Only use fluid that meets Ford specifications.See Capacities and Specifications (page353).
WASHER FLUID CHECK
WARNING: If you operate your vehiclein temperatures below 41.0°F (5°C), usewasher fluid with antifreeze protection.Failure to use washer fluid with antifreezeprotection in cold weather could result inimpaired windshield vision and increase therisk of injury or accident.
Note:The front and rear washer systemsare supplied from the same reservoir.
Add fluid to fill the reservoir if the level is low.Only use a washer fluid that meets ourspecifications. See Capacities andSpecifications (page 353).
State or local regulations on volatile organiccompounds may restrict the use of methanol,a common windshield washer antifreezeadditive. Washer fluids containingnon-methanol antifreeze agents should beused only if they provide cold weatherprotection without damaging the vehicle’spaint finish, wiper blades or washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime fuelfilter that is integrated with the fuel tank.Regular maintenance or replacement is notneeded.
CHANGING THE 12V BATTERY
WARNING: Batteries normally produceexplosive gases which can cause personalinjury. Therefore, do not allow flames, sparksor lighted substances to come near thebattery. When working near the battery,always shield your face and protect youreyes. Always provide correct ventilation.
WARNING: When lifting a plastic-casedbattery, excessive pressure on the end wallscould cause acid to flow through the ventcaps, resulting in personal injury and damageto the vehicle or battery. Lift the battery witha battery carrier or with your hands onopposite corners.
WARNING: Keep batteries out of reachof children. Batteries contain sulfuric acid.Avoid contact with skin, eyes or clothing.Shield your eyes when working near thebattery to protect against possible splashingof acid solution. In case of acid contact withskin or eyes, flush immediately with waterfor a minimum of 15 minutes and get promptmedical attention. If acid is swallowed, call aphysician immediately.
WARNING: Battery posts, terminalsand related accessories contain lead andlead compounds. Wash hands after handling.
308
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Maintenance
Note:If you do not allow the engine torelearn the idle and fuel trim strategy, theidle quality of your vehicle may be adverselyaffected until the engine computereventually relearns the idle trim and fuel trimstrategy.
Note:Certain features may not operate ifthe battery monitor system is not reset witha scan tool following a jump start or batteryreplacement. Normal electrical accessoryoperation should resume after your vehicleis left undisturbed for 8 hours.
Make sure that you dispose of old batteriesin an environmentally friendly way. Seekadvice from your local authority aboutrecycling old batteries.
If storing your vehicle for more than 30 dayswithout recharging the battery, werecommend that you disconnect the batterycables to maintain battery charge for quickstarting.
CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge ofthe blade to check for roughness.
Clean the wiper blades with washer fluid orwater applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
Replace the wiper blades at least annuallyfor optimum performance.
You can improve poor wiper quality bycleaning the wiper blades and thewindshield.
Note:Do not hold the wiper blade whenlifting the wiper arm.
Note:Make sure that the wiper arm doesnot spring back against the glass when thewiper blade is not attached.
1. Pull the wiper blade and arm away fromthe glass. Press the locking buttonstogether.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. Install in the reverse order.
Note:Make sure that the wiper blade locksinto place.
310
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
MaintenanceE142463 E129990
1
1 2
•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
317
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no cooling systemleaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers andpins under your vehicle are covered withgrease to prevent rust.
•Move vehicles at least 25 ft (7.5 m) every15 days to lubricate working parts andprevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirt orgrease film build-up on window surfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collected duringstorage such as mice or squirrel nests.
•Check the exhaust for any foreignmaterial that may have collected duringstorage.
•Check tire pressures and set tire inflationper the Tire Label.
•Check brake pedal operation. Drive yourvehicle 15 ft (4.5 m) back and forth toremove rust build-up.
•Check fluid levels (including coolant, oiland gas) to make sure there are no leaks,and fluids are at recommended levels.
•If you remove the battery, clean thebattery cable ends and check fordamage.
Contact an authorized dealer if you have anyconcerns or issues.
