2019 MERCEDES-BENZ C-CLASS COUPE tow

0007
Tomak ean eme rgency call:press SOS
butt oncover2 brief lyto open. 0007
Press and hold SOS button3 forat lea st
one second.
If aser vice callisactiv e,an emer gency callcan
st ill be trigg ered. This hasprior ity ove rall other
activ ecalls.
Ser vice calls areonl ypossible ifamobile phone
ne tworkis available.
Inf orma tion abou tth eser vice callusing the
me butt on
A call totheMer cedes- BenzCustomer Cent er
has been initiatedvia theme butt onintheove r‐
head controlpanel orthemultimedia system.
In theeve ntofabr ea kdo wn, youwill getsu p‐
po rt:
R Aqu alif ied Mer cedes-Ben zte ch nici anpro‐
vid es brea kdo wnassist anc eon siteand/ or
th eve hicle willbetowe dto thenear est
aut hor ized Mercedes- BenzCenter.
Yo uma ybe charge dfo rth ese services. Yo
ucan find informa tionon thefo llo wing topics:
R Activati on ofMe rcedes meconnect
R Oper ating theve hicle
R Near estaut hor ized Mercedes-Ben zCent er
R Other products andservices from Mer cedes-
Benz
Dat ais transf erreddur ing thecon nect iontothe
Mer cedes-Ben zCus tomer Cent er
(0013 page308).
Inf ormation onMer cede sme connectacci ‐
dent manag ement
The Mercedes meconnect accidentmanag e‐
ment isan extensi on oftheMer cedes- Benz
emer gency callsy stem (0013 page308).
An emer gency callis ma de totheMer cedes-
Benz emergency callcent erafte ran accide nt:
R Avo ice con nection ismade toacon tact per ‐
son attheMer cedes- Benzemergency call
cent er.
R Ifnece ssary,th econ tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐ wa
rdsth ecall toMer cedes meconn ectacci‐
dent manag ement.
Fo rw ardin gth ecall isno tpossible inall
count ries.
R Ifneces sary,theve hicle willbetowe dto an
aut hor izedMer cedes-Ben zCent er.
Ar ranging aser vice appointment via
Mer cedes meconnect
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐
media system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. 0007
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem entth eve hicle datais sent
and aMer cedes-Ben zCus tomer Cent er Mul
timedi asy stem 30
7

em
ployeedeals withyo ur appoin tment.The
inf ormat ionisthen sent toyour desir ed
ser viceout let.
This serviceout letwill then con tact you
wit hin 24hour s.
0009 Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear saf te ra cer tain per iod oftim e. Tr
ansf erre ddata during ase rvice call Obser
vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
When youmak easer vicecall viaMer cedesme
co nn ect ,dat awill betransm itted.
The follo wing datais transmit tedifaser vice call
is made viaMer cedes meconnect:
R Vehicle identif ication number
R Reason forth einitiat ionofthecall Mer
cedes-Benz emergency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheev ent ofan acciden t.eCall
in no wayre places assistance prov ided from
dialing 911.
The Mercedes-B enzemer gency callsy stem is
av ailable forat lea sttenye arsst ar tin gfrom the
manuf acturingdate.
Mer cedes-Benz eCallonl yfunctions inareas
wher emobil ephone coverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( 0013 page31 0). To
disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emerg encycallcan bemade .
0009 eCallis activ ated atthefa ct or y.
0009 eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s 30
8
Mu ltimed iasystem

