2019 MERCEDES-BENZ C-CLASS COUPE transmission

Fa
ult mem ories intheve hicle canberese tby a
ser vice outle tas par tof repair ormaint enanc e
wo rk.
Dep endingontheselect edequipment, youcan
im por tdat aint oth eve hicle's comfortand info‐
ta inm ent func tionsyo urself .
This includes ,fo rex am ple:
R mult imed iadata suchas music ,fi lms orpho‐
to sfo rpla yba ckinan integratedmultimedia
sy stem
R addr essbook datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
grat ednavig ation system
R entered navig ation destinat ions
R dataabout theuse ofInt erne tser vices
This datacan besave dlocally intheve hicle orit
is locat edon ade vice whichyo uha ve connect ed
to theve hicle (e.g.smar tphone, USBflash drive
or MP3 player). Ifth is dat ais stor ed intheve hi‐
cle, youcan deleteitat anytim e.This datais
sen tto third par ties onlyat your requ est,par tic‐
ular lywhen youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed. Yo
ucan stor eor chang econ venie nce settings /
ind ividu aliza tionin theve hicle atanytime.
Depending ontheeq uipment, this inc ludes, for
ex am ple:
R setting sfo rth eseat andsteer ing wheel posi‐
tion s
R suspension andclimat econ trol settings
R customizations suchas interior ligh ting
If yo ur vehicle isaccor dinglyeq uipped ,yo ucan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan contro lth is by
means ofthecon trol element sint egr ated inthe
ve hicle. Imagesand audiofrom thesmar tphon e
can beoutput viathemultimedia system. Cer‐
ta in inf ormatio nis simult aneousl ytransf erredto
yo ur smar tphon e.
De pen dingon thetype ofintegr ation, this can
inc lude:
R gener alvehicle data
R position data
This allowsyouto use selected apps onyour
smar tphon e,suc has navig atio nor musi cpla y‐ bac
k.Ther eis no further interaction between the
smar tphone andtheve hicle; inpar ticular ,ve hi‐
cle datais no tdir ectl yaccessible. Whichtype of
fur ther dat apr ocessin goccur sis de term ined by
th epr ov ider ofthespecif icapp used. Whichse t‐
ting syo ucan make,ifan y,depends onthespe‐
cif icapp andtheoper ating system ofyour
smar tphon e. Onlin
eser vices Wi
reless netw orkconnection
If yo ur vehicle hasawir eless networkconn ec‐
tion, itenables datato be exc hang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkcon nect ionisenabled viatheve hi‐
cle's transmission andrecep tion unitor via con‐
nect edmob ile end device s(e.g .sma rtphones).
Onlin efunc tionscan beused viathewir eless
ne tworkcon nect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bytheman‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eser vice sof themanuf acturer,
th eindividual functionsar edescr ibedbythe Gene
ralno tes 29

Onl
yuse child restra int systems whichar ein
pr oper working condit ion 000A
WARNIN GRisk ofinju ryor deat hcaused
by theuse ofdamag edchild restra int
sy stems
Child restra int systems ortheir retainin gsy s‐
te ms that have been subjec tedto aload in
an acc iden tma yth en notbe able toper form
th eir intended protect ive func tion.
The child can notbe restra ined intheeve ntof
an acci dent, hea vybraki ng orasu dd en
ch ang eof dir ect ion. 0007
Alw aysre place child restra int systems
immediat elyth at have been damag edor
in vo lved inan acciden t. 0007
Have thesecur ingsystems forth ech ild
re stra int systems checkedat aqu alif ied
spec ialistwo rkshop beforeins talling a
ch ild restra int system again. Av
oiding direct sunli ght 000A
WARNIN GRisk ofburnswhen thech ild
seat isex posed todirect sunlight
If th ech ild restra int system isex posed to
dir ect sunlight orheat, partscould heatup.
Childr encould sufferbur nsfrom these parts,
par ticular lyon metallic partsof thech ild
re stra int system. 0007
Alw aysmak esur eth at thech ild
re stra int system isno tex posed to
dir ect sunlight . 0007
Protect itwit hablank et,fo rex am ple. 0007
Ifth ech ild restra int system has been
ex posed todirect sunlight ,allo witto
cool beforesecu ring ach ild intoit. 0007
Neverlea vechildr enunat tende din the
ve hicle. Obser
vewhen stopping orpar king 000A
WARNIN GRisk ofacci dent andinjury
due tochildr enand animals leftunat ten‐
de din theve hicle
If yo ulea vechildr enand animals unattende d
in theve hicle, they ma ybe ableto setth e
ve hicle inmo tion, forex am ple by:
R Releasing thepar king brak e.
R Shif ting theaut omatic transmission out
of par kposition 005D.
R Startin gth eengine.
In addition, they ma yoper ateve hicle equip‐
ment andbecome trapped. 0007
Neverlea vechildr enand animals unat‐
te nde din theve hicle. 0007
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. 52
Occupant safety

