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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years from the warranty start dateor 70,000 mi (110,000 km), whichevercomes first, for subsequent owners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit, which may need a tow to thenearest Lincoln dealer).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
If you need to arrange roadside assistancefor yourself, Lincoln Motor Companyreimburses a reasonable amount for towingto the nearest Lincoln dealership within100 mi (160 km). To obtain reimbursementinformation, United States clients, call1-800-521-4140. Clients need to submit theiroriginal receipts.
Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is eligible within Canada or thecontinental United States.
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Roadside Emergencies
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TRANSPORTING THE VEHICLEIf you need to tow your vehicle, contact aprofessional towing service or, if you are amember of a roadside assistance program,your roadside assistance service provider.
We recommend the use of a wheel lift anddollies or flatbed equipment to tow yourvehicle. Do not tow with a slingbelt. We donot approve a slingbelt towing procedure. Ifyou tow your vehicle incorrectly, or by anyother means, vehicle damage may occur.
We produce a towing manual for allauthorized tow truck operators. Have yourtow truck operator refer to this manual forproper hook-up and towing procedures foryour vehicle.
It is acceptable to tow your front-wheel drivevehicle from the front if using proper wheellift equipment to raise the front wheels offthe ground. When towing in this manner, therear wheels can remain on the ground.
Front-wheel drive vehicles must have thefront wheels placed on a tow dolly whentowing your vehicle from the rear usingwheel lift equipment. This prevents damageto the transmission.
TOWING POINTS
Due to local market requirements in somecountries, some vehicles may be equippedwith a recovery hook.
Recovery Hook Location
If your vehicle is equipped with a screw-inrecovery hook, it is with the spare tire kit orthe rear under floor storage.
Installing the Recovery Hook
There is an installation point for the recoveryhook located behind the fascia.
Note:The screw-in recovery hook has aleft-hand thread. Turn it counterclockwise toinstall it. Make sure that the recovery hookis fully tightened.
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T type tires have some additionalinformation beyond those of P type tires;these differences are described below:
A. T: Indicates a type of tire, designatedby the Tire and Rim Association, that isintended for temporary service on cars,sport utility vehicles, minivans and lighttrucks.
B. 145: Indicates the nominal width ofthe tire in millimeters from sidewall edgeto sidewall edge. In general, the largerthe number, the wider the tire.
C. 80: Indicates the aspect ratio whichgives the tire's ratio of height to width.Numbers of 70 or lower indicate a shortsidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rimdiameter in inches. If you change your
wheel size, you will have to purchasenew tires to match the new wheeldiameter.
Location of the Tire Label
You will find a Tire Label containing tireinflation pressure by tire size and otherimportant information located on theB-Pillar or the edge of the driver’s door.
Inflating Your Tires
Safe operation of your vehicle requiresthat your tires are properly inflated.Remember that a tire can lose up to halfof its air pressure without appearing flat.
Every day before you drive, check yourtires. If one looks lower than the others,use a tire gauge to check pressure of alltires and adjust if required.
At least once a month and before longtrips, inspect each tire and check the tire
pressure with a tire gauge, includingspare, if equipped. Inflate all tires to theinflation pressure recommended byLincoln Motor Company.
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Wheels and TiresA
BCDE
E142545