Connect
ingUSB devices
000E NO
TEDama gecau sed byhigh temp era‐
tur es High
temp eratur escan damag eUSB devices. 0007
Remo vetheUSB device afte ruse and
ta ke itout oftheve hicle. The
multimedia connection unitisfound inthe
st ow agecom partment unde rth ear mr estand
has twoUSB ports.
Depen dingontheve hicle's equipment, addi‐
tional USBportscan befound inthestow age
com partment ofthecent ercon sole andinthe
re ar passe nger com partment . 0007
Con nectth eUSB device totheUSB port.
Pla yable music files arepla yedbac konl yif
th ecor responding mediadisplayis activ ated.
0009 Use theUSB portidentif iedby00C2 touse
Ap ple CarPla y™and Android Auto.
0009 Dep endingontheve hicle equipment ther eis
an additional USBportin there ar passe nger
com partment .Po rts th at arelabeled witha bat
tery symbol canonly beused tocharge
USB devices.
Selec tingatrac kin themed iapla yba ck
Multimedia system:
0018 Media
Selecting atrac kby skipping toatrac k 0007
Toskip backwards orforw ards toa
tr ac k: navig ateup ordown.
Sel ecting atrac kusin gth ecur rent trac klis t 0007
Select 00D3. 0007
Select Current TrackList. 0007
Select atra ck.
Selec tingplaybac kop tions
Multimedia system:
0018 Media 0019
Z Option s
Pla ying backsimilar trac ks 0007
Select Play Simi larTra cks.
A trac klist wit hsimilar trac ks iscreat edand
pla yedbac k. Pla
ybac kmode 0007
Select Random Mode-Current Playlist.
The current trac klist ispla yedin rando m
or de r. 0007
Select Random Mode-Cu rrent Medium.
All trac ks on theactiv edat ast or ag emedium
ar epla yedin rando morde r. 0007
Select Norm alTra ckSequ ence.
The current trac klist ispla yedin theor der it
appear son thedat ast or ag emedium.
Contr olling media playbac k
Multimedia system:
0018 Media 0019
Y Playback Control
A bar withpla ybac kcon trols issho wn. 0007
Topause playbac k:sel ect and conf irm
Y with thecent ralcon trol elemen t.
The 00CF symbol isdispla yed. 0007
Toresume playbac k:select andconf irm
Y again withth ecent ralcon trol elemen t.
The 00D0 symbol isdispla yed.
To fast forw ard/r ewind 0007
Move00CF onthetimeline. 320
Multimedia system

Ac
tiv atin g/deac tivatin gful l-scree nmode
Mu ltimed iasystem:
0018 Media 0019
à Media Sources 0007
Select adat ast or ag emedium.
Pla yable video files arepla yedbac k. 0007
Toactiv atefull-s cree nmode: select0008
Full Screen. 0007
Todeac tivatefull -screen mod e:press the
to uc hpad.
Cha nging videosettings
Mult imed iasystem:
0018 Media 0019
Z Option s
0019 Picture Format
The follo wing picturefo rm ats areav ailable:
R Automat ic
R 16:9
R 4:3
R Zoom 0007
Select apict urefo rm at. Ad
jus tingthe brightne ssmanu ally
If th eAutom aticpictur efo rm atisswit ched off,
yo ucan adjustth ebr ightn essyourself . 0007
Select Bright ness. 0007
Adjus tth ebr ightn ess. Media
search St
arting themed iasear ch
Multimedia system:
0018 Media 0019
ª Search
Depen dingonthecon nect edmedia sourcesand
fi les, thefo llo wing categor iesarelis ted:
R Current TrackList
R Keyword Search
R Playlists
R Artists
R Albums
R Track s
R Folders
R Music Genres
R Year R
Composers
R Videos
R Podcast s(Apple ®
de vices)
R Audiobook s(Apple ®
de vices) 0007
Select acat egor y.
0009 The categor iesareav ailable assoon asthe
ent ire media content hasbe en read inand
anal yzed . Med
iaInt erface Inf
orma tion abou tth eMed iaInt erface
Media Inte rface isauniv ersal interface forth e
connecti onofmob ile au dio equipm ent.Themul‐
time diasy stem has twoUSB ports.The USB
por tsarelocat edinthestow agecom partment
unde rth ear mr est.
Supp ortedde vic es
The Med iaInt erface allo ws youto connect the
fo llo wing datast or ag emedia:
R iPod ®
R iPhone ® Multimedia
system 323

Emer
gency Re
mo ving the safetyve st The
safetyve stsar elocat edinthesaf etyve st
com partments inthedr iver's andfront
passeng erdoor stow agecom partment s. 0007
Toremo ve:pu llou tsa fety vest bag 1by
loop 2. 0007
Open safetyve st bag 1and remo vethe
saf etyve st. 1
Maximum numberofwa shes
2 Maximum wash temp eratur e
3 Donotbleac h
4 Donotiron
5 Donottumble dry
6 Donotdr yclean
7 Class 2saf etyve st
The requ iremen tsdef ined bytheleg alstandar d
ar eon lyfulfille d ifth esaf etyve st isthecor rect
size andisful lyclos ed. The
safetyve st mus tbe replaced inthefo llo wing
situat ions:
R there flect ive st rips aredamag edordir ty.
R themaximum permissible numberofwa shes
is exc eeded.
R thefluor esc ence has faded. Br
eakdo wnassis tance 35
5

