2019 MAZDA MODEL CX-30 emergency towing

7If Trouble Arises
Helpful information on what to do if a problem arises with the
vehicle.
Emergency Call System.............. 7-2
Emergency Call System
*.......... 7-2
Mazda ERA-GLONASS............. 7-12
Mazda ERA-GLONASS
*........ 7-12
Parking in an Emergency.......... 7-23
Parking in an Emergency....... 7-23
Roadside Emergency Triangle
Retaining Strap
*................... 7-23
Flat Tyre................................. 7-24
Spare Tyre and Tool
Storage............................... 7-24
Emergency Flat Tyre Repair Kit
*.....
.......................................... 7-27
Changing a Flat Tyre (With Spare
Tyre)................................... 7-33
Battery Runs Out..................... 7-39
Jump-Starting...................... 7-39
Emergency Starting................. 7-42
Starting a Flooded Engine
(SKYACTIV-G 2.0, SKYACTIV-G
2.5 and
SKYACTIV-X 2.0)..... 7-42
Push-Starting....................... 7-42
Running Out of Fuel (SKYACTIV-D
1.8).................................... 7-43
Overheating........................... 7-44
Overheating........................ 7-44
Emergency Towing.................. 7-46
Towing Description.............. 7-46
Towing Hooks......................7-47
Warning/Indicator Lights and
Warning Sounds..................... 7-49
If a Warning Light Turns On or
Flashes................................ 7-49
Message Indicated on Multi-
information Display............. 7-63
Warning Sound is
Activated.............................7-67
When Liftgate Cannot be
Opened................................. 7-73
When Liftgate Cannot be
Opened.............................. 7-73
Active Driving Display Does Not
Operate................................. 7-74
If the Active Driving Display Does
Not Operate........................ 7-74
Windscreen Wipers Operate at High
Speed.................................... 7-75
Windscreen Wipers Operate at
High Speed......................... 7-75
*Some models.7-1

Spare Tyre and Tool
Storage
▼Spare Tyre and Tool Storage
NOTE
Your vehicle may or may not be
equipped with a spare tyre, jack, and
wheel brace. For details, consult an
expert repairer (we recommend an
Authorised Mazda Repairer).
Spare tyre and tools are stored in the
locations illustrated in the diagram.
Ty p e A
1. Jack*
2. Emergency flat tyre repair kit
3. Towing eyelet
4. Wheel brace
*
5. Jack lever
Ty p e B
1. Emergency flat tyre repair kit
2. Towing eyelet
3. Jack lever
Ty p e C
1. Emergency flat tyre repair kit
2. Jack lever
3. Towing eyelet
4. Wheel brace
5. Jack
Ty p e D
1. Jack lever
2. Spare tyre hold-down bolt
3. Screwdriver
*
4. Towing eyelet
5. Jack
6. Spare tyre
7. Wrench
*
8. Wheel brace
If Trouble Arises
Flat Tyre
7-24*Some models.

Ty p e E
1. Jack lever
2. Spare tyre hold-down bolt
3. Screwdriver
*
4. Towing eyelet
5. Jack
6. Spare tyre
7. Wrench
*
8. Wheel brace
▼Jack*
To remove the jack
1. Remove the luggage mat.

2. Remove the jack.

To secure the jack
Perform the removal procedure in
reverse.
Maintenance
xAlways keep the jack clean.xMake sure the moving parts are kept
free from dirt or rust.
xMake sure the screw thread is
adequately lubricated.
▼Spare Tyre*
Your Mazda has a temporary spare
tyre.
The temporary spare tyre is lighter and
smaller than a conventional tyre, and is
designed only for emergency use and
should be used only for VERY short
periods. Temporary spare tyres should
NEVER be used for long drives or
extended periods.
WARNING
Do not install the temporary spare
tyre on the front wheels (driving
wheels):
Driving with the temporary spare tyre
on one of the front driving wheels is
dangerous. Handling will be affected.
You could lose control of the vehicle,
especially on ice or snow bound roads,
and have an accident. Move a regular
tyre to the front wheel and install the
temporary spare tyre to the rear.
CAUTION
¾When using the temporary spare
tyre, driving stability may decrease
compared to when using only the
conventional tyre. Drive carefully.
¾To avoid damage to the temporary
spare tyre or to the vehicle, observe
the following precautions:
If Trouble Arises
Flat Tyre
*Some models.7-25

Starting a Flooded Engine
(SKYACTIV-G 2.0,
SKYACTIV-G 2.5 and
SKYACTIV-X 2.0)
▼Starting a Flooded Engine
If the engine fails to start, it may be
flooded (excessive fuel in the engine).