0007
Toswitc hon thepo we rsupp ly:pr ess but‐
to n1 once .
Yo ucan activat eth ewindshield wipers,for
ex am ple.
The powe rsupp lyis switc hedoffag ain ifth efo l‐
lo wing condition sar eme t:
R Youopen thedr iver's door
R Youpr ess button1 twice. 0007
Toswitc hon theignit ion:press butt on1
twic e.
The indic ator lam psintheins trument cluster
light up.
The ignit ionisswitc hedoffag ain ifone ofthe
fo llo wing condition sis me t:
R Vehicl eswith automatic transmiss ion:
yo udo notst ar tth eve hicle within
15 minut esand thetransmission isin posi‐
tion 005Dortheelectr icpar king brak eis
applied.
R Youpr ess button1 once . St
arting theve hicl e St
arting theve hicl ewith thest ar t/s topbut‐
to n
Re quirement s:
R The Smar tKey isin theve hicle andisrecog‐
nized . 0007
Shif tth etra nsmiss iontoposition 005Dor005C. 0007
Depr essthebr ak epedal andpress butt on
1 onc e. 0007
Ifth eve hicle does notst ar t:switc hof fnon-
essential consumer sand press butt on1
once. 0007
Ifth eve hicle still does notst ar tand the
Place theKey inthe Marked SpaceSee
Operator's Manualdisplaymessag ealso
appear sin themultifunc tiondispla y:star t
th eve hicle inemer gency operati on mod e.
Yo ucan switchoffth eengine whiledriving by
pr essing button1 forabo utthre esecon dsor
by pressing button1 thre etimes within asec‐
ond. Besureto obser vethesaf etyno tesunder
"Dr iving tips".
St arting theve hicl ein emer gency oper ation
mode
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. 13
2
Driving and parking

R
youtur nth esteer ing wheel hardat alow
speed.
The engine isrestar tedaut omatic allyif:
R vehicl eswith automatic transmiss ion:in
tr ansmis sionposition 005B,youre lease the
br ak epedal whentheHOLD function isno t
activ e.
R vehicl eswith automatic transmiss ion:
yo ushif tint otrans mis sion position005B or
005E.
R youdepr esstheaccelera torpeda l.
R anautomatic engine star tis nec essar y.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
The Vehicle Operation alSwitc hthe Ignit ionOff
Befor eEx iting displa ymessag ealso appear sin
th emultifunc tiondispla y.Ifyo udo notswit choff
th eignition ,th eignition isaut omaticall y
switc hedoffaf te rth re eminut es. Ve
hicl eswith a48 Von-b oardele ctrical sys‐
te m (EQ Boo sttech nology)
The engine isswitc hedoffaut omaticall yin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R youbr ak eth eve hicle toast ands tillin trans‐
miss ionposit ion005Bor005C.
R youdepr essthebr ak epedal whiletrav eling
at alow speed.
If yo uswit chon theHOLD function orselect
ano ther transmission position005E,theengine will
aut omaticall yst op inthefo llo wing situat ions:
R youstop behind ave hicle that ispullin g
aw ay.
R youstop atast op sign when ther eis no vehi‐
cle infront ofyou.
R youtur nth esteer ing wheel hardat alow
speed.
The engine isrestar tedaut omatic allyif:
R youre lease thebr ak epedal intransmission
position 005Bwhen theHOLD function isno t activ
eand one ofthefo llo wing condition sis
giv en:
- thedr ive pr ogr am A or; isno t
select ed
- thedr ive pr ogr am A or; isselec‐
te dbut theve hicle does notst ar tto
mo ve.
- thedr ive pr ogr am A or; isselec‐
te d, theve hicle movesat aspeed ofmor e
th an 15 mp h(20 km/h) andGlide mode
is no tactiv ated.
R youen gage trans missi on positio n005B or005E.
R youre lease thebr ak epedal, theve hicle is
no tin Glide mode anditstar ts to mo veon a
ge ntle downh ill gr ad ient ataspe edbelow
2 mp h(3 km/h) .
R youdepr esstheacceler ator pedal.
R anaut omatic enginestar tis nec essar y.
If th eengine wasswitc hedoffby theEC Ostar t/
st op funct ionand youlea vetheve hicle, awa rn‐
ing tone sou nds and theengine isno tre star ted.
The Vehicle Operation alSwitc hthe Ignit ionOff
Befor eEx iting displa ymessag ealso appear sin 13
8
Driving and parking