Wa
rning triang le Re
mo ving the warning triang le 0007
Push both sides ofwa rning triang leholder
1 inthedir ect ion ofthear row and open it. 0007
Remo vewarning triang le2. Se
tting upthewa rning triang le 0007
Foldside reflect ors1 upw ards toform atri‐
ang leand attachat theto pusing upper
pr ess-s tud2. 0007
Foldlegs 3down and outtotheside. Fi
rs t-aid kit(sof t-si ded) overview Fir
st-ai dkit (softsided) 1isin thetrunk inthe
lef t-hand stow agene t. 356
Break down assis tance

0007
Stow thetir esealant bottle and thetir einf la‐
tion compressor . 0007
Pull away imm ediat ely. 0007
Stop driving afte rapp roxima tely tenminu tes
and checkth etir epr essur eusing thetir e
inf lation compressor .
The tirepr essur emus tno wbe atleas t
13 0kP a(1 .3 bar/1 9psi) . 000A
WARNIN GRisk ofacci dent dueto the
specif iedtirepr essur eno tbeing reac hed
If th especif iedtirepr essur eis no tre ac hed
af te ra br ief drive, thetir eis toobadly dam‐
ag ed. The tiresealant cannotrepair thetir e
in this ins tan ce.
Dama gedtir es and tirepr essur eth at istoo
lo w can significan tly im pair thebr aking prop‐
er ties and thehandling charact eristic s. 0007
Donotcon tinue drivin g. 0007
Con sult aqu alif ied spec ialistwo rkshop. In
cases suchas theone ment ioned above,con ‐
ta ct an author ized Mercedes-B enzCent er.Or call
1-80 0-FOR-ME RCedes (intheUS A)or
1-8 00- 387-0 100(in Canada). 0007
Cor rect thetir epr essur eif it is still at leas t
13 0kP a(1 .3 bar/1 9psi) .See theTire and
Loadi ngInfo rm atio nplacar don thedr iver's
side B‑pillar orthetir epr essur eta ble inthe
fuel filler flap forva lues. 0007
Toincr ease thetir epr essur e:swit chon
th etir einf lation compressor . 0007
Toreduce thetirepr es sur e:press press ure
re lease button1 next to pressur ega ug e
2. 0007
When thetir epr essur eis cor rect, unscr ew
th efilling hose from theva lve of thesealed
tir e. 0007
Screw theva lve cap ontoth eva lve of the
sealed tire. 0007
Pull thetir esealant bottle out ofthetir e
inf lation compressor .Pr ess theloc king tabs
on theye llo wcap toget her todo this.
The filling hose stay son thetir esealant bot‐
tle. 0007
Drive to thenear estqu alif ied spec ialistwo rk‐
shop andhave thetir e, tiresealant bottle and
fi lling hose replaced ther e. 362
Breakdo wnassis tance

te
ry.Begi nea ch tim ewi th thecon tacts on
yo ur ow nve hicle firs t. 0007
Afterre mo ving thejum per cable/c harging
cable, closecover2 ofposi tiveclam p3. 0007
Closecover1.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Re
plac ingthe 12Vbatt ery 0007
Obs erve theno teson the12 Vbatt ery
(0013 page363).
Mer cedes-Benz recomme ndsthat youha ve the
12 Vbatt eryre placed ataqu alif ied spec ialist
wo rkshop, e.g.atan aut hor ized Mercedes-Benz
Cent er.
Obser vethefo llo wing notesif yo uwa ntto
re place thebatt eryyo urself :
R Alw aysre place afa ulty battery wit habatt ery
whic hmee tsthespecif icvehicle requ ire‐
men ts. The
vehicle iseq uipped withan AGMtech nol ‐
ogy batter y(A bso rbentGlas sMa t)or alith ‐
ium-io nbatt ery. Fu llve hicle functionality is
onl yguar anteed withan AGMbatt eryor lith‐
ium-ion battery. Fo rsaf etyre ason s,
Mer cedes-Ben zre comme ndsthat youon ly
use batteries whic hha ve been tested and
appr oved foryo ur vehicle byMer cedes-Ben z.
R Carryover detach able parts,suc has vent
hos es,elbo wfitting orterm inal covers from
th ebatt erybeing replaced.
R Mak esur eth at theve nt hos eis alwa ys con‐
nect edtotheor iginal opening ontheside of
th ebatt ery.
Ins tallan yex istin gor supplied cellcaps.
Ot her wise, gases orbatt eryacid could
escape.
R Mak esur eth at detach able partsarere con‐
nect edinthesame way. To
w star ting ortowing away Pe
rm itted towing methods Mer
cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms.
000E NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y 0007
Obs erve theins truction sand noteson
to wing away. 368
Breakdo wnassis tance