Follow this procedure:

1. If the engine does not start within 5
seconds on the first try, wait 10
seconds and try again.
2. Make sure the parking brake is on.
3. Depress the accelerator all the way
and hold it there.
4. Depress the clutch pedal (manual
transmission) or the brake pedal
(automatic transmission), then
press the push button start. If the
engine starts, release the
accelerator immediately because
the engine will suddenly rev up.
5. If the engine fails to start, crank it
without depressing the accelerator.

If the engine still does not start using
the previous procedure, have your
vehicle inspected by an expert repairer
(we recommend an Authorised Mazda
Repairer).
Push-Starting
▼Push-Starting
Do not push-start your Mazda.
WARNING
Never tow a vehicle to start it:
Towing a vehicle to start it is
dangerous. The vehicle being towed
could surge forward when its engine
starts, causing the 2 vehicles to collide.
The occupants could be injured.
CAUTION
Do not push-start a vehicle that has a
manual transmission. It can damage
the emission control system.
NOTE
You cannot start a vehicle with an
automatic transmission by pushing it.
If Trouble Arises
Emergency Starting
7-42

Towing Description
▼Towing Description
We recommend that towing be done
only by an expert repairer (we
recommend an Authorised Mazda
Repairer) or a commercial tow-truck
service.

Proper lifting and towing are necessary
to prevent damage to the vehicle.
Particularly when towing a AWD
vehicle, where all the wheels are
connected to the drive train, proper
transporting of the vehicle is absolutely
essential to avoid damaging the drive
system. Government and local laws
must be followed.
1. Wheel dollies

A towed FWD vehicle should have its
drive wheels (front wheels)
off the
ground. If excessive damage or other
conditions prevent this, use wheel
dollies.

When towing a FWD vehicle with the
rear wheels on the ground, release the
parking brake.
Refer to Electric Parking Brake (EPB) on
page 4-70.

A towed AWD vehicle must have all its
wheels
off the ground.
WARNING
Always tow a AWD vehicle with all
four wheels
off the ground:
Towing a AWD vehicle with either the
front or rear wheels on the ground is
dangerous as the drive train could be
damaged, or the vehicle could trail
away from the tow truck and cause an
accident. If the drive train has been
damaged, transport the vehicle on a
flatbed truck.
CAUTION
¾Do not tow the vehicle pointed
backward with driving wheels on the
ground. This may cause internal
damage to the transmission.
¾Do not tow with sling-type
equipment. This could damage your
vehicle. Use wheel-lift or flatbed
equipment.
If Trouble Arises
Emergency Towing
7-46

¾If the parking brake cannot be
released when towing the vehicle,
transport the vehicle with all front
and rear wheels raised off the ground
as shown in the figure. If the vehicle
is towed without raising the wheels
off the ground, the brake system
could be damaged.
1. Wheel dollies
If towing service is not available in an
emergency, the vehicle may be towed
with all four wheels on the ground
using the towing hook at the front of
the vehicle.
Only tow the vehicle on paved surfaces
for short distances at low speeds.
CAUTION
Follow these instructions when towing
the vehicle with all wheels on the
ground.
1. Shift to neutral (Manual
transmission), or the N position
(Automatic transmission).
2. Switch the ignition to ON.
3. Release the parking brake.
Refer to Electric Parking Brake (EPB)
on page 4-70.
Remember that power assist for the
brakes and steering will not be
available when the engine is not
running.
Towing Hooks
▼Towing Hooks
CAUTION
¾The towing eyelet should be used in
an emergency (to get the vehicle out
of a ditch or a snow bank, for
example).
¾When using the towing eyelets,
always pull the lead or chain in a
straight direction with respect to the
eyelet. Never apply a sideways force.
NOTE
When towing with chain or lead, wrap
the chain or lead with a soft cloth near
the bumper to prevent damage to the
bumper.
1. Remove the towing eyelet, wheel
brace, and the jack lever or
equivalent from the luggage
compartment (page 7-24).
2. Wrap a flathead screwdriver or jack
lever or a similar tool with a soft
cloth to prevent damage to a
painted bumper, and open the cap
located on the front or rear
bumper.
Front
If Trouble Arises
Emergency Towing
7-47