BODY STYLING KITS
The distance between the underside of yourvehicle and the ground is less than that ofother models. Drive with extreme care toavoid damage to your vehicle.
323
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care
Transferable Coverage
If you sell your vehicle before your LincolnProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment (ifequipped).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln Protectextended service plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect extended serviceplan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect extendedservice plan. Lincoln Protect extendedservice plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Protect extended serviceplan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
484
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Lincoln Protect
Multi-point Inspection
Tires for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
Hazard warning system operation
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED MAINTENANCE
490
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance
Switching Recirculated Air On and Off..........142Switching the Air Conditioning On andOff........................................................................141Switching the Climate Controlled Seats Onand Off...............................................................142Switching the Climate Control On andOff.......................................................................142Switching the Heated Seats On and Off.......142Switching the Heated Steering Wheel On andOff.......................................................................142
Automatic High Beam Control....................89Automatic High Beam Indicator........................90Switching the System On and Off....................90
Automatic Transmission...............................191Brake-Shift Interlock Override.........................194If Your Vehicle Gets Stuck In Mud orSnow..................................................................195Push Button Shift Transmission........................191
Automatic Transmission FluidCheck............................................................307Autowipers.......................................................84Autowipers Settings.............................................84Low Temperature Wipe Inhibit..........................84
Auxiliary Power Points.................................163110 Volt AC Power Point.....................................16312 Volt DC Power Point......................................163Locations...............................................................163
B
BatterySee: Changing the 12V Battery......................308
Blind Spot Information System.................239Switching the System Off and On...................241System Errors.......................................................241Using the Blind Spot InformationSystem..............................................................240
BLISSee: Blind Spot Information System..............239
Body Styling Kits...........................................323Bonnet LockSee: Opening and Closing the Hood............298
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check........................................307Brakes..............................................................196General Information............................................196
Breaking-In....................................................259Bulb Specification Chart.............................363
C
Cabin Air Filter...............................................144Capacities and Specifications...................357Alternative Engine Oil for Extremely ColdClimates...........................................................362
Specifications......................................................358
Car WashSee: Cleaning the Exterior................................315
Catalytic Converter.......................................186On-Board Diagnostics (OBD-II)........................187Readiness for Inspection and Maintenance(I/M) Testing......................................................188
Center Console.............................................165Rear Seat Armrest...............................................165
Changing a Bulb............................................312Replacing Bulbs...................................................312
Changing a Fuse..........................................295Fuses.....................................................................295
Changing the 12V Battery..........................308Changing the Engine Air Filter..................312Changing the Wiper Blades.......................310Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................310Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36
562
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index
Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Battery....................................................................105Blind Spot Monitor..............................................105Brake System Warning Lamp...........................105Cruise Control Indicator....................................106Direction Indicator..............................................106Door Ajar...............................................................106EcoSelect..............................................................106Electric Park Brake..............................................106Engine Oil..............................................................106Engine or Motor Coolant Temperature..........106Fasten Seatbelt Warning Lamp.......................106Front Airbag..........................................................107Grade Assist..........................................................107Headlamp High Beam Indicator......................107Heads Up Display................................................107Hood Ajar..............................................................107Lane Keeping System Lamp.............................107Low Fuel Level Warning Lamp.........................107Low Tire Pressure Warning Lamp...................107Low Washer Fluid Level Warning Lamp.........107Parking Lamps......................................................107Powertrain Fault...................................................107Ready to Drive.....................................................108Service Engine Soon..........................................108
Stability Control...................................................108Stability Control Off............................................108Stop Safely............................................................108Trunk Ajar..............................................................108
Washer Fluid Check....................................308WashersSee: Cleaning the Exterior................................315
Waxing..............................................................316Welcome Lighting............................................91Wheels and Tires..........................................324Technical Specifications....................................351
Windows and Mirrors.....................................94Windshield Washers......................................85Windshield Wipers..........................................83Intermittent Wipe..................................................83Speed Dependent Wipers..................................83
Wiper BladesSee: Checking the Wiper Blades....................310
Wipers and Washers......................................83
572
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index