Disp
laying vehicl edata Mul
timedi asy stem:
0018 Vehicle 0019
e DYNA MICSELECT 0007
Select Vehicle Data.
The vehicle datais displa yed. Displa
yingengine data Multimedia
system:
0018 Vehicle 0019
e DYNA MICSELECT 0007
Select Engine Data.
0009 The values forengine outputand engine tor‐
qu ema yde viat efrom thenomin alvalues.
It ems that can influen cethis are, forex am‐
ple:
R Sea leve l
R Fuelgrade
R Outside temp eratur e Au
tomatic trans mis sion DI
REC TSE LECT leve r Fu
nction oftheDIRECT SELECT leve r 000A
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunat tende din theve hicle,
th ey cou ld:
R ope ndoo rs,th er eb yendang ering other
per sons orroad user s.
R getou tof theve hicle andbehit by
oncom ingtraf fic.
R ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,ch ildr encould alsosetth eve hi‐
cle inmo tion, forex am ple, by:
R releasing thepar king brak e.
R shif ting theaut omatic transmiss ionout of
par kposition 005D.
R star tin gth eengine 0007
Neverlea vechildr enand animals unat‐
te nde din theve hicle. 0007
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. 0007
Keep theSmar tKey out ofthere ac hof
ch ildr en. 000A
WARNIN GRisk ofacci dent dueto inc or‐
re ct gearshif ting
If th eengine speedishigher than theidle
speed andyouen gage thetransmission posi‐
tion 005Bor005E, theve hicle mayacceler ate
shar ply. 0007
Ifyo uen gage thetransmission position
005B or005E alwaysdepr essthebr ak e
pedal firm lyand donotacc eler ateat
th esame time. Use
theDIRE CTSELECT leve rto shif tth etra ns‐
mission position.The current trans mis sion posi‐
tio nis displ ayed inthemultifunc tiondispla y. Dr
iving and parking 14
1

005D
Park position
005E Reversege ar
005C Neut ral
005B Drive po sitio n En
gaging reve rsege ar R 0007
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rupw ards pas tth efirs t
point ofresis tance.
The trans mis sion positio ndispl aysho ws005E
in themultifunc tiondispla y.
Eng aging neutralN 0007
Depr essthebr ak epedal andpush the
DIR ECT SELEC Tleve rup ordown tothefirs t
point ofresis tance.
The trans mis sion positio ndispl aysho ws005C
in themultifunc tiondispla y.
Sub sequently releasing thebr ak epedal will
allo wyo uto mo vetheve hicle freel y,e.g. topush
it or tow itaw ay.
Pr ocee das follo ws ifyo uwa nttheaut oma tic
tr ansm ission toremain inne utr al005C 005C
eve nif
th eignit ionisswitc hedoff: 0007
Startth eve hicle. 0007
Depr essthebr ak epedal andengageneutral
005C. 0007
Release thebr ak epedal. 0007
Switc hth eignition off. 0009
Ifyo uth en exitth eve hicle leaving the
Smar tKey intheve hicle, theaut omatic trans‐
mission remains inneutr al005C.
Eng aging parkpositio nP 0007
Obser vetheno teson par king theve hicle
(0013 page14 8). 0007
Depr essthebr ak epedal untiltheve hicle is
st atio nary. 0007
When theve hicle isstatio nary,press butt on
005D.
Pa rk position isonl yeng aged when thetrans‐
mission position display005D issho wninthe
multifu nctiondisplay. Ifno transmissi onposi‐
tion displ ay005D appear s,sec ureth eve hicle
to preve ntitfrom rolling away.
Pa rk position 005Diseng aged aut omatic allyif one
of thefo llo wing condition sis me t:
R youswit choffth eignition whentheve hicle
is statio naryand thetransmission isin posi‐
tion 005Bor005E.
R youopen thedr iver's door when theve hicle
is statio naryor when drivin gat ave ry low 14
2
Driving and parking