Rear

CAUTION
Do not use excessive force as it
may damage the cap or scratch the
painted bumper surface.
NOTE
Remove the cap completely and
store it so as not to lose it.
3. Securely install the towing eyelet
using the wheel brace or
equivalent.
Consult an expert repairer (we
recommend an Authorised Mazda
Repairer).
Front
1. Wheel brace
2. Towing eyelet
Rear
1. Wheel brace
2. Towing eyelet
4. Hook the towing rope to the
towing eyelet.
CAUTION
¾If the towing eyelet is not
securely tightened, it may loosen
or disengage from the bumper
when towing the vehicle. Make
sure that the towing eyelet is
securely tightened to the
bumper.
¾Be careful not to damage the
towing eyelet and towing hook,
vehicle body, or transmission
system when towing under the
following conditions:
¾Do not tow a vehicle heavier
than yours.
¾Do not suddenly accelerate
your vehicle as it will apply a
severe shock to the towing
eyelet and towing hook or
rope.
¾Do not attach any rope other
than to the towing eyelet and
towing hook.
If Trouble Arises
Emergency Towing
7-48

Index
Emergency Towing
Towing description............... 7-46
Towing hooks....................... 7-47
Emission Control System
(SKYACTIV-
D 1.8)...................................... 3-32
Emission Control System (SKYACTIV-
G 2.0,
SKYACTIV-X 2.0).............3-32
Engine
Bonnet release..................... 6-17
Coolant............................... 6-28
Engine compartment
overview.............................. 6-19
Exhaust gas.......................... 3-33
Oil....................................... 6-24
Starting.................................. 4-5
Essential Information................... 6-2
Excessive Speed Warning........... 7-72
Exhaust Gas.............................. 3-33
Exterior Care............................. 6-54
Aluminium wheel
maintenance........................ 6-58
Bright-metal maintenance..... 6-58
Cavity protection.................. 6-58
Maintaining the finish........... 6-55
Paint damage touch-up......... 6-57
Plastic part maintenance....... 6-59
Undercoating....................... 6-58
F
Flasher
Hazard warning.................... 4-68
Headlights............................4-54
Flat Tyre.................................... 7-24
Changing a flat tyre.............. 7-33
Mounting the spare tyre........ 7-37
Removing a flat tyre.............. 7-34
Floor Mat................................. 3-55
Fluids
Brake/Clutch........................6-30
Classification.......................... 9-6
Washer................................ 6-31
Fog Lights
Rear.....................................4-59
Foot Brake................................ 4-69
Forward Sensing Camera (FSC) ..........
.............................................. 4-216
Front Camera/Side Cameras/Rear
Camera.................................. 4-226
Front Cross Traffic Alert (FCTA) ..........
.............................................. 4-123
Front Cross
Tra ffi c Alert (FCTA)
Warning Beep........................... 7-71
Front Radar Sensor.................. 4-220
Front Side Radar Sensor........... 4-222
Fuel
Filler
flap and cap................. 3-34
Requirements
(SKYACTIV-D
1.8)..................................... 3-31
Requirements
(SKYACTIV-G 2.0,
SKYACTIV-G 2.5,
SKYACTIV-X
2.0)..................................... 3-29
Tank capacity......................... 9-7
Fuses........................................ 6-46
Panel description.................. 6-49
Replacement........................ 6-46
G
Gauges..................................... 4-21
Glove Compartment..................5-40
H
Hazardous Driving.....................3-54
Hazard Warning Flasher............. 4-68
Headlights
Coming home light...............4-57
Flashing................................4-57
High-low beam.................... 4-57
Leaving home light............... 4-57
Levelling............................... 4-58
Running lights...................... 4-58
10-4