rto wing withbo th axle son the
gr ound (0013 page369). 21
2
Driving and parking

te
ry.Begi nea ch tim ewi th thecon tacts on
yo ur ow nve hicle firs t. 0007
Afterre mo ving thejum per cable/c harging
cable, closecover2 ofposi tiveclam p3. 0007
Closecover1.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery 0007
Obs erve theno teson the12 Vbatt ery
(0013 page363).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts. The
vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr oved foryo ur vehicle byMer cedes-Ben z.
R Carryover detach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
000E NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y 0007
Obs erve theins truction sand noteson
to wing away. 368
Breakdo wnassis tance

Pe
rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles withaut omatic transmis‐
sion Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
Yes,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock.
4MA TICvehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) No
NoTo
wing withara ised axle: towing should be
per form ed byato wing company. To
wing theve hicl ewith both axle son the
gr ound 0007
Obser vetheno teson theper mitt edtowing
me thods (0013 page368). 0007
Mak esur eth at thebatt eryis con nect edand
ch arge d. Obser
vethefo llo wing pointswhen thebatt eryis
disc harged:
R The engin ecann otbe star ted
R The electr icpar king brak ecann otbe
re leased orapplied
R Vehicl eswith automatic transmiss ion:
The automatic transmiss ioncanno tbe shif‐
te dto position 005Cor005D. 0009
Vehicl eswith automatic transmiss ion:If
th eaut omatic transmiss ioncann otbe shif‐
te dto position 005C,orthemultifunc tiondis‐
pla yin theins trument clusterdoes notsho w
an ything, have theve hicle transpor tedaw ay
( 0013 page37 1). Atowing vehicle withlift‐
ing equipment isrequ ired forve hicle trans‐
por tatio n. Br
ea kdo wnassist anc e369

000E
NO
TEDama gedue totowing away at
exc essiv elyhigh speeds orove rlong dis‐
ta nces The
drivet ra in could bedamag edwhen tow‐
ing atexc essiv elyhigh speeds orover long
dis tances. 0007
Atowing speed of30 mph(50 km/h)
mus tno tbe exc eeded. 0007
Atowing distan ceof30 miles(50 km)
mus tno tbe exc eeded. 000A
WARNIN GRisk ofacci dent whento wing
a ve hicle whichis toohea vy
If th eve hicle being tow- star tedor towe d
aw ay ishea vier than theper missible gross
mass ofyour vehicle, thefo llo wing situat ions
can occur:
R The towing eyema ybecome detach ed.
R The vehicle/tr ailercombination may
sw erve oreve nov ertur n. 0007
Ifano ther vehicle istow- star tedor
to we daw ay,its weight mustno texc eed th
eper missible gross mass ofyour ow n
ve hicle. If
ave hicle mustbe tow star tedor towe daw ay,
its per missib legross mass mustno texc eed the
per missible gross mass oftheto wing vehicle. 0007
Information ontheper missible gross mass of
th eve hicle canbefound ontheve hicle iden‐
tif ication plate(0013 page41 0). 0007
Vehicl eswith automatic transmiss ion:Do
no topen thedr iver's door orfront passeng er
door ,ot her wise theaut omatic transmiss ion
aut omaticall yshif tsto position 005D. 0007
Installing theto wing eye(0013 page37 2). 0007
Fasten theto w bar .
000E NO
TEDama gedue toinc orrect connec‐
tion 0007
Onlyconnect theto w rope ortow bar to
th eto wing eyes. 0007
Deact ivating theaut omatic locking mecha‐
nism (0013 page69). 0007
Donotactiv ateth eHOLD function. 0007
Deact ivat eAc tiveBr ak eAssi st
( 0013 page16 8). 0007
Vehicl eswith automatic transmiss ion:
Shif tth eaut omatic transmiss iontoposition
005C. 0007
Release theelectr icpar king brak e. 000A
WARNIN GRisk ofacci dent dueto limi‐
te dsaf ety-re lat ed func tionsdur ing the
to wing proce ss
Saf ety-re lat ed func tionsar elimit edorno lon‐
ge rav ailable inthefo llo wing situat ions:
R theignition isswitc hedoff.
R thebr ak esy stem orpowe rst eer ing sys‐
te m ismalfu nctioning.
R theener gysupply ortheon- boar delectr i‐
cal system ismalfunct ioning.
When your vehicle isthen towe daw ay,signif ‐
icant lymor eef fort ma ybe requ ired tosteer
and brak eth an isno rm allyre qu ired. 0007
Use ato w bar . 37
0
Brea kdo wnassista nce