speed
andthetransmission isin position 005B
or 005E.
0009 Tomaneu verwit han open driver's door ,
open thedr iver's door while statio naryand
eng agetrans miss ionposit ion005Bor005E
ag ain.
Eng agin gdr ive posi tion D 0007
Depress thebr ak epedal andpush the
DIR ECT SELEC Tleve rdo wn pas tth efirs t
point ofresis tance.
The trans mis sion positio ndispl aysho ws005B
in themultifunc tiondispla y.
When theaut omatic transmiss ionisin transmis‐
sion position 005B,itshif tsthege arsaut omat i‐
call y.This depends onthefo llo wing fact or s:
R theselect eddrive pr og ram
R theposition oftheaccelera torpeda l
R thedr iving speed Manua
lge arshif ting 000A
WARNIN GRisk ofskid ding and ofan
acci dent dueto shif ting down onslipper y
ro ad sur faces
If yo ushif tdo wn onslipp eryro ad sur faces to
inc rease theengine braking effect, thedr ive
wheels maylose traction . 0007
Donotshif tdo wn onslipper yro ad sur‐
fa ces toinc rease theengine braking
ef fect. Whe
nth eaut omatic transmiss ionisshif tedto
position 005B,youcan man uallyshif tit wit hth e st
eer ing wheel paddle shifter.If per mitt ed,the
aut omat ictransm issionshif tsto thene xt gear
up ordown depen dingon thesteer ing wheel
paddle shifterbeing pulled.
Yo uha ve twoop tio ns tomanua lly shif tth eaut o‐
matic transmiss ion:
R Temp orar yse tting
R Perm anen tse tting
The gearsshif taut omat icallywhen manualgear‐
shif tingis deac tivated.
Te mp oraryse tting: 0007
Toactiv ate: pul lst eer ing wheel paddle
shif ter1 or2.
Manua lge arshif tingis act ivat ed fora shor t
time. Thecurrent gear isdispla yedin the
multifu nctiondisplay.
0009 Howlong themanual gearshif tingst ay sacti‐
va tedis dependen ton thedr iving style. 0007
Toshif tup: pull steer ing wheel paddle
shif ter2. 0007
Toshif tdo wn: pullsteer ing wheel paddle
shif ter1. Dr
iving andparking 14
3

0009
Glide mode canalso beact ivat ed ifyo uha ve
select edthe"Eco" setting forth edr ive in the
dr ive pr og ram =.
Gli de mode isdea ctivated again ifone ofthe
condi tions isno long erme t.
Gl ide mod ecan also be preve nted bythefo llo w‐
ing parame ters:
R Incline R
Downhill gradi ent
R Temp eratur e
R Height
R Speed
R Oper ating status oftheengine
R Traf fic situ ation 0009
Glide mod ecan beende dby pressing the
ri ght- hand steer ing wheel paddle shifter
( 0013 page14 3). Pr
obl ems with thetransm ission Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
The transmission hasafa ulty gearshif t. The transm issionis losin goil. 0007
Have thetra nsmiss ioncheckedat aqu alif ied spec ialistwo rkshop immediat ely.
The acceler ationcharact eristic sar e
de terior ating.
The transmission nolong ershif tsgear. The
transm issionis in emer gency operati on mod e.
It is only possi ble to shif tto one gear and reve rsege ar. 0007
Pull overand stop theve hicle safely assoon aspossible, paying attention toroad and traf fic condi tions. 0007
Swi tchth etra nsmiss iontoposition 005D. 0007
Switc hof fth eengine. 0007
Waitat leas tte nseco ndsbefore restar tin gth eengine. Dr
iving andparking